Harbledown Lodge Nursing Home

Old London Road, Upper Harbledown, Canterbury CT2 9AP
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9.5 82 Reviews
  • Harbledown Lodge Nursing Home, Canterbury
Set in extensive grounds of 50 acres which include attractive gardens and mature woodland the building is an elegant Georgian House believed to be circa 1825.

Harbledown Lodge with a team of experienced Registered Nurses offering 24hr cover can deliver care to meet the needs of those service users diagnosed as requiring a Nursing or Dementia environment.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1750
  • Self-Funded Residential Dementia Care: £1600 – £1750
  • Self-Funded Nursing Care: £1600 – £1750
  • Self-Funded Nursing Dementia Care: £1600 – £1750
  • RESPITE Self-Funded Residential Care: £1600 – £1750
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1750
  • RESPITE Self-Funded Nursing Care: £1600 – £1750
  • RESPITE Self-Funded Nursing Dementia Care: £1600 – £1750

These prices are only a guideline, please contact Harbledown Lodge Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Aji Jose (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (6)
  • Single Rooms with ensuite Wet Room (34)

Harbledown Lodge Nursing Home Reviews (82)

Total of 82, showing 1-20
9.5

Harbledown Lodge Nursing Home has a Review Score of 9.5 (9.549) out of 10, based on 43 reviews in the last 2 years. Over all time Harbledown Lodge Nursing Home has 82 reviews.

Overall Experience

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Date Published

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Review from Steve S (Partner of Resident) published on 25 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very impressed with the home, especially the staff and the facilities in the room. The staff have been very attentive & professional. Not only did they look after the people, but they also ensured visitors were looked after. Very happy with the home and its staff!

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Review from Gary M (Son of Resident) published on 14 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A particular member of staff and his team are an absolute pleasure to deal with , staff are so friendly nothing is too much trouble for them . The care they have shown to my mum during her time here is without doubt truly amazing . They have made my time here visiting my mum so comforting the staff
always come to check you are ok .
Highly recommend this member of staff and his team to care for your loved ones .
Thank you

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Review from J J (Sister-in-law of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Care home clean. Polite staff.

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Review from S L (Daughter of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since dads been in the Home his been always clean and tidy, dad is very happy on every visit and the staff are always very helpful and friendly. Would recommend this home to friends and family.

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Review from T S (Daughter of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been very happy since coming to Harbledown Lodge Nursing Home. The staff are always friendly and look after dad very well. It is always very clean and tidy, and we are very happy that dad is there.

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Review from D W (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in an assessment bed since November 25th. Her room has always been clean + fresh -she appears well cared for. Staff are always friendly and polite to both mum and myself. The home keeps me informed of any changes in mums health and what she has done (or not done) as the dementia stops her
telling me herself so its important to me to be kept in the loop.

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Review from A K (Daughter of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience has been one of relief, reassurance and happiness that our loved one is being so well cared for both in a physical and emotionally caring manner. Her room is ideal offering her lovely views from her windows, which is very important to her.
The warmth and genuinely caring nature of all
the staff is exemplary, she is enjoying the freshly cooked meals and on occasion when she has requested something, it has been provided with a smile and no fuss. She's engaging in the activities and consequently, other residents which is lovely to see. She is very happy here which is a blessing to us all who love her. Thank you.

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Review from J K (Son of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic communication and clean. Helpful staff and well run.

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Review from S J (Daughter of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is happy and settled. Needs are met.

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Review from D F (Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy in this home. The staff are really helpful and treat us with respect and dignity. My family are always welcome also our family dog, which I love.

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Review from J B (Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I know the staff but I don't know their names. The staff look after me very well.

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Review from B K (Daughter-in-law of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They take good care of their patients and make sure they are fed. They also send their patients to hospital if necessary. Anytime something is going on with patients, they take the time out to phone up their loved ones.

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Review from C M (Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A good experience in a well run home. Very friendly staff, all of the staff are very competent. I would recommend his home. One feels safe and secure here. There is a kindly atmosphere.

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Review from A S (Daughter of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very helpful and caring. Mum is very happy and settled here.

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Review from C K (Wife of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had been in Harbledown Lodge Nursing Home for 8 years. He suffered from dementia. The care he received during that time was exemplary. Sadly, he passed away in June 2024. Although he was non verbal and unable to move unaided, the staff were wonderful, always making sure he was comfortable,
chatting to him and involving him in activities as much as possible. I was always made very welcome when I visited, Harbledown Lodge became my second home and family while my husband was looked after, and I am very grateful for the care he received.

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Review from C D (Sister of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very comfortable and caring home. Her own room is very comfortable and clean. The staff are caring and patient. All aspects of care brilliant and everything explained very well.

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Review from Tracy M (Niece of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie was a resident here for end of life care and I can not thank the staff enough for their care and kindness she received up until the end and for the compassion shown to relatives after her passing from all members of staff they had contact with. Thank you again for truly caring.

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Review from J P (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely pleased with the wonderful compassionate way you all cared for my dad. All members of staff were kind, friendly and truly cared for him and his needs. We thank you for making dad's final days so restful and peaceful.

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Review from G L (Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent Care.

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Review from F Y (Daughter of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad seems well in himself, not in pain at the moment but quite confused, not remembering close family.

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Current Review Score: 9.5 (9.549)

Overview of Review Score

The Review Score of 9.5 (9.549) out of 10 for Harbledown Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.549 for Harbledown Lodge Nursing Home is calculated as follows: ( (305 Excellents x 5) + (161 Goods x 4) + (30 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 497 Ratings = 4.549

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Harbledown Lodge Nursing Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (7)

Meet the Team (3)

Sreeja

Sreeja Saimon

Job Title: Registered Manager

Joined: 2008

I am a registered nurse and manager, having joined this company in March 2008. My career started as a senior care assistant, and from there, I built up my career. I have completed my management course and also done the exams to achieve my NMC pin as a registered nurse in the UK. My personal experience in caring helped me to care for others, understand their needs and provide support, and make personal connections with families, which makes a positive impact to improve the care. My managerial experience helped me to take on challenges and get opportunities to learn and grow.

Lethi

Lethi Damodaran Nair

Job Title: Deputy Manager

Joined: 2008

I qualified and enrolled as a registered nurse in 1991 in India. Later, on, I moved to the UK 2005 and started my career as a senior carer in a learning disability care home. Then, I moved to Harbledown Lodge as a senior carer. I enrolled as a registered nurse in the UK in 2011 and started as a deputy manager at Haydon Mayer care home. I was runner-up for the Kent Nurse Award in 2017, mainly for making a change in people's lives by enabling them to recover and regain their strength for those who were admitted to assessment beds. In between, I nurtured my clinical experience in stroke care and trained on critically ill patients while working at the stroke units at Kent and Canterbury hospitals.

Shiju

Shiju Joseph

Job Title: Head chef

Joined: 2018

I am qualified as Head Chef at the Harbledown Nursing Home, where I have proudly worked since 2018. This job marks the first in my experience in the care sector, where previously I worked at a hotel as a chef for 20 years. I take great pride in making nutritious meals tailored to each dietary needs of the elderly residents, ensuring that they all enjoy their food. My passion for cooking is matched by my commitment to delivering high standards of care through food.

Frequently Asked Questions about Harbledown Lodge Nursing Home

What types of Care is Harbledown Lodge Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Harbledown Lodge Nursing Home have?

There are 44 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Harbledown Lodge Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Harbledown Lodge Nursing Home to the centre of Canterbury?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Harbledown Lodge Nursing Home to verify any information. View our terms and conditions. Harbledown Lodge Nursing Home has an Enhanced Service - more info.