Submit a Review for Priory Mews Care Home
Watling Street, Dartford, DA2 6EG
View Full Details of Priory Mews Care HomeLatest Reviews for Priory Mews Care Home
21 October 2025
Staff very helpful & caring. There is always some activity going on. There is a good community spirit. Place is kept nice & clean, and the meals seem to be nice. The buildings are all on one level, which makes things easier for wheelchair users. It means we can take mum out into the garden area easily. Mum is happy here.
21 October 2025
Very happy with the care my mum receives. She is well looked after, the staff know her well and treat (and great) her very kindly. Her bedroom is always clean and tidy, as are the communal areas. When in the communal areas, there is always plenty going on and plenty of staff around to help. I have no complaints about the care or the staff and accommodation.
17 October 2025
A pleasant place, where my dad is very well looked after. His room is also very nice and bright, and tidy. Everyone is treated as an individual, and lots of different activities take place. My dad really liked the VE Day outdoor celebration. It would be nice to see more comfortable outdoor furniture. The cares are staff are friendly to everyone, including to visitors.
17 October 2025
The staff were fantastic they looked after my father so well, cared for his every need. Made him very comfortable in his last days.Thank you.
13 October 2025
The staff were very friendly, always helped and assisted whenever they could. Very clean and always kept tidy. She was always treated with respect and felt very safe learning her in the hands of the care home.
19 August 2025
Had a very nice dinner with my family member today at the home. staff are very welcoming and helpful especially with our many questions and concerns they always look into and come back to us with answers
15 August 2025
Mum seems to have settled very well. Staff very helpful, also management easy to approach. Facilities and cleanliness very good.
14 July 2025
We cannot thank the staff enough for the wonderful support and care they provide for our mum and to us as well. The house Manager always makes time to speak to us and keeps us updated with all the activities and our mums health issues. Mums room is in Berkley but they have opened the unit to provide more space with Mountenay House, At first we were apprehensive probably because we don't like change but it certainly has been for the best. No it's not a lovely brand new modern Carehome, but they certainly are making the most of what they've got. Once again thank you everyone you are all amazing Kind regards XX
27 May 2025
I'm happy to say that I gave feedback to my mum's care and that this was taken into consideration and immediate adjustment made. I give credit to all the staff in Beaumont House. They work hard and are a genuinely caring bunch.
16 May 2025
My friend was admitted to Cressenor following a very difficult stay in hospital with his deteriorating dementia. He arrived filthy, unkempt and had not even been dressed for days. Within hours he was clean and comfortable in a lovely room with a window he could see out of from his bed. There was always staff around when you needed them, they listened to my advice on my friend's likes and dislikes and genuinely seemed to care about his welfare. There seemed to be a big push to get all patients in to meals and for them to socialise together which gave a friendly atmosphere.
30 April 2025
I can't fault Prioy Mews Cressenor House. My dad has been in here since the Dec 2024. The house is clean with wonderful caring staff. I never wanted him to go into a care home but I couldn't manager his falls and dementia, I had no choice. I know my dad is clean, safe and happy. The nursing team always keep me informed of any changes in a caring way. The care team on the ground doing the actual care are so compassionate I have no problem recommending this home. The office staff and management are very helpful and friendly.
04 September 2024
My mum is currently a resident at Priory Mews although the last review from CQC was not good. I can't fault the care she is receiving. I go to visit her most nights and the staff are wonderful and welcome me every day I'm there and most importantly my mum is happy in her surroundings.
05 August 2024
I am staying in Cressmor house, I am unable to walk and need a lot of help, the carers can not do enough for me and the nurses are there if things go wrong, my room is cleaned every day and the maintenance men are on hand to sort out any problems, there is also an entertainment team to keep you occupied. A great friendly place to be staying.
18 July 2024
My friend's husband was cared for by Priory Mews during the last few months of his life. I was very impressed with the care he received, he was bedridden but was kept beautifully clean and comfortable. We were able to visit at any time and were always welcomed by the staff. He was treated with the utmost kindness and staff did everything possible to encourage him to eat and drink. I was particularly impressed to witness how kind and concerned the staff were during his last few days, sitting with him and talking softly.
25 June 2024
The experience my mum received was amazing. The care and consideration given were the best in the two care homes my mum had been in. The staff were attentive and were so kind.
