Submit a Review for Abbey Chase Nursing Home
Bridge Road, Chertsey, KT16 8JW
View Full Details of Abbey Chase Nursing HomeLatest Reviews for Abbey Chase Nursing Home
12 August 2025
My husband and I had looked around many care homes and also asked around our friends. Having been given the name of Abbey Chase, we visited. Immediately, we loved the amazingly friendly and caring staff and feel of the home. The rooms and grounds are so pretty. My mother has been in there a couple of weeks now and she is incredibly well cared for. The relief is massive and we cannot be more grateful and pleased. Lastly (and more importantly) the lovely manager at the home has been so wonderfully supportive, helpful and kind which led us to trust in her expertise. She has shown us great empathy at this time and generously given of her time. Thank you.
21 July 2025
The staff at Abbey Chase are all lovely and have worked very hard to help my husband settle. He has dementia and their kindness and patience has helped him become calm and settled.There is a lovely atmosphere throughout the home. The grounds are beautiful and we have enjoyed many walks outside where the many trees, river, wildlife and fishpond make is special experience. Thank you to everyone for their hard work and kindness.
21 July 2025
I have been in here for four weeks.The staff were all pleasant and caring. My stay here has been excellent. All my medication was given at the correct time. The rooms were clean and the beds very comfortable.
04 July 2025
I would recommend Abbey Chase to anyone whose parents need care. All the staff are unbelievable, friendly, caring and so supportive. I can't praise them enough, from management down to all the staff.
04 July 2025
My husband is looked after better than I could ever imagine. He is cleaned every day with fresh clothes and fed amazing food whenever he wants it. The staff and management are amazing and treat him like family. We love Abbey Chase and all the staff.
18 June 2025
We, as a family, can not emphasise how caring and passionate all the staff