Submit a Review for Brabourne Care Centre
209 Hythe Road, Willesborough, Ashford, TN24 8PL
View full details of Brabourne Care CentreLatest Reviews for Brabourne Care Centre
30 January 2026
My sister moved into Brabourne Care Centre last month following a stroke. We are impressed by the way in which her complex nursing care needs have been addressed by the staff and the kindly and compassionate way she is treated. We have confidence that she is being cared for by well qualified carers
who respect her dignity and ensure she is comfortable. All staff are friendly and welcoming and we are grateful for the support they are giving to our family as we cope with difficult situations and decisions.
09 January 2026
The Brabourne care centre is amazing. My mother was there for respite.
She went to another home and we requested she goes back to Brabourne because they are simply the best.
The staff are caring and attentive, this shows in the residents.
As a daughter I am assured that my mother is receiving
the very best care.
Everything about Brabourne is excellent, the attention from the staff, the communication. From walking through the front door to the carers on the Dementia floor.
The residents are treated with care and respect. The staff also treat the families with the same care and respect.
Sonia looks after everyone in terms of food and refreshments.
It feels so reassuring to know that mum is with people that genuinely care.
31 December 2025
I have found all the staff to be friendly and attentive to the needs of the residents.
30 December 2025
My father was a resident in this care home. He was on the dementia unit of the care home. The staff here were extremely good at looking after my father and dealing with specific needs that arose from his diagnosis. Nothing was too much trouble for the staff and I was kept up to date regularly on how
my father was doing. All of the staff had a lot of time for the residents there, which was really good to see as a previous home did not seem to be as attentive towards their residents. My father spent around two years in this care home and I believe that he received the best possible care that he could have for his duration. I can only thank the staff for all of their hard work and dedication.
23 December 2025
Today was Christmas Dinner with mum and was superb. Mum is not the greatest lover of food but ate well. My husband and I had a super meal with all the extras to make it perfect. Care home is exemplary. Carers, nursing staff and hostess team are all caring, cheerful and always encouraging. Patience
and gentleness is seen everywhere. Brabourne Care Centre is spotlessly clean and the friendly support staff seem to take a pride in their work and rightly so. Great place!
23 December 2025
We've just had Christmas lunch with mum, my son & myself.
Dinner was superb, the table was laid beautifully. Mum said it's the best dinner she's ever had! Thank you for the care & compassion you give to my mum. She is happy & content.
Thank you!
P.S. thanks to the chef & carers being
"waitresses!"
23 December 2025
Although my mum in law was only here for a short time we couldn't have asked for better care. It is lovely here, nice and clean and the staff are amazing, and really take their job seriously. The food was very good too. We have nothing but good words to say about this home.
22 December 2025
1/12/2025
Todays experience at Brabourne was amazing - The food was outstanding and the staff are just lovely, so so kind and caring.
Thank you to everyone involved.
Kind regards
Marilyn
03 November 2025
I think the care of my mum is brilliant am very happy she is here the staff are brillant.
02 October 2025
I have been very pleased with the care provided by the Brabourne Care Centre. All members of staff = reception, carers, managers - have, without fault, been kind and attentive and it is very reassuring to know that my mother is in safe hands.
The facilities are very good and the home is kept
spotlessly clean at all times. I also appreciate the effort the staff make to put on extra events and visitors for the residents.
My only reservation is the cost but I realise that this is beyond the homes control.
17 September 2025
Such an amazing transformation in my father in law since his arrival at Brabourne from his previous care home. He is now cleaner, always shaved and constantly smiling which was very rare before. All of the staff are so friendly not only to the residents but visitor's too. I am never concerned about
him when I'm not there. I know he is safe which was a big issue in his previous home.
19 August 2025
A lovely atmosphere throughout the whole home, its clean, very caring friendly staff, Nothing is too much trouble and the food is always lovely, Drinks and snack offered to us when we come to see dad. Couldn't ask for a better home for my dad
21 July 2025
Mum has been here for 2 months and as a family we could not be any happier with the care and the home itself. The staff are amazing and it is a wonderful caring & friendly home.
