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Harbledown Lodge Nursing Home

Old London Road, Upper Harbledown, Canterbury, Kent CT2 9AP
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The staff were friendly, kind and professional.Agnes C(Wife of Resident/Service User)
Harbledown Lodge Nursing Home, Canterbury
The staff are always cheerful, friendly, it is a very nice environment.John C(Son of Resident/Service User)
Harbledown Lodge Nursing Home, Canterbury
Very good and caring staff. Always cheerful. Nothing was too much trouble.Judy S(Wife of Resident/Service User)
Harbledown Lodge Nursing Home, Canterbury

Set in extensive grounds of 50 acres which include attractive gardens and mature woodland the building is an elegant Georgian House believed to be circa 1825.

Harbledown Lodge with a team of experienced Registered Nurses offering 24hr cover can deliver care to meet the needs of those service users diagnosed as requiring a Nursing or Dementia environment.

Care Provided by Harbledown Lodge Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,750£1,600 - £1,750
Residential Dementia Care£1,600 - £1,750£1,600 - £1,750
Nursing Care£1,600 - £1,750£1,600 - £1,750
Nursing Dementia Care£1,600 - £1,750£1,600 - £1,750

Fees are dependent on the Room and the person-centred care

Contact Harbledown Lodge Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Seerja Saimon (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (6)
  • Single Rooms with ensuite Wet Room (34)

Harbledown Lodge Nursing Home Reviews (96)

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9.6

Harbledown Lodge Nursing Home has a Review Score of 9.6 (9.591) out of 10, based on 40 reviews in the last 2 years. Over all time Harbledown Lodge Nursing Home has 96 reviews.

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Showing 96 reviews matching selected criteria
Review from J H (Son of Resident) published on 25 July 2024 Submitted via Postal Card
Overall Experience

The staff have been exceptional in their care for my mother. I can be safe in the knowledge that she is receiving the best care, is safe but is also happy. It is very pleasing to see the interactions between my mother and her carers, where you can see genuine warmth between them.

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Review from M J (Daughter of Resident) published on 25 July 2024 Submitted via Postal Card
Overall Experience

Dad only went into Harbledown Lodge 3 days ago so could not really give excellent for facilities, food and drink and activities as not been there long enough to witness these things but the nursing home is on beautiful grounds and the staff are all very friendly, helpful and kind. They all seem very loving towards their patients and Dad is treated with dignity.

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Review from Jasna K (Daughter-in-law of Resident) published on 21 June 2024 Submitted via Postal Card
Overall Experience

We couldn't find a better place for my mother-in-law to live. The staff are so caring and the care they provide is first class.

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Review from M K (Son of Resident) published on 21 June 2024 Submitted via Postal Card
Overall Experience
Each time I visit my Mother is clean and in good spirits. The staff are so caring and polite so I thought to leave a review. The room and building are always immaculate. Mum wasn't coping at home and became bed-bound after a fall, she spent 1 year in hospital and then was lucky to end up in Harbledown Lodge Canterbury.

I am so happy she is here. I even receive text messages updating me.

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Review from E H (Granddaughter of Resident) published on 15 May 2024 Submitted via Postal Card
Overall Experience

My overall experience was extremely positive. I have not seen my nan that happy in a long while. She has seemed to get her personality back since her first fall. She expressed how lovely the staff were and how nice the food was! She seemed extremely content which was very reassuring.

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Review from K S (Daughter of Resident) published on 10 May 2024 Submitted via Postal Card
Overall Experience

Catering could be a little better. Dad is bored. Care is generally good though Dad does say from time to time they are rough when handling him.

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Review from J J (Brother of Resident) published on 29 April 2024 Submitted via Postal Card
Overall Experience

Overall the care was good with all needs met health and hygiene. It was difficult to converse either patient/carer wise but it was acceptable considering the complex situation. Slow deterioration over time due to lack of stimulation and long stints in the lounge in his chair. Care of personal clothing very untidy and disorganised. Other people's clothing in the wardrobe and drawers!

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Review from S F (Daughter of Resident) published on 15 April 2024 Submitted via Postal Card
Overall Experience

My mother receives excellent care and is very well supported. The staff are so kind and loving. She is very happy at Harbledown Lodge.

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Review from Adrian H (Son of Resident) published on 15 April 2024 Submitted via Postal Card
Overall Experience
Every time I visit my mother at Harbledown I am always observing my mother's mental and physical health; which is always very good and progressive.
Every time a problem has arisen concerning my mother's health the problem has always been solved. This is all due to the diligence and commitment of the staff.

With all my thanks and respect to all concerned.

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Review from D L (Brother of Resident) published on 19 March 2024 Submitted via Postal Card
Overall Experience

I visit my sister as much as I can as I live in North London and it takes me about 2 hours to drive there. My sister has a main carer. I try to come once a month. I find the staff helpful and friendly.

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Review from Karen R (Daughter-in-law of Resident) published on 7 March 2024 Submitted via Website
Overall Experience

My father-in-law was treated with the utmost kindness and dignity for the short time he was there. All staff were so welcoming and friendly and couldn't do enough for us as a family going through a very difficult time. Home was very clean and comfortable and we couldn't have asked for more. We cannot recommend highly enough and were kept informed of everything as it happened and always happy to answer any questions we had. RIP Father-in-law you had a very dignified and peaceful transition.

