Brabourne Care Centre

209 Hythe Road, Willesborough, Ashford TN24 8PL
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9.8 92 Reviews
  • Brabourne Care Centre, Ashford
Brabourne Care Centre opened in 2006 and provides bespoke care packages for a range of needs from residential and dementia to convalescent and end-of-life care.

Facilities include lounges and en-suite rooms and a well established garden, where residents are encouraged to enjoy their independence and make the most of every day.

The team respond to the changing physical, personal and social needs of residents. By taking time to get to know each resident, staff are able to deliver person-centred care as well as create opportunities to meet like-minded people and make new friends.
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Care Provided by Brabourne Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1576
  • Self-Funded Residential Dementia Care: from £1666
  • Self-Funded Nursing Care: from £1816
  • Self-Funded Nursing Dementia Care: from £1906
  • RESPITE Self-Funded Residential Care: from £1786
  • RESPITE Self-Funded Residential Dementia Care: from £1876
  • RESPITE Self-Funded Nursing Care: from £2026
  • RESPITE Self-Funded Nursing Dementia Care: from £2116

nursing fees plus FNC

These prices are only a guideline, please contact Brabourne Care Centre to find out the exact price for your requirements.

Contact Brabourne Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Brabourne Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Genevieve Rodrigues (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2006
  • Number of floors: 3

Room Information

  • Single Rooms (82)

Brabourne Care Centre Reviews (92)

9.8

Brabourne Care Centre has a Review Score of 9.8 (9.803) out of 10, based on 39 reviews in the last 2 years.
Over all time Brabourne Care Centre has 92 reviews.

