Harbledown Lodge Nursing Home

Old London Road, Upper Harbledown, Canterbury CT2 9AP
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9.6 93 Reviews
  • Harbledown Lodge Nursing Home, Canterbury
Set in extensive grounds of 50 acres which include attractive gardens and mature woodland the building is an elegant Georgian House believed to be circa 1825.

Harbledown Lodge with a team of experienced Registered Nurses offering 24hr cover can deliver care to meet the needs of those service users diagnosed as requiring a Nursing or Dementia environment.
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Care Provided by Harbledown Lodge Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1750
  • Self-Funded Residential Dementia Care: £1600 – £1750
  • Self-Funded Nursing Care: £1600 – £1750
  • Self-Funded Nursing Dementia Care: £1600 – £1750
  • RESPITE Self-Funded Residential Care: £1600 – £1750
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1750
  • RESPITE Self-Funded Nursing Care: £1600 – £1750
  • RESPITE Self-Funded Nursing Dementia Care: £1600 – £1750

Fees are dependent on the Room and the person-centred care

These prices are only a guideline, please contact Harbledown Lodge Nursing Home to find out the exact price for your requirements.

Contact Harbledown Lodge Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Harbledown Lodge Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Aji Jose (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (6)
  • Single Rooms with Ensuite Wet Room (34)

Harbledown Lodge Nursing Home Reviews (93)

9.6

Harbledown Lodge Nursing Home has a Review Score of 9.6 (9.578) out of 10, based on 50 reviews in the last 2 years.
Over all time Harbledown Lodge Nursing Home has 93 reviews.

Overall Experience
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Date Published
  • 93
  • 12
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  • 50
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Reviewer Connection to Harbledown Lodge Nursing Home
  • 32
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  • 10
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  • 5
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  • 3
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  • 1
  • 1
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Total of 93, showing 61-80
Review from Rachel M (Daughter of Resident) published on 23 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for over a year at Harbledown Lodge.
She is very happy there. She is treated with dignity and respect.
Nothing is too much trouble for the staff, they are friendly and always willing to help.
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Review from A P (Resident) published on 17 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like everything in this care home.
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Review from R H (Resident) published on 17 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good home and good care.
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Review from R K (Husband of Resident) published on 17 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very caring and pleasant. The patient care is very good indeed. It is a difficult time for my wife, but she is comfortable in the care here.
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Review from A T (Wife of Resident) published on 2 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The treatment of my husband has been excellent. It had been predicted that he was very close to the end of his life but since being cared for here, he has had a new lease of life. He is fed and watered well and kept very clean and comfortable.
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Review from K S (Friend of Resident) published on 2 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are really welcoming and friendly. The home has a lovely atmosphere. The food is very good, well presented and pureed to suit his needs. Always offered tea and biscuits. The nursing home is always clean and my friend always looks clean and well looked after. My friend is very happy here.
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Review from J F (Wife of Resident) published on 30 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had a lot of help and care from the whole team and management.
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Review from Heather S (Niece of Resident) published on 28 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm well impressed with the contact from the home on my Aunts health and well-being, well informed on what's going on each month with the news letter. Well done to all the staff and Thank you.
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Review from Janette G (Daughter of Resident) published on 28 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident for 3 years. In the beginning, it was difficult but a change of management and the care she received was second to none. The staff were all very caring and treated her like they would their own mum. She had her nails done every fortnight and loved this, she called the lady her
friend, that is how kind she was to mum. There was a member of staff who called mum, mum and she was so very kind and mum loved her the same. Towards the end, it was hard for mum but the staff showed such kindness and compassion to mum and to us her family. She was treated with dignity love and kindness. I miss visiting the home as they all became our family and more importantly mum's. They all, including the maintenance, kitchen, office, well just everyone who works there, deserve medals. Thank you for the care and love you gave mum.
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Review from Agnes C (Wife of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband had to be admitted to a care home as an emergency as I, his wife, suddenly had a medical emergency myself. Everyone in Harbledown Lodge was extremely helpful in my difficult situation. And my husband was happy there! The staff were friendly, kind and professional. The nurse was attentive
to my husband's diabetic problem and sorted out his medication efficiently. The care home smelled clean and seemed well run. A very good experience for both of us.
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Review from Susan N (Daughter of Resident) published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We, her family, have no concerns about Mum's care. We are very happy with the staff and carers.
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Review from John C (Son of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is in Harbledown Lodge she receives very good palliative care. The staff are always cheerful, friendly, it is a very nice environment.
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Review from Clare H (Daughter of Resident) published on 12 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Harbledown Lodge staff and management have gone above and beyond to ensure my mum is in a safe and caring environment and that she receives the care she needs. I live abroad and knowing mum is in the best place for her has made it easier for me, as well as knowing she is safe and cared for going forward.
We have been here 2 days and so far I can't fault them.
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Review from Pamela R (Resident) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Quite good and friendly.
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Review from P S (Resident) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like this home very much.
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Review from Kim A (Daughter of Resident) published on 4 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father, aged 87, was transferred to Harbledown Lodge after 4 weeks in hospital following a catastrophic stroke which, among other things, had rendered him blind. I can honestly say that the care my father received from all the staff at Harbledown Lodge was fantastic. They were all so very sweet and
caring to him and to my visiting mother and me. I constantly bombarded staff with questions and requests, they were all so kind and patient. My father was always clean, tidy and comfortable and seemed much more at peace than when he had been in hospital. Sadly he died 15 days later and the staff showed such concern and empathy. Faultless.
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Review from Judy S (Wife of Resident) published on 30 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good and caring staff. Always cheerful. Nothing was too much trouble. They listened to problems. They were quick to come when help was needed. They were all endlessly patient with not very easy people.
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Review from C H (Wife of Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the home very friendly and helpful.
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Review from Louise B (Daughter of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Couldn't be more happier as a family with the care provided to my Dad. We moved Dad to Harbledown after poor care from another service. Care provided here far surpasses any care Dad has had in previous years. Thank you.
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Review from George J (Son of Resident) published on 16 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very happy with this nursing home, and they look after my mother well and with dignity and respect. The staff are courteous and always try and go the extra mile to fulfil my mother's wishes.
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Current Review Score: 9.6 (9.578)

Overview of Review Score

The Review Score of 9.6 (9.578) out of 10 for Harbledown Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 50 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.578 for Harbledown Lodge Nursing Home is calculated as follows: ( (366 Excellents x 5) + (175 Goods x 4) + (32 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 574 Ratings = 4.578
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Harbledown Lodge Nursing Home is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 49 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (3)

Sreeja

Sreeja Saimon

Job Title: Registered Manager Joined: 2008

I am a registered nurse and manager, having joined this company in March 2008. My career started as a senior care assistant, and from there, I built up my career. I have completed my management course and also done the exams to achieve my NMC pin as a registered nurse in the UK. My personal experience in caring helped me to care for others, understand their needs and provide support, and make personal connections with families, which makes a positive impact to improve the care. My managerial experience helped me to take on challenges and get opportunities to learn and grow.

Lethi

Lethi Damodaran Nair

Job Title: Deputy Manager Joined: 2008

I qualified and enrolled as a registered nurse in 1991 in India. Later, on, I moved to the UK 2005 and started my career as a senior carer in a learning disability care home. Then, I moved to Harbledown Lodge as a senior carer. I enrolled as a registered nurse in the UK in 2011 and started as a deputy manager at Haydon Mayer care home. I was runner-up for the Kent Nurse Award in 2017, mainly for making a change in people's lives by enabling them to recover and regain their strength for those who were admitted to assessment beds. In between, I nurtured my clinical experience in stroke care and trained on critically ill patients while working at the stroke units at Kent and Canterbury hospitals.

Shiju

Shiju Joseph

Job Title: Head chef Joined: 2018

I am qualified as Head Chef at the Harbledown Nursing Home, where I have proudly worked since 2018. This job marks the first in my experience in the care sector, where previously I worked at a hotel as a chef for 20 years. I take great pride in making nutritious meals tailored to each dietary needs of the elderly residents, ensuring that they all enjoy their food. My passion for cooking is matched by my commitment to delivering high standards of care through food.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Harbledown Lodge Nursing Home to verify any information. View our terms and conditions. Harbledown Lodge Nursing Home has an Enhanced Service - more info.