St Katharine's House

Ormond Road, Wantage OX12 8EA
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9.6 91 Reviews
  • St Katharine's House, Wantage
St Katharine’s House Care Home in the heart of Wantage, offers skilled and compassionate 24 hour care and support for older adults with residential, dementia and nursing needs.

Part of the multi-award winning Gold Care Homes group, St Katharine's House has all the features you would expect to enable residents to live well. Spacious lounges and dining facilities are complemented by a hair salon, a games area and a cafe area where residents, their families and guests can view the frequent wildlife that visit the extensive 5-acre grounds. Bedrooms offer ensuite facilities, promoting independence and a dedicated activities team arrange a programme of activities, entertainment, events and outings that ensure there is something to suit everyone.

Led by highly a experienced and passionate General Manager who has been at the home since 2018, the team go above and beyond every day to ensure every one of their residents receives the care they deserve.

A warm welcome is promised, so if you are looking for care for a loved one, contact the friendly team at St Katharine's House today to see how they can help.
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Care Provided by St Katharine's House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1500
  • Self-Funded Residential Dementia Care: £1500 – £1500
  • Self-Funded Nursing Care: £1600 – £1600
  • Self-Funded Nursing Dementia Care: £1600 – £1600
  • RESPITE Self-Funded Residential Care: £1700 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1800 – £1800

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact St Katharine's House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Seema Thomas (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011
  • Number of floors: 2

Room Information

  • Single Rooms (84)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • No restrictions, encouraged to eat with residence if arriving for meal times.

Parking

  • 26 free parking space available

St Katharine's House Reviews (91)

9.6

St Katharine's House has a Review Score of 9.6 (9.648) out of 10, based on 30 reviews in the last 2 years.
Over all time St Katharine's House has 91 reviews.

Overall Experience
  • 58
  • 28
  • 4
  • 0
  • 1
Date Published
  • 91
  • 14
  • 23
  • 30
  • 61
Reviewer Connection to St Katharine's House
  • 30
  • 17
  • 10
  • 8
  • 7
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 91, showing 61-80
Review from Janis G (Daughter of Resident) published on 29 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We got in touch with St Katherine's for respite care for Mum when she was extremely unwell with dehydration. They were extremely compassionate and helpful to us when we were in a situation that we were finding difficult to deal with. Every one of the staff has been so kind and caring toward Mum and
ourselves. We could not fault the care she is receiving and she is very happy there.
Reply from Melissa Lawerence, Marketing Coordintaor at St Katharine's House

That's wonderful to hear, thank you for your kind feedback. We're delighted that you can't fault the care, and that your mother is enjoying her time with us - Many thanks!

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Review from M W (Daughter of Resident) published on 28 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I honestly cannot thank all the staff enough. We were so worried about Mum going into a care home but they have not only cared for her, she has a new lease of life. She’s smiling again, she genuinely loves being there. On top of that, she has her dog with her too. They have made it feel like a family.
There is not one negative thing I can say. Thank you so much.
Reply from Melissa Lawerence, Marketing Coordinator at St Katharine's House

That's incredible, thank you for your feedback, we're glad she's enjoying her time with us. We all know how valuable it is to have a pet with you whilst being in care - we're happy we could help - Best regards.

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Review from C W (Granddaughter of Resident) published on 6 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great care is given to my grandad. Such a variety of activities that my grandad really enjoys, for example, day trips to Millets, Sea Side etc. All the staff are lovely and friendly always happy to help.
Reply from Melissa Lawerence, Marketing Coordintaor at St Katharine's House

Hello and thank you for your very kind review. We're pleased to hear that your grandad is enjoying his time with us, much appreciated.

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Review from P S (Brother of Resident) published on 18 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Best care home ever.
Reply from Melissa Lawerence, Marketing Coordintaor at St Katharine's House

Fantastic to hear! We're really pleased with your response to our care home!

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Review from C S (Sister-in-law of Resident) published on 12 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They are extremely good and helpful. I recommend them to anyone.
Reply from Melissa Lawerence, Marketing Coordintaor at St Katharine's House

Thank you very much for your extremely kind review.

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Review from Maria B (Daughter of Resident) published on 3 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very friendly and helpful. Very relaxed and cosy atmosphere. Seems a very caring place.
Reply from Melissa Lawerence, Marketing Coordintaor at St Katharine's House

Absolutely lovely. We're glad your experience at St Katharine's is a positive one.

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Review from Oliver G (Husband of Resident) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find St Katherine's excellent in all respects. The care my wife receives from everyone at the home is first class. The help I receive is marvellous and my daughter is very pleased.
Reply from Melissa Lawerence, Marketing Coordinator at St Katharine's House

That's really great to hear. Thank you very much for your kind words.

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Review from R B (Friend of Resident) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting a very close friend with dementia, it is so comforting to meet such caring staff who always know who our friend is. Very cosy, friendly atmosphere and always a member of staff to call on. Only criticism would be the size of the room compared to other (more modern) care homes.
Reply from Melissa Lawerence, Marketing Coordintaor at St Katharine's House

Hello and thank you for your review. Thank you for your kind words. Best regards.

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Review from Carole W (Resident) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay here is great, I enjoy the staff, great help, can't do enough for me, good cakes, fresh with tea in the afternoon.
Reply from Melissa Lawerence, Marketing Coordintaor at St Katharine's House

Thank you for your kind review, we're glad that you are enjoying your time with us. Best Wishes.

