Submit a Review for Chestfield House
Ridgeway, Chestfield, Whitstable, CT5 3JT
View full details of Chestfield HouseLatest Reviews for Chestfield House
10 June 2026
My mother spent the last couple of years of her life at Chestfield House. The most outstanding thing about her care was the staff. They were kind and caring, always trying to please. My family were made to feel welcome visiting and personal requests were honoured. Management addressed concerns. Her
recent passing was treated with the utmost of compassion.
03 June 2026
The care and kindness shown to Mum and to our rather large family - especially Dad - meant so much. Everyone on the team, was brilliant and a real credit to the manager. Nothing was ever too much trouble, and they helped make Mum's last few days peaceful and calm.
I felt completely at ease knowing
she was in the right place.
A sincere, heartfelt, thank you to you all.
03 June 2026
The care given by Manju and her staff towards my mother was exceptional!! Mum stayed at Chestfield House for her last two weeks, the comfort we felt in her being there was invaluable. Every single member of staff was respectful, helpful and kind. The care didn't stop at mum either, the kindness
shown to Dad and all us family was outstanding and I know we will be forever grateful. I can't overstate the lengths they went to to make sure we were ok. Thank you so much.
6 stars for management and staff!!!
02 June 2026
Having placed our dear mum in the care of Chestfield House care home, we as a family did not know where to turn or what to expect. We received amazing warmth and empathy as mum spent her final days receiving the best quality care we could have dreamed of. Not only had the staff got time for mum
and her needs but also for us as a family. We felt we too were at home with mum in her last days. Excellent staff awareness of our circumstances and hands on management. The home made everything so much easier to process, as mum deteriorated they showed great understanding and managed to support us as well as our dear mum. I am so thankful.
14 May 2026
First impressions are the home is a bit old fashioned and dated but very clean. They could do with a cash injection bcause it is a wonderful place. Manju the manager welcomed us, the hospital totally messed up the discharge but the home calmly welcomed Jim and settled him with warmth and care. Every
member of staff we met in 4 days seemed to genuinely care, they treated Jim with dignity and warmth but also cheerful and with humour which was needed. I stayed overnight when it became clear we didn't have long. The staff all night checked I was ok as well as Jim, they listened to me, brought me tea and were amazing. They all deserve a pay rise! Thank you
07 May 2026
All the family thought that our mother was treated with dignity and respect during her time at the care home. She was attended to with great care, much more so than she had been previously whilst in hospital. Thank you. The staff were very welcoming to all the visitors and answered any questions we
had about her care.
07 April 2026
Thank you to all the staff at Chestfield House for the care they give my mum during the last few weeks of her life. Mum came to you Christmas Eve, from hospital. Her last Christmas was special. The family were welcome and we were able to sit in the dining room with her. The staff treated mum with
care, compassion and respect, as they did to all the residents. As I live so far away when mum wasn't strong enough to answer my face time calls they arranged a member of staff to be there to help. They took their time to talk on the phone when I called. The room was lovely and food looked delicious. Everywhere was clean. Thank you again
03 March 2026
Mum went into Chestfield House for 2 weeks respite, As we were trying to care for her at home. This relief was noticeable very quickly. Mum loved the room & the bed. The staff & nurses were friendly & very kind to Mum. I was able to be a daughter & not a carer. The same for my Dad. Her last few days
were tough & heartbreaking but made all the more less stressful by the love & attention she received from everyone. They are a wonderful team and should all get a payrise! Thank you so much.
02 March 2026
Thank you to Manju and the team of Chestfield House, for your kindness and compassion to not only to Ian, during his last few days but to ourselves, the family.
We feel very grateful he was able to come to you, to be cared for. Your home is clean, fresh and most of all homely. Every member of
staff, were friendly and smiling every day.You made a very difficult time, a little bit easier.
02 March 2026
My husband was treated with dignity, respect and care by all the staff during his stay, as were our family.
I was treated particularly well, being fed and watered while visiting my dying husband. The food was nice with plenty of variety.
The home is spotlessly clean and I could not fault it.
There are plenty of activities too for those who wanted it.
02 March 2026
I cannot fault the care of the staff at chestfield house, expert attentiveness and compassion, food was obviously cooked fresh and looked delicious, very friendly approachable staff who cannot do enough for you! Dad had a very comfortable last few days of his life and his care was brilliant.
24 February 2026
My dear friend is a resident and is so well looked after and happy here.
The staff are always pleasant and helpful.
I care very much about my friend and as long as she is happy then so am i.
And a bobas that we are always asked if we would like a nice cup of tea
16 January 2026
The staff and manager were extremely kind and supportive to my aunt. I would have no hesitation in recommending the home.
13 January 2026
I cannot fault the staff and management at Chestfield House. From the moment we arrived, it was such a warm and welcoming environment. My aunt was treated with the utmost dignity and respect, and every aspect of her care was thoughtfully provided. The team went above and beyond to ensure her comfort
and wellbeing, and that gave us complete peace of mind. I would highly recommend Chestfield House to anyone looking for compassionate, professional care in a truly caring setting.
