Brabourne Care Centre

I have no regrets about Mum going into a home. Its good to see Mum happy and well cared for. It gives me a peace of mind and enables me to continue with my life with my family. Thank you.

The staff and management have been exceptionally kind and their professionalism turned what was a very stressful time for my husband and me into a calming and positive experience on his admission. I cannot fault their care and they go out of their way to ensure residents feel at home and safe in their surroundings.

Mum was in Brabourne for just over 2 years. We found every one friendly and helpful, nothing was too much effort. All the staff spoke when you visited. When mum passed we were still welcomed and everyone offered their condolences. Mums care was excellent and she was treated with dignity. Cannot comment on value for money as mums care was paid for by a third party.

Am very pleased with the care that Brabourne Care staff have given to Mum. Mum and us have been treated with dignity and respect before and after her passing.

We came to Brabourne on a opening day, we were met by the receptionist who was happy to find someone to show us around. Everyone is happy, my mum us very happy here. The staff are extremely accomodating, mum is clean, tidy as well as the rooms, dining rooms and common area's. Management are very proactive in dealing with any difficulties that arise. Family are very much involved in the care of the residents. The wellbeing team are excellent, hairdressing and crafts. We are very happy there is not enough room to express how pleased we are with Brabourne.

My mother came to Brabourne Care Centre at the end of her life in December 2024. From the moment I met one staff member in particular who showed me around - completely unannounced - to the time my mother passed away, I have been treated with such kindness and compassion. The care given by the staff to my mother has been excellent. Every single member of staff, including reception, catering, well being, nursing and care assistants all should be commended.

After being a frequent visitor,I have nothing but praise and thanks for the team who have been caring for my sister.everyone takes pride in the job they have to do,from the nurses,carers,cleaners,wellbeing team,catering,laundry and reception.all have been amazing and given the very best care to my sister while she was with them.as a family we can't thank them enough for the dignity,respect and first class care she received. Would have no hesitation in recommending this care home to anyone.

The care my husband receives is excellent, he has several medical issues and also mental health problems but the carers are absolutely brilliant with him and he can be challenging.

Everyone wishes for their family members to be safe. I can asure you in his words, "I love it here".

Very attentive staff who treat my husband with care and dignity Their kindness comes through in all there little gestures

I will be booking my place in advance.

Can you save a place for us?

My aunt recently died suddenly after 8 years in Brabourne Care Centre. I have nothing but praise for the time she spent there and the wonderful staff who gave so much more than their care! Having retired from the NHS after 41 years in both nursing and managerial roles I can say without question the Brabourne Care Centre is the best home that I have ever visited or worked in over those years! All of the staff give so much more to the residents and the welcoming and professional way in which they all perform their duties is absolutely amazing. My aunt loved being part of the Brabourne family and both myself and my family were all included in that. Thank you Brabourne Care Centre for providing such a memorable time for the last years of her life.

Regards.

After several falls and a stay in hospital, I moved Mum from South Wales to Brabourne Care Centre to be near us. It was a very stressful time as Mum hated losing her independence and moving from her beloved home. She was very frail when she first moved there but within a few months, she was eating well and starting to enjoy life and particularly enjoyed sitting out in the garden and joining the activities. I cannot fault the care Mum had in the time she was there. There was always a warm welcome from the reception staff. Sadly, Mum's dementia deteriorated but the care she had in the last few months of her life was outstanding.

I've been coming up here for a year to visit the family and the staff are excellent there is one member of the care staff that is outstanding. You should be very proud to have him working for you. From my experience, he is the soul of the top floor care staff. You should be proud to have someone like him working for you. He is very professional in the job he does and the way he joins in, helps and plays with the other residence on the top floor is amazing. You should reward him and others like that for the way they are to the residence. If I had a Care Home and I had someone working for me like that, I would be extremely proud to employee people like that. Keep up the good work. You are a good example to all the other carers.

My overall experience has been excellent. I feel included in everything. The staff are wonderful and so professional. It is a positive experience. I am happy.

My mother has been resident since February 2024, and is bed-bound with dementia. Every single member of staff, from management to nurses, catering staff to cleaners to admin, treats not only my mother with the greatest care, dignity and respect, but also us as her family, whenever we come to visit her. They are always cheerful and welcoming, and absolutely nothing is too much trouble for them. The home is beautifully clean, the food is plentiful and delicious, and there is a wide range of activities available for residents. We are made to feel as though they truly care about us all as much as they would a member of their own family. I cannot praise them highly enough, and I would recommend Brabourne Care Centre to anyone looking for top-quality care for their relative.

I am so pleased how my parents have settled into Brabourne. They have been here a while now and every care need is met with respect, dignity and care. The staff are so understanding and caring and nothing is too much trouble. I would recommend this home to anyone.

The whole team have gone above and beyond whilst caring for my dad during his time at Brabourne. They helped me during my dad's deterioration and were always available for me to talk to. All of the carers had so much patience during my dad's unsettled periods. The kitchen staff recognised his change in eating habits and always made him food he would eat. Everyone is so friendly.