18 March 2024
Staff show professionalism in their approach in resolving any issues. They also show a caring and supportive role to residents. My mum has been a resident since 5 February and we are happy with the nursing home. Admin team very supportive and approachable. Safeguarding team always maintain professionalism and a friendly approach towards my mother. I am very happy that my mother is in a safe place.
11 March 2024
My nan has been in Berkeley for three weeks now. Very unsettled on arrival, but the team made my nan feel at ease and made her feel at home. The staff have been very welcoming and caring. Anything you need they are always happy to help. Lovely team. The manager at Berkeley is fantastic. As a family, we feel Nan is getting the right and best care she needs.
20 February 2024
My mother was admitted to Beaumont House in November 2023 with a terminal diagnosis. On the day of admission, the manager gave information regarding the home but also, more importantly, about her care as they had read the hospital discharge letter and understood the challenges my mother faced in the weeks ahead. The rooms are of adequate size but very basic, with dated fixtures and fittings. Although, at a recent meeting, it was stated that refurbishments have been implemented. The staff obviously rotate regularly to ensure 24-hour cover, and in our experience, all staff encountered, including cleaning, laundry, catering and maintenance personnel, treated Mum with respect and took time to communicate directly with her. The nursing staff, in particular, came across with a genuine caring attitude and professional manner. We regularly fed her and felt the food was freshly prepared, and the menu was varied. Access was sometimes difficult as both front door bells were inoperative. Mum passed January 2024.
29 January 2024
I spent 2.5 weeks in Beaumont House for Respite Care. The staff were friendly, caring and very helpful. Everywhere was kept very clean although, perhaps, a little tired. However, decorators were in, and this will obviously improve the look. I cannot thank the staff enough for all they did for me, even though I was only there for a short while.
05 January 2024
My dad was admitted to Priory Mews in February 2023, he has mixed Alzheimer's and vascular dementia, a heart condition and an enlarged prostate. He was not well at all. When writing this review in January 2024 he is in such a good way, my family and I can't believe it. The constant care he receives from all of the staff is second to none. He is calm, peaceful and well looked after and the relief that my family feel knowing that is priceless. All the staff are amazing, so happy and loving to all residents. They have made Christmas the best year we have spent with my dad for a while. We can see improvements being made constantly throughout. The food isn't the best but the facilities they have are limited and my Dad is constantly eating. We can't thank them enough. Recommended.
Latest Reviews for Priory Mews Care Home
21 October 2025
Staff very helpful & caring. There is always some activity going on. There is a good community spirit. Place is kept nice & clean, and the meals seem to be nice. The buildings are all on one level, which makes things easier for wheelchair users. It means we can take mum out into the garden area easily. Mum is happy here.
21 October 2025
Very happy with the care my mum receives. She is well looked after, the staff know her well and treat (and great) her very kindly. Her bedroom is always clean and tidy, as are the communal areas. When in the communal areas, there is always plenty going on and plenty of staff around to help. I have no complaints about the care or the staff and accommodation.
17 October 2025
A pleasant place, where my dad is very well looked after. His room is also very nice and bright, and tidy. Everyone is treated as an individual, and lots of different activities take place. My dad really liked the VE Day outdoor celebration. It would be nice to see more comfortable outdoor furniture. The cares are staff are friendly to everyone, including to visitors.
17 October 2025
The staff were fantastic they looked after my father so well, cared for his every need. Made him very comfortable in his last days.Thank you.
13 October 2025
The staff were very friendly, always helped and assisted whenever they could. Very clean and always kept tidy. She was always treated with respect and felt very safe learning her in the hands of the care home.
19 August 2025
Had a very nice dinner with my family member today at the home. staff are very welcoming and helpful especially with our many questions and concerns they always look into and come back to us with answers
15 August 2025
Mum seems to have settled very well. Staff very helpful, also management easy to approach. Facilities and cleanliness very good.
14 July 2025
We cannot thank the staff enough for the wonderful support and care they provide for our mum and to us as well. The house Manager always makes time to speak to us and keeps us updated with all the activities and our mums health issues. Mums room is in Berkley but they have opened the unit to provide more space with Mountenay House, At first we were apprehensive probably because we don't like change but it certainly has been for the best. No it's not a lovely brand new modern Carehome, but they certainly are making the most of what they've got. Once again thank you everyone you are all amazing Kind regards XX
27 May 2025
I'm happy to say that I gave feedback to my mum's care and that this was taken into consideration and immediate adjustment made. I give credit to all the staff in Beaumont House. They work hard and are a genuinely caring bunch.
