Submit a Review for Balgowan House
46 Bartholomew Lane, Hythe, CT21 4BX
View Full Details of Balgowan HouseLatest Reviews for Balgowan House
22 September 2025
I can tell you that the overall welfare of my mother over the last year has greatly improved and it is all down to the care that she is receiving at Balgowan House. The staff cannot do enough for her. She is fed and entertained and well looked after. Thank you.
10 September 2025
My mum has been here a year now and I have nothing but praise. The staff are lovely and they must be happy working there as they mostly seem to have been there a long time. The home is spotless and has lots of light and an airy feel. It's a great location, there's parking right outside so I can easily take my mum out for a trip to Hythe.
28 August 2025
The end of life care my mum is receiving is exemplary in all aspects. All members of staff are professional caring and welcoming. Standards of cleanliness are high and my mums room is always spotless. It truly is a lovely home and we are grateful and thankful she has been placed there.
28 August 2025
Balgowan really do know how to care for the residents. A beautiful clean home with plenty of natural light and a very warm welcome always. Mum is comfortable and content in her surroundings which is the absolute bonus. It's is a very busy home, but there is always a way to speak to someone if you have questions. The staff are supremely compassionate and take great care of residents and families. This is my second time to place a loved family member into Balgowan's care, which hopefully speaks volumes. I don't know anywhere else I would trust to obtain the care at the levels we get here. They welcome feedback no matter what, which is a measure of the constant striving to be the best there is, and I know they are.
28 August 2025
As always standard of care for my cousin remains outstanding Her appearance and general demeanor remain high The list of mental And physical activities available is wideranging All staff are always very accommodating Thank
28 August 2025
Well run, caring, and resident focussed. My relative has benefitted from the care she is receiving. this line is to make up the limit of 200 characters required by the website even though they are not needed
20 December 2024
Very satisfied with the care, attention and management. Very good atmosphere. I visit every day.
17 December 2024
A nice nursing home but very busy. Staff very friendly but it's a waiting game especially at weekends if you need attention. I could do with more exercise with walking.
10 December 2024
I feel the care manager operates an excellent, hands-on approach and is supported very well by all carers and support staff. Residents are looked after well with their various, often complex needs being met.
18 November 2024
When I arrive the staff are always helpful and pleasant. My wife appears comfortable and not anxious. The staff are always very pleasant and my wife is always clean. Thank you.
18 November 2024
I have been here for about three weeks and found the whole experience to be first-class. I am very happy and comfortable.
04 July 2024
On an overall experience, I would give Balgowan House 11/10. Excellent home. Lovely staff, very helpful in every way. Good home.
11 June 2024
Normally the food is excellent. The vegetables are soft to eat and things are chopped small but when the cover cook is on, we notice the difference. I've noticed that lots of food goes in the bin then whereas usually, everything gets eaten. The staff are really helpful and kind, especially the activities coordinator.
07 June 2024
I have only been here a few months but I could not overrate my experience here, I have received all the attention that I have needed. I am here because I had a fall, my son decided I needed 24/7 care which he could not give me. A special note on the food, excellent. I am 97 years old but still very alert.
07 June 2024
It seems to be an excellent home. The lounge is very bright and clean and my dad's bedroom is clean and pleasant. The staff members I have met have been friendly and nice to my dad, which is important. I wish there were more members of staff though. I am hoping that my dad will be able to come down to the lounge soon and that we will be able to take him our in the warmer weather. He just needs to be able to walk again.
07 June 2024
A very happy home. Very caring and clean. I wouldn't want my hubby to be anywhere else.
21 May 2024
My mother first came to Balgowan House in January, initially for respite but after going into hospital she returned as a permanent resident. The staff here are all brilliant, very kind and caring, making sure all my mother's needs are met with professionalism and prompt administration. Communication between the home and the families is great, nothing is too much trouble. I would highly recommend this home to anyone looking to place a loved one.
21 May 2024
On all visits to the nursing home, we have found it clean and tidy in both communal areas and resident's room. All staff are very caring and attentive to their residents and make us feel welcome. Staff always keep us informed of relative's health and well-being. Nice to see there are plenty of activities planned to keep residents healthy, both mentally and physically.
21 May 2024
My mum has been at Balgowen House for about six months now. She is very well looked after, everybody knows who she is and when we visit we are made very welcome. Balgowen House is very well run, the staff are always happy, popping their heads into Mum's room checking in on her and asking if we are ok. Her room is very clean and tidy as are the lounge and dining area and there is always somebody around if we need them. Finally, we are always kept informed on everything concerning Mum which is much appreciated. Thank you to the manager and all her team for everything you do.
13 December 2023
My father was not in a good place of mind or health when admitted to Balgowan House from the hospital. Although his health will not improve and is gradually deteriorating, the nursing care staff are lovely and very good with him, and he is so much happier in himself for being there and being well looked after.
