Submit a Review for Ami Group - The Knoll Unit and Ami Court Unit
196-198 Dover Road, Walmer, Deal, CT14 7NB
View full details of Ami Group - The Knoll Unit and Ami Court UnitLatest Reviews for Ami Group - The Knoll Unit and Ami Court Unit
15 January 2026
Based on the four visits we have made, I found a lovely, clean, inviting reception area, safety on the doors, and greeted by very nice, welcoming staff. Very nicely decorated and the room is lovely, warm and inviting. The room is very nice and warm, with lovely curtains and homely. The staff have
been lovely to our relative, and she seems happier and more care and comfort helps. Just generally, she's more content and relaxed. Very happy indeed.
13 January 2026
Ami Court is wonderful - My Nan moved there from hospital after no longer being able to live independently and the team gave her the most amazing 3 years.
They supported her individual needs, helped her make her own decisions and choices, and tailored their care as she got older and her health
declined.
Nan would always speak about the lovely things they had been doing such as, crafts, gardening, bingo, quizzes etc - and Nan clearly enjoyed participating.
The team always made us feel very welcome as a family, offering drinks, allowed us to join in with activities and made us feel part of the Ami Court family. The team are excellent and my Nan had so much love for them.
My Nan has now passed away and the care she received in her final days was amazing. She was respected, her wishes were known and supported and we knew she was happy to spend her final days there surrounded by love from her family and the Ami Court team.
I can never thank Ami Court enough for what they did for Nan.
23 December 2025
Very friendly and helpful home and staff. They have rescued us on at least two occasions with both family and close friends. Their care is always exemplary and kindness personified. All staff seem very well informed and happy in their roles, with obviously strong and effective management.
03 December 2025
I can not put into words how thankful I am for the staff at Knoll House.
The care and support that my father receives is excellent, everyone is respectful, very kind and he is treated with dignity.
After a worrying spell in hospital and return to the home under palliative care, the staff have
worked wonders. He looks so much better, is eating and feels safe.
The staff are always available, keep me informed, answer my questions and explain each step of his care to me.
11 November 2025
Warmly welcomed into Ami Court. Carers respectful and always available. Homely feel catering for individual needs. Appropriate nursing care.
03 November 2025
Ami Court have been a wonderful team of carers, managers and friends to myself and my elderly gentleman friend, that spent just over a month in their care. The services provided were excellent. Ami Court was always clean and tidy, and the food was good and hot at mealtimes. Many thanks to all at Ami
Court for the many cups of tea that was given to me.
24 October 2025
Pleasantly surprised at how well Ami Court Care Home is run. The only disappointment is that due to my husband's anxiety and agitation, they are unable to use their equipment to put him in the lounge with the other residents, he is confined to his bed as he is a danger to himself and the staff. Ami
Court have tried very hard to rectify this.
26 September 2025
The change in Mum since she transferred from the hospital to Ami Court is unbelievable. She is smiling and chatting again. She is well fed and safe. Within a few days, she is joining in activities. There is a happy, vibrant vibe at Ami Court. In just 3 days, mum has done exercises, played bingo and
started reading again. I cannot recommend Ami Court enough. Mum is herself again.
23 September 2025
The home is wonderful. All the staff are very caring. Mum's health has improved immensely, and I honestly thought that Mum would not make it through the first night. The home has made something impossible possible. I was so surprised to see her joining in with activities as this is something she
would never do. Mum has made friends with other residents and now spends her days in the lounge. I feel very welcomed when I visit, and I am able to visit when I please, as if I was visiting mum in her own home.
12 June 2025
Since my mum has lived in The Knoll, she has been cared for excellently. Management and all the staff care so much for all the residents, also keeping our family informed of any developments. Nothing is too much trouble. The home is a very happy place which I think helps my mum. Food is top quality.
My mum's bedroom is always neat, tidy and homely. Thanks everyone for looking after my mum. She's the only one I've got!
28 May 2025
I find staff very helpful. Always willing to help in anyway.
27 May 2025
My mum was transferred from hospital to AMI Court.
Although she'd always said she wanted to stay at home, after three falls it was clear she was no longer safe there and was cared for at AMI Court for six weeks until her death.
The staff were all so kind and caring,
I am sure she couldn't have
spent the last weeks of her life in a better place.
15 May 2025
A long-time family friend was transferred to the Knoll from the hospital and we were all worried about how she would settle into a care home environment, but from the moment I came to visit she could not stop talking about how wonderful everything was and that she felt that she was in a top class
hotel. She was in the lounge when we came and there was different activities taking place. My friend told me how a lady had come the other afternoon and they were all singing and moving around to different songs - this made me laugh as in the past she would have laughed at people doing this but now she is really loving it. The staff offered me a drink when we came in and made sure we were all seated comfortably, checking that everything was ok when we were ready to leave. Food was just being brought in for supper and I have to say it smelt amazing. I left feeling really happy and am looking forward to our next visit to see what she has been up to.
