Submit a Review for Harbledown Lodge Nursing Home
Old London Road, Upper Harbledown, Canterbury, CT2 9AP
View full details of Harbledown Lodge Nursing HomeLatest Reviews for Harbledown Lodge Nursing Home
18 March 2026
My mum recently moved in with full time, because of the progression of Vascular/Alzheimers Dementia and also because of limited mobility to her hip via Osteoarthritis. She was previously extremely independent/sociable and her moving in with us had not been particularly straightforward. Been looking
for some respite care over Christmas. I was really anxious/guilty about this, since it would be her first time away from our care. Delighted to say that it worked very smoothly and she had clearly enjoyed her stay. Very thorough registration/induction process, particularly in terms of her meds as well as asking her the activities and foods that she liked. All handled by Centre Manager. Care staff I met and observed were very attentive and caring. It's really lovely building with great views. One thing that I picked up on was that carers has taken time to apply cream for dry skin which they could have easily skipped on without anyone noticing. Hoping to come again.
17 February 2026
The level of care, dignity and respect given to my mum and us as extended family was outstanding in her final weeks. Staff and those leading the home could not have provided anymore; they went above and beyond.
11 February 2026
I am very happy with the care my mother receives at Harbledown Lodge, and she is very happy. She tells me that all of the staff are lovely and kind to her.
I always receive a warm welcome when I arrive to visit. The home is spotlessly clean. The staff are friendly and helpful, and nothing is too
much trouble. The food looks amazing, and Mum has a varied diet.
20 January 2026
During her two weeks at Harbledown Lodge, my mother was treated with kindness and respect, and her clear wishes were meticulously adhered to. She was comfortable and, as far as possible, pain-free during her last days. The staff were accessible and informative, and, above all, considerate.
14 January 2026
I have found the care home to be very clean and always warm. The security of the building is good, and the staff are always friendly and helpful.
The food is always very goo,d and my mum seems most of the time very happy. I would like to see my mum out of bed more and encouraged to do some
activities when they are available, also, I know there are staffing issues. It would be nice as well if there was a tea room for visitors to use, as some people travel hours to get there, and this would save the nurses time.
14 January 2026
I cannot emphasise enough how fantastic the care offered at Harbledown Lodge is. They go above and beyond the call of duty to ensure every resident is happy.
13 January 2026
I visited my friend of 25 years, who now has dementia and was staying for 2 weeks respite care. Favourably impressed by the staff who seemed very calm, kind and friendly. I was there for 2 visits of 1 hour each. My friend was in the lounge with 5 or 6 other users. At no time were they left
unattended. Staff interactions with users were always pleasant, with smiles and the use of clear language. - Kind and straightforward.
Room not seen, only lounge. Overall security good.
09 January 2026
My best friend unfortunately now has to be cared for in a care home and I have now been visiting him every week for the past few months. It is so nice to see him being well cared for and on my visits I find the staff so caring having lots of time for the residents. The home is clean and the quality
of the food looks very good with my friend saying how much he enjoys it. Whenever I visit I am welcomed warmly in a very friendly way and my friend seems to be so happy there and enjoys his interaction with the staff.
03 December 2025
Mum was only at Harbledown Lodge for a few weeks but the nursing staff were so helpful & supportive during her brief time. Thank you all for looking after her and me when she passed away.
18 November 2025
Mum spent four happy years at Harbledown Lodge. The care and support she received was from a loving, dedicated staff, and my family and I will be forever grateful for this, sadly, right up to the day she passed away.
06 November 2025
My mother in law was a resident at Harbledown Lodge for four years. During her stay there, she was treated with the utmost kindness and dignity. As we live outside of the area, our visits were perhaps 3 or 4 times a year, and we were always welcomed and respected.
During her final days of life,
she was made comfortable and assured regularly. The family were supported and felt respected at all times. She always felt loved and safe. We are most grateful to everyone who was involved in her care.
