Old London Road, Upper Harbledown, Canterbury, CT2 9AP
View full details of Harbledown Lodge Nursing HomeDuring her two weeks at Harbledown Lodge, my mother was treated with kindness and respect, and her clear wishes were meticulously adhered to. She was comfortable and, as far as possible, pain-free during her last days. The staff were accessible and informative, and, above all, considerate.
I have found the care home to be very clean and always warm. The security of the building is good, and the staff are always friendly and helpful. The food is always very goo,d and my mum seems most of the time very happy. I would like to see my mum out of bed more and encouraged to do some activities when they are available, also, I know there are staffing issues. It would be nice as well if there was a tea room for visitors to use, as some people travel hours to get there, and this would save the nurses time.
I cannot emphasise enough how fantastic the care offered at Harbledown Lodge is. They go above and beyond the call of duty to ensure every resident is happy.
I visited my friend of 25 years, who now has dementia and was staying for 2 weeks respite care. Favourably impressed by the staff who seemed very calm, kind and friendly. I was there for 2 visits of 1 hour each. My friend was in the lounge with 5 or 6 other users. At no time were they left unattended. Staff interactions with users were always pleasant, with smiles and the use of clear language. - Kind and straightforward. Room not seen, only lounge. Overall security good.
My best friend unfortunately now has to be cared for in a care home and I have now been visiting him every week for the past few months. It is so nice to see him being well cared for and on my visits I find the staff so caring having lots of time for the residents. The home is clean and the quality of the food looks very good with my friend saying how much he enjoys it. Whenever I visit I am welcomed warmly in a very friendly way and my friend seems to be so happy there and enjoys his interaction with the staff.
Mum was only at Harbledown Lodge for a few weeks but the nursing staff were so helpful & supportive during her brief time. Thank you all for looking after her and me when she passed away.
Mum spent four happy years at Harbledown Lodge. The care and support she received was from a loving, dedicated staff, and my family and I will be forever grateful for this, sadly, right up to the day she passed away.
My mother in law was a resident at Harbledown Lodge for four years. During her stay there, she was treated with the utmost kindness and dignity. As we live outside of the area, our visits were perhaps 3 or 4 times a year, and we were always welcomed and respected. During her final days of life, she was made comfortable and assured regularly. The family were supported and felt respected at all times. She always felt loved and safe. We are most grateful to everyone who was involved in her care.
I am very happy with all aspects of Harbledown Lodge. The staff are very accommodating and couldn't do more to please. The care of my mother is excellent. We are very pleased how she has settled and the level of care.
Always a friendly greeting from staff. Staff always helpful. My wife has settled in very quickly and is happy at Harbledown Lodge.
Very happy with my dad's care. All of the staff and management are very kind and approchable. My dad seems so much happier since he has been here. Myself and my family want to say a big thank you for taking care of my dad.
I have been very impressed with the home, especially the staff and the facilities in the room. The staff have been very attentive & professional. Not only did they look after the people, but they also ensured visitors were looked after. Very happy with the home and its staff!
A particular member of staff and his team are an absolute pleasure to deal with , staff are so friendly nothing is too much trouble for them . The care they have shown to my mum during her time here is without doubt truly amazing . They have made my time here visiting my mum so comforting the staff always come to check you are ok . Highly recommend this member of staff and his team to care for your loved ones . Thank you
Care home clean. Polite staff.
Since dads been in the Home his been always clean and tidy, dad is very happy on every visit and the staff are always very helpful and friendly. Would recommend this home to friends and family.
My dad has been very happy since coming to Harbledown Lodge Nursing Home. The staff are always friendly and look after dad very well. It is always very clean and tidy, and we are very happy that dad is there.
Mum has been in an assessment bed since November 25th. Her room has always been clean + fresh -she appears well cared for. Staff are always friendly and polite to both mum and myself. The home keeps me informed of any changes in mums health and what she has done (or not done) as the dementia stops her telling me herself so its important to me to be kept in the loop.
Our experience has been one of relief, reassurance and happiness that our loved one is being so well cared for both in a physical and emotionally caring manner. Her room is ideal offering her lovely views from her windows, which is very important to her. The warmth and genuinely caring nature of all the staff is exemplary, she is enjoying the freshly cooked meals and on occasion when she has requested something, it has been provided with a smile and no fuss. She's engaging in the activities and consequently, other residents which is lovely to see. She is very happy here which is a blessing to us all who love her. Thank you.
Fantastic communication and clean. Helpful staff and well run.