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Review from Shirley G (Daughter of Resident) published on 7 March 2024 Submitted via Website
Overall Experience
Very pleasant staff, always helpful and friendly. Keeps the relatives informed, and always place the residents' feelings first. It is a bit of a pain having to remember to book a time to visit the day before, although when I have forgotten and phoned in the morning, it's never been a problem!

Only criticism is that day areas are a little dated.

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Review from S A (Son of Resident) published on 29 January 2024 Submitted via Postal Card
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I would like to thank all the staff at Harbledown Lodge for the excellent care they gave my dad during his stay with them. I found them very friendly and caring as well as professional.

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Review from Elizabeth R (Wife of Resident) published on 15 January 2024 Submitted via Postal Card
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My husband was given his own room and allowed his own clothes. The staff were always caring and pleasant, even in difficult circumstances. The room was cleaned daily, swept and washed and the bed changed, sometimes more than once a day. The meals were very good and I was allowed to help my husband with his meal when I was in, mainly at luntime. He was given a television and a radio. My husband wasn't able to join in any activities and social services paid the cost.

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Review from Stephen J (Son of Resident) published on 13 October 2023 Submitted via Postal Card
Overall Experience

My mother is looked after very well and the staff are friendly and helpful. Overall we are happy with the care home.

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Review from Mathhew N (Son of Resident) published on 9 October 2023 Submitted via Postal Card
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The care home is always understanding of my working shifts and is flexible for visits. I have no concerns about leaving my mum here. We are kept informed of any issues. The one improvement would be getting her out and about being pushed around in a wheelchair, this may be done but I am not sure.

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Review from Lee H (Son of Resident) published on 9 October 2023 Submitted via Postal Card
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Difficult to assess some of the areas as no previous experience with care homes. Generally pleased with the care Dad is receiving. The staff and management are always friendly. If finances allowed the facilities could do with some refurbishment and decorating.

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Review from L C (Husband of Resident) published on 10 July 2023 Submitted via Postal Card
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My wife suffered a major stroke and is now bedridden and unable to take proper food and drink as a result the food and drink and activities boxes cannot be completed. However I must say I am very impressed with the high standard of food provided for the residents I see when visiting my wife. I continue to be happy with the care and attention my rice receives from all the staff at Harbledown Lodge Nursing Home and it would be appreciated if you could pass my thanks onto them.

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Review from N P (Son of Resident) published on 28 March 2023 Submitted via Postal Card
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We are very happy with how Mum has settled into Harbledown Lodge Nursing Home. the staff have taken the time to understand what she likes to eat and drink and how to assist her in feeding, They have also ensured she gets out of bed each day and treat her with dignity when she is moved. The room is also very bright and clean with good views of the countryside. Overall, we are very grateful with how smoothly the transition has gone.

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Review from Nikki K (Daughter of Resident) published on 13 December 2022 Submitted via Website
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My mum was well cared for and safe at Harbledown Lodge. The staff were very friendly, and the management team worked well together. My mum was at Harbledown for five years, and during this time, I had no concerns about the care she received. During the last week of my mum's life, we were able to visit and stay as long as we wanted, and arrangements were even made for me to stay overnight. During this time, the staff continued to treat my mum with dignity and kindness. The management team were on hand to help us through this difficult time, and it was clear to see how much they cared for all their residents. We are extremely grateful to everyone who works at Harbledown Lodge for the way they cared for my mum, but also to us as a family during the final days of mum's life.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 April 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (7)

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Meet the Team (3)

Sreeja Saimon
Sreeja SaimonJob Title:Registered ManagerJoined: 2008

I am a registered nurse and manager, having joined this company in March 2008. My career started as a senior care assistant, and from there, I built up my career. I have completed my management course and also done the exams to achieve my NMC pin as a registered nurse in the UK. My personal experience in caring helped me to care for others, understand their needs and provide support, and make personal connections with families, which makes a positive impact to improve the care. My managerial experience helped me to take on challenges and get opportunities to learn and grow.

Lethi Damodaran Nair
Lethi Damodaran NairJob Title:Deputy ManagerJoined: 2008

I qualified and enrolled as a registered nurse in 1991 in India. Later, on, I moved to the UK 2005 and started my career as a senior carer in a learning disability care home. Then, I moved to Harbledown Lodge as a senior carer. I enrolled as a registered nurse in the UK in 2011 and started as a deputy manager at Haydon Mayer care home. I was runner-up for the Kent Nurse Award in 2017, mainly for making a change in people's lives by enabling them to recover and regain their strength for those who were admitted to assessment beds. In between, I nurtured my clinical experience in stroke care and trained on critically ill patients while working at the stroke units at Kent and Canterbury hospitals.

Shiju Joseph
Shiju JosephJob Title:Head chefJoined: 2018

I am qualified as Head Chef at the Harbledown Nursing Home, where I have proudly worked since 2018. This job marks the first in my experience in the care sector, where previously I worked at a hotel as a chef for 20 years. I take great pride in making nutritious meals tailored to each dietary needs of the elderly residents, ensuring that they all enjoy their food. My passion for cooking is matched by my commitment to delivering high standards of care through food.

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