07 January 2026
It's down to the manager and wonderful staff team at Chestfield House that my dad was able to live his final years in a caring home environment, where all residents are treated with the utmost care and genuinely valued as individuals. My dad really appreciated their kindness and humour, and I felt
supported, knowing he was safe, happy and well looked after.
24 November 2025
Manju and her team of nurses, carers are always friendly, kind, helpful and supportive. They understand each resident is an individual and has their own personal characteristics and needs.
Communications are responded efficiently and professionally. Visitors are always welcome, and the team are
always flexible to visitors needs.
19 November 2025
Choosing a nursing home for your loved one is an incredibly daunting situation to be in. My family viewed a number of homes when deciding where best to place our Grandmother who needed palliative care. When we viewed Chestfield House we all agreed almost immediately that it was the best place to
care for Grandma. It is the staff that make this place stand out. The manager, nurses and all of the staff were so warm, kind, professional and knowledgable. Importantly, they were always available to speak to in person or on the phone. They really listened to us and responded to Grandma's complex needs, treating her with such care. When she reached the end of her life, staff were so compassionate to us as a family and to Grandma.
The nursing home itself feels like a home. There are lots activities to participate in, both as residents and family/friends. Food was always of good quality.
These are staff who genuinely care and I actually miss seeing them every day.
14 November 2025
The care provided by Chestfield House nursing home, both to my mum in her final few months and to us as a family, has been excellent. The staff are very caring and committed. This positive staff culture undoubtedly comes from the top, Manju the Manager. We saw this in practice with how she is
creates a respectful and even fun atmosphere for staff (e.g. Curry Lunch event - staff brought in food, dressed, danced for residents etc) - but always with a steely eye on patient/resident care. You can tell that she, and the whole staff, take pride in their jobs. I also discovered that several staff have been there for many years which, in his sector, is unusual and a very good sign.
The building isn't the most modern or purpose built, although rooms are light and relatively large. But the staff care is what really matters. We'd visited others locally when choosing a home, and this one stood out with its friendly and positive atmosphere. Highly recommended.
05 November 2025
I cannot fault the home or the services provided by the amazing staff. The team were so caring and kind to my mother during her stay at Chestfilef House. The team are very welcoming and the facilities, activities and food were just all brilliant.
04 November 2025
Mum was only at Chestfield House for a few months but in that time she received the care, compassion and dignity we hoped for. All the staff, from the managers down, treated our whole family with genuine kindness and respect at what was a very difficult time. We can never thank them enough and would
not hesitate to recommend Chestfield House.
Latest Reviews for Chestfield House
10 June 2026
My mother spent the last couple of years of her life at Chestfield House. The most outstanding thing about her care was the staff. They were kind and caring, always trying to please. My family were made to feel welcome visiting and personal requests were honoured. Management addressed concerns. Her
recent passing was treated with the utmost of compassion.
03 June 2026
The care and kindness shown to Mum and to our rather large family - especially Dad - meant so much. Everyone on the team, was brilliant and a real credit to the manager. Nothing was ever too much trouble, and they helped make Mum's last few days peaceful and calm.
I felt completely at ease knowing
she was in the right place.
A sincere, heartfelt, thank you to you all.
03 June 2026
The care given by Manju and her staff towards my mother was exceptional!! Mum stayed at Chestfield House for her last two weeks, the comfort we felt in her being there was invaluable. Every single member of staff was respectful, helpful and kind. The care didn't stop at mum either, the kindness
shown to Dad and all us family was outstanding and I know we will be forever grateful. I can't overstate the lengths they went to to make sure we were ok. Thank you so much.
6 stars for management and staff!!!
02 June 2026
Having placed our dear mum in the care of Chestfield House care home, we as a family did not know where to turn or what to expect. We received amazing warmth and empathy as mum spent her final days receiving the best quality care we could have dreamed of. Not only had the staff got time for mum
and her needs but also for us as a family. We felt we too were at home with mum in her last days. Excellent staff awareness of our circumstances and hands on management. The home made everything so much easier to process, as mum deteriorated they showed great understanding and managed to support us as well as our dear mum. I am so thankful.
14 May 2026
First impressions are the home is a bit old fashioned and dated but very clean. They could do with a cash injection bcause it is a wonderful place. Manju the manager welcomed us, the hospital totally messed up the discharge but the home calmly welcomed Jim and settled him with warmth and care. Every
member of staff we met in 4 days seemed to genuinely care, they treated Jim with dignity and warmth but also cheerful and with humour which was needed. I stayed overnight when it became clear we didn't have long. The staff all night checked I was ok as well as Jim, they listened to me, brought me tea and were amazing. They all deserve a pay rise! Thank you
07 May 2026
All the family thought that our mother was treated with dignity and respect during her time at the care home. She was attended to with great care, much more so than she had been previously whilst in hospital. Thank you. The staff were very welcoming to all the visitors and answered any questions we
had about her care.
