Brabourne Care Centre

Excellent care was given to mum throughout her stay at Brabourne Care Centre. She was made very comfortable and the family were kept up-to-date every step of the way. A lovely calm setting.

My husband, who has severe dementia, spent three and a half days respite at Barbourne Lodge. I was struck by the efficiency and cleanliness of the home. The friendliness and professionalism of the staff and the attention to detail to ensure my husband's visits went smoothly. They were very kind and caring people. It was a very safe and realiable environment.

A big thank you to all the staff involved with my dad.

The best thing about Brabourne Care Centre is the carers who work to learn what you think and try and help me.

We always get a warm welcome from reception when we arrive and everyone seems caring.

Have been very happy with the care my mother has received. All the staff are friendly and caring. When I leave mum I know she is being well looked after. The most valuable asset the home has is its staff. Thank you all.

The staff were extremely helpful and went out of their way to accommodate our needs especially arranging visits. They made me cups of tea while I waited for the Covid results. The room had a smell of urine although it was always clean.

All the staff are very friendly and undertake things in a professional manner. The place is always clean and tidy. They are looking after my mother with great respect and dignity.

Really happy with the care my mum receives, she is happy and says everyone is kind and enjoys the food. she always looks clean and fresh. All the staff are friendly and the lady on reception is very helpful and polite. The place is clean and nicely decorated.

My mother is fortunate to be in Brabourne Care Home. I always find the hard-working and dedicated staff very helpful, friendly and easy to deal with. Care homes have been placed under considerable extra pressure by the pandemic but it appears to me Brabourne has coped very well and professionally in a difficult situation. I believe my mother is happy in the home. I and my family are very grateful to the staff and management.

Bravo Brabourne and the entire team who work there.

My mother has been at Brabourne since February this year. The home is always clean and tidy and the staff are excellent. The staff always have time for my mother and I and they are very friendly. The food is excellent according to my mum.

In the times we live in at the moment with the added worry of Covid and limited time and availability to see my mother, I can't express the thanks first-class treatment she has received from all staff, so again Thank you all so much.

I have been very well looked after both night and day. The staff are excellent carers, very capable and sympathetic to the resident's needs with medical staff who are efficient and vigilant in their care of those who need their help and medication. Food is cooked in-house and is very appetising. The rooms are cleaned every day by a team of excellent carers.

I would like to have said that following some six weeks in Brabourne Care Centre my wife's rehab was a great success, but sadly I can't. My wife has Parkinson's and was struggling to walk, so she was taken here for rehab to improve her mobility. Unfortunately, she was left in bed for days on end with just occasional rehab input. If you know anything about Parkinson's you will know the patient needs to exercise at least once an hour during the day otherwise they seize up and reversing this is very difficult, so to be left in bed for most of the time over a six week period is extremely damaging. To say this is heartbreaking for me would be an understatement as she can't even stand now let alone walk, in just six weeks. I found the staff pleasant enough but there didn't seem to be enough of them and the ones I spoke to really didn't understand Parkinson's. It would have been better if they'd refused to take her because at home I could get her to move a bit. Heartbroken!!

We are extremely disappointed with the care and would never recommend anyone to go there. Let's see if this posted as a review or they just post the good ones.

I myself am extremely grateful for the last 2 weeks he was with us, that I could be with him to comfort him, thanks to all the staff involved. We cannot thank you enough, even in my Dad's death, they all showed him so much dignity and respect.

My elderly mother has been in Brabourne Care Centre since December 2019. During this time she has experienced a very high standard of professional, compassionate and understanding care form all members of the team. She is treated with dignity and respect and the carers have a sympathetic and kindly attitude to her needs, combined with a high level of professionalism. I recommend Brabourne without reserve.

From the moment my mum entered the care home we felt so comfortable with the care she received. Nothing was too much trouble. They looked after her and made myself and my sister very welcome. From the nursing staff, the carers and the cleaning staff they showed my mum such kindness. They always kept my mum clean and comfortable and her room was spacious, bright and clean. Unfortunately, my mum was very poorly and her stay in the home was only 6weeks. When she passed away they were genuinely saddened. We thank all the staff at Brabourne Care Centre for making our mums last few weeks as comfortable and pain-free as they could. We will always be grateful to you all.

I am confident that my husband is having the best care and that he is happy to be resident in Brabourne Care Centre.