St Katharine's House

Ormond Road, Wantage OX12 8EA
Review Us
9.6 91 Reviews
  • St Katharine's House, Wantage
St Katharine’s House Care Home in the heart of Wantage, offers skilled and compassionate 24 hour care and support for older adults with residential, dementia and nursing needs.

Part of the multi-award winning Gold Care Homes group, St Katharine's House has all the features you would expect to enable residents to live well. Spacious lounges and dining facilities are complemented by a hair salon, a games area and a cafe area where residents, their families and guests can view the frequent wildlife that visit the extensive 5-acre grounds. Bedrooms offer ensuite facilities, promoting independence and a dedicated activities team arrange a programme of activities, entertainment, events and outings that ensure there is something to suit everyone.

Led by highly a experienced and passionate General Manager who has been at the home since 2018, the team go above and beyond every day to ensure every one of their residents receives the care they deserve.

A warm welcome is promised, so if you are looking for care for a loved one, contact the friendly team at St Katharine's House today to see how they can help.
Show St Katharine's House on the Map

Care Provided by St Katharine's House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1500
  • Self-Funded Residential Dementia Care: £1500 – £1500
  • Self-Funded Nursing Care: £1600 – £1600
  • Self-Funded Nursing Dementia Care: £1600 – £1600
  • RESPITE Self-Funded Residential Care: £1700 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1800 – £1800

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact St Katharine's House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Seema Thomas (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011
  • Number of floors: 2

Room Information

  • Single Rooms (84)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • No restrictions, encouraged to eat with residence if arriving for meal times.

Parking

  • 26 free parking space available

St Katharine's House Reviews (91)

9.6

St Katharine's House has a Review Score of 9.6 (9.648) out of 10, based on 30 reviews in the last 2 years.
Over all time St Katharine's House has 91 reviews.

Overall Experience
  • 58
  • 28
  • 4
  • 0
  • 1
Date Published
  • 91
  • 14
  • 23
  • 30
  • 61
Reviewer Connection to St Katharine's House
  • 30
  • 17
  • 10
  • 8
  • 7
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 91, showing 41-60
Review from P W (Husband of Resident) published on 2 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care.
Lovely carers.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Duncan J (Son of Resident) published on 10 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Obviously, security I cannot speak of, but I do feel Mother is safe. Don't know about food. Overall, management and staff are very polite and accommodating. I would like Mother to be able to walk in the garden more when the weather allows.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T F (Resident) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manner with which I have been treated has been attentive, friendly, courteous and professional. Truly exceptional and a credit to all concerned, particularly the management. Thank you one and all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M H (Daughter of Resident) published on 20 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was taken into St Katherine's at the end of November. The assessment and admission process was easy and very professional. My mum seems to have settled in, and I was able to see how kind the carers were and the efforts being made to make her welcome and happy. I am confident that she is in a
good place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H F (Daughter of Resident) published on 4 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Thank you so much for facilitating my visit last week. A last-minute change to arrangements was very much appreciated and allowed Mum to see a very much loved relative. Mum was so pleased to see her and elicited much fun and laughter, recounting numerous stories of the past. Mum benefitted greatly from
this visit, giving a great boost to her mood. Thank you for being so accommodating.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen A (Daughter of Resident) published on 2 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very caring and peaceful home. The staff are to be commended for their work and efforts to care for patients and their families. The care home manager is a fine example to follow and should be proud of her staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Colin J (Son of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff across the entire home are very polite, very caring and professional. St Katharine's has been very helpful in making sure Mum and Dad can stay together, having been married for over 60 years. I feel that my mum and dad are both looked after in a very caring way and the staff do everything
possible to create a vibrant and fun environment with different activities during a very difficult pandemic environment. The home take Covid-19 very seriously and their procedures I believe are best in class so I know Mum and Dad are safe in their hands.
Reply from Rachel, Marketing Manager at St Katharine's House

