St Katharine's House

Ormond Road, Wantage OX12 8EA
Review Us
9.6 89 Reviews
  • St Katharine's House, Wantage
St Katharine’s House Care Home in the heart of Wantage, offers skilled and compassionate 24 hour care and support for older adults with residential, dementia and nursing needs.

Part of the multi-award winning Gold Care Homes group, St Katharine's House has all the features you would expect to enable residents to live well. Spacious lounges and dining facilities are complemented by a hair salon, a games area and a cafe area where residents, their families and guests can view the frequent wildlife that visit the extensive 5-acre grounds. Bedrooms offer ensuite facilities, promoting independence and a dedicated activities team arrange a programme of activities, entertainment, events and outings that ensure there is something to suit everyone.

Led by highly a experienced and passionate General Manager who has been at the home since 2018, the team go above and beyond every day to ensure every one of their residents receives the care they deserve.

A warm welcome is promised, so if you are looking for care for a loved one, contact the friendly team at St Katharine's House today to see how they can help.
Show St Katharine's House on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1500
  • Self-Funded Residential Dementia Care: £1500 – £1500
  • Self-Funded Nursing Care: £1600 – £1600
  • Self-Funded Nursing Dementia Care: £1600 – £1600
  • RESPITE Self-Funded Residential Care: £1700 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1800 – £1800

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact St Katharine's House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Seema Thomas (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011
  • Number of floors: 2

Room Information

  • Single Rooms (84)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • No restrictions, encouraged to eat with residence if arriving for meal times.

Parking

  • 26 free parking space available

St Katharine's House Reviews (89)

9.6

St Katharine's House has a Review Score of 9.6 (9.567) out of 10, based on 28 reviews in the last 2 years.
Over all time St Katharine's House has 89 reviews.

Overall Experience
  • 54
  • 30
  • 4
  • 0
  • 1
Date Published
  • 89
  • 14
  • 19
  • 28
  • 61
Reviewer Connection to St Katharine's House
  • 30
  • 17
  • 10
  • 8
  • 5
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 89, showing 1-20
Review from Ray T (Husband of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my wife every day and have seen professionalism from every member of staff, cleaners, maintenance and carers. Administration staff are always available to help should anything needs to be attended to. Because I visit every day I see that it is consistent and the care provided is the best. Residents
are well cared for, clean & tidy and happy. Catering staff also do a wonderful job and meals are plentiful and nutritious. The entertainment staff arrange a vast array of activities and social events.
Reply from Seema Thomas, Home Manager at St Katharine's House

Hello, it is wonderful to hear all departments recognised, thank you!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gwendoline L (Wife of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been pleased with the care my husband has received over the last two years. It would be good to have some meetings with management to discuss how resident is behaving and any ways that we might help.
Reply from Seema Thomas, Home Manager at St Katharine's House

Thank you for taking the time to leave us a review. I operate an open door policy here at St Katharines House and welcome all feedback. We hold regular resident and relative meetings which you are most welcome to attend, and you can request a one to one meeting to discuss the care needs of your loved one at any time. Please do get in touch with me directly, and I will be pleased to chat with you and review your husbands care plan with you. Very best wishes

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A G (Friend of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent visit to a dear friend who is being well cared for by wonderful staff. Nothing is too much trouble to care for her every need. Staff informed me of her progress since she broke her pelvis and her day to day rehabilitation
Reply from Seema Thomas, Home Manager at St Katharine's House

Thank you for taking the time to leave us such a lovely review. Best wishes,

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L P (Daughter of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day my dad came to St Katherine's, Staff have been amazing, they care for my mum during this time which is hard on dad and the family. They do a great job caring for all the residents from what I have observed focused on dignity, respect and love. I would recommend without hesitation.
Reply from Seema, Home Manager at St Katharine's House

Thank you for taking the time to leave a review of our home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I B (Niece of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always friednly and helpful. Sometimes the food is overcooked, and can't be eaten.
Reply from Seema Thomas, Home Manager at St Katharine's House

Thank you for your positive comments about our friendly team, it's greatly appreciated. I am sorry to read your comments about the food and so I would encourage you to speak with me directly next time you visit your loved one so that we can establish where the issues may be and seek to remedy them. Best wishes.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tim B (Son of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As usual my visit was comforting and reassuring to know my mum is in such caring and professional hands. Every single member of staff are amazing and I thank you all for looking after my mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N M (Daughter of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are very happy with care shown to my father. All his needs are met in an efficient, professional manner. The staff work hard but always have to time to talk and spend time with the family.
Reply from Seema, Home Manager at St Katharine's House

Thanks for leaving us a review. Best wishes, HM

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A H (Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You cannot go out whenever you want which is what I need to be happy. The laundry leave a lot to be desired, clothes take up to a week to be delivered. Visitors are very few and the carers are always busy which means they don't have to for everything.
Reply from Seema Thomas, Home Manager at St Katharine's House

I am so sorry to read these comments as the team works very hard to make sure that every resident receives the care and support they need to be happy. I am a little surprised by the laundry comments as this is done daily. I will speak with you directly so that we can look to resolve any issues you feel you may be experiencing. Best wishes, Seema

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julia W (Daughter of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum sadly passed away (suffering from Alzheimers/dementia) in March after just over 5 years in the care home. I always found the care staff extremely caring and lovely and I think they genuinely loved my mum which was of great comfort to me. My mum was initially very frail going in to the home
due to her illness but soon gained weight and appeared more calm and content. This was all during a very tricky time with covid. Thank you
Reply from Seema Thomas, Home Manager at St Katharine's House

Thanks for leaving us a review, it was our pleasure to care for your mother. Warm wishes, HM