Overall Experience
  • 74
  • 13
  • 3
  • 1
  • 1
Date Published
  • 92
  • 12
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  • 39
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Reviewer Connection to Brabourne Care Centre
  • 43
  • 12
  • 11
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 92, showing 1-20
Review from Di D (Daughter of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today was Christmas Dinner with mum and was superb. Mum is not the greatest lover of food but ate well. My husband and I had a super meal with all the extras to make it perfect. Care home is exemplary. Carers, nursing staff and hostess team are all caring, cheerful and always encouraging. Patience and
gentleness is seen everywhere. Brabourne Care Centre is spotlessly clean and the friendly support staff seem to take a pride in their work and rightly so. Great place!
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you for your wonderful review, all our team will be delighted to read your comments.
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Review from Sylvia C (Daughter of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We've just had Christmas lunch with mum, my son & myself.
Dinner was superb, the table was laid beautifully. Mum said it's the best dinner she's ever had! Thank you for the care & compassion you give to my mum. She is happy & content.
Thank you!
P.S. thanks to the chef & carers being "waitresses!"
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you for your lovely comments, we're glad our Christmas lunch impressed!
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Review from Tina T (Daughter-in-law of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my mum in law was only here for a short time we couldn't have asked for better care. It is lovely here, nice and clean and the staff are amazing, and really take their job seriously. The food was very good too. We have nothing but good words to say about this home.
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you for your lovely comments, I'll pass them onto our team.
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Review from Marilyn V (Sister of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
1/12/2025
Todays experience at Brabourne was amazing - The food was outstanding and the staff are just lovely, so so kind and caring.
Thank you to everyone involved.
Kind regards
Marilyn
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you, we're delighted that you enjoyed the event and were able to enjoy special memories together with your family.
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Review from Rebecca O (Daughter of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the care of my mum is brilliant am very happy she is here the staff are brillant.
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you, we are delighted that you are happy with our care facilities and the support we offer. I'll pass your comments onto our team.
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Review from C D (Son of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very pleased with the care provided by the Brabourne Care Centre. All members of staff = reception, carers, managers - have, without fault, been kind and attentive and it is very reassuring to know that my mother is in safe hands.
The facilities are very good and the home is kept spotlessly
clean at all times. I also appreciate the effort the staff make to put on extra events and visitors for the residents.
My only reservation is the cost but I realise that this is beyond the homes control.
Reply from Julie Ness, Marketing at Brabourne Care CentreWe appreciate your comments and our team will be pleased to know that they provide the important peace of mind that your mother is well cared for. We continually strive to maintain our costs, whilst providing the highest quality of care for all our residents, and thank you for acknowledging that many overheads are a necessary part of this provision.
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Review from C L (Daughter-in-law of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such an amazing transformation in my father in law since his arrival at Brabourne from his previous care home. He is now cleaner, always shaved and constantly smiling which was very rare before. All of the staff are so friendly not only to the residents but visitor's too. I am never concerned about
him when I'm not there. I know he is safe which was a big issue in his previous home.
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you, we are delighted to see your father smiling and enjoying life with us at Brabourne, and to be able to offer you peace of mind is our privilege.
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Review from Natalie F (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely atmosphere throughout the whole home, its clean, very caring friendly staff, Nothing is too much trouble and the food is always lovely, Drinks and snack offered to us when we come to see dad. Couldn't ask for a better home for my dad
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you for your lovely review. Our team appreciate any feedback so I'll be very pleased to share this with them.
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Review from Russell D (Son of Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here for 2 months and as a family we could not be any happier with the care and the home itself. The staff are amazing and it is a wonderful caring & friendly home.
There is a lovely girl that works there. Can I say absolutely a lovely & caring girl
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you for sending in your review. Our team will be delighted to read your kind words.
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Review from Anne B (Daughter of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Brabourne Care Home since December 2024. She has had excellent care lots of activities to keep her stimulated. Weekly hair appointment, her nails are regualary manicured and painted.
The home encourages the family to join the residents for events life cheese and wine. The centre has
regular singers in speakers and Church services.
She loves the PAT dog the comes in each week
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you for taking the time to review us. We are delighted that your mum is enjoying life here at Brabourne and that our new wellbeing programme is proving to be fun for everyone.
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Review from Michelle G (Daughter of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is really happy at the home. The staff really work hard. Very polite, friendly and make you feel welcome. Mum is never alon. Activities available daily for her to enjoy.
I have no regrets about Mum going into a home. Its good to see Mum happy and well cared for. It gives me a peace of mind and
enables me to continue with my life with my family. Thank you.
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you for your kind comments. We are delighted to welcome your mum into our extended family here at Brabourne and it is wonderful to see her enjoy the activities on offer.
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Review from J B (Wife of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management have been exceptionally kind and their professionalism turned what was a very stressful time for my husband and me into a calming and positive experience on his admission. I cannot fault their care and they go out of their way to ensure residents feel at home and safe in their
surroundings.
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you for your kind words, I'll share your comments with our team, its lovely for them to hear what a difference they make to our residents and their families.
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Review from A A (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was in Brabourne for just over 2 years. We found every one friendly and helpful, nothing was too much effort. All the staff spoke when you visited. When mum passed we were still welcomed and everyone offered their condolences. Mums care was excellent and she was treated with dignity. Cannot comment
on value for money as mums care was paid for by a third party.
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you for your kind comments. It has been our privilege to care for your lovely mum. Our heartfelt condolences to your family.
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Review from C H (Son of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Am very pleased with the care that Brabourne Care staff have given to Mum. Mum and us have been treated with dignity and respect before and after her passing.
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you for your comments, it has been our privilege to care for your mum, she will be sadly missed by all the team.
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Review from Rachel S (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to Brabourne on a opening day, we were met by the receptionist who was happy to find someone to show us around. Everyone is happy, my mum us very happy here. The staff are extremely accomodating, mum is clean, tidy as well as the rooms, dining rooms and common area's. Management are very proactive
in dealing with any difficulties that arise. Family are very much involved in the care of the residents. The wellbeing team are excellent, hairdressing and crafts. We are very happy there is not enough room to express how pleased we are with Brabourne.
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you for your kind words, we are delighted that your mum is happy here with our Brabourne family and that you feel reassured and well supported too. I'll share your comments with our team who will greatly appreciate your feedback.
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Review from Catherine B (Daughter of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Brabourne Care Centre at the end of her life in December 2024. From the moment I met one staff member in particular who showed me around - completely unannounced - to the time my mother passed away, I have been treated with such kindness and compassion. The care given by the staff
to my mother has been excellent. Every single member of staff, including reception, catering, well being, nursing and care assistants all should be commended.
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you for your kind words, it was our privilege to care for your mother, she will be sadly missed.
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Review from K L (Sister of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After being a frequent visitor,I have nothing but praise and thanks for the team who have been caring for my sister.everyone takes pride in the job they have to do,from the nurses,carers,cleaners,wellbeing team,catering,laundry and reception.all have been amazing and given the very best care to my sister
while she was with them.as a family we can't thank them enough for the dignity,respect and first class care she received. Would have no hesitation in recommending this care home to anyone.
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you for your lovely comments, we have a very dedicated team and they will be delighted to hear how much they are appreciated. It has been our absolute privilege to care for your sister.
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Review from Brenda D (Wife of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my husband receives is excellent, he has several medical issues and also mental health problems but the carers are absolutely brilliant with him and he can be challenging.
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you for your kind words which I'll share with our care team. It is our privilege to care for your husband.
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Review from Sharon H (Daughter of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care/compassion/thoughtfulness/treatment of my father surroundings by staff have been of the up most care.
My father is very verbal, if there was anything untoward I can assure you! It will/should be aired and addressed.
Everyone wishes for their family members to be safe. I can asure you in his
words, "I love it here".
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you, we are delighted that your father is settled and happy here at Brabourne. I'll pass your kind comments onto our team.
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Review from W S (Wife of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very attentive staff who treat my husband with care and dignity Their kindness comes through in all there little gestures
Reply from Julie Ness, Marketing at Brabourne Care CentreThank you for such kind words. I'll share your comments with the team, they take great pride and joy in all they do to support our residents.
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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Brabourne Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.803 for Brabourne Care Centre is calculated as follows: ( (389 Excellents x 5) + (60 Goods x 4) + (11 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 463 Ratings = 4.803
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brabourne Care Centre is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 08 Dec 2025

We have beds available in selected suites, please contact us for the latest information

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Awards / Recognitions (0)

Meet the Team (1)

Genevieve

Genevieve Rodrigues

Job Title: Manager Joined: 2018

I am passionate about supporting residents to live well, feel valued and thrive. My focus is to deliver exceptional care and create a wonderful place to call home.


I have 12 years experience of commissioning and managing high quality nursing care facilities throughout the industry. My business leadership qualifications and experience brought me to join Opus Care in 2018 as this environment enables me to balance my skills and my desire to ensure that the happiness of elderly residents is at the heart of all we do.


Opus Care holds a unique position in Kent, established by medical professionals to create the best quality nursing facility within a modern, purpose built environment. It is a privilege to work alongside a compassionate, talented and devoted team. Spending time with our communities of happy, settled residents and speaking with reassured families always makes going the extra mile worthwhile.

Frequently Asked Questions about Brabourne Care Centre

What types of Care is Brabourne Care Centre registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brabourne Care Centre have?

There are 82 Single Rooms.

What are the Facilities & Services at Brabourne Care Centre?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brabourne Care Centre to the centre of Ashford?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brabourne Care Centre to verify any information. View our terms and conditions. Brabourne Care Centre has an Enhanced Service - more info.