07 April 2026
Thank you to all the staff at Chestfield House for the care they give my mum during the last few weeks of her life. Mum came to you Christmas Eve, from hospital. Her last Christmas was special. The family were welcome and we were able to sit in the dining room with her. The staff treated mum with
care, compassion and respect, as they did to all the residents. As I live so far away when mum wasn't strong enough to answer my face time calls they arranged a member of staff to be there to help. They took their time to talk on the phone when I called. The room was lovely and food looked delicious. Everywhere was clean. Thank you again
03 March 2026
Mum went into Chestfield House for 2 weeks respite, As we were trying to care for her at home. This relief was noticeable very quickly. Mum loved the room & the bed. The staff & nurses were friendly & very kind to Mum. I was able to be a daughter & not a carer. The same for my Dad. Her last few days
were tough & heartbreaking but made all the more less stressful by the love & attention she received from everyone. They are a wonderful team and should all get a payrise! Thank you so much.
02 March 2026
Thank you to Manju and the team of Chestfield House, for your kindness and compassion to not only to Ian, during his last few days but to ourselves, the family.
We feel very grateful he was able to come to you, to be cared for. Your home is clean, fresh and most of all homely. Every member of
staff, were friendly and smiling every day.You made a very difficult time, a little bit easier.
02 March 2026
My husband was treated with dignity, respect and care by all the staff during his stay, as were our family.
I was treated particularly well, being fed and watered while visiting my dying husband. The food was nice with plenty of variety.
The home is spotlessly clean and I could not fault it.
There are plenty of activities too for those who wanted it.
02 March 2026
I cannot fault the care of the staff at chestfield house, expert attentiveness and compassion, food was obviously cooked fresh and looked delicious, very friendly approachable staff who cannot do enough for you! Dad had a very comfortable last few days of his life and his care was brilliant.
24 February 2026
My dear friend is a resident and is so well looked after and happy here.
The staff are always pleasant and helpful.
I care very much about my friend and as long as she is happy then so am i.
And a bobas that we are always asked if we would like a nice cup of tea
16 January 2026
The staff and manager were extremely kind and supportive to my aunt. I would have no hesitation in recommending the home.
13 January 2026
I cannot fault the staff and management at Chestfield House. From the moment we arrived, it was such a warm and welcoming environment. My aunt was treated with the utmost dignity and respect, and every aspect of her care was thoughtfully provided. The team went above and beyond to ensure her comfort
and wellbeing, and that gave us complete peace of mind. I would highly recommend Chestfield House to anyone looking for compassionate, professional care in a truly caring setting.
07 January 2026
It's down to the manager and wonderful staff team at Chestfield House that my dad was able to live his final years in a caring home environment, where all residents are treated with the utmost care and genuinely valued as individuals. My dad really appreciated their kindness and humour, and I felt
supported, knowing he was safe, happy and well looked after.
24 November 2025
Manju and her team of nurses, carers are always friendly, kind, helpful and supportive. They understand each resident is an individual and has their own personal characteristics and needs.
Communications are responded efficiently and professionally. Visitors are always welcome, and the team are
always flexible to visitors needs.
19 November 2025
Choosing a nursing home for your loved one is an incredibly daunting situation to be in. My family viewed a number of homes when deciding where best to place our Grandmother who needed palliative care. When we viewed Chestfield House we all agreed almost immediately that it was the best place to
care for Grandma. It is the staff that make this place stand out. The manager, nurses and all of the staff were so warm, kind, professional and knowledgable. Importantly, they were always available to speak to in person or on the phone. They really listened to us and responded to Grandma's complex needs, treating her with such care. When she reached the end of her life, staff were so compassionate to us as a family and to Grandma.
The nursing home itself feels like a home. There are lots activities to participate in, both as residents and family/friends. Food was always of good quality.
These are staff who genuinely care and I actually miss seeing them every day.
14 November 2025
The care provided by Chestfield House nursing home, both to my mum in her final few months and to us as a family, has been excellent. The staff are very caring and committed. This positive staff culture undoubtedly comes from the top, Manju the Manager. We saw this in practice with how she is
creates a respectful and even fun atmosphere for staff (e.g. Curry Lunch event - staff brought in food, dressed, danced for residents etc) - but always with a steely eye on patient/resident care. You can tell that she, and the whole staff, take pride in their jobs. I also discovered that several staff have been there for many years which, in his sector, is unusual and a very good sign.
The building isn't the most modern or purpose built, although rooms are light and relatively large. But the staff care is what really matters. We'd visited others locally when choosing a home, and this one stood out with its friendly and positive atmosphere. Highly recommended.
05 November 2025
I cannot fault the home or the services provided by the amazing staff. The team were so caring and kind to my mother during her stay at Chestfilef House. The team are very welcoming and the facilities, activities and food were just all brilliant.
04 November 2025
Mum was only at Chestfield House for a few months but in that time she received the care, compassion and dignity we hoped for. All the staff, from the managers down, treated our whole family with genuine kindness and respect at what was a very difficult time. We can never thank them enough and would
not hesitate to recommend Chestfield House.