Thank you so much for taking the time to provide feedback. We are delighted that our fantastic team at St Katharine's have helped to provide a vibrant environment for your Mum and Dad to enjoy together.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Moira M (Wife of Resident) published on 4 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'd like to commend the staff at St Katharine's for their incredible hard work during this pandemic. Despite all the extra pressure of lockdown, government regulations and restrictions, vaccinations, testing and sterilisation, their amazing standard of care has never faltered. Every member of staff
has met each new challenge with unfailing cheerfulness. It's been incredibly reassuring and a comfort to me to know that my husband continues to receive such kind and compassionate care. Well done to the whole team!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Son of Resident) published on 27 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been excellent, booking my parents because of emergency admission and post-hospital admission. Great, friendly feeling and made to feel welcome. They have settled in well and are happy.
Reply from Jemar Legister, Marketing Associate at St Katharine's House

Thank you for taking the time out to leave such a positive review. We are happy to hear that you are happy with the quality of care and service provided at St Katharine's House. Thank you, and stay safe.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian S (Husband of Resident) published on 3 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Every effort being made to facilitate safety.
Reply from Sym Jaj, Senior Marketing Executive at St Katharine's House

Thank you for your kind review. The measures that we are taking are in the best interests of each of our residents and staff; and we sincerely appreciate your support. Wishing you well.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Phillipa S (Daughter of Resident) published on 9 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has recently moved to St Katharine's and it has been a really positive experience for her and for us. Mum tells us regularly how kind the staff are and how much she enjoys the food. The activities team do a fantastic job and it is really heartwarming to see the photos on Facebook of her enjoying
herself at a time when we can’t visit her because of the coronavirus restrictions and to know that she is safe and well looked after. I wouldn’t hesitate in recommending St Katharine's. Thank you for your care.
Reply from Alison Foreman, Director of Sales and Marketing at St Katharine's House

Thank you for your wonderful review and your feedback on the team at the home. Everyone works so hard to ensure that the residents have the best of everything, it is good to see their hard work recognised. Keeping our resident safe, well and happy is the key to ensuring they can face this difficult time.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Douglas O (Resident) published on 7 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to St Katherine's House in September 2020 but knew St Katherines' well as my wife was resident in the nursing unit. Now I am residing in here as well. The service and care could not be better!
Reply from Alison Foreman, Director of Sales and Marketing at St Katharine's House

Thank you very much for your wonderful review. I am very glad to hear that you are able to report that 'the service and the care could not be better'. Everyone will be very pleased to know.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sharon C (Daughter of Resident) published on 10 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum has been at St Katharine's for 4 years now. I have always been happy with the way she has been looked after.
The staff are very friendly and helpful. They always have a chat with you and ask how you are.
From what I have seen of the food, it always looks good.
During the current pandemic,
the staff have gone above and beyond to keep the residents safe and well. The fact that they locked down earlier than a lot of other care homes and have not had one single case of Covid-19 speaks volumes.
The activities team have been amazing and have had some great ideas!
Thank you all for your care.
Reply from Alison Foreman, Director of Sales and Marketing at St Katharine's House

Thank you very much for taking the time and trouble to post a review about St Katherine's Care Home. Yes, you are right, the team are spot on and really showed both concern and ingenuity to ensure that the residents were safe, well, protected and happy during the recent lockdown period. Thank you also for raising awareness that there are many care homes who were thankfully untouched by the virus. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue W (Daughter of Resident) published on 10 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been looked after very well. I am very pleased with the care. I would recommend St Katherine's. Everyone is very friendly and helpful. Her room is lovely and clean and tidy and has a lovely view.
Reply from Alison Foreman, Director of Sales and Marketing at St Katharine's House

Thank you for reviewing St Katherine's. A 5* review is wonderful and very much appreciated by all. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen S (Regular Volunteer) published on 19 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well my experience of this home is nothing but great, I have helped out for the past four to five years, maybe more. For most of the time I have helped with there summer fete, but this last few months with the home being in full lockdown, I have helped when they have put their hand out to ask if someone
could find XYZ for the home. And nine times out of ten I have found what they needed. As a home I am so pleased they have up to now stayed free of this virus. And hopefully will stay free. And when things change we can get back to helping more on-site. The staff are second to none, some of them think at times, more of the residents than their own health. Is this a good thing or a bad thing, I don’t know but I sure know they make everyone feel like family and treat everyone like family, be it staff, family members of the residents or the residents. The place is one big family, if I ever need to go into a home I hope I get a place like this.
Stay safe all and we see you all soon.
Reply from Melissa Lawerence, Marketing Coordintaor at St Katharine's House