16 May 2025
My friend was admitted to Cressenor following a very difficult stay in hospital with his deteriorating dementia. He arrived filthy, unkempt and had not even been dressed for days. Within hours he was clean and comfortable in a lovely room with a window he could see out of from his bed. There was always staff around when you needed them, they listened to my advice on my friend's likes and dislikes and genuinely seemed to care about his welfare. There seemed to be a big push to get all patients in to meals and for them to socialise together which gave a friendly atmosphere.
30 April 2025
I can't fault Prioy Mews Cressenor House. My dad has been in here since the Dec 2024. The house is clean with wonderful caring staff. I never wanted him to go into a care home but I couldn't manager his falls and dementia, I had no choice. I know my dad is clean, safe and happy. The nursing team always keep me informed of any changes in a caring way. The care team on the ground doing the actual care are so compassionate I have no problem recommending this home. The office staff and management are very helpful and friendly.
04 September 2024
My mum is currently a resident at Priory Mews although the last review from CQC was not good. I can't fault the care she is receiving. I go to visit her most nights and the staff are wonderful and welcome me every day I'm there and most importantly my mum is happy in her surroundings.
05 August 2024
I am staying in Cressmor house, I am unable to walk and need a lot of help, the carers can not do enough for me and the nurses are there if things go wrong, my room is cleaned every day and the maintenance men are on hand to sort out any problems, there is also an entertainment team to keep you occupied. A great friendly place to be staying.
18 July 2024
My friend's husband was cared for by Priory Mews during the last few months of his life. I was very impressed with the care he received, he was bedridden but was kept beautifully clean and comfortable. We were able to visit at any time and were always welcomed by the staff. He was treated with the utmost kindness and staff did everything possible to encourage him to eat and drink. I was particularly impressed to witness how kind and concerned the staff were during his last few days, sitting with him and talking softly.
25 June 2024
The experience my mum received was amazing. The care and consideration given were the best in the two care homes my mum had been in. The staff were attentive and were so kind.
18 March 2024
Staff show professionalism in their approach in resolving any issues. They also show a caring and supportive role to residents. My mum has been a resident since 5 February and we are happy with the nursing home. Admin team very supportive and approachable. Safeguarding team always maintain professionalism and a friendly approach towards my mother. I am very happy that my mother is in a safe place.
11 March 2024
My nan has been in Berkeley for three weeks now. Very unsettled on arrival, but the team made my nan feel at ease and made her feel at home. The staff have been very welcoming and caring. Anything you need they are always happy to help. Lovely team. The manager at Berkeley is fantastic. As a family, we feel Nan is getting the right and best care she needs.
20 February 2024
My mother was admitted to Beaumont House in November 2023 with a terminal diagnosis. On the day of admission, the manager gave information regarding the home but also, more importantly, about her care as they had read the hospital discharge letter and understood the challenges my mother faced in the weeks ahead. The rooms are of adequate size but very basic, with dated fixtures and fittings. Although, at a recent meeting, it was stated that refurbishments have been implemented. The staff obviously rotate regularly to ensure 24-hour cover, and in our experience, all staff encountered, including cleaning, laundry, catering and maintenance personnel, treated Mum with respect and took time to communicate directly with her. The nursing staff, in particular, came across with a genuine caring attitude and professional manner. We regularly fed her and felt the food was freshly prepared, and the menu was varied. Access was sometimes difficult as both front door bells were inoperative. Mum passed January 2024.
29 January 2024
I spent 2.5 weeks in Beaumont House for Respite Care. The staff were friendly, caring and very helpful. Everywhere was kept very clean although, perhaps, a little tired. However, decorators were in, and this will obviously improve the look. I cannot thank the staff enough for all they did for me, even though I was only there for a short while.
05 January 2024
My dad was admitted to Priory Mews in February 2023, he has mixed Alzheimer's and vascular dementia, a heart condition and an enlarged prostate. He was not well at all. When writing this review in January 2024 he is in such a good way, my family and I can't believe it. The constant care he receives from all of the staff is second to none. He is calm, peaceful and well looked after and the relief that my family feel knowing that is priceless. All the staff are amazing, so happy and loving to all residents. They have made Christmas the best year we have spent with my dad for a while. We can see improvements being made constantly throughout. The food isn't the best but the facilities they have are limited and my Dad is constantly eating. We can't thank them enough. Recommended.