Priory Mews Care Home

Watling Street, Dartford DA2 6EG
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9.3 121 Reviews
  • Priory Mews Care Home, Dartford
Located in historic Dartford, Priory Mews is a friendly purpose-built care home, offering residential, nursing and dementia care.

Priory Mews consists of five separate houses each offering a high standard of care.

Stylishly decorated throughout and with landscaped gardens, each home has a comfortable lounge and dining room where residents can socialise and entertain guests if they wish. All bedrooms provide single accommodation and include a 24-hour call system and some offer views of the surrounding gardens.

Good quality ingredients are used to create a wide selection of tasty meals and all tastes and diets can be catered for.

Visits from local entertainers and trips out to local community and charity events ensure that residents are never short of things to do.
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Care Provided by Priory Mews Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 156 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1500

Fees are determined after our team completes the pre-admission assessment. This assessment helps us understand the type of care your loved one needs, which in turn establishes the weekly fee. Thank you.

These prices are only a guideline, please contact Priory Mews Care Home to find out the exact price for your requirements.

Contact Priory Mews Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Priory Mews Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Marlon Soriano (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (156)
  • Single Rooms with Ensuite Wet Room (25)

Priory Mews Care Home Reviews (121)

9.3

Priory Mews Care Home has a Review Score of 9.3 (9.288) out of 10, based on 22 reviews in the last 2 years.
Over all time Priory Mews Care Home has 121 reviews.

Overall Experience
  • 57
  • 51
  • 3
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Date Published
  • 121
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Reviewer Connection to Priory Mews Care Home
  • 56
  • 22
  • 7
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
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Total of 121, showing 1-20
Review from C K (Daughter of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very helpful & caring. There is always some activity going on. There is a good community spirit. Place is kept nice & clean, and the meals seem to be nice.
The buildings are all on one level, which makes things easier for wheelchair users. It means we can take mum out into the garden area easily.
Mum is happy here.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Dear Carol, Thank you for sharing such a lovely review. We're delighted to hear your mum is happy and settled with us. Our team work hard to create a caring, inclusive environment with plenty of…read more
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Review from Anne S (Daughter of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care my mum receives. She is well looked after, the staff know her well and treat (and great) her very kindly. Her bedroom is always clean and tidy, as are the communal areas. When in the communal areas, there is always plenty going on and plenty of staff around to help. I have no
complaints about the care or the staff and accommodation.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Dear Anne, Thank you so much for your kind words. We're really pleased to hear that your mum is happy, comfortable, and well cared for. The team take great pride in getting to know each resident…read more
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Review from Victoria K (Daughter of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A pleasant place, where my dad is very well looked after. His room is also very nice and bright, and tidy. Everyone is treated as an individual, and lots of different activities take place. My dad really liked the VE Day outdoor celebration. It would be nice to see more comfortable outdoor furniture.
The cares are staff are friendly to everyone, including to visitors.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Victoria, Thank you for your lovely feedback. We're delighted to hear your dad feels well cared for and enjoys the activities, especially our VE Day celebration. We also appreciate your suggestion…read more
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Review from Paul T (Son of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were fantastic they looked after my father so well, cared for his every need. Made him very comfortable in his last days.Thank you.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Paul, Thank you for your kind words. We're so pleased our team could provide comfort and support for your father during his time with us. It means a lot to know we were able to make a difference for…read more
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Review from Karen S (Daughter of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were very friendly, always helped and assisted whenever they could. Very clean and always kept tidy. She was always treated with respect and felt very safe learning her in the hands of the care home.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Dear Karen, Thank you so much for your kind words. We're delighted to hear that you felt safe and respected, and that our team made such a positive difference. I'll be sure to share your feedback with…read more
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Review from C P (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had a very nice dinner with my family member today at the home. staff are very welcoming and helpful especially with our many questions and concerns they always look into and come back to us with answers
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Dear C, Thank you so much for your lovely feedback. We're delighted to hear that you enjoyed dinner with your family member and that our team made you feel welcome. We always aim to be approachable…read more
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Review from D M (Daughter of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum seems to have settled very well. Staff very helpful, also management easy to approach. Facilities and cleanliness very good.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Dear D, Thank you for your kind feedback. We're delighted to hear that your mum has settled in well and that you've found our staff helpful and management approachable. We take great pride in…read more
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Review from Karon R (Daughter of Resident) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank the staff enough for the wonderful support and care they provide for our mum and to us as well.
The house Manager always makes time to speak to us and keeps us updated with all the activities and our mums health issues.
Mums room is in Berkley but they have opened the unit to provide
more space with Mountenay House,
At first we were apprehensive probably because we don't like change but it certainly has been for the best.
No it's not a lovely brand new modern Carehome, but they certainly are making the most of what they've got.
Once again thank you everyone you are all amazing
Kind regards XX
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Dear Karon, Thank you so much for your heartfelt review. We're really pleased to hear that your mum is receiving the care and support she deserves, and that you've felt reassured and involved…read more
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Review from F M (Daughter of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm happy to say that I gave feedback to my mum's care and that this was taken into consideration and immediate adjustment made. I give credit to all the staff in Beaumont House. They work hard and are a genuinely caring bunch.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Thank you so much for your kind words and valuable feedback. We're really pleased to hear that your concerns were addressed promptly and that you feel supported by the team at Priory Mews. Your…read more
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Review from Sarah W (Friend of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend was admitted to Cressenor following a very difficult stay in hospital with his deteriorating dementia. He arrived filthy, unkempt and had not even been dressed for days. Within hours he was clean and comfortable in a lovely room with a window he could see out of from his bed.