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K H (Father of Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been greatly impressed with the members of the staff, all of whom seem extremely efficient and also very pleasant to deal with. The care home is a beautiful place where all the patients appear to be very happy. In a couple of years, I will be ninety and would be well content to live somewhere
like this if my health starts to deteriorate.
Reply from Seema Thomas, Home Manager at St Katharine's House

Thank you for your lovely words! We're so pleased you had a great time and would consider us for the future. Kind regards, Seema

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N W (Husband of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Whilst my wife was in your care I found she spent a lot of time alone (no company at all). She had only a day bag and twice I found the bed flooded where she had split it whilst lying on it. Did request a night bag but it was not forthcoming. Food left for her to eat, no helping eating, found water
bottle empty 3 times. Staff very nice just overworked, not enough of them, she passed after 3 weeks, so don't know if it would improve.
Reply from Seung Ping, General Manager at St Katharine's House

Thank you for taking the time to write a review. I would not be able to comment on individual circumstances on this forum, but I am happy to meet with you should you wish to do so. We keep comprehensive care records, which record things like refusal to eat and drink, as this is very common on an end of life pathway and I am sure that we will be able to show you things you would not have observed which took place outside of your visits. Please do feel free to get in touch so that I may put your mind at ease.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B S (Husband of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my wife came here, the staff really showed respect towards her, though they had never met her before and when I come here to visit my wife, I see the staff really love the people that they take care of.
Reply from Seema Thomas, Home Manager at St Katharine's House

Thank you for taking the time to share your positive experience with us. It is our pleasure to care for all our residents. Regards, Seema

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P H (Husband of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic team. Helpful management!
Reply from Seung Ping, Home Manager at St Katharine's House

Thank you for such amazing feedback for my wonderful team. Regards, Seung Ping

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Neil T (Son of Resident) published on 18 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I believe the wing (Tulip) is understaffed many times at weekends. Quite often and staff member is trying to look after 10 residents moving around, going to toilet and trying to leave rooms.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S H (Daughter-in-law of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely rooms looking out onto the garden which is good for Mum as she is bed bound and she enjoys the view. Mum can exhibit challenging behavior but staff treat her with kindness and respect or a ready smile at all times. Nothing is ever too much trouble for them. Whilst care giving staff explain what
they are going to do and reason for it to reassure Mum. Can't fault the care she receives.
Reply from Seema Thomas, Home Manager at St Katharine's House

Thank you for your kind words. I'm thrilled to hear your comments about our kind and respectful care. With best wishes, Seema

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from James B (Son of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall extremely happy with the care that Mum receives. The buildings are always warm and cozy and the staff are always helpful and caring.
Reply from Seema Thomas, Home Manager at St Katharine's House

Thank you for taking the time to share your experience of our home. Best wishes, Seema

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alan H (Son of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has recently come back out of hospital resulting in the staff having to be very alert towards her condition. They have all shown excellent experiences in dealing with her health needs. The communication skills were also of the highest level towards my mother, whilst changing her, feeding her
and ensuring her care needs were of the highest standard. Good overall team work enabling my mother to carry on with her life. Thank you.
Reply from Seema Thomas, Home Manager at St Katharine's House

Thank you so much for leaving us a review. It is our pleasure to care for your mother. Warm regards, Seema

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L C (Father of Resident) published on 17 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has taken some time to settle in St Katharine's House, but this is down to his disabilities. We visited him recently and he was a bit down. The staff are always welcoming and friendly. They always ask us if we would like a hot drink which is very nice. Everyone there is always polite and ask
us if we need anything. The house is always clean and tidy, as is my son's room. The staff are doing a tremendous job in looking after my son as he can be difficult sometimes. We are not worried about him as he is safe, warm and fed, being well looked after in terms of his medication and appointments.
Thank you all.
Reply from Seung Ping, General Manager at St Katharine's House

Thank you for your kind review. We truly appreciate your trust in us and are always here to support your son with warmth and care. Seung

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pamela T (Daughter of Resident) published on 31 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the service provided. Mum looks very well looked after. Nice and friendly staff.
Reply from Seung Ping, Home Manager at St Katharine's House

Thank you so much for your kind feedback! We're delighted to hear that you are pleased with St Katharine's House.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N J (Daughter-in-law of Resident) published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the care home have been outstanding, professional, friendly and hardworking.
Lucky to have such wonderful staff.
Reply from Michael Daglish, Home Manager at St Katharine's House

Thank you for your kind words! Your positive feedback is greatly appreciated and will be shared with our staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.567)

Overview of Review Score

The Review Score of 9.6 (9.567) out of 10 for St Katharine's House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.567 for St Katharine's House is calculated as follows: ( (237 Excellents x 5) + (51 Goods x 4) + (30 Satisfactorys x 3) + (9 Poors x 2) + (1 Very Poors x 1) ) ÷ 328 Ratings = 4.567
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Katharine's House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (9)

Meet the Team (1)

No image found

Seema Thomas

Job Title: Care Home Manager Joined: 2025

With 30 years of nursing experience across India, Italy, and the UK, I have developed strong clinical expertise and leadership skills. My background includes working in diverse healthcare settings, from large care homes to fast paced hospital environments. I take pride in supporting and motivating teams, and I’m confident that these strengths will help me thrive as a manager. I’m excited to bring my experience, commitment, and positive approach to St Katharine’s, where I look forward to contributing to outstanding resident care.

Frequently Asked Questions about St Katharine's House

What types of Care is St Katharine's House registered for?

Older Person Care, Dementia & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Katharine's House have?

There are 84 Single Rooms.

What are the Facilities & Services at St Katharine's House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Katharine's House to the centre of Wantage?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Katharine's House to verify any information. View our terms and conditions. St Katharine's House has an Enhanced Service - more info.