09 October 2025
Always a friendly greeting from staff.
Staff always helpful.
My wife has settled in very quickly and is happy at Harbledown Lodge.
16 September 2025
Very happy with my dad's care. All of the staff and management are very kind and approchable. My dad seems so much happier since he has been here. Myself and my family want to say a big thank you for taking care of my dad.
25 July 2025
I have been very impressed with the home, especially the staff and the facilities in the room. The staff have been very attentive & professional. Not only did they look after the people, but they also ensured visitors were looked after. Very happy with the home and its staff!
14 July 2025
A particular member of staff and his team are an absolute pleasure to deal with , staff are so friendly nothing is too much trouble for them . The care they have shown to my mum during her time here is without doubt truly amazing . They have made my time here visiting my mum so comforting the staff
always come to check you are ok .
Highly recommend this member of staff and his team to care for your loved ones .
Thank you
18 March 2025
Care home clean. Polite staff.
14 March 2025
Since dads been in the Home his been always clean and tidy, dad is very happy on every visit and the staff are always very helpful and friendly. Would recommend this home to friends and family.
14 March 2025
My dad has been very happy since coming to Harbledown Lodge Nursing Home. The staff are always friendly and look after dad very well. It is always very clean and tidy, and we are very happy that dad is there.
07 March 2025
Mum has been in an assessment bed since November 25th. Her room has always been clean + fresh -she appears well cared for. Staff are always friendly and polite to both mum and myself. The home keeps me informed of any changes in mums health and what she has done (or not done) as the dementia stops
her telling me herself so its important to me to be kept in the loop.
06 March 2025
Our experience has been one of relief, reassurance and happiness that our loved one is being so well cared for both in a physical and emotionally caring manner. Her room is ideal offering her lovely views from her windows, which is very important to her.
The warmth and genuinely caring nature of
all the staff is exemplary, she is enjoying the freshly cooked meals and on occasion when she has requested something, it has been provided with a smile and no fuss. She's engaging in the activities and consequently, other residents which is lovely to see. She is very happy here which is a blessing to us all who love her. Thank you.
Latest Reviews for Harbledown Lodge Nursing Home
18 March 2026
My mum recently moved in with full time, because of the progression of Vascular/Alzheimers Dementia and also because of limited mobility to her hip via Osteoarthritis. She was previously extremely independent/sociable and her moving in with us had not been particularly straightforward. Been looking
for some respite care over Christmas. I was really anxious/guilty about this, since it would be her first time away from our care. Delighted to say that it worked very smoothly and she had clearly enjoyed her stay. Very thorough registration/induction process, particularly in terms of her meds as well as asking her the activities and foods that she liked. All handled by Centre Manager. Care staff I met and observed were very attentive and caring. It's really lovely building with great views. One thing that I picked up on was that carers has taken time to apply cream for dry skin which they could have easily skipped on without anyone noticing. Hoping to come again.
17 February 2026
The level of care, dignity and respect given to my mum and us as extended family was outstanding in her final weeks. Staff and those leading the home could not have provided anymore; they went above and beyond.
11 February 2026
I am very happy with the care my mother receives at Harbledown Lodge, and she is very happy. She tells me that all of the staff are lovely and kind to her.
I always receive a warm welcome when I arrive to visit. The home is spotlessly clean. The staff are friendly and helpful, and nothing is too
much trouble. The food looks amazing, and Mum has a varied diet.
20 January 2026
During her two weeks at Harbledown Lodge, my mother was treated with kindness and respect, and her clear wishes were meticulously adhered to. She was comfortable and, as far as possible, pain-free during her last days. The staff were accessible and informative, and, above all, considerate.
14 January 2026
I have found the care home to be very clean and always warm. The security of the building is good, and the staff are always friendly and helpful.
The food is always very goo,d and my mum seems most of the time very happy. I would like to see my mum out of bed more and encouraged to do some
activities when they are available, also, I know there are staffing issues. It would be nice as well if there was a tea room for visitors to use, as some people travel hours to get there, and this would save the nurses time.