There was

always staff around when you needed them, they listened to my advice on my friend's likes and dislikes and genuinely seemed to care about his welfare.


There seemed to be a big push to get all patients in to meals and for them to socialise together which gave a friendly atmosphere.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Thank you so much for your kind words. We're truly glad to hear that your friend felt comfortable and well-cared for at Priory Mews. Our team is dedicated to providing personalised, compassionate…read more
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Review from Donna H (Daughter of Resident) published on 30 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't fault Prioy Mews Cressenor House. My dad has been in here since the Dec 2024. The house is clean with wonderful caring staff. I never wanted him to go into a care home but I couldn't manager his falls and dementia, I had no choice. I know my dad is clean, safe and happy. The nursing team always
keep me informed of any changes in a caring way. The care team on the ground doing the actual care are so compassionate I have no problem recommending this home. The office staff and management are very helpful and friendly.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Thank you for your kind words and heartfelt review. We're truly grateful for your trust in us, and it means a lot to know your dad feels safe, cared for, and happy at Priory Mews. We'll be sure to…read more
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Review from A L (Daughter of Resident) published on 4 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum is currently a resident at Priory Mews although the last review from CQC was not good. I can't fault the care she is receiving. I go to visit her most nights and the staff are wonderful and welcome me every day I'm there and most importantly my mum is happy in her surroundings.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Thank you for your feedback. It's wonderful to hear that your mum is receiving excellent care and feels at home at Priory Mews. Your positive experiences with the staff and their warm welcome during…read more
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Review from Colin M (Resident) published on 5 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am staying in Cressmor house, I am unable to walk and need a lot of help, the carers can not do enough for me and the nurses are there if things go wrong, my room is cleaned every day and the maintenance men are on hand to sort out any problems, there is also an entertainment team to keep you occupied.
A great friendly place to be staying.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Thank you for sharing your positive experience at Priory Mews! We're thrilled to hear that our dedicated team are meeting your needs and providing exceptional support. It's wonderful that you're…read more
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Review from Jo B (Friend of Resident) published on 18 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend's husband was cared for by Priory Mews during the last few months of his life. I was very impressed with the care he received, he was bedridden but was kept beautifully clean and comfortable. We were able to visit at any time and were always welcomed by the staff. He was treated with the utmost
kindness and staff did everything possible to encourage him to eat and drink. I was particularly impressed to witness how kind and concerned the staff were during his last few days, sitting with him and talking softly.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Dear Jo, we are deeply honoured to have been able to care for your friend's husband during his final months. Our team is dedicated to providing compassionate and respectful care and it means a lot to…read more
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Review from T P (Daughter of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The experience my mum received was amazing. The care and consideration given were the best in the two care homes my mum had been in. The staff were attentive and were so kind.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Thank you so much for your kind words! We're delighted to hear that your mum had such a positive experience with us. Our team is dedicated to providing attentive and compassionate care, and it's…read more
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Review from Shamini K (Daughter of Resident) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff show professionalism in their approach in resolving any issues.
They also show a caring and supportive role to residents. My mum has been a resident since 5 February and we are happy with the nursing home.
Admin team very supportive and approachable.
Safeguarding team always maintain professionalism
and a friendly approach towards my mother. I am very happy that my mother is in a safe place.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Thank you for sharing your thoughts with us! We're thrilled to hear that your mum feels safe and well-cared for at our nursing home. Our team works hard to ensure that every resident receives…read more
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Review from E W (Granddaughter of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My nan has been in Berkeley for three weeks now. Very unsettled on arrival, but the team made my nan feel at ease and made her feel at home. The staff have been very welcoming and caring. Anything you need they are always happy to help. Lovely team. The manager at Berkeley is fantastic. As a family,
we feel Nan is getting the right and best care she needs.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Thank you for sharing your experience with us! We're thrilled to hear that your nan has found comfort and support at Priory Mews. Our team takes pride in creating a welcoming environment, and it's…read more
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Review from L H (Daughter of Resident) published on 20 February 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was admitted to Beaumont House in November 2023 with a terminal diagnosis.
On the day of admission, the manager gave information regarding the home but also, more importantly, about her care as they had read the hospital discharge letter and understood the challenges my mother faced in the
weeks ahead.
The rooms are of adequate size but very basic, with dated fixtures and fittings. Although, at a recent meeting, it was stated that refurbishments have been implemented.
The staff obviously rotate regularly to ensure 24-hour cover, and in our experience, all staff encountered, including cleaning, laundry, catering and maintenance personnel, treated Mum with respect and took time to communicate directly with her. The nursing staff, in particular, came across with a genuine caring attitude and professional manner.
We regularly fed her and felt the food was freshly prepared, and the menu was varied.
Access was sometimes difficult as both front door bells were inoperative.
Mum passed January 2024.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
We appreciate your feedback on the initial information provided and are pleased to hear that the staff, including nursing, cleaning, laundry, catering, and maintenance personnel, treated your mother…read more
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Review from B P (Respite Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I spent 2.5 weeks in Beaumont House for Respite Care. The staff were friendly, caring and very helpful. Everywhere was kept very clean although, perhaps, a little tired. However, decorators were in, and this will obviously improve the look. I cannot thank the staff enough for all they did for me, even
though I was only there for a short while.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Dear Barbara, thank you so much for taking the time to share your experience at Priory Mews. We're delighted to hear that our staff made your respite stay enjoyable with their friendly, caring, and…read more
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Review from Louise L (Daughter of Resident) published on 5 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was admitted to Priory Mews in February 2023, he has mixed Alzheimer's and vascular dementia, a heart condition and an enlarged prostate. He was not well at all. When writing this review in January 2024 he is in such a good way, my family and I can't believe it. The constant care he receives
from all of the staff is second to none. He is calm, peaceful and well looked after and the relief that my family feel knowing that is priceless. All the staff are amazing, so happy and loving to all residents. They have made Christmas the best year we have spent with my dad for a while. We can see improvements being made constantly throughout. The food isn't the best but the facilities they have are limited and my Dad is constantly eating. We can't thank them enough. Recommended.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home
Thank you for sharing your positive experience at Priory Mews. We're thrilled to hear about the significant improvement in your dad's well-being and the exceptional care provided by our staff. Since…read more
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Current Review Score: 9.3 (9.288)

