St Katharine's House

Ormond Road, Wantage OX12 8EA
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9.6 84 Reviews
  • St Katharine's House, Wantage
St Katharine’s House Care Home in the heart of Wantage, offers skilled and compassionate 24 hour care and support for older adults with residential, dementia and nursing needs.

Part of the multi-award winning Gold Care Homes group, St Katharine's House has all the features you would expect to enable residents to live well. Spacious lounges and dining facilities are complemented by a hair salon, a games area and a cafe area where residents, their families and guests can view the frequent wildlife that visit the extensive 5-acre grounds. Bedrooms offer ensuite facilities, promoting independence and a dedicated activities team arrange a programme of activities, entertainment, events and outings that ensure there is something to suit everyone.

Led by highly a experienced and passionate General Manager who has been at the home since 2018, the team go above and beyond every day to ensure every one of their residents receives the care they deserve.

A warm welcome is promised, so if you are looking for care for a loved one, contact the friendly team at St Katharine's House today to see how they can help.

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Care Provided by St Katharine's House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 84 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Seema Thomas (Home Manager)
  • Admission Criteria
    • Ages from 18 to 120
  • Room Information
    • Single Rooms (84)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011
    • Number of floors: 2

Funding & Fees Guide for St Katharine's House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,500
    • Self-Funded Residential Dementia Care £1,500 – £1,500
    • Self-Funded Nursing Care £1,600 – £1,600
    • Self-Funded Nursing Dementia Care £1,600 – £1,600
    • RESPITE Self-Funded Residential Care £1,700 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,700 – £1,700
    • RESPITE Self-Funded Nursing Care £1,800 – £1,800
    • RESPITE Self-Funded Nursing Dementia Care £1,800 – £1,800

  • Fees are subject to an assessment of individual needs.
  • (these prices are only a guideline, please contact St Katharine's House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions, encouraged to eat with residence if arriving for meal times.


  • Parking

  • 26 free parking space available


St Katharine's House Reviews (84)

Total of 84, showing 21-40
9.6

St Katharine's House has a Review Score of 9.6 (9.551) out of 10, based on 25 reviews in the last 2 years. Over all time St Katharine's House has 84 reviews.

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  • 29
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Review from Peter H (Husband of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the care, compassion, and indeed love shown to my wife during her nearly one-year stay at St Katherine’s. The professionalism of all the staff, the attention given to each resident, and the general happy atmosphere created is a testament to the high standards and ethos set by the
management and implemented by each team member. While some of the facilities may be dated the food is excellent and all areas are kept spotlessly clean and there are numerous mental and physical activities to occupy residents. I could not have chosen a better place for my wife.

Reply from Michael Daglish, Home Manager at St Katharine's House

Thank you for taking the moment to leave such a positive review. We are thrilled to hear that you are delighted with the quality of care and support that we provide to all our residents. The team at St Katharine's House is hardworking and passionate, as they strive to ensure the quality of care provided to each resident is nothing short of exceptional. Thank you again.


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Review from Sue I (Daughter of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom received excellent, compassionate care from the Manager and her wonderful staff, full of empathy and support for both the residents and their families during mom’s time at Saint Katharine‘s. It was so good to have the continuity of the same staff caring for mom day in and day out. They knew her
so well, even down to her favourite biscuits and how she liked her toast cooked. Everyone knew mom, from the managers, the carers, the lovely office staff, the catering team, the maintenance team, the wonderful activities coordinators and the visiting hairdresser. The family had peace of mind knowing that mom was being so well looked after. We were very regular visitors, at many different times of the day, and the standard of care was always the same, excellent.

Reply from Michael Daglish, Home Manager at St Katharine's House

Thank you for your kind words about Saint Katharine's Care Home. We're glad your mum received excellent care from our team. Your trust means a lot to us.


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Review from Guy H (Son of Resident) published on 5 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I have visited Mum, all the staff have been amazing. Mum is much more settled and relaxed in herself. To know that Mum is safe, cared for, treated with love and kindness, eating nutritious healthy food, singing and dancing, and going to chapel means more to me than words can describe, There
always seems to be a kind, loving atmosphere between staff and residents, I certainly feel it.

Reply from Chante Woodley, Marketing Coordinator at St Katharine's House

We greatly appreciate your kind words about St. Katharine's House! We are delighted to hear that your mother has received fantastic care. Kind Regards.


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Review from Kerry M (Daughter of Resident) published on 16 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needed respite care and was lucky enough to stay at St Katharine's House for two weeks. The staff are an extraordinary team. All very warm, friendly, welcoming and efficient. She was made so welcome. She has dementia and was so very well taken care of by the wonderful, kind, caring and attentive
staff. Mom is very television-oriented, it makes her calm and happy. I brought Mom's telly with and maintenance were very helpful in getting it working. Thank you so much to all of the wonderful staff and St Katharine's team.

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Review from Diane J (Daughter of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are all so happy with our mum's care at St Katherine's. She is very pleased to be here and loves the staff, they are all very kind and helpful. Our mum loves the activities here there is always something for her to do.
We have taken our mum for walks in the grounds which are really lovely.
Most
days our Mum is taken outdoors and can sit and enjoy the sunshine and fresh air.