14 January 2026
I cannot emphasise enough how fantastic the care offered at Harbledown Lodge is. They go above and beyond the call of duty to ensure every resident is happy.
13 January 2026
I visited my friend of 25 years, who now has dementia and was staying for 2 weeks respite care. Favourably impressed by the staff who seemed very calm, kind and friendly. I was there for 2 visits of 1 hour each. My friend was in the lounge with 5 or 6 other users. At no time were they left
unattended. Staff interactions with users were always pleasant, with smiles and the use of clear language. - Kind and straightforward.
Room not seen, only lounge. Overall security good.
09 January 2026
My best friend unfortunately now has to be cared for in a care home and I have now been visiting him every week for the past few months. It is so nice to see him being well cared for and on my visits I find the staff so caring having lots of time for the residents. The home is clean and the quality
of the food looks very good with my friend saying how much he enjoys it. Whenever I visit I am welcomed warmly in a very friendly way and my friend seems to be so happy there and enjoys his interaction with the staff.
03 December 2025
Mum was only at Harbledown Lodge for a few weeks but the nursing staff were so helpful & supportive during her brief time. Thank you all for looking after her and me when she passed away.
18 November 2025
Mum spent four happy years at Harbledown Lodge. The care and support she received was from a loving, dedicated staff, and my family and I will be forever grateful for this, sadly, right up to the day she passed away.
06 November 2025
My mother in law was a resident at Harbledown Lodge for four years. During her stay there, she was treated with the utmost kindness and dignity. As we live outside of the area, our visits were perhaps 3 or 4 times a year, and we were always welcomed and respected.
During her final days of life,
she was made comfortable and assured regularly. The family were supported and felt respected at all times. She always felt loved and safe. We are most grateful to everyone who was involved in her care.
09 October 2025
Always a friendly greeting from staff.
Staff always helpful.
My wife has settled in very quickly and is happy at Harbledown Lodge.
16 September 2025
Very happy with my dad's care. All of the staff and management are very kind and approchable. My dad seems so much happier since he has been here. Myself and my family want to say a big thank you for taking care of my dad.
25 July 2025
I have been very impressed with the home, especially the staff and the facilities in the room. The staff have been very attentive & professional. Not only did they look after the people, but they also ensured visitors were looked after. Very happy with the home and its staff!
14 July 2025
A particular member of staff and his team are an absolute pleasure to deal with , staff are so friendly nothing is too much trouble for them . The care they have shown to my mum during her time here is without doubt truly amazing . They have made my time here visiting my mum so comforting the staff
always come to check you are ok .
Highly recommend this member of staff and his team to care for your loved ones .
Thank you
18 March 2025
Care home clean. Polite staff.
14 March 2025
Since dads been in the Home his been always clean and tidy, dad is very happy on every visit and the staff are always very helpful and friendly. Would recommend this home to friends and family.
14 March 2025
My dad has been very happy since coming to Harbledown Lodge Nursing Home. The staff are always friendly and look after dad very well. It is always very clean and tidy, and we are very happy that dad is there.
07 March 2025
Mum has been in an assessment bed since November 25th. Her room has always been clean + fresh -she appears well cared for. Staff are always friendly and polite to both mum and myself. The home keeps me informed of any changes in mums health and what she has done (or not done) as the dementia stops
her telling me herself so its important to me to be kept in the loop.
06 March 2025
Our experience has been one of relief, reassurance and happiness that our loved one is being so well cared for both in a physical and emotionally caring manner. Her room is ideal offering her lovely views from her windows, which is very important to her.
The warmth and genuinely caring nature of
all the staff is exemplary, she is enjoying the freshly cooked meals and on occasion when she has requested something, it has been provided with a smile and no fuss. She's engaging in the activities and consequently, other residents which is lovely to see. She is very happy here which is a blessing to us all who love her. Thank you.