Overview of Review Score

The Review Score of 9.3 (9.288) out of 10 for Priory Mews Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.583 for Priory Mews Care Home is calculated as follows: ( (158 Excellents x 5) + (83 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 252 Ratings = 4.583
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.705 Points relating to the number of positive Reviews for Priory Mews Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 156 registered maximum number of service users is 31.2. 22 Positive Reviews ÷ 31.2 = 0.705
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Dec 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Marlon

Marlon

Job Title: Registered Manager

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A Doctor of Medicine and General Surgeon Marlon is a highly experienced and exceptionally qualified professional in both the medical and management realms, with a Bachelor of Science degree in Medical Technology. With 15 years of management expertise in Health and Social Care, he brings a wealth of knowledge to his role.


Marlon's career has seen him serve as a Home Manager across various care homes, ranging from small to large-sized facilities. Before joining Priory Mews, he also held the position of Quality and Compliance Manager for a Care home group.


In his leisure time, Marlon indulges in a variety of interests. He enjoys immersing himself in literature, exploring new destinations through travel, and delving into the world of museums. His creative side shines through in his passion for photography, and he finds solace in listening to classical and mellow jazz music.

Frequently Asked Questions about Priory Mews Care Home

What types of Care is Priory Mews Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Priory Mews Care Home have?

There are 156 Single Rooms.

What are the Facilities & Services at Priory Mews Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Priory Mews Care Home to the centre of Dartford?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priory Mews Care Home to verify any information. View our terms and conditions. Priory Mews Care Home has an Enhanced Service - more info.