Submit a Review for Barchester Ashminster House Care Home
Clive Dennis Court, Off Hythe Road, Ashford, TN24 0LX
View full details of Barchester Ashminster House Care HomeLatest Reviews for Barchester Ashminster House Care Home
09 June 2026
A cheerful, friendly atmosphere
Staff interacted with residents and family
nothing too much trouble
Surrirdar a pleasure to all residents love her, nice to see someone enjoying her work
05 June 2026
Cheerful atmosphere.
Staff are very friendly with us and the residents.
Surrirdar is a lovely lady.
04 June 2026
The staff are warm, welcoming, friendly & courteous. The member of my family is well looked after which brings me peace of mind. The room is always tidy and clean. The meals are nourishing & well presented. The activities are well presented and stimulates the mind.
I would recommend Barchester
Ashminster House Care Home to others. Nothing is too much troubled for the staff.
25 May 2026
My mum is a resident here and she is very happy all the staff are friendly & there attention to detail is excellent, she has recently moved from one unit to another and is treated with excellent care just as before.
17 February 2026
Paul, the new manager of Ashminster House is a breath of very welcome (and much needed) fresh air to the home
He is open, listening and very keen to support the residents and staff and has already made such an improvement to my partners stay in Ashminster (my partner very poorly at present)
13 October 2025
Staff are friendly and approachable. All know my wife evidenced by the way she reacts to them, big beaming smile. The food is excellent she eats it all, when able I can feed her meals to her
23 September 2025
This was my fathers third visit for respite care. This time he was put in a different unit more suited to him and we never seen him so happy. All staff are amazing and my dad has had a lovely time.
28 May 2025
My husband has been at Ashminster House Care Home for 3 1/2 years and in all that time, he has been treated with kindness, dignity, and respect. Nothing is too much trouble. The staff in mine and the family's eyes are the best. They go above and beyond. They care and you know that someone who means
a lot to you is in safe hands. The staff become like family to you, which is a wonderful feeling as it is also very genuine. I could praise them and fill pages saying. But thank you from the bottom of my heart.
16 April 2025
My husband has plenty of good food at Ashminster (varied diet). Also excellent medical care by the team all the staff are very friendly to both residents and relatives. There are many activities including singers who come regularly to entertain personal care is very good (shower/hairwash). My
husband has regular haircuts and looks good. The carers are very polite also and very hardworking. If any issues arise they are quickly dealt with.
23 December 2024
I find Barchester Ashminster House Care Home to be a really caring, person-centred and happy place. Staff are always friendly with time to give any answers to questions you may ask.
27 November 2024
My mum has been a resident here since August. This home has lovely staff and some nice communal areas (lounges, coffee area, dining room). The presentation and decor are luxurious compared to some I have seen. Nice carpets, wallpaper and decorative touches. Gardens are not expansive but nicely kept
and provide areas for sitting with a cuppa, bird feeding/watching. In good weather, activities are held in the garden (e.g. BBQ, crafts, live musical/comedy shows). Some of the rooms are small for residents who have mobility issues and therefore have wheelchairs/strollers taking up floor space. Can make opening wardrobe doors a juggling act. All rooms have private WC and basin.
A spa bath is available for residents. Complete with chair winch for safely getting in and out.
The general shower room is large but does lack support handrails, a shower chair is available to sit whilst washing.
There are excellent teams onsite for nursing, caring, activities and entertainment, laundry, catering and maintenance.
17 June 2024
My husband was here on two weeks respite. Overall, was very happy, staff were lovely and very welcoming, especially one member of staff who was such a lovely, caring lady. The amount of food and drink is outstanding and all very fresh and well-cooked. My husband was always clean and well-presented.
The only thing is it's a little dated on memory lane but understand it's being upgraded in September and also felt there could be a bit more activities laid on, maybe a singer or little group.
14 June 2024
When my nan became unwell, she went into hospital and couldn't go home. As a family, we made the decision to find a care home and found Barchester Ashminster House Care Home and what a decision we made. We can't fault the care she was provided from beginning to end. The staff to management were
fantastic! Sadly, Nan passed away but the last memories we have are amazing.
16 April 2024
A huge thank you to all the staff at Ashminster House who cared for my father-in-law.
Everyone was always helpful, genuinely caring, efficient and professional helping us to feel that he was in the best possible place and being well looked after. You all do a great job and always with a smile!
With thanks from all our family.
