Submit a Review for Balgowan House
46 Bartholomew Lane, Hythe, CT21 4BX
View full details of Balgowan HouseLatest Reviews for Balgowan House
12 March 2026
Lovely friendly staff who really care. Excellent atmosphere and facilities. My only criticism would be that there is a definate need for more staff. My father is often not washed until late morning.
09 March 2026
Balgowan staff have looked after my parents from June 2025, I cannot fault the level of care there and the peace knowing my parents are safe & looked after.
Mum passed in Dec 2025 and Dad is looked after well and genuinely cared about.
04 March 2026
The nursing home is great place for resadance, would be nice if we could have better WiFi and have more choice of TV programes. The staff here are the best helpful and frendly
04 March 2026
Staff are excellent. Facilities are slightly tired. Lift appears to breakdown regularly.
03 March 2026
This is an excellent home so caring and professional providing the very best of care for my elderly mother who now sadly is unable to do anything for herself. The carers and nurses we consider as extended family for her and we could not be more appreciative to them all and thankful she is there
living out the remainder of her days .
03 March 2026
my sister is receiving good quality care delivered with compassion, The staff make a big difference to her quality of life and are always helpful and caring. I am glad we chose Balgowan. A big thankyou to the team
03 March 2026
My Husband has been a resident for 18 months & we have been very pleased with his care. I always get a warm greeting & the atmosphere is mostly happy mainly due to Mo the activities lady. She keeps my Husband busy with tasks she sets him which is exactly what he needs. On one a occasion in his first
year there I rang him on a lovely warm day & said I will pick you up & we can drive to the seafront for an ice cream & he told me he was too busy to go!! Perfect x
13 October 2025
It is over a year since my Husband went into care and I have nothing but praise for Balgowan.
All the staff are friendly and approachable and any concerns or issues are dealt with promptly.
Themed days are a great social experience, the last one being Greece, traditional food is served with music
and a quiz.
I am very satisfied with my husband's care and the attention he receives at Balgowan.
10 October 2025
My relative has been a resident of Balgowan House for two and a half years and has been very well looked after by the staff during this time. The home is clean and well run, with plenty of activities and entertainment in the lounge for the residents to participate in and enjoy.
06 October 2025
Balgowan is a warm and friendly environment with a fantastic staff team that are compassionate, kind and patient. My dad loves Balgowan and often says 'I should have come here years ago.' My dad loves the banter with staff and all the activities, especially arts and crafts and the regular
singers/groups that visit. My dad is genuinely happy and the staff are attentive and always available to discuss any issues or queries I have. I love the atmosphere and the open and honest ethos. I cannot thank the staff enough.
06 October 2025
Mother has been staying at Balgowan for full year and has settled well. Very pleased with all aspects of the Home., Always a good atmosphere with long term staff and management. very good Care and Activity Staff, Nursing Staff and Catering. All areas, rooms and bathrooms very well kept.
Good
selection and standard of food. Regular activities and Singalongs. Mother celebrated her 105th Birthday there and a good time was had by all. Well done Balgowan Team.
06 October 2025
Unfortunately I'm not able to visit as much as I would like but my sister seems to be very comfortable and content with her care. The staff are always on hand and ready to answer any questions I may have.
29 September 2025
My brother was moved to Balgowan after spending time at another care home where he had been placed by the NHS.
We were not very happy with the care my brother was getting.
After looking at other care homes Balgowan seemed a much better choice.
My brother is a difficult resident due to his
condition and requires lots of different types of care.
The staff are all very patient and caring. I am kept informed of any changes or problems regarding my brother.
I would would highly recommend Balowan to anyone looking for a care home.
22 September 2025
I can tell you that the overall welfare of my mother over the last year has greatly improved and it is all down to the care that she is receiving at Balgowan House. The staff cannot do enough for her. She is fed and entertained and well looked after. Thank you.
10 September 2025
My mum has been here a year now and I have nothing but praise. The staff are lovely and they must be happy working there as they mostly seem to have been there a long time. The home is spotless and has lots of light and an airy feel. It's a great location, there's parking right outside so I can
easily take my mum out for a trip to Hythe.
28 August 2025
Balgowan really do know how to care for the residents. A beautiful clean home with plenty of natural light and a very warm welcome always. Mum is comfortable and content in her surroundings which is the absolute bonus.
It's is a very busy home, but there is always a way to speak to someone if you
have questions.
The staff are supremely compassionate and take great care of residents and families.
This is my second time to place a loved family member into Balgowan's care, which hopefully speaks volumes. I don't know anywhere else I would trust to obtain the care at the levels we get here.
They welcome feedback no matter what, which is a measure of the constant striving to be the best there is, and I know they are.
28 August 2025
As always standard of care for my cousin remains outstanding
Her appearance and general demeanor remain high
The list of mental And physical activities available is wideranging
All staff are always very accommodating
Thank
20 December 2024
Very satisfied with the care, attention and management. Very good atmosphere. I visit every day.
17 December 2024
A nice nursing home but very busy. Staff very friendly but it's a waiting game especially at weekends if you need attention. I could do with more exercise with walking.
18 November 2024
When I arrive the staff are always helpful and pleasant. My wife appears comfortable and not anxious. The staff are always very pleasant and my wife is always clean. Thank you.
