Submit a Review for Grace Manor Care Centre
348 Grange Road, Gillingham, ME7 2UD
View full details of Grace Manor Care CentreLatest Reviews for Grace Manor Care Centre
09 March 2026
Lovely quiet surroundings with a garden view room. Staff have been very pleasant and helpful even prior to mums placement and thereafter knowledgeable on planning requirements / needs and advice, taking ownership of decisions and communicating necessary details to various parties for ongoing care.
So pleased that we managed to find mum a place here
29 January 2026
The care staff here are wonderful and always have been in the almost 2 years since she has been here. I feel extremely lucky to have found this place when I did. Laughter is the best medicine and we get that often and it cheers me up and used to for her.
27 January 2026
My Dad was a resident at Grace Manor, and I cannot speak highly enough of the care and support he received from everyone we encountered there. The home itself is in an excellent location with ample parking, superb facilities, and daily activities for all the residents. The care staff seem to take
a genuine interest in the residents and their families. I would 100% recommended Grace Manor if your relative needs support from a specialist Dementia home.
02 December 2025
Sadly my Mum was only able to enjoy her time at Grace Manor briefly but she loved her room, which overlooked the front garden, for a relatively short time before she passed away. However, in that brief time we found all of the team at Grace Manor to be very welcoming, helpful, caring and efficient
and when my brother and sister-in-law visited Mum at Grace Manor they came away feeling very positive and commented that it was the happiest that they had seen her for several years. We have no hesitation in recommending Grace Manor.
08 October 2025
The home is in a good location with sufficient parking. The rooms are comfortable and clean, and the staff are friendly and caring. My mum has settled in well and her health has increased since she moved in, in May of this year. I'm confident that she is safe and well cared for, and all of her needs
are met.
30 September 2025
My wife has been in a few homes and Grace Manor is one of the best. The staff and care is top class. I know my wife is looked after very well and treated like one of the family. Top marks for Grace Manor!
13 August 2025
My husband has been in Grace Manor since 12th June.
The staff have been amazing wth my husband and all the family and friends. He is settling well. Thank you.
08 August 2025
Welcoming and caring team who made Dad feel at home from day one. The environment is clean, calm, and well-organised. Staff are attentive, friendly, and always happy to help. It gives our family real peace of mind knowing he's safe, comfortable, and treated with dignity. A truly supportive and
fit-for-purpose home.
22 July 2025
Excellent care. I am very satisfied with my mother's care.
15 July 2025
Amazing staff - they work so hard and really do put time and effort into the home and the people. Keep up the good work!
04 March 2025
My father needed more care than we could safely provide and we selected Grace Manor following a previous visit and feeling that the home could be right for my father. All the team have been very supportive in getting my father settled into the home. All the team show him kindness and interest in him
as an individual, which has been very important in helping him settle and feel safe in his new environment. It was a very big and emotional decision for us and this has certainly been made smoother by the support we received. When I say 'all the team' this covers the nurses, carers, dinner staff, laundry and maintenance - who I have seen address my father in a kind respectful way.
20 February 2025
I have been happy with my aunt's care at Grace Manor Care Center since she moved in back in January 2022. There are plenty of activities for her to get involved with if she chooses, and the staff are caring and friendly.
13 February 2025
Mum is very happy at Grace Manor Care Centre, she enjoys the activities, loves her room which has all her photos and her own furniture. She loves to be outside which the staff are well aware of so on any nice day (summer and winter) they will sit her outside in the lovely garden. The staff are so
attentive and take the time to chat and have a laugh with her. She is still able to get out to her other activities but is always warmly welcomed home.
03 February 2025
Most of the staff are lovely and some do care. But let's just say I've seen more than enough!
If you really care about your loved ones think long and hard before leaving them alone at Grace Manor! And I wasn't the only relative that had problems.
12 December 2024
We are very happy with Grace Manor Care Centre. They have been excellent with my Mum who suffered with a stroke. She is very happy and comfortable, she enjoys the food and the activities provided most days. All the carers are very friendly and attentive and the management are very helpful to any
queries I might have. Overall we are very happy with Grace Manor Care Centre and would recommend to anyone.
11 December 2024
Our mum had a month's stay at Grace Manor, in November 2024, following an accident at home. In that short time, the staff were really good to her and so caring, from the maintenance staff, laundry lady, care staff and nurses. Before being taken ill, our mum did enjoy some activities, which
completely surprised us, thanks to one lady. She was pleased to be featured on social media. Mum always liked the food, praise indeed.
Mum's health took a sudden turn for the worse and the level of care and compassion given was maintained. Thanks to everybody, for looking after our mum and making her last days as good as they could.
05 December 2024
The staff at Grace Manor Care Centre are all so kind, friendly, make my husband as comfortable and calm as if he was at home and I cannot thank them enough for all they do for us as a family in his end of life care.
23 April 2024
Staff members are all very friendly and welcoming. Very engaging and supportive to my dad 24/7. Lovely building and gardens. My dad feels safe and happy in his room, which has his personal belongings in. Overall, very happy with care and support provided.
18 April 2024
Since my dad has been a resident here he has received the best care, the staff go above and beyond and always greet him with a smile which really does make a difference. Having a parent in a care home is not something I ever thought I would have to deal with so knowing he is well looked after helps
massively. There is always something on to keep the residents entertained which is great, and any concerns I have are always listened to and dealt with promptly. Thank you, Grace Manor!
07 February 2024
The staff treated my mum really well, my mum was looked after really well, with good hygiene and cleanliness, good food and good administration. Overall the home is a very good care home, when we brought my mom here the staff were good to her from day one.