There is a lovely girl that works there. Can I say absolutely a lovely & caring girl
11 July 2025
Mum has been at Brabourne Care Home since December 2024. She has had excellent care lots of activities to keep her stimulated. Weekly hair appointment, her nails are regualary manicured and painted.
The home encourages the family to join the residents for events life cheese and wine. The centre has
regular singers in speakers and Church services.
She loves the PAT dog the comes in each week
09 July 2025
Mum is really happy at the home. The staff really work hard. Very polite, friendly and make you feel welcome. Mum is never alon. Activities available daily for her to enjoy.
I have no regrets about Mum going into a home. Its good to see Mum happy and well cared for. It gives me a peace of mind and
enables me to continue with my life with my family. Thank you.
08 July 2025
The staff and management have been exceptionally kind and their professionalism turned what was a very stressful time for my husband and me into a calming and positive experience on his admission. I cannot fault their care and they go out of their way to ensure residents feel at home and safe in
their surroundings.
23 June 2025
Mum was in Brabourne for just over 2 years. We found every one friendly and helpful, nothing was too much effort. All the staff spoke when you visited. When mum passed we were still welcomed and everyone offered their condolences. Mums care was excellent and she was treated with dignity. Cannot
comment on value for money as mums care was paid for by a third party.
20 June 2025
Am very pleased with the care that Brabourne Care staff have given to Mum. Mum and us have been treated with dignity and respect before and after her passing.
17 June 2025
We came to Brabourne on a opening day, we were met by the receptionist who was happy to find someone to show us around. Everyone is happy, my mum us very happy here. The staff are extremely accomodating, mum is clean, tidy as well as the rooms, dining rooms and common area's. Management are very
proactive in dealing with any difficulties that arise. Family are very much involved in the care of the residents. The wellbeing team are excellent, hairdressing and crafts. We are very happy there is not enough room to express how pleased we are with Brabourne.
14 May 2025
My mother came to Brabourne Care Centre at the end of her life in December 2024. From the moment I met one staff member in particular who showed me around - completely unannounced - to the time my mother passed away, I have been treated with such kindness and compassion. The care given by the staff
to my mother has been excellent. Every single member of staff, including reception, catering, well being, nursing and care assistants all should be commended.
Latest Reviews for Brabourne Care Centre
30 January 2026
My sister moved into Brabourne Care Centre last month following a stroke. We are impressed by the way in which her complex nursing care needs have been addressed by the staff and the kindly and compassionate way she is treated. We have confidence that she is being cared for by well qualified carers
who respect her dignity and ensure she is comfortable. All staff are friendly and welcoming and we are grateful for the support they are giving to our family as we cope with difficult situations and decisions.
09 January 2026
The Brabourne care centre is amazing. My mother was there for respite.
She went to another home and we requested she goes back to Brabourne because they are simply the best.
The staff are caring and attentive, this shows in the residents.
As a daughter I am assured that my mother is receiving
the very best care.
Everything about Brabourne is excellent, the attention from the staff, the communication. From walking through the front door to the carers on the Dementia floor.
The residents are treated with care and respect. The staff also treat the families with the same care and respect.
Sonia looks after everyone in terms of food and refreshments.
It feels so reassuring to know that mum is with people that genuinely care.
31 December 2025
I have found all the staff to be friendly and attentive to the needs of the residents.
30 December 2025
My father was a resident in this care home. He was on the dementia unit of the care home. The staff here were extremely good at looking after my father and dealing with specific needs that arose from his diagnosis. Nothing was too much trouble for the staff and I was kept up to date regularly on how
my father was doing. All of the staff had a lot of time for the residents there, which was really good to see as a previous home did not seem to be as attentive towards their residents. My father spent around two years in this care home and I believe that he received the best possible care that he could have for his duration. I can only thank the staff for all of their hard work and dedication.
23 December 2025
Today was Christmas Dinner with mum and was superb. Mum is not the greatest lover of food but ate well. My husband and I had a super meal with all the extras to make it perfect. Care home is exemplary. Carers, nursing staff and hostess team are all caring, cheerful and always encouraging. Patience
and gentleness is seen everywhere. Brabourne Care Centre is spotlessly clean and the friendly support staff seem to take a pride in their work and rightly so. Great place!
