Submit a Review for St Katharine's House
Ormond Road, Wantage, OX12 8EA
View Full Details of St Katharine's HouseLatest Reviews for St Katharine's House
30 April 2025
We are very happy with care shown to my father. All his needs are met in an efficient, professional manner. The staff work hard but always have to time to talk and spend time with the family.
29 April 2025
You cannot go out whenever you want which is what I need to be happy. The laundry leave a lot to be desired, clothes take up to a week to be delivered. Visitors are very few and the carers are always busy which means they don't have to for everything.
24 April 2025
My mum sadly passed away (suffering from Alzheimers/dementia) in March after just over 5 years in the care home. I always found the care staff extremely caring and lovely and I think they genuinely loved my mum which was of great comfort to me. My mum was initially very frail going in to the home due to her illness but soon gained weight and appeared more calm and content. This was all during a very tricky time with covid. Thank you
17 April 2025
I have been greatly impressed with the members of the staff, all of whom seem extremely efficient and also very pleasant to deal with. The care home is a beautiful place where all the patients appear to be very happy. In a couple of years, I will be ninety and would be well content to live somewhere like this if my health starts to deteriorate.
31 March 2025
Whilst my wife was in your care I found she spent a lot of time alone (no company at all). She had only a day bag and twice I found the bed flooded where she had split it whilst lying on it. Did request a night bag but it was not forthcoming. Food left for her to eat, no helping eating, found water bottle empty 3 times. Staff very nice just overworked, not enough of them, she passed after 3 weeks, so don't know if it would improve.
28 March 2025
When my wife came here, the staff really showed respect towards her, though they had never met her before and when I come here to visit my wife, I see the staff really love the people that they take care of.
21 March 2025
Fantastic team. Helpful management!
18 March 2025
I believe the wing (Tulip) is understaffed many times at weekends. Quite often and staff member is trying to look after 10 residents moving around, going to toilet and trying to leave rooms.
04 March 2025
Lovely rooms looking out onto the garden which is good for Mum as she is bed bound and she enjoys the view. Mum can exhibit challenging behavior but staff treat her with kindness and respect or a ready smile at all times. Nothing is ever too much trouble for them. Whilst care giving staff explain what they are going to do and reason for it to reassure Mum. Can't fault the care she receives.
04 March 2025
Overall extremely happy with the care that Mum receives. The buildings are always warm and cozy and the staff are always helpful and caring.
04 March 2025
My mother has recently come back out of hospital resulting in the staff having to be very alert towards her condition. They have all shown excellent experiences in dealing with her health needs. The communication skills were also of the highest level towards my mother, whilst changing her, feeding her and ensuring her care needs were of the highest standard. Good overall team work enabling my mother to carry on with her life. Thank you.
17 February 2025
My son has taken some time to settle in St Katharine's House, but this is down to his disabilities. We visited him recently and he was a bit down. The staff are always welcoming and friendly. They always ask us if we would like a hot drink which is very nice. Everyone there is always polite and ask us if we need anything. The house is always clean and tidy, as is my son's room. The staff are doing a tremendous job in looking after my son as he can be difficult sometimes. We are not worried about him as he is safe, warm and fed, being well looked after in terms of his medication and appointments. Thank you all.
25 November 2024
My wife went into respite dementia care. From first enquiry to leaving at the end of the residence I found the Admin staff to be polite, efficient and friendly. The Care Manager and caring staff were considerate and understanding. It was clear to me that all of the staff were relaxed and appeared happy in their work. This, to me, was a sign of employee satisfaction and a credit to the overall management of the home. Despite some personal difficulties my wife experienced the staff remained caring and professional throughout her stay. Without a doubt, I would recommend this Care Home because not only did they take care of my wife as the resident they were kind and considerate to me too.
31 October 2024
Very pleased with the service provided. Mum looks very well looked after. Nice and friendly staff.
13 June 2024
The staff at the care home have been outstanding, professional, friendly and hardworking. Lucky to have such wonderful staff.
12 June 2024
Nice home but could rearrange the sitting room to make it not look like a doctors/dentist waiting room. Chairs could be placed in semi-circles or four or six chairs and not in rows with some residents viewing the backs of heads of the residents in the row in front. It needs to look more friendly like your home would look. Also, the kitchen area needs to be kept clean at all times. Staff friendly but could be more trained in person-centred care and not just leave the residents sitting with no interaction given by waiting staff.
07 June 2024
I can not thank the staff, nurses and carers for their dedication and care enough. They treat the residents like a family, they are a wonderful team. Mum can be a bit difficult, as can all dementia residents. The staff are always very calm and kind when they have bad moments. Thank you.
14 May 2024
Both our parents are being cared for together at St Katharine's House. All the staff are friendly and very professional. All visitors are made to feel welcome. They are very supportive with difficult situations and are keen to make life better for the residents.
02 May 2024
Home is in a good position, near shops. Parking is good. Management and helpful staff are also friendly and helpful. Good rooms. Please note I have no previous experience of care homes, seems very expensive.
09 April 2024
I visited 4 care homes in the area and was impressed with St Katharine's because of the beautiful grounds, the friendly atmosphere, the clean, comfortable rooms, each with its own wet room, and the pleasant social areas.
