






Located in historic Dartford, Priory Mews is a friendly purpose-built care home, offering residential, nursing and dementia care.
Priory Mews consists of five separate houses each offering a high standard of care.
Stylishly decorated throughout and with landscaped gardens, each home has a comfortable lounge and dining room where residents can socialise and entertain guests if they wish. All bedrooms provide single accommodation and include a 24-hour call system and some offer...
Care Provided by Priory Mews Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 156 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are determined after our team completes the pre-admission assessment. This assessment helps us understand the type of care your loved one needs, which in turn establishes the weekly fee. Thank you.
The price(s) shown are provided by the care home. Contact Priory Mews Care Home for full pricing details and T&Cs.
Contact Priory Mews Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCB Healthcare Group
- Private Owned
Person in charge
- Marlon Soriano(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (156)
- Single Rooms with ensuite Wet Room (25)
Priory Mews Care Home Reviews (139)
Priory Mews Care Home has a Review Score of 9.4 (9.363) out of 10, based on 31 reviews in the last 2 years.
Over all time Priory Mews Care Home has 139 reviews.
My mother has dementia. This home is the first home she has visited that she has felt happy with. The staff are very professional and experienced with her illness.
Very pleased with my mother's care in Cressenor House, Priory Mews. The staff know her very well and understand her moods. The standard has improved further over the last 3-4 months. Staffing levels seem to have improved. One criticism - they have a lovely conservatory area but it cannot be used by residents as it is too warm. Blinds are badly needed to protect them from the sun.
My mum has been looked after to the highest degree. She loves being here and the staff and management are very caring. The food is excellent and they are well fed.
Mum was eighty today, we did a surprise party for her and the unit helped me by dressing the room with balloons and banners. They helped set up the common room as a function room and are always there to help residents and make time for them. The carers are very caring and pleasant. I trust them 100% with the care of my mum and she is safe. I don't have contact with management.
I am happy with the standard of care and facilities.
The room could do with an overhaul.
The carers/nurses are very caring and helpful.
I’ve arrived at the care home a few times to find my grandad and other residents of the home needing the toilet and being ignored, but just put it down the lack of staff or the business of the ones on duty, but this particular day I arrived to find my grandad waiting outside the toilet and stood with him for 20 minutes whilst he waited, bearing in mind he’d already been there for approximately 10-20 minutes, which made it even worse was staff members of the home just casually walked past unable to ask his needs or realise that he needed to use the toilet, problems like this shouldn’t happen in a care home and basic needs should be met.
Thank you for your comments. I would like to assure you that we are not short of staff. Having looked into this incident and after speaking with the team, I am confident that although there are sometimes delays we manage to meet Resident's needs. The use of a hoists takes 2 staff and there are 2...
The care shown to our father was first class. Dad was treated with dignity and care and it made us happier as a family, knowing that dad was as content as can be. All the staff work so very hard in difficult circumstances and nothing but kindness was shown to Dad and we as a family thank you all from the bottom of our hearts.
The staff are very good considering the varied needs of the residents some of who are quite clearly in need of special treatment.
The facilities are good with nice rooms and a sizeable lounge.
The staff are very good and caring. When and if incidents occur sometimes not enough staff to deal with situations.
Very friendly staff, always made to feel welcome. Mother is very well looked after.
My wife was transferred from hospital to the nursing care section and so far have been pleased with all the aspects of her care. The nurses, carers and all staff are always ready to help, even though their workload sometimes prevents this. The previous section my wife attended, in my opinion, requires more staff to cope with the pressures and difficulties within this section.
Despite the hard work and effort that the carers put into their work, they never have anything but time and real affection for all those under their care. This means, as a family, we can be sure Mum is in the very best of hands which makes a great deal of difference to us. Well done all!
The staff seem friendly. The room is basic but airy and light. There is protection for any falls.
The staff have given me updates and all necessary information on her health.
They will always help and support any queries or problems relatives may raise.
A genuine care and affection for residents is evident.
My Mum has been in Priory Mews Dartford for 18 months. She is content, but the family have had several issues over the past period, her room was not being kept clutter free and her possessions were not being respected, but after my last verbal complaint, things seem to have improved. I hope that lasts.
Thank you for your feedback and I am pleased to hear things have improved since your discussion with the Unit Manager. She has been monitoring your Mother’s bedroom and will continue to ensure that staff keep her belongings tidy and in order. We are sorry for any inconvenience this caused to you...
Lovely staff who I have great trust in. Well run by a very approachable house manager who always makes me feel confident that mum is well looked after. All staff very on the ball dealing with residents obviously depending on how many staff present. What I find extremely comforting is the kindliness I see given.
The management and staff are very caring and very helpful to me too.
Very good.
Staff very caring, food excellent and very polite.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 December 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Priory Mews Care Home.
Meet the Team (1)

A Doctor of Medicine and General Surgeon Marlon is a highly experienced and exceptionally qualified professional in both the medical and management realms, with a Bachelor of Science degree in Medical Technology. With 15 years of management expertise in Health and Social Care, he brings a wealth of knowledge to his role.
Marlon's career has seen him serve as a Home Manager across various care homes, ranging from small to large-sized facilities. Before joining Priory Mews, he also held the position of Quality and Compliance Manager for a Care home group.
In his leisure time, Marlon indulges in a variety of interests. He enjoys immersing himself in literature, exploring new destinations through travel, and delving into the world of museums. His creative side shines through in his passion for photography, and he finds solace in listening to classical and mellow jazz music.
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