23 December 2025
We've just had Christmas lunch with mum, my son & myself.
Dinner was superb, the table was laid beautifully. Mum said it's the best dinner she's ever had! Thank you for the care & compassion you give to my mum. She is happy & content.
Thank you!
P.S. thanks to the chef & carers being
"waitresses!"
23 December 2025
Although my mum in law was only here for a short time we couldn't have asked for better care. It is lovely here, nice and clean and the staff are amazing, and really take their job seriously. The food was very good too. We have nothing but good words to say about this home.
22 December 2025
1/12/2025
Todays experience at Brabourne was amazing - The food was outstanding and the staff are just lovely, so so kind and caring.
Thank you to everyone involved.
Kind regards
Marilyn
03 November 2025
I think the care of my mum is brilliant am very happy she is here the staff are brillant.
02 October 2025
I have been very pleased with the care provided by the Brabourne Care Centre. All members of staff = reception, carers, managers - have, without fault, been kind and attentive and it is very reassuring to know that my mother is in safe hands.
The facilities are very good and the home is kept
spotlessly clean at all times. I also appreciate the effort the staff make to put on extra events and visitors for the residents.
My only reservation is the cost but I realise that this is beyond the homes control.
17 September 2025
Such an amazing transformation in my father in law since his arrival at Brabourne from his previous care home. He is now cleaner, always shaved and constantly smiling which was very rare before. All of the staff are so friendly not only to the residents but visitor's too. I am never concerned about
him when I'm not there. I know he is safe which was a big issue in his previous home.
19 August 2025
A lovely atmosphere throughout the whole home, its clean, very caring friendly staff, Nothing is too much trouble and the food is always lovely, Drinks and snack offered to us when we come to see dad. Couldn't ask for a better home for my dad
21 July 2025
Mum has been here for 2 months and as a family we could not be any happier with the care and the home itself. The staff are amazing and it is a wonderful caring & friendly home.
There is a lovely girl that works there. Can I say absolutely a lovely & caring girl
11 July 2025
Mum has been at Brabourne Care Home since December 2024. She has had excellent care lots of activities to keep her stimulated. Weekly hair appointment, her nails are regualary manicured and painted.
The home encourages the family to join the residents for events life cheese and wine. The centre has
regular singers in speakers and Church services.
She loves the PAT dog the comes in each week
09 July 2025
Mum is really happy at the home. The staff really work hard. Very polite, friendly and make you feel welcome. Mum is never alon. Activities available daily for her to enjoy.
I have no regrets about Mum going into a home. Its good to see Mum happy and well cared for. It gives me a peace of mind and
enables me to continue with my life with my family. Thank you.
08 July 2025
The staff and management have been exceptionally kind and their professionalism turned what was a very stressful time for my husband and me into a calming and positive experience on his admission. I cannot fault their care and they go out of their way to ensure residents feel at home and safe in
their surroundings.
23 June 2025
Mum was in Brabourne for just over 2 years. We found every one friendly and helpful, nothing was too much effort. All the staff spoke when you visited. When mum passed we were still welcomed and everyone offered their condolences. Mums care was excellent and she was treated with dignity. Cannot
comment on value for money as mums care was paid for by a third party.
20 June 2025
Am very pleased with the care that Brabourne Care staff have given to Mum. Mum and us have been treated with dignity and respect before and after her passing.
17 June 2025
We came to Brabourne on a opening day, we were met by the receptionist who was happy to find someone to show us around. Everyone is happy, my mum us very happy here. The staff are extremely accomodating, mum is clean, tidy as well as the rooms, dining rooms and common area's. Management are very
proactive in dealing with any difficulties that arise. Family are very much involved in the care of the residents. The wellbeing team are excellent, hairdressing and crafts. We are very happy there is not enough room to express how pleased we are with Brabourne.
14 May 2025
My mother came to Brabourne Care Centre at the end of her life in December 2024. From the moment I met one staff member in particular who showed me around - completely unannounced - to the time my mother passed away, I have been treated with such kindness and compassion. The care given by the staff
to my mother has been excellent. Every single member of staff, including reception, catering, well being, nursing and care assistants all should be commended.