13 May 2025
I was greeted at the door with a smile & the lady was very polite. Offered me a dink when taking me to the lounge to visit my friend. First time visiting this home & made me relax knowing it is a nice home. Lounge had activities & friend taking part. She said I could look at room as she couldn't
believe how nice it is here. Like a hotel. Dinner came so I only stayed for another 5 mins, looked lovely & smelt amazing.
13 May 2025
My friend has been in for 6 months Lovely staff welcoming and full or life and have lots of activities with them and the facilities are clean and tidy the gardens are lovely and have plants potted buy the residents
08 May 2025
My mum has been here for a year. The staff are amazing. Kind and very caring. I'm so very grateful for the way mum is looked after. Everything is so excellent. Mum is so happy and very safe. Managers are fantastic. I can't thank them enough. Mum loves all the activities. Food is amazing. So very
well looked after.
08 May 2025
My mother-in-law needs full time care and Ami Court have and are providing excellent care of her. Its a big weight off my wife's shoulders knowing that she is well looked after and safe.
06 May 2025
I have seen things improve over the last 4 years that I have been visiting. The food has improved and there is more variety and also there is much more activities.
06 May 2025
Mum has had several spells in hospital towards the end of 2024 and early 2025. It was clear she could not care for herself anymore. When Ami Court was offered I was nervous but from the moment I arrived before Mum was transported from hospital, I was made to feel welcome & I burst into tears. The
staff care for Mum so well she is showered & dressed and looked after so well. I hope she will be with Ami Court until her death.
30 April 2025
My Mum was a resident here from August 2020 to February 2025, she was one of the unlucky ones who caught covid in the early months whilst in hospital after a fall, she was never the same again. When she first arrived at the home she was in a terrible state and really thought she wasn't going to be
with us very long. Ami Court worked their magic with so much care and attention and with the doctors help got Mum on better medication and within months she started to look so much better, yes she had her ups and downs and their was a couple of times we thought we may lose her but the devotion and friendly engagement of the staff always seemed to pull her through. I cannot fault how well Mum was cared for and she passed away in her room in February 2025, not in hospital which we as a family didn't want her to go though. Ami Court and The Knoll are very family friendly and I wouldn't hesitate to recommend them.
Latest Reviews for Ami Group - The Knoll Unit and Ami Court Unit
15 January 2026
Based on the four visits we have made, I found a lovely, clean, inviting reception area, safety on the doors, and greeted by very nice, welcoming staff. Very nicely decorated and the room is lovely, warm and inviting. The room is very nice and warm, with lovely curtains and homely. The staff have
been lovely to our relative, and she seems happier and more care and comfort helps. Just generally, she's more content and relaxed. Very happy indeed.
13 January 2026
Ami Court is wonderful - My Nan moved there from hospital after no longer being able to live independently and the team gave her the most amazing 3 years.
They supported her individual needs, helped her make her own decisions and choices, and tailored their care as she got older and her health
declined.
Nan would always speak about the lovely things they had been doing such as, crafts, gardening, bingo, quizzes etc - and Nan clearly enjoyed participating.
The team always made us feel very welcome as a family, offering drinks, allowed us to join in with activities and made us feel part of the Ami Court family. The team are excellent and my Nan had so much love for them.
My Nan has now passed away and the care she received in her final days was amazing. She was respected, her wishes were known and supported and we knew she was happy to spend her final days there surrounded by love from her family and the Ami Court team.
I can never thank Ami Court enough for what they did for Nan.
23 December 2025
Very friendly and helpful home and staff. They have rescued us on at least two occasions with both family and close friends. Their care is always exemplary and kindness personified. All staff seem very well informed and happy in their roles, with obviously strong and effective management.
03 December 2025
I can not put into words how thankful I am for the staff at Knoll House.
The care and support that my father receives is excellent, everyone is respectful, very kind and he is treated with dignity.
After a worrying spell in hospital and return to the home under palliative care, the staff have
worked wonders. He looks so much better, is eating and feels safe.
The staff are always available, keep me informed, answer my questions and explain each step of his care to me.
11 November 2025
Warmly welcomed into Ami Court. Carers respectful and always available. Homely feel catering for individual needs. Appropriate nursing care.
03 November 2025
Ami Court have been a wonderful team of carers, managers and friends to myself and my elderly gentleman friend, that spent just over a month in their care. The services provided were excellent. Ami Court was always clean and tidy, and the food was good and hot at mealtimes. Many thanks to all at Ami
Court for the many cups of tea that was given to me.
