Priory Mews Care Home

Watling Street, Dartford DA2 6EG
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9.3 121 Reviews
  • Priory Mews Care Home, Dartford
Located in historic Dartford, Priory Mews is a friendly purpose-built care home, offering residential, nursing and dementia care.

Priory Mews consists of five separate houses each offering a high standard of care.

Stylishly decorated throughout and with landscaped gardens, each home has a comfortable lounge and dining room where residents can socialise and entertain guests if they wish. All bedrooms provide single accommodation and include a 24-hour call system and some offer views of the surrounding gardens.

Good quality ingredients are used to create a wide selection of tasty meals and all tastes and diets can be catered for.

Visits from local entertainers and trips out to local community and charity events ensure that residents are never short of things to do.
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Care Provided by Priory Mews Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 156 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1500

Fees are determined after our team completes the pre-admission assessment. This assessment helps us understand the type of care your loved one needs, which in turn establishes the weekly fee. Thank you.

These prices are only a guideline, please contact Priory Mews Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Marlon Soriano (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (156)
  • Single Rooms with Ensuite Wet Room (25)

Priory Mews Care Home Reviews (121)

9.3

Priory Mews Care Home has a Review Score of 9.3 (9.288) out of 10, based on 22 reviews in the last 2 years.
Over all time Priory Mews Care Home has 121 reviews.

Overall Experience
  • 57
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  • 3
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Date Published
  • 121
  • 10
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Reviewer Connection to Priory Mews Care Home
  • 56
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  • 7
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  • 3
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  • 2
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  • 1
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Total of 121, showing 81-100
Review from George T (Husband of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
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Review from Kevin C (Son of Resident) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very caring, food excellent and very polite.
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Review from Brian B (Son of Resident) published on 21 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is excellent and I could not be happier with my mother's care and welfare.
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Review from M T (Husband of Resident) published on 21 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife is unable to complete this form so I am describing her experience. Things here are the same as previous review, a well run home.
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Review from Margaret P (Daughter of Resident) published on 12 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is very well looked after. The staff know her and she reacts well to them. There is so much for her to do but she really doesn't like to do anything. The staff are very patient and lovely to her. My mum has been there for 3 years and if there is anything wrong the staff will phone me up straight
away.
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Review from Sylvia R (Daughter of Resident) published on 7 September 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Our mum is very well cared for at Priory Mews.
The staff are always kind and considerate of her needs. They support us a family.


Although seeing tablecloths and doilies are lovely, given the circumstances of your residents, is it necessary. When funds could be put to use perhaps elsewhere. A clean

table is a priority. Just a comment.
Reply from Clare Sheehan, Careline Advisor at Priory Mews Care Home
Thank you for your kind words regarding the care that your Mother receives at Priory Mews and for taking the time to complete the feedback. In recent months, we have reviewed the mealtime experience…read more
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Review from Yvonne G (Daughter of Resident) published on 22 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I put mum in Priory Mews 4 years ago and it was the best thing I ever did. She is so happy in there.
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Review from K H (Daughter of Resident) published on 22 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just to say please don't change anything about the home or the staff. Too many nursing homes that get taken over go down the pan. Please don't let this one. Thank you.
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Review from James R (Husband of Resident) published on 20 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We both must say how much we appreciate the high standard of care given, so much hard work and kindness received from the staff and the empathy shown for our situation with thanks for all your help.
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Review from Barbara S (Daughter of Resident) published on 2 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff do an amazing job. My dad is well looked after and any problems, they call us to let us know.
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Review from Terry W (Partner of Resident) published on 25 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As far as my partner is concerned I'm happy most of the time with the care she is getting. There's always going to be times when I'm not. Any problems I have I take to the office and are sorted out as soon as possible. Before I decided to put my partner into Priory Mews I looked at many other care homes
but I always came back to this one as Priory Mews has qualities that the others didn't.
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Review from Annette R (Daughter of Resident) published on 18 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly staff. Always ready to assist mum without looking stressed or bothered. Nice atmosphere. The food is always amazing!
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Review from Deborah B (Daughter of Resident) published on 13 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always a pleasure to visit. Mum is well cared for and comfortable and I'm always made to feel welcome when I visit no matter how long or short my visit.
The dementia unit always seems cheerful and friendly, music playing something always going on. At the moment it's all World Cup football which helps
keep people and residents involved and gives you something to talk about.
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Review from S C (Son of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in Priory Mews since July 2017. I find the home good but I think there should be more for the residents to do to keep them active. Every time I visit, they all seem to just be sitting around. There should be more for them to do.
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Review from Gill H (Daughter of Resident) published on 9 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been in Priory Mews now for 3 1/2 months. His care has been excellent and the carers are kind and caring. They have also been very supportive to my mother and myself. Nothing is too much trouble even when they are extremely busy.
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Review from B S (Son of Resident) published on 5 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good staff/good attention to detail and supportive as my mum gets weaker. Keeps in touch if anything needs attention and we feel safe that she is cared for and supportive as changes take place.
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Review from Patricia T (Daughter of Resident) published on 3 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is being cared for and I think the staff are brilliant. If mum is down and needs me they will call me or try to cheer her up. Nothing is ever to much trouble. They are lovely people.
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Review from Karen F (Daughter of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a very positive experience. Always come unannounced and never been concerned about anything I have seen or heard. Mum happy - you are her home and family.
Room always clean. Mum always clean and looked after. Was a hard time when mum had to go into care but made easier by how she is now cared
for.
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Review from Martin F (Son of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very friendly, helpful and kind.
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Review from Diana S (Daughter of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mother is very happy and settled in the home. She is always clean, tidy and well kept. The staff are all very friendly and work extremely hard. We are always made welcome when we visit. My Father is 90 years old and he is always treated with care.
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Current Review Score: 9.3 (9.288)

Overview of Review Score

The Review Score of 9.3 (9.288) out of 10 for Priory Mews Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.583 for Priory Mews Care Home is calculated as follows: ( (158 Excellents x 5) + (83 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 252 Ratings = 4.583
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.705 Points relating to the number of positive Reviews for Priory Mews Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 156 registered maximum number of service users is 31.2. 22 Positive Reviews ÷ 31.2 = 0.705
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Dec 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Marlon

Marlon

Job Title: Registered Manager

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A Doctor of Medicine and General Surgeon Marlon is a highly experienced and exceptionally qualified professional in both the medical and management realms, with a Bachelor of Science degree in Medical Technology. With 15 years of management expertise in Health and Social Care, he brings a wealth of knowledge to his role.


Marlon's career has seen him serve as a Home Manager across various care homes, ranging from small to large-sized facilities. Before joining Priory Mews, he also held the position of Quality and Compliance Manager for a Care home group.


In his leisure time, Marlon indulges in a variety of interests. He enjoys immersing himself in literature, exploring new destinations through travel, and delving into the world of museums. His creative side shines through in his passion for photography, and he finds solace in listening to classical and mellow jazz music.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priory Mews Care Home to verify any information. View our terms and conditions. Priory Mews Care Home has an Enhanced Service - more info.