Submit a Review for Brabourne Care Centre
209 Hythe Road, Willesborough, Ashford, TN24 8PL
View Full Details of Brabourne Care CentreLatest Reviews for Brabourne Care Centre
17 September 2025
Such an amazing transformation in my father in law since his arrival at Brabourne from his previous care home. He is now cleaner, always shaved and constantly smiling which was very rare before. All of the staff are so friendly not only to the residents but visitor's too. I am never concerned about him when I'm not there. I know he is safe which was a big issue in his previous home.
19 August 2025
A lovely atmosphere throughout the whole home, its clean, very caring friendly staff, Nothing is too much trouble and the food is always lovely, Drinks and snack offered to us when we come to see dad. Couldn't ask for a better home for my dad
21 July 2025
Mum has been here for 2 months and as a family we could not be any happier with the care and the home itself. The staff are amazing and it is a wonderful caring & friendly home. There is a lovely girl that works there. Can I say absolutely a lovely & caring girl
11 July 2025
Mum has been at Brabourne Care Home since December 2024. She has had excellent care lots of activities to keep her stimulated. Weekly hair appointment, her nails are regualary manicured and painted. The home encourages the family to join the residents for events life cheese and wine. The centre has regular singers in speakers and Church services. She loves the PAT dog the comes in each week
09 July 2025
Mum is really happy at the home. The staff really work hard. Very polite, friendly and make you feel welcome. Mum is never alon. Activities available daily for her to enjoy. I have no regrets about Mum going into a home. Its good to see Mum happy and well cared for. It gives me a peace of mind and enables me to continue with my life with my family. Thank you.
08 July 2025
The staff and management have been exceptionally kind and their professionalism turned what was a very stressful time for my husband and me into a calming and positive experience on his admission. I cannot fault their care and they go out of their way to ensure residents feel at home and safe in their surroundings.
08 July 2025
I have nothing but admiration for the care that my sister receives at Brabourne. The staff are wonderful, kind and always patient and caring. Thank you so much for everything you do for her.
23 June 2025
Mum was in Brabourne for just over 2 years. We found every one friendly and helpful, nothing was too much effort. All the staff spoke when you visited. When mum passed we were still welcomed and everyone offered their condolences. Mums care was excellent and she was treated with dignity. Cannot comment on value for money as mums care was paid for by a third party.
20 June 2025
Am very pleased with the care that Brabourne Care staff have given to Mum. Mum and us have been treated with dignity and respect before and after her passing.
17 June 2025
We came to Brabourne on a opening day, we were met by the receptionist who was happy to find someone to show us around. Everyone is happy, my mum us very happy here. The staff are extremely accomodating, mum is clean, tidy as well as the rooms, dining rooms and common area's. Management are very proactive in dealing with any difficulties that arise. Family are very much involved in the care of the residents. The wellbeing team are excellent, hairdressing and crafts. We are very happy there is not enough room to express how pleased we are with Brabourne.
14 May 2025
My mother came to Brabourne Care Centre at the end of her life in December 2024. From the moment I met one staff member in particular who showed me around - completely unannounced - to the time my mother passed away, I have been treated with such kindness and compassion. The care given by the staff to my mother has been excellent. Every single member of staff, including reception, catering, well being, nursing and care assistants all should be commended.
09 May 2025
After being a frequent visitor,I have nothing but praise and thanks for the team who have been caring for my sister.everyone takes pride in the job they have to do,from the nurses,carers,cleaners,wellbeing team,catering,laundry and reception.all have been amazing and given the very best care to my sister while she was with them.as a family we can't thank them enough for the dignity,respect and first class care she received. Would have no hesitation in recommending this care home to anyone.
01 April 2025
The care my husband receives is excellent, he has several medical issues and also mental health problems but the carers are absolutely brilliant with him and he can be challenging.
11 March 2025
The care/compassion/thoughtfulness/treatment of my father surroundings by staff have been of the up most care. My father is very verbal, if there was anything untoward I can assure you! It will/should be aired and addressed. Everyone wishes for their family members to be safe. I can asure you in his words, "I love it here".