24 October 2025
Pleasantly surprised at how well Ami Court Care Home is run. The only disappointment is that due to my husband's anxiety and agitation, they are unable to use their equipment to put him in the lounge with the other residents, he is confined to his bed as he is a danger to himself and the staff. Ami
Court have tried very hard to rectify this.
26 September 2025
The change in Mum since she transferred from the hospital to Ami Court is unbelievable. She is smiling and chatting again. She is well fed and safe. Within a few days, she is joining in activities. There is a happy, vibrant vibe at Ami Court. In just 3 days, mum has done exercises, played bingo and
started reading again. I cannot recommend Ami Court enough. Mum is herself again.
23 September 2025
The home is wonderful. All the staff are very caring. Mum's health has improved immensely, and I honestly thought that Mum would not make it through the first night. The home has made something impossible possible. I was so surprised to see her joining in with activities as this is something she
would never do. Mum has made friends with other residents and now spends her days in the lounge. I feel very welcomed when I visit, and I am able to visit when I please, as if I was visiting mum in her own home.
12 June 2025
Since my mum has lived in The Knoll, she has been cared for excellently. Management and all the staff care so much for all the residents, also keeping our family informed of any developments. Nothing is too much trouble. The home is a very happy place which I think helps my mum. Food is top quality.
My mum's bedroom is always neat, tidy and homely. Thanks everyone for looking after my mum. She's the only one I've got!
28 May 2025
I find staff very helpful. Always willing to help in anyway.
27 May 2025
My mum was transferred from hospital to AMI Court.
Although she'd always said she wanted to stay at home, after three falls it was clear she was no longer safe there and was cared for at AMI Court for six weeks until her death.
The staff were all so kind and caring,
I am sure she couldn't have
spent the last weeks of her life in a better place.
15 May 2025
A long-time family friend was transferred to the Knoll from the hospital and we were all worried about how she would settle into a care home environment, but from the moment I came to visit she could not stop talking about how wonderful everything was and that she felt that she was in a top class
hotel. She was in the lounge when we came and there was different activities taking place. My friend told me how a lady had come the other afternoon and they were all singing and moving around to different songs - this made me laugh as in the past she would have laughed at people doing this but now she is really loving it. The staff offered me a drink when we came in and made sure we were all seated comfortably, checking that everything was ok when we were ready to leave. Food was just being brought in for supper and I have to say it smelt amazing. I left feeling really happy and am looking forward to our next visit to see what she has been up to.
13 May 2025
I was greeted at the door with a smile & the lady was very polite. Offered me a dink when taking me to the lounge to visit my friend. First time visiting this home & made me relax knowing it is a nice home. Lounge had activities & friend taking part. She said I could look at room as she couldn't
believe how nice it is here. Like a hotel. Dinner came so I only stayed for another 5 mins, looked lovely & smelt amazing.
13 May 2025
My friend has been in for 6 months Lovely staff welcoming and full or life and have lots of activities with them and the facilities are clean and tidy the gardens are lovely and have plants potted buy the residents
08 May 2025
My mum has been here for a year. The staff are amazing. Kind and very caring. I'm so very grateful for the way mum is looked after. Everything is so excellent. Mum is so happy and very safe. Managers are fantastic. I can't thank them enough. Mum loves all the activities. Food is amazing. So very
well looked after.
08 May 2025
My mother-in-law needs full time care and Ami Court have and are providing excellent care of her. Its a big weight off my wife's shoulders knowing that she is well looked after and safe.
06 May 2025
I have seen things improve over the last 4 years that I have been visiting. The food has improved and there is more variety and also there is much more activities.
06 May 2025
Mum has had several spells in hospital towards the end of 2024 and early 2025. It was clear she could not care for herself anymore. When Ami Court was offered I was nervous but from the moment I arrived before Mum was transported from hospital, I was made to feel welcome & I burst into tears. The
staff care for Mum so well she is showered & dressed and looked after so well. I hope she will be with Ami Court until her death.
30 April 2025
My Mum was a resident here from August 2020 to February 2025, she was one of the unlucky ones who caught covid in the early months whilst in hospital after a fall, she was never the same again. When she first arrived at the home she was in a terrible state and really thought she wasn't going to be
with us very long. Ami Court worked their magic with so much care and attention and with the doctors help got Mum on better medication and within months she started to look so much better, yes she had her ups and downs and their was a couple of times we thought we may lose her but the devotion and friendly engagement of the staff always seemed to pull her through. I cannot fault how well Mum was cared for and she passed away in her room in February 2025, not in hospital which we as a family didn't want her to go though. Ami Court and The Knoll are very family friendly and I wouldn't hesitate to recommend them.