Reply from Chante Woodley, Marketing Coordinator at St Katharine's House

Thank you for taking the time to provide a review for St Katherine's House! We will relay your lovely message to the team. We strive for the best care and well-being of all our residents.


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Review from Eve R (Wife of Resident) published on 7 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very nervous on behalf of both myself and my husband bringing him on the first day, but the welcome we both got was amazing. Everyone was really kind and caring, and we were immediately put at our ease. The staff in this home are excellent. I couldn't praise them enough. They are ready to help
in any way they care, and I include all staff in that.

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Review from Vivienne H (Daughter of Resident) published on 7 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who has been staying in the St Luke's unit of St Katharine's for three months, has felt welcomed and cared for from the moment she arrived. It is a very positive and encouraging environment, and my mum has made great progress with her mobility. Thank you to all the staff for the high standard
of care and support which we have experienced.

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Review from Margart W (Respite Resident) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have experienced wonderful support and generous, loving care. You are all doing a grand job, and I appreciate everything you have done for me. Thank you so much.

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Review from D C (Brother of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think and believe the staff at St Katharine's are doing a fantastic job. A level of care that goes above and beyond what would normally be expected.

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Review from S W (Daughter of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy my mum is being looked after here. The staff are amazing with the residents and are always very helpful with any questions I have about Mum.
Thanks to all who work here.

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Review from Jenny W (Daughter of Resident) published on 26 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been looked after to the highest level. He came into the care home very poorly after Covid. The home supported and cared for him ensuring his bedsores were treated appropriately.
All staff were welcoming and kind to him and us.

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Review from Suzanne T (Daughter of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family is extremely happy with the care Mum is receiving. She is looking a lot better since she came here. She's put on weight and is eating and drinking very well. The staff are always very welcoming to all family. They are very helpful, respectful and professional. Although Mum is on a minced
diet, it is well-presented and looks appetising. I would highly recommend St Katharine's to anyone looking for care for their elderly family member.

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Review from Graham L (Son of Resident) published on 12 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum was very worried about coming to the home but when she met one of the carers she'd known from a little girl her worry disappeared. Staff are very helpful, the phone was answered promptly and answered questions as soon as possible.

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Review from P W (Husband of Resident) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care.
Lovely carers.

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Review from Duncan J (Son of Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Obviously, security I cannot speak of, but I do feel Mother is safe. Don't know about food. Overall, management and staff are very polite and accommodating. I would like Mother to be able to walk in the garden more when the weather allows.

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Review from T F (Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manner with which I have been treated has been attentive, friendly, courteous and professional. Truly exceptional and a credit to all concerned, particularly the management. Thank you one and all.

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Review from M H (Daughter of Resident) published on 20 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was taken into St Katherine's at the end of November. The assessment and admission process was easy and very professional. My mum seems to have settled in, and I was able to see how kind the carers were and the efforts being made to make her welcome and happy. I am confident that she is in a
good place.

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Review from H F (Daughter of Resident) published on 4 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you so much for facilitating my visit last week. A last-minute change to arrangements was very much appreciated and allowed Mum to see a very much loved relative. Mum was so pleased to see her and elicited much fun and laughter, recounting numerous stories of the past. Mum benefitted greatly from
this visit, giving a great boost to her mood. Thank you for being so accommodating.

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Review from Karen A (Daughter of Resident) published on 2 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very caring and peaceful home. The staff are to be commended for their work and efforts to care for patients and their families. The care home manager is a fine example to follow and should be proud of her staff.

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Review from Colin J (Son of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff across the entire home are very polite, very caring and professional. St Katharine's has been very helpful in making sure Mum and Dad can stay together, having been married for over 60 years. I feel that my mum and dad are both looked after in a very caring way and the staff do everything
possible to create a vibrant and fun environment with different activities during a very difficult pandemic environment. The home take Covid-19 very seriously and their procedures I believe are best in class so I know Mum and Dad are safe in their hands.

Reply from Rachel, Marketing Manager at St Katharine's House

Thank you so much for taking the time to provide feedback. We are delighted that our fantastic team at St Katharine's have helped to provide a vibrant environment for your Mum and Dad to enjoy together.


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Current Review Score: 9.6 (9.551)

Overview of Review Score

The Review Score of 9.6 (9.551) out of 10 for St Katharine's House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.551 for St Katharine's House is calculated as follows: ( (208 Excellents x 5) + (48 Goods x 4) + (26 Satisfactorys x 3) + (9 Poors x 2) + (1 Very Poors x 1) ) ÷ 292 Ratings = 4.551

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Katharine's House is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (1)

Seung Ping Riggs

Seung Ping Riggs

Job Title: Care Home Manager

Joined: 2018

Seung Ping has been the manager of St Katharine’s Care Home since 2018. She aims to develop the team while transmitting Gold Care Homes's core values to each individual to build a strong foundation and continually improve the quality of care they provide.


Seung has been able to enhance her leadership capabilities and has allowed her to learn from her staff, residents, and their families. The role is highly dynamic which means every day brings forth new challenges allowing the team at St Katharine's to adapt and improve over time.