10 March 2025
Very attentive staff who treat my husband with care and dignity Their kindness comes through in all there little gestures
24 February 2025
What a marvelous place! Very clean with kind and attentive staff. Everyone seems happy. I will be booking my place in advance.
24 February 2025
The staff are very good at their job and very helpful. Can you save a place for us?
18 February 2025
My aunt recently died suddenly after 8 years in Brabourne Care Centre. I have nothing but praise for the time she spent there and the wonderful staff who gave so much more than their care! Having retired from the NHS after 41 years in both nursing and managerial roles I can say without question the Brabourne Care Centre is the best home that I have ever visited or worked in over those years! All of the staff give so much more to the residents and the welcoming and professional way in which they all perform their duties is absolutely amazing. My aunt loved being part of the Brabourne family and both myself and my family were all included in that. Thank you Brabourne Care Centre for providing such a memorable time for the last years of her life.
29 January 2025
My mother-in-law celebrated her 87th birthday on the 11th January 2025, we wanted to organise some music and have her family and friends attend for the music and an afternoon tea. The request for this to happen was welcomed and encouraged by the manager. All the staff became part of the celebration and other residents were invited to join and had a lovely afternoon. All the staff, including a member of staff from the catering side, worked so hard to set out the tea and make my mother-in-law's birthday so special. The entertainment staff during the afternoon worked hard to bring fun and laughter to the event. As a family, we thank you all at Brabourne Care Centre and look forward to doing another gathering soon. Regards.
28 January 2025
After several falls and a stay in hospital, I moved Mum from South Wales to Brabourne Care Centre to be near us. It was a very stressful time as Mum hated losing her independence and moving from her beloved home. She was very frail when she first moved there but within a few months, she was eating well and starting to enjoy life and particularly enjoyed sitting out in the garden and joining the activities. I cannot fault the care Mum had in the time she was there. There was always a warm welcome from the reception staff. Sadly, Mum's dementia deteriorated but the care she had in the last few months of her life was outstanding.
Latest Reviews for Brabourne Care Centre
17 September 2025
Such an amazing transformation in my father in law since his arrival at Brabourne from his previous care home. He is now cleaner, always shaved and constantly smiling which was very rare before. All of the staff are so friendly not only to the residents but visitor's too. I am never concerned about him when I'm not there. I know he is safe which was a big issue in his previous home.
19 August 2025
A lovely atmosphere throughout the whole home, its clean, very caring friendly staff, Nothing is too much trouble and the food is always lovely, Drinks and snack offered to us when we come to see dad. Couldn't ask for a better home for my dad
21 July 2025
Mum has been here for 2 months and as a family we could not be any happier with the care and the home itself. The staff are amazing and it is a wonderful caring & friendly home. There is a lovely girl that works there. Can I say absolutely a lovely & caring girl
11 July 2025
Mum has been at Brabourne Care Home since December 2024. She has had excellent care lots of activities to keep her stimulated. Weekly hair appointment, her nails are regualary manicured and painted. The home encourages the family to join the residents for events life cheese and wine. The centre has regular singers in speakers and Church services. She loves the PAT dog the comes in each week
09 July 2025
Mum is really happy at the home. The staff really work hard. Very polite, friendly and make you feel welcome. Mum is never alon. Activities available daily for her to enjoy. I have no regrets about Mum going into a home. Its good to see Mum happy and well cared for. It gives me a peace of mind and enables me to continue with my life with my family. Thank you.
08 July 2025
The staff and management have been exceptionally kind and their professionalism turned what was a very stressful time for my husband and me into a calming and positive experience on his admission. I cannot fault their care and they go out of their way to ensure residents feel at home and safe in their surroundings.
08 July 2025
I have nothing but admiration for the care that my sister receives at Brabourne. The staff are wonderful, kind and always patient and caring. Thank you so much for everything you do for her.