Latest Reviews for Grace Manor Care Centre
09 March 2026
Lovely quiet surroundings with a garden view room. Staff have been very pleasant and helpful even prior to mums placement and thereafter knowledgeable on planning requirements / needs and advice, taking ownership of decisions and communicating necessary details to various parties for ongoing care.
So pleased that we managed to find mum a place here
29 January 2026
The care staff here are wonderful and always have been in the almost 2 years since she has been here. I feel extremely lucky to have found this place when I did. Laughter is the best medicine and we get that often and it cheers me up and used to for her.
27 January 2026
My Dad was a resident at Grace Manor, and I cannot speak highly enough of the care and support he received from everyone we encountered there. The home itself is in an excellent location with ample parking, superb facilities, and daily activities for all the residents. The care staff seem to take
a genuine interest in the residents and their families. I would 100% recommended Grace Manor if your relative needs support from a specialist Dementia home.
02 December 2025
Sadly my Mum was only able to enjoy her time at Grace Manor briefly but she loved her room, which overlooked the front garden, for a relatively short time before she passed away. However, in that brief time we found all of the team at Grace Manor to be very welcoming, helpful, caring and efficient
and when my brother and sister-in-law visited Mum at Grace Manor they came away feeling very positive and commented that it was the happiest that they had seen her for several years. We have no hesitation in recommending Grace Manor.
08 October 2025
The home is in a good location with sufficient parking. The rooms are comfortable and clean, and the staff are friendly and caring. My mum has settled in well and her health has increased since she moved in, in May of this year. I'm confident that she is safe and well cared for, and all of her needs
are met.
30 September 2025
My wife has been in a few homes and Grace Manor is one of the best. The staff and care is top class. I know my wife is looked after very well and treated like one of the family. Top marks for Grace Manor!
13 August 2025
My husband has been in Grace Manor since 12th June.
The staff have been amazing wth my husband and all the family and friends. He is settling well. Thank you.
08 August 2025
Welcoming and caring team who made Dad feel at home from day one. The environment is clean, calm, and well-organised. Staff are attentive, friendly, and always happy to help. It gives our family real peace of mind knowing he's safe, comfortable, and treated with dignity. A truly supportive and
fit-for-purpose home.
22 July 2025
Excellent care. I am very satisfied with my mother's care.
15 July 2025
Amazing staff - they work so hard and really do put time and effort into the home and the people. Keep up the good work!
04 March 2025
My father needed more care than we could safely provide and we selected Grace Manor following a previous visit and feeling that the home could be right for my father. All the team have been very supportive in getting my father settled into the home. All the team show him kindness and interest in him
as an individual, which has been very important in helping him settle and feel safe in his new environment. It was a very big and emotional decision for us and this has certainly been made smoother by the support we received. When I say 'all the team' this covers the nurses, carers, dinner staff, laundry and maintenance - who I have seen address my father in a kind respectful way.
20 February 2025
I have been happy with my aunt's care at Grace Manor Care Center since she moved in back in January 2022. There are plenty of activities for her to get involved with if she chooses, and the staff are caring and friendly.
13 February 2025
Mum is very happy at Grace Manor Care Centre, she enjoys the activities, loves her room which has all her photos and her own furniture. She loves to be outside which the staff are well aware of so on any nice day (summer and winter) they will sit her outside in the lovely garden. The staff are so
attentive and take the time to chat and have a laugh with her. She is still able to get out to her other activities but is always warmly welcomed home.
03 February 2025
Most of the staff are lovely and some do care. But let's just say I've seen more than enough!
If you really care about your loved ones think long and hard before leaving them alone at Grace Manor! And I wasn't the only relative that had problems.
12 December 2024
We are very happy with Grace Manor Care Centre. They have been excellent with my Mum who suffered with a stroke. She is very happy and comfortable, she enjoys the food and the activities provided most days. All the carers are very friendly and attentive and the management are very helpful to any
queries I might have. Overall we are very happy with Grace Manor Care Centre and would recommend to anyone.
11 December 2024
Our mum had a month's stay at Grace Manor, in November 2024, following an accident at home. In that short time, the staff were really good to her and so caring, from the maintenance staff, laundry lady, care staff and nurses. Before being taken ill, our mum did enjoy some activities, which
completely surprised us, thanks to one lady. She was pleased to be featured on social media. Mum always liked the food, praise indeed.
Mum's health took a sudden turn for the worse and the level of care and compassion given was maintained. Thanks to everybody, for looking after our mum and making her last days as good as they could.
05 December 2024
The staff at Grace Manor Care Centre are all so kind, friendly, make my husband as comfortable and calm as if he was at home and I cannot thank them enough for all they do for us as a family in his end of life care.
23 April 2024
Staff members are all very friendly and welcoming. Very engaging and supportive to my dad 24/7. Lovely building and gardens. My dad feels safe and happy in his room, which has his personal belongings in. Overall, very happy with care and support provided.
18 April 2024
Since my dad has been a resident here he has received the best care, the staff go above and beyond and always greet him with a smile which really does make a difference. Having a parent in a care home is not something I ever thought I would have to deal with so knowing he is well looked after helps
massively. There is always something on to keep the residents entertained which is great, and any concerns I have are always listened to and dealt with promptly. Thank you, Grace Manor!
07 February 2024
The staff treated my mum really well, my mum was looked after really well, with good hygiene and cleanliness, good food and good administration. Overall the home is a very good care home, when we brought my mom here the staff were good to her from day one.