Latest Reviews for Balgowan House
12 March 2026
Lovely friendly staff who really care. Excellent atmosphere and facilities. My only criticism would be that there is a definate need for more staff. My father is often not washed until late morning.
09 March 2026
Balgowan staff have looked after my parents from June 2025, I cannot fault the level of care there and the peace knowing my parents are safe & looked after.
Mum passed in Dec 2025 and Dad is looked after well and genuinely cared about.
04 March 2026
The nursing home is great place for resadance, would be nice if we could have better WiFi and have more choice of TV programes. The staff here are the best helpful and frendly
04 March 2026
Staff are excellent. Facilities are slightly tired. Lift appears to breakdown regularly.
03 March 2026
This is an excellent home so caring and professional providing the very best of care for my elderly mother who now sadly is unable to do anything for herself. The carers and nurses we consider as extended family for her and we could not be more appreciative to them all and thankful she is there
living out the remainder of her days .
03 March 2026
my sister is receiving good quality care delivered with compassion, The staff make a big difference to her quality of life and are always helpful and caring. I am glad we chose Balgowan. A big thankyou to the team
03 March 2026
My Husband has been a resident for 18 months & we have been very pleased with his care. I always get a warm greeting & the atmosphere is mostly happy mainly due to Mo the activities lady. She keeps my Husband busy with tasks she sets him which is exactly what he needs. On one a occasion in his first
year there I rang him on a lovely warm day & said I will pick you up & we can drive to the seafront for an ice cream & he told me he was too busy to go!! Perfect x
13 October 2025
It is over a year since my Husband went into care and I have nothing but praise for Balgowan.
All the staff are friendly and approachable and any concerns or issues are dealt with promptly.
Themed days are a great social experience, the last one being Greece, traditional food is served with music
and a quiz.
I am very satisfied with my husband's care and the attention he receives at Balgowan.
10 October 2025
My relative has been a resident of Balgowan House for two and a half years and has been very well looked after by the staff during this time. The home is clean and well run, with plenty of activities and entertainment in the lounge for the residents to participate in and enjoy.
06 October 2025
Balgowan is a warm and friendly environment with a fantastic staff team that are compassionate, kind and patient. My dad loves Balgowan and often says 'I should have come here years ago.' My dad loves the banter with staff and all the activities, especially arts and crafts and the regular
singers/groups that visit. My dad is genuinely happy and the staff are attentive and always available to discuss any issues or queries I have. I love the atmosphere and the open and honest ethos. I cannot thank the staff enough.
06 October 2025
Mother has been staying at Balgowan for full year and has settled well. Very pleased with all aspects of the Home., Always a good atmosphere with long term staff and management. very good Care and Activity Staff, Nursing Staff and Catering. All areas, rooms and bathrooms very well kept.
Good
selection and standard of food. Regular activities and Singalongs. Mother celebrated her 105th Birthday there and a good time was had by all. Well done Balgowan Team.
06 October 2025
Unfortunately I'm not able to visit as much as I would like but my sister seems to be very comfortable and content with her care. The staff are always on hand and ready to answer any questions I may have.
29 September 2025
My brother was moved to Balgowan after spending time at another care home where he had been placed by the NHS.
We were not very happy with the care my brother was getting.
After looking at other care homes Balgowan seemed a much better choice.
My brother is a difficult resident due to his
condition and requires lots of different types of care.
The staff are all very patient and caring. I am kept informed of any changes or problems regarding my brother.
I would would highly recommend Balowan to anyone looking for a care home.
22 September 2025
I can tell you that the overall welfare of my mother over the last year has greatly improved and it is all down to the care that she is receiving at Balgowan House. The staff cannot do enough for her. She is fed and entertained and well looked after. Thank you.
10 September 2025
My mum has been here a year now and I have nothing but praise. The staff are lovely and they must be happy working there as they mostly seem to have been there a long time. The home is spotless and has lots of light and an airy feel. It's a great location, there's parking right outside so I can
easily take my mum out for a trip to Hythe.
28 August 2025
Balgowan really do know how to care for the residents. A beautiful clean home with plenty of natural light and a very warm welcome always. Mum is comfortable and content in her surroundings which is the absolute bonus.
It's is a very busy home, but there is always a way to speak to someone if you
have questions.
The staff are supremely compassionate and take great care of residents and families.
This is my second time to place a loved family member into Balgowan's care, which hopefully speaks volumes. I don't know anywhere else I would trust to obtain the care at the levels we get here.
They welcome feedback no matter what, which is a measure of the constant striving to be the best there is, and I know they are.
28 August 2025
As always standard of care for my cousin remains outstanding
Her appearance and general demeanor remain high
The list of mental And physical activities available is wideranging
All staff are always very accommodating
Thank
20 December 2024
Very satisfied with the care, attention and management. Very good atmosphere. I visit every day.
17 December 2024
A nice nursing home but very busy. Staff very friendly but it's a waiting game especially at weekends if you need attention. I could do with more exercise with walking.
18 November 2024
When I arrive the staff are always helpful and pleasant. My wife appears comfortable and not anxious. The staff are always very pleasant and my wife is always clean. Thank you.