23 June 2025
Mum was in Brabourne for just over 2 years. We found every one friendly and helpful, nothing was too much effort. All the staff spoke when you visited. When mum passed we were still welcomed and everyone offered their condolences. Mums care was excellent and she was treated with dignity. Cannot comment on value for money as mums care was paid for by a third party.
20 June 2025
Am very pleased with the care that Brabourne Care staff have given to Mum. Mum and us have been treated with dignity and respect before and after her passing.
17 June 2025
We came to Brabourne on a opening day, we were met by the receptionist who was happy to find someone to show us around. Everyone is happy, my mum us very happy here. The staff are extremely accomodating, mum is clean, tidy as well as the rooms, dining rooms and common area's. Management are very proactive in dealing with any difficulties that arise. Family are very much involved in the care of the residents. The wellbeing team are excellent, hairdressing and crafts. We are very happy there is not enough room to express how pleased we are with Brabourne.
14 May 2025
My mother came to Brabourne Care Centre at the end of her life in December 2024. From the moment I met one staff member in particular who showed me around - completely unannounced - to the time my mother passed away, I have been treated with such kindness and compassion. The care given by the staff to my mother has been excellent. Every single member of staff, including reception, catering, well being, nursing and care assistants all should be commended.
09 May 2025
After being a frequent visitor,I have nothing but praise and thanks for the team who have been caring for my sister.everyone takes pride in the job they have to do,from the nurses,carers,cleaners,wellbeing team,catering,laundry and reception.all have been amazing and given the very best care to my sister while she was with them.as a family we can't thank them enough for the dignity,respect and first class care she received. Would have no hesitation in recommending this care home to anyone.
01 April 2025
The care my husband receives is excellent, he has several medical issues and also mental health problems but the carers are absolutely brilliant with him and he can be challenging.
11 March 2025
The care/compassion/thoughtfulness/treatment of my father surroundings by staff have been of the up most care. My father is very verbal, if there was anything untoward I can assure you! It will/should be aired and addressed. Everyone wishes for their family members to be safe. I can asure you in his words, "I love it here".
10 March 2025
Very attentive staff who treat my husband with care and dignity Their kindness comes through in all there little gestures
24 February 2025
What a marvelous place! Very clean with kind and attentive staff. Everyone seems happy. I will be booking my place in advance.
24 February 2025
The staff are very good at their job and very helpful. Can you save a place for us?
18 February 2025
My aunt recently died suddenly after 8 years in Brabourne Care Centre. I have nothing but praise for the time she spent there and the wonderful staff who gave so much more than their care! Having retired from the NHS after 41 years in both nursing and managerial roles I can say without question the Brabourne Care Centre is the best home that I have ever visited or worked in over those years! All of the staff give so much more to the residents and the welcoming and professional way in which they all perform their duties is absolutely amazing. My aunt loved being part of the Brabourne family and both myself and my family were all included in that. Thank you Brabourne Care Centre for providing such a memorable time for the last years of her life.
29 January 2025
My mother-in-law celebrated her 87th birthday on the 11th January 2025, we wanted to organise some music and have her family and friends attend for the music and an afternoon tea. The request for this to happen was welcomed and encouraged by the manager. All the staff became part of the celebration and other residents were invited to join and had a lovely afternoon. All the staff, including a member of staff from the catering side, worked so hard to set out the tea and make my mother-in-law's birthday so special. The entertainment staff during the afternoon worked hard to bring fun and laughter to the event. As a family, we thank you all at Brabourne Care Centre and look forward to doing another gathering soon. Regards.
28 January 2025
After several falls and a stay in hospital, I moved Mum from South Wales to Brabourne Care Centre to be near us. It was a very stressful time as Mum hated losing her independence and moving from her beloved home. She was very frail when she first moved there but within a few months, she was eating well and starting to enjoy life and particularly enjoyed sitting out in the garden and joining the activities. I cannot fault the care Mum had in the time she was there. There was always a warm welcome from the reception staff. Sadly, Mum's dementia deteriorated but the care she had in the last few months of her life was outstanding.