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Review from P L (Husband of Resident) published on 22 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home manager and team, nursing staff, carers, cleaners at St Luke's are all very helpful they listen.
The laundry needs improving, the midday meal is ok but supper leaves a lot to be desired.
Reply from Melissa Lawerence, Marketing Coordintaor at St Katharine's House

Thank you for your kind review. We're happy that our staff have assisted you well. With resident and relative meetings, we're hoping to get more ideas concerning food choices.

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Review from N F (Nephew of Resident) published on 22 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our aunt was very happy being at St Katharine's House she liked the attention she received.
Reply from Melissa Lawerence, Marketing Coordintaor at St Katharine's House

Wonderful, thank you for your very kind comment, we appreciate your feedback.

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Review from Niki H (Daughter of Resident) published on 19 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Myself and my family were made to feel welcome immediately - nothing was too much trouble. A big step made easy. The food and quality is excellent. So far very good!
Reply from Melissa Lawerence, Marketing Coordintaor at St Katharine's House

Thank you very much for your feedback. If there is are any improvements we could consider, please feel free to let us know. Best.

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Review from Cathy G (Daughter of Resident) published on 4 November 2019 Submitted via Website • Report
Overall Experience 1.0 out of 5
My father was admitted to the secure section as an emergency by the local county council social services. This home was not our choice.
When I visited him I was shocked. The state of the building and the patients was my worst nightmare for a care home. There were patients screaming, others were wandering
around drooling.
The staff did not seem to be interested in caring for my father. When we went to collect him to go to another home, he was shuffling down the corridor wearing two pairs of trousers - at least one of which he did not own. I managed to take one pair off him but he was not wearing any underwear (despite being incontinent).
The staff had packed up the things from his room but we later found that items were missing which they could not locate. We were given empty medication boxes with no sign of the actual drugs.
Luckily we were able to move my father to a much better home nearer to my mother - at very little extra cost.
Reply from Melissa Lawerence, Marketing Coordintaor at St Katharine's House

Thank you for leaving your concerns. We are currently investigating this further and we will schedule management to contact directly regarding this matter.

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Review from G L (Son of Resident) published on 25 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad is receiving first-rate care, the carers are very patient and conscientious. We, that is my Mum and me, have no complaints about the care my Dad receives.
Reply from Melissa Lawerence, Marketing Coordintaor at St Katharine's House

Wonderful review, thank you very much for your kind comment, best regards.

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Review from Simon H (Son of Resident) published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Review arranged with my choice of appointment (day and time). Reviewer greeted my wife and me early, and we received refreshments. Done in a quiet, private room and purpose explained. The reviewer gave consideration and respect to us and my mother who is a resident at the home. Allowed to put our views
and opinions openly. Took about 40 minutes, fully satisfied with the review.
Reply from Melissa Lawerence, Marketing Coordintaor at St Katharine's House

Thank you for your review!

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Review from Rodney H (Son of Resident) published on 4 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am pleased with my mother's care here and I recognise the effort that has been made.
Reply from Melissa Lawerence, Marketing Coordintaor at St Katharine's House

Thank you for your kind feedback.

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Review from Jannette H (Daughter of Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum residing in St Katharine's House nursing unit. The staff are very kind to her and they do things to help her and nothing is too much trouble and some even go the extra mile to please mum. Mum is not a lazy person to be pleased but somehow some of the staff can make mum happy and shows some twinkle
in her eyes, love the lavender scent that they provide for mum.
Reply from Dalbir Jangra, Head of Marketing and Communications at St Katharine's House

Hi Jannette,


Thank you for your kind review.


Regards.


Dalbir.

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Review from Graham S (Son of Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The standard of care and staff support has improved since there has been a change in management.
In addition, the meals have improved with the chefs providing meals to cater for individual needs.
There is a good range of ages within the staff and they do complement each other, however, there is a
shortage of full-time staff mainly at weekends the agency staff, on the whole, are of poor quality!
There is a good range or organised activities with the ream well organised and happy.
Reply from Dalbir Jangra, Head of Marketing and Communications at St Katharine's House

Hi Graham


Thank you for your kind review. The change in management was essential to improve the home. We are currently undertaking a major recruitment drive to ensure agency staff are kept to a minimum. You should see a significant difference within the next 6 weeks.


Regards.

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Review from Andrew F (Partner of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find that the care my partner is receiving is good care and she is better than she has been for a long time. Okay.
Reply from Dalbir Jangra, Head of Marketing and Communications at St Katharine's House

Dear Andrew,


Thank you for your kind review.


Regards.

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Review from Ruth D (Resident) published on 10 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very caring homely place, happy with staff relations.
Reply from Melissa Lawerence, Marketing Coordintaor at St Katharine's House

Thank you for your kind review- regards.

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Current Review Score: 9.6 (9.648)

Overview of Review Score

The Review Score of 9.6 (9.648) out of 10 for St Katharine's House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.648 for St Katharine's House is calculated as follows: ( (270 Excellents x 5) + (51 Goods x 4) + (21 Satisfactorys x 3) + (9 Poors x 2) + (1 Very Poors x 1) ) ÷ 352 Ratings = 4.648
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Katharine's House is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

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Seema Thomas

Job Title: Care Home Manager Joined: 2025

With 30 years of nursing experience across India, Italy, and the UK, I have developed strong clinical expertise and leadership skills. My background includes working in diverse healthcare settings, from large care homes to fast paced hospital environments. I take pride in supporting and motivating teams, and I’m confident that these strengths will help me thrive as a manager. I’m excited to bring my experience, commitment, and positive approach to St Katharine’s, where I look forward to contributing to outstanding resident care.

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