24 February 2024
After four very bad weeks at home, Barchester Ashminster House Care Home took my father in for a two-week respite care. I can't recommend this home enough. From the first call to the last day, everyone was caring and professional. The nurse was amazing and went above and beyond to care for my,
sometimes difficult, father. All staff were very good and I felt like part of the family, not just a number.
29 January 2024
Our mum has been at Barchester Ashminster House Care Home for just over two years now and I would again like to thank all the staff for everything they do. Nothing is too much trouble and the dedicated care, love and kindness everyone gives consistently shines through. Mum is very happy and settled
and it is a pleasure to spend time with her and the other residents and staff at Ashminster House.
I would like to give special mentions to the catering team whose culinary skills are outstanding, the domestic team for keeping everything so spotlessly clean and tidy, and the entertainment/activities team who are constantly thinking of new ways to get to know and stimulate the residents so that all can join in and enjoy the activities. Thank you also for making us feel so welcome every time we visit, we really do feel part of the Ashminster House extended family.
13 November 2023
My mum has been at Ashminster for over five years. She had her 79th birthday in September, and as always, the manager and all staff went out of their way to make it a very special day for Mum and us as a family; we used the family room and had a party.
My mum is in the later stages of Dementia, and
the care Mum receives from all the staff is outstanding - a real family feel to the home.
All the staff are excellent, go the extra mile, and are welcoming, friendly and caring, and I can sleep at night knowing my precious mum is receiving the best care.
29 June 2023
My mother stayed at Ashminster for a two-week respite stay.
This was her first time at a care home and we were nervous about how she would react.
From the moment we arrived, the staff were welcoming, friendly and caring.
She soon settled in and kept saying what a wonderful place it was.
Ashminster is very professionally run, with excellent staff.
It is very well maintained and spotlessly clean, with excellent facilities and superb food.
But above all, it is homely.
We have been so pleased with how well this first stay went we have booked Mum in for another respite stay next month.
10 June 2023
Wow, where do I start? I started with very caring, loving and supportive friendly staff who will go out of their way to help and support care for the person who is under their care. My mum was under their care at the last minutes of her life they showed so much support and comfort to my mum and her
family at this sad time, nothing was too much trouble for them. So thank you to all the staff for lining the main road to show my mum off. From the bottom of my heart, thank you for being so caring.
11 January 2023
My father has only been a resident for a short period of time, but all the staff are attentive to all residents and show courtesy at all times.
All enquiries are answered quickly and sensitively.
I would recommend this care home to anyone considering this option for a relative.
Latest Reviews for Barchester Ashminster House Care Home
09 June 2026
A cheerful, friendly atmosphere
Staff interacted with residents and family
nothing too much trouble
Surrirdar a pleasure to all residents love her, nice to see someone enjoying her work
05 June 2026
Cheerful atmosphere.
Staff are very friendly with us and the residents.
Surrirdar is a lovely lady.
04 June 2026
The staff are warm, welcoming, friendly & courteous. The member of my family is well looked after which brings me peace of mind. The room is always tidy and clean. The meals are nourishing & well presented. The activities are well presented and stimulates the mind.
I would recommend Barchester
Ashminster House Care Home to others. Nothing is too much troubled for the staff.
25 May 2026
My mum is a resident here and she is very happy all the staff are friendly & there attention to detail is excellent, she has recently moved from one unit to another and is treated with excellent care just as before.
17 February 2026
Paul, the new manager of Ashminster House is a breath of very welcome (and much needed) fresh air to the home
He is open, listening and very keen to support the residents and staff and has already made such an improvement to my partners stay in Ashminster (my partner very poorly at present)
13 October 2025
Staff are friendly and approachable. All know my wife evidenced by the way she reacts to them, big beaming smile. The food is excellent she eats it all, when able I can feed her meals to her
23 September 2025
This was my fathers third visit for respite care. This time he was put in a different unit more suited to him and we never seen him so happy. All staff are amazing and my dad has had a lovely time.
28 May 2025
My husband has been at Ashminster House Care Home for 3 1/2 years and in all that time, he has been treated with kindness, dignity, and respect. Nothing is too much trouble. The staff in mine and the family's eyes are the best. They go above and beyond. They care and you know that someone who means
a lot to you is in safe hands. The staff become like family to you, which is a wonderful feeling as it is also very genuine. I could praise them and fill pages saying. But thank you from the bottom of my heart.
16 April 2025
My husband has plenty of good food at Ashminster (varied diet). Also excellent medical care by the team all the staff are very friendly to both residents and relatives. There are many activities including singers who come regularly to entertain personal care is very good (shower/hairwash). My
husband has regular haircuts and looks good. The carers are very polite also and very hardworking. If any issues arise they are quickly dealt with.