Latest Reviews for Balgowan House
22 September 2025
I can tell you that the overall welfare of my mother over the last year has greatly improved and it is all down to the care that she is receiving at Balgowan House. The staff cannot do enough for her. She is fed and entertained and well looked after. Thank you.
10 September 2025
My mum has been here a year now and I have nothing but praise. The staff are lovely and they must be happy working there as they mostly seem to have been there a long time. The home is spotless and has lots of light and an airy feel. It's a great location, there's parking right outside so I can easily take my mum out for a trip to Hythe.
28 August 2025
The end of life care my mum is receiving is exemplary in all aspects. All members of staff are professional caring and welcoming. Standards of cleanliness are high and my mums room is always spotless. It truly is a lovely home and we are grateful and thankful she has been placed there.
28 August 2025
Balgowan really do know how to care for the residents. A beautiful clean home with plenty of natural light and a very warm welcome always. Mum is comfortable and content in her surroundings which is the absolute bonus. It's is a very busy home, but there is always a way to speak to someone if you have questions. The staff are supremely compassionate and take great care of residents and families. This is my second time to place a loved family member into Balgowan's care, which hopefully speaks volumes. I don't know anywhere else I would trust to obtain the care at the levels we get here. They welcome feedback no matter what, which is a measure of the constant striving to be the best there is, and I know they are.
28 August 2025
As always standard of care for my cousin remains outstanding Her appearance and general demeanor remain high The list of mental And physical activities available is wideranging All staff are always very accommodating Thank
28 August 2025
Well run, caring, and resident focussed. My relative has benefitted from the care she is receiving. this line is to make up the limit of 200 characters required by the website even though they are not needed
20 December 2024
Very satisfied with the care, attention and management. Very good atmosphere. I visit every day.
17 December 2024
A nice nursing home but very busy. Staff very friendly but it's a waiting game especially at weekends if you need attention. I could do with more exercise with walking.
10 December 2024
I feel the care manager operates an excellent, hands-on approach and is supported very well by all carers and support staff. Residents are looked after well with their various, often complex needs being met.
18 November 2024
When I arrive the staff are always helpful and pleasant. My wife appears comfortable and not anxious. The staff are always very pleasant and my wife is always clean. Thank you.
18 November 2024
I have been here for about three weeks and found the whole experience to be first-class. I am very happy and comfortable.
04 July 2024
On an overall experience, I would give Balgowan House 11/10. Excellent home. Lovely staff, very helpful in every way. Good home.
11 June 2024
Normally the food is excellent. The vegetables are soft to eat and things are chopped small but when the cover cook is on, we notice the difference. I've noticed that lots of food goes in the bin then whereas usually, everything gets eaten. The staff are really helpful and kind, especially the activities coordinator.
07 June 2024
I have only been here a few months but I could not overrate my experience here, I have received all the attention that I have needed. I am here because I had a fall, my son decided I needed 24/7 care which he could not give me. A special note on the food, excellent. I am 97 years old but still very alert.
07 June 2024
It seems to be an excellent home. The lounge is very bright and clean and my dad's bedroom is clean and pleasant. The staff members I have met have been friendly and nice to my dad, which is important. I wish there were more members of staff though. I am hoping that my dad will be able to come down to the lounge soon and that we will be able to take him our in the warmer weather. He just needs to be able to walk again.
07 June 2024
A very happy home. Very caring and clean. I wouldn't want my hubby to be anywhere else.
21 May 2024
My mother first came to Balgowan House in January, initially for respite but after going into hospital she returned as a permanent resident. The staff here are all brilliant, very kind and caring, making sure all my mother's needs are met with professionalism and prompt administration. Communication between the home and the families is great, nothing is too much trouble. I would highly recommend this home to anyone looking to place a loved one.
21 May 2024
On all visits to the nursing home, we have found it clean and tidy in both communal areas and resident's room. All staff are very caring and attentive to their residents and make us feel welcome. Staff always keep us informed of relative's health and well-being. Nice to see there are plenty of activities planned to keep residents healthy, both mentally and physically.
21 May 2024
My mum has been at Balgowen House for about six months now. She is very well looked after, everybody knows who she is and when we visit we are made very welcome. Balgowen House is very well run, the staff are always happy, popping their heads into Mum's room checking in on her and asking if we are ok. Her room is very clean and tidy as are the lounge and dining area and there is always somebody around if we need them. Finally, we are always kept informed on everything concerning Mum which is much appreciated. Thank you to the manager and all her team for everything you do.
13 December 2023
My father was not in a good place of mind or health when admitted to Balgowan House from the hospital. Although his health will not improve and is gradually deteriorating, the nursing care staff are lovely and very good with him, and he is so much happier in himself for being there and being well looked after.