Mum is happy and settled. Needs are met.
During her two weeks at Harbledown Lodge, my mother was treated with kindness and respect, and her clear wishes were meticulously adhered to. She was comfortable and, as far as possible, pain-free during her last days. The staff were accessible and informative, and, above all, considerate.
I have found the care home to be very clean and always warm. The security of the building is good, and the staff are always friendly and helpful. The food is always very goo,d and my mum seems most of the time very happy. I would like to see my mum out of bed more and encouraged to do some activities when they are available, also, I know there are staffing issues. It would be nice as well if there was a tea room for visitors to use, as some people travel hours to get there, and this would save the nurses time.
I cannot emphasise enough how fantastic the care offered at Harbledown Lodge is. They go above and beyond the call of duty to ensure every resident is happy.
I visited my friend of 25 years, who now has dementia and was staying for 2 weeks respite care. Favourably impressed by the staff who seemed very calm, kind and friendly. I was there for 2 visits of 1 hour each. My friend was in the lounge with 5 or 6 other users. At no time were they left unattended. Staff interactions with users were always pleasant, with smiles and the use of clear language. - Kind and straightforward. Room not seen, only lounge. Overall security good.
My best friend unfortunately now has to be cared for in a care home and I have now been visiting him every week for the past few months. It is so nice to see him being well cared for and on my visits I find the staff so caring having lots of time for the residents. The home is clean and the quality of the food looks very good with my friend saying how much he enjoys it. Whenever I visit I am welcomed warmly in a very friendly way and my friend seems to be so happy there and enjoys his interaction with the staff.
Mum was only at Harbledown Lodge for a few weeks but the nursing staff were so helpful & supportive during her brief time. Thank you all for looking after her and me when she passed away.
Mum spent four happy years at Harbledown Lodge. The care and support she received was from a loving, dedicated staff, and my family and I will be forever grateful for this, sadly, right up to the day she passed away.
My mother in law was a resident at Harbledown Lodge for four years. During her stay there, she was treated with the utmost kindness and dignity. As we live outside of the area, our visits were perhaps 3 or 4 times a year, and we were always welcomed and respected. During her final days of life, she was made comfortable and assured regularly. The family were supported and felt respected at all times. She always felt loved and safe. We are most grateful to everyone who was involved in her care.
I am very happy with all aspects of Harbledown Lodge. The staff are very accommodating and couldn't do more to please. The care of my mother is excellent. We are very pleased how she has settled and the level of care.
Always a friendly greeting from staff. Staff always helpful. My wife has settled in very quickly and is happy at Harbledown Lodge.
Very happy with my dad's care. All of the staff and management are very kind and approchable. My dad seems so much happier since he has been here. Myself and my family want to say a big thank you for taking care of my dad.
I have been very impressed with the home, especially the staff and the facilities in the room. The staff have been very attentive & professional. Not only did they look after the people, but they also ensured visitors were looked after. Very happy with the home and its staff!
A particular member of staff and his team are an absolute pleasure to deal with , staff are so friendly nothing is too much trouble for them . The care they have shown to my mum during her time here is without doubt truly amazing . They have made my time here visiting my mum so comforting the staff always come to check you are ok . Highly recommend this member of staff and his team to care for your loved ones . Thank you
Care home clean. Polite staff.
Since dads been in the Home his been always clean and tidy, dad is very happy on every visit and the staff are always very helpful and friendly. Would recommend this home to friends and family.
My dad has been very happy since coming to Harbledown Lodge Nursing Home. The staff are always friendly and look after dad very well. It is always very clean and tidy, and we are very happy that dad is there.
Mum has been in an assessment bed since November 25th. Her room has always been clean + fresh -she appears well cared for. Staff are always friendly and polite to both mum and myself. The home keeps me informed of any changes in mums health and what she has done (or not done) as the dementia stops her telling me herself so its important to me to be kept in the loop.
Our experience has been one of relief, reassurance and happiness that our loved one is being so well cared for both in a physical and emotionally caring manner. Her room is ideal offering her lovely views from her windows, which is very important to her. The warmth and genuinely caring nature of all the staff is exemplary, she is enjoying the freshly cooked meals and on occasion when she has requested something, it has been provided with a smile and no fuss. She's engaging in the activities and consequently, other residents which is lovely to see. She is very happy here which is a blessing to us all who love her. Thank you.
Fantastic communication and clean. Helpful staff and well run.
Mum is happy and settled. Needs are met.