23 December 2024
I find Barchester Ashminster House Care Home to be a really caring, person-centred and happy place. Staff are always friendly with time to give any answers to questions you may ask.
27 November 2024
My mum has been a resident here since August. This home has lovely staff and some nice communal areas (lounges, coffee area, dining room). The presentation and decor are luxurious compared to some I have seen. Nice carpets, wallpaper and decorative touches. Gardens are not expansive but nicely kept
and provide areas for sitting with a cuppa, bird feeding/watching. In good weather, activities are held in the garden (e.g. BBQ, crafts, live musical/comedy shows). Some of the rooms are small for residents who have mobility issues and therefore have wheelchairs/strollers taking up floor space. Can make opening wardrobe doors a juggling act. All rooms have private WC and basin.
A spa bath is available for residents. Complete with chair winch for safely getting in and out.
The general shower room is large but does lack support handrails, a shower chair is available to sit whilst washing.
There are excellent teams onsite for nursing, caring, activities and entertainment, laundry, catering and maintenance.
17 June 2024
My husband was here on two weeks respite. Overall, was very happy, staff were lovely and very welcoming, especially one member of staff who was such a lovely, caring lady. The amount of food and drink is outstanding and all very fresh and well-cooked. My husband was always clean and well-presented.
The only thing is it's a little dated on memory lane but understand it's being upgraded in September and also felt there could be a bit more activities laid on, maybe a singer or little group.
14 June 2024
When my nan became unwell, she went into hospital and couldn't go home. As a family, we made the decision to find a care home and found Barchester Ashminster House Care Home and what a decision we made. We can't fault the care she was provided from beginning to end. The staff to management were
fantastic! Sadly, Nan passed away but the last memories we have are amazing.
16 April 2024
A huge thank you to all the staff at Ashminster House who cared for my father-in-law.
Everyone was always helpful, genuinely caring, efficient and professional helping us to feel that he was in the best possible place and being well looked after. You all do a great job and always with a smile!
With thanks from all our family.
24 February 2024
After four very bad weeks at home, Barchester Ashminster House Care Home took my father in for a two-week respite care. I can't recommend this home enough. From the first call to the last day, everyone was caring and professional. The nurse was amazing and went above and beyond to care for my,
sometimes difficult, father. All staff were very good and I felt like part of the family, not just a number.
29 January 2024
Our mum has been at Barchester Ashminster House Care Home for just over two years now and I would again like to thank all the staff for everything they do. Nothing is too much trouble and the dedicated care, love and kindness everyone gives consistently shines through. Mum is very happy and settled
and it is a pleasure to spend time with her and the other residents and staff at Ashminster House.
I would like to give special mentions to the catering team whose culinary skills are outstanding, the domestic team for keeping everything so spotlessly clean and tidy, and the entertainment/activities team who are constantly thinking of new ways to get to know and stimulate the residents so that all can join in and enjoy the activities. Thank you also for making us feel so welcome every time we visit, we really do feel part of the Ashminster House extended family.
13 November 2023
My mum has been at Ashminster for over five years. She had her 79th birthday in September, and as always, the manager and all staff went out of their way to make it a very special day for Mum and us as a family; we used the family room and had a party.
My mum is in the later stages of Dementia, and
the care Mum receives from all the staff is outstanding - a real family feel to the home.
All the staff are excellent, go the extra mile, and are welcoming, friendly and caring, and I can sleep at night knowing my precious mum is receiving the best care.
29 June 2023
My mother stayed at Ashminster for a two-week respite stay.
This was her first time at a care home and we were nervous about how she would react.
From the moment we arrived, the staff were welcoming, friendly and caring.
She soon settled in and kept saying what a wonderful place it was.
Ashminster is very professionally run, with excellent staff.
It is very well maintained and spotlessly clean, with excellent facilities and superb food.
But above all, it is homely.
We have been so pleased with how well this first stay went we have booked Mum in for another respite stay next month.
10 June 2023
Wow, where do I start? I started with very caring, loving and supportive friendly staff who will go out of their way to help and support care for the person who is under their care. My mum was under their care at the last minutes of her life they showed so much support and comfort to my mum and her
family at this sad time, nothing was too much trouble for them. So thank you to all the staff for lining the main road to show my mum off. From the bottom of my heart, thank you for being so caring.
11 January 2023
My father has only been a resident for a short period of time, but all the staff are attentive to all residents and show courtesy at all times.
All enquiries are answered quickly and sensitively.
I would recommend this care home to anyone considering this option for a relative.