Thank you for your wonderful thoughtful comment, we really appreciate the kindness you have shown our home, and are equally pleased that you have great things to say about our staff and describe our care home has 'one big family'. We're wishing you the best, stay safe!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Hilary P (Daughter of Resident) published on 3 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to this home 3 months ago during the week of Lockdown. Her health was not good and she had dementia and was not the easiest resident to care for. She passed away this week. During her short stay there in extreme circumstances, I was able to speak to her on the phone and have Skype calls. She
seemed very content and said it was a lovely place, she also said the food was really good. The nurses and staff kept me well informed and were always polite and kind. I can only thank them for the care and attention they gave my mother.
Reply from Sym Jaj, Senior Marketing Executive at St Katharine's House

Hi Hilary, thank you for taking the time to leave us a review despite the difficult time you are going through. Firstly we'd like to say we are so sorry for your loss. It's lovely to hear that our amazing team at St Katharine's were able to make your mother comfortable.
Sending kind thoughts and our condolences to you and your family. Stay safe.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kevin P (Son of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came in for respite just over a week ago. Has settled very well and is certainly enjoying the company of others and, by her account, the food which is both plentiful and of good quality. Plenty of activities to keep her occupied and entertained.
Reply from Sym Jaj, Senior Marketing Executive at St Katharine's House

Hi Kevin, it's always lovely to hear that we have happy residents and family members. We are so glad that your mum has settled in well and enjoying the meals. Thank you for taking the time to leave us a positive review; I will share this with the team.


We hope you stay safe and well.


Kind regards,

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Glenn S (Son of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the staff at St Katharine's for their support and kindness during a difficult time. My father was in the hospital, and due to circumstances beyond our control, we were unable to assist him. The customer relations manager and her team were very helpful and practical. They arranged
Dad's transfer to the home while providing us with reassurance and up to date information. Dad has settled into the home well, and we can only praise St Katharine's staff for their dedication and help.
Reply from Sym Jaj, Senior Marketing Executive at St Katharine's House

Dear Glenn, thank you for your very kind review. I'm sorry to hear about your father's health, we understand how difficult this can be for families. I'm glad that he is in good hands now at St Katharine's. We hope that his time with us is more than pleasant.
Thank you again, take care and stay safe.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P G (Husband of Resident) published on 7 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been here for one week.
Her carers are friendly and efficient.
Reply from Melissa Lawerence, Marketing Coordinator at St Katharine's House

Hello and thank you for your very kind feedback - it is much appreciated!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J A (Daughter of Resident) published on 6 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your team are very caring. Mum's needs seem to be getting larger as she is no longer mobile. The food provided always looks very good. Mum has had a few falls and urine infections but they are dealt with as soon as possible. I am very happy with her being at St Katherine's House.
Reply from Melissa Lawerence, Marketing Coordinator at St Katharine's House

Thank you for your incredible feedback regarding food, our team and our response to incidents/injuries, it's valuable feedback - we appreciate your kind remarks.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.648)

Overview of Review Score

The Review Score of 9.6 (9.648) out of 10 for St Katharine's House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.648 for St Katharine's House is calculated as follows: ( (270 Excellents x 5) + (51 Goods x 4) + (21 Satisfactorys x 3) + (9 Poors x 2) + (1 Very Poors x 1) ) ÷ 352 Ratings = 4.648
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Katharine's House is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (9)

Meet the Team (1)

No image found

Seema Thomas

Job Title: Care Home Manager Joined: 2025

With 30 years of nursing experience across India, Italy, and the UK, I have developed strong clinical expertise and leadership skills. My background includes working in diverse healthcare settings, from large care homes to fast paced hospital environments. I take pride in supporting and motivating teams, and I’m confident that these strengths will help me thrive as a manager. I’m excited to bring my experience, commitment, and positive approach to St Katharine’s, where I look forward to contributing to outstanding resident care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Katharine's House to verify any information. View our terms and conditions. St Katharine's House has an Enhanced Service - more info.