Latest Reviews for St Katharine's House
30 April 2025
We are very happy with care shown to my father. All his needs are met in an efficient, professional manner. The staff work hard but always have to time to talk and spend time with the family.
29 April 2025
You cannot go out whenever you want which is what I need to be happy. The laundry leave a lot to be desired, clothes take up to a week to be delivered. Visitors are very few and the carers are always busy which means they don't have to for everything.
24 April 2025
My mum sadly passed away (suffering from Alzheimers/dementia) in March after just over 5 years in the care home. I always found the care staff extremely caring and lovely and I think they genuinely loved my mum which was of great comfort to me. My mum was initially very frail going in to the home due to her illness but soon gained weight and appeared more calm and content. This was all during a very tricky time with covid. Thank you
17 April 2025
I have been greatly impressed with the members of the staff, all of whom seem extremely efficient and also very pleasant to deal with. The care home is a beautiful place where all the patients appear to be very happy. In a couple of years, I will be ninety and would be well content to live somewhere like this if my health starts to deteriorate.
31 March 2025
Whilst my wife was in your care I found she spent a lot of time alone (no company at all). She had only a day bag and twice I found the bed flooded where she had split it whilst lying on it. Did request a night bag but it was not forthcoming. Food left for her to eat, no helping eating, found water bottle empty 3 times. Staff very nice just overworked, not enough of them, she passed after 3 weeks, so don't know if it would improve.
28 March 2025
When my wife came here, the staff really showed respect towards her, though they had never met her before and when I come here to visit my wife, I see the staff really love the people that they take care of.
21 March 2025
Fantastic team. Helpful management!
18 March 2025
I believe the wing (Tulip) is understaffed many times at weekends. Quite often and staff member is trying to look after 10 residents moving around, going to toilet and trying to leave rooms.
04 March 2025
Lovely rooms looking out onto the garden which is good for Mum as she is bed bound and she enjoys the view. Mum can exhibit challenging behavior but staff treat her with kindness and respect or a ready smile at all times. Nothing is ever too much trouble for them. Whilst care giving staff explain what they are going to do and reason for it to reassure Mum. Can't fault the care she receives.
04 March 2025
Overall extremely happy with the care that Mum receives. The buildings are always warm and cozy and the staff are always helpful and caring.
04 March 2025
My mother has recently come back out of hospital resulting in the staff having to be very alert towards her condition. They have all shown excellent experiences in dealing with her health needs. The communication skills were also of the highest level towards my mother, whilst changing her, feeding her and ensuring her care needs were of the highest standard. Good overall team work enabling my mother to carry on with her life. Thank you.
17 February 2025
My son has taken some time to settle in St Katharine's House, but this is down to his disabilities. We visited him recently and he was a bit down. The staff are always welcoming and friendly. They always ask us if we would like a hot drink which is very nice. Everyone there is always polite and ask us if we need anything. The house is always clean and tidy, as is my son's room. The staff are doing a tremendous job in looking after my son as he can be difficult sometimes. We are not worried about him as he is safe, warm and fed, being well looked after in terms of his medication and appointments. Thank you all.
25 November 2024
My wife went into respite dementia care. From first enquiry to leaving at the end of the residence I found the Admin staff to be polite, efficient and friendly. The Care Manager and caring staff were considerate and understanding. It was clear to me that all of the staff were relaxed and appeared happy in their work. This, to me, was a sign of employee satisfaction and a credit to the overall management of the home. Despite some personal difficulties my wife experienced the staff remained caring and professional throughout her stay. Without a doubt, I would recommend this Care Home because not only did they take care of my wife as the resident they were kind and considerate to me too.
31 October 2024
Very pleased with the service provided. Mum looks very well looked after. Nice and friendly staff.
13 June 2024
The staff at the care home have been outstanding, professional, friendly and hardworking. Lucky to have such wonderful staff.
12 June 2024
Nice home but could rearrange the sitting room to make it not look like a doctors/dentist waiting room. Chairs could be placed in semi-circles or four or six chairs and not in rows with some residents viewing the backs of heads of the residents in the row in front. It needs to look more friendly like your home would look. Also, the kitchen area needs to be kept clean at all times. Staff friendly but could be more trained in person-centred care and not just leave the residents sitting with no interaction given by waiting staff.
07 June 2024
I can not thank the staff, nurses and carers for their dedication and care enough. They treat the residents like a family, they are a wonderful team. Mum can be a bit difficult, as can all dementia residents. The staff are always very calm and kind when they have bad moments. Thank you.
14 May 2024
Both our parents are being cared for together at St Katharine's House. All the staff are friendly and very professional. All visitors are made to feel welcome. They are very supportive with difficult situations and are keen to make life better for the residents.
02 May 2024
Home is in a good position, near shops. Parking is good. Management and helpful staff are also friendly and helpful. Good rooms. Please note I have no previous experience of care homes, seems very expensive.
09 April 2024
I visited 4 care homes in the area and was impressed with St Katharine's because of the beautiful grounds, the friendly atmosphere, the clean, comfortable rooms, each with its own wet room, and the pleasant social areas.