
The staff were friendly, kind and professional.Agnes C(Wife of Resident/Service User)

The staff are always cheerful, friendly, it is a very nice environment.John C(Son of Resident/Service User)

Very good and caring staff. Always cheerful. Nothing was too much trouble.Judy S(Wife of Resident/Service User)

The staff were friendly, kind and professional.Agnes C(Wife of Resident/Service User)

The staff are always cheerful, friendly, it is a very nice environment.John C(Son of Resident/Service User)

Very good and caring staff. Always cheerful. Nothing was too much trouble.Judy S(Wife of Resident/Service User)

Set in extensive grounds of 50 acres which include attractive gardens and mature woodland the building is an elegant Georgian House believed to be circa 1825.
Harbledown Lodge with a team of experienced Registered Nurses offering 24hr cover can deliver care to meet the needs of those service users diagnosed as requiring a Nursing or Dementia environment.
Care Provided by Harbledown Lodge Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person-centred care
The price(s) shown are provided by the care home. Contact Harbledown Lodge Nursing Home for full pricing details and T&Cs.
Contact Harbledown Lodge Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nicholas James Care Homes Ltd
- Private Owned
Person in charge
- Seerja Saimon (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (44)
- Couples/Companion Rooms (6)
- Single Rooms with ensuite Wet Room (34)
Harbledown Lodge Nursing Home Reviews (96)
Harbledown Lodge Nursing Home has a Review Score of 9.6 (9.591) out of 10, based on 40 reviews in the last 2 years.
Over all time Harbledown Lodge Nursing Home has 96 reviews.
The staff have been exceptional in their care for my mother. I can be safe in the knowledge that she is receiving the best care, is safe but is also happy. It is very pleasing to see the interactions between my mother and her carers, where you can see genuine warmth between them.
Dad only went into Harbledown Lodge 3 days ago so could not really give excellent for facilities, food and drink and activities as not been there long enough to witness these things but the nursing home is on beautiful grounds and the staff are all very friendly, helpful and kind. They all seem very loving towards their patients and Dad is treated with dignity.
We couldn't find a better place for my mother-in-law to live. The staff are so caring and the care they provide is first class.
I am so happy she is here. I even receive text messages updating me.
My overall experience was extremely positive. I have not seen my nan that happy in a long while. She has seemed to get her personality back since her first fall. She expressed how lovely the staff were and how nice the food was! She seemed extremely content which was very reassuring.
Catering could be a little better. Dad is bored. Care is generally good though Dad does say from time to time they are rough when handling him.
Overall the care was good with all needs met health and hygiene. It was difficult to converse either patient/carer wise but it was acceptable considering the complex situation. Slow deterioration over time due to lack of stimulation and long stints in the lounge in his chair. Care of personal clothing very untidy and disorganised. Other people's clothing in the wardrobe and drawers!
My mother receives excellent care and is very well supported. The staff are so kind and loving. She is very happy at Harbledown Lodge.
Every time a problem has arisen concerning my mother's health the problem has always been solved. This is all due to the diligence and commitment of the staff.
With all my thanks and respect to all concerned.
I visit my sister as much as I can as I live in North London and it takes me about 2 hours to drive there. My sister has a main carer. I try to come once a month. I find the staff helpful and friendly.
My father-in-law was treated with the utmost kindness and dignity for the short time he was there. All staff were so welcoming and friendly and couldn't do enough for us as a family going through a very difficult time. Home was very clean and comfortable and we couldn't have asked for more. We cannot recommend highly enough and were kept informed of everything as it happened and always happy to answer any questions we had. RIP Father-in-law you had a very dignified and peaceful transition.
Only criticism is that day areas are a little dated.
I would like to thank all the staff at Harbledown Lodge for the excellent care they gave my dad during his stay with them. I found them very friendly and caring as well as professional.
My husband was given his own room and allowed his own clothes. The staff were always caring and pleasant, even in difficult circumstances. The room was cleaned daily, swept and washed and the bed changed, sometimes more than once a day. The meals were very good and I was allowed to help my husband with his meal when I was in, mainly at luntime. He was given a television and a radio. My husband wasn't able to join in any activities and social services paid the cost.
My mother is looked after very well and the staff are friendly and helpful. Overall we are happy with the care home.
The care home is always understanding of my working shifts and is flexible for visits. I have no concerns about leaving my mum here. We are kept informed of any issues. The one improvement would be getting her out and about being pushed around in a wheelchair, this may be done but I am not sure.
Difficult to assess some of the areas as no previous experience with care homes. Generally pleased with the care Dad is receiving. The staff and management are always friendly. If finances allowed the facilities could do with some refurbishment and decorating.
My wife suffered a major stroke and is now bedridden and unable to take proper food and drink as a result the food and drink and activities boxes cannot be completed. However I must say I am very impressed with the high standard of food provided for the residents I see when visiting my wife. I continue to be happy with the care and attention my rice receives from all the staff at Harbledown Lodge Nursing Home and it would be appreciated if you could pass my thanks onto them.
We are very happy with how Mum has settled into Harbledown Lodge Nursing Home. the staff have taken the time to understand what she likes to eat and drink and how to assist her in feeding, They have also ensured she gets out of bed each day and treat her with dignity when she is moved. The room is also very bright and clean with good views of the countryside. Overall, we are very grateful with how smoothly the transition has gone.
My mum was well cared for and safe at Harbledown Lodge. The staff were very friendly, and the management team worked well together. My mum was at Harbledown for five years, and during this time, I had no concerns about the care she received. During the last week of my mum's life, we were able to visit and stay as long as we wanted, and arrangements were even made for me to stay overnight. During this time, the staff continued to treat my mum with dignity and kindness. The management team were on hand to help us through this difficult time, and it was clear to see how much they cared for all their residents. We are extremely grateful to everyone who works at Harbledown Lodge for the way they cared for my mum, but also to us as a family during the final days of mum's life.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 April 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Harbledown Lodge Nursing Home.
There are no upcoming events for Harbledown Lodge Nursing Home.
Awards / Recognitions (7)
- 28 Feb 2020Recipient: Nicholas James Care Homes Ltd
- 28 Feb 2019Recipient: Nicholas James Care Homes Ltd
- 01 Feb 2018Recipient: Nicholas James Care Homes Ltd
Accreditations
There are no accreditations posted yet for Harbledown Lodge Nursing Home.
Meet the Team (3)

I am a registered nurse and manager, having joined this company in March 2008. My career started as a senior care assistant, and from there, I built up my career. I have completed my management course and also done the exams to achieve my NMC pin as a registered nurse in the UK. My personal experience in caring helped me to care for others, understand their needs and provide support, and make personal connections with families, which makes a positive impact to improve the care. My managerial experience helped me to take on challenges and get opportunities to learn and grow.

I qualified and enrolled as a registered nurse in 1991 in India. Later, on, I moved to the UK 2005 and started my career as a senior carer in a learning disability care home. Then, I moved to Harbledown Lodge as a senior carer. I enrolled as a registered nurse in the UK in 2011 and started as a deputy manager at Haydon Mayer care home. I was runner-up for the Kent Nurse Award in 2017, mainly for making a change in people's lives by enabling them to recover and regain their strength for those who were admitted to assessment beds. In between, I nurtured my clinical experience in stroke care and trained on critically ill patients while working at the stroke units at Kent and Canterbury hospitals.

I am qualified as Head Chef at the Harbledown Nursing Home, where I have proudly worked since 2018. This job marks the first in my experience in the care sector, where previously I worked at a hotel as a chef for 20 years. I take great pride in making nutritious meals tailored to each dietary needs of the elderly residents, ensuring that they all enjoy their food. My passion for cooking is matched by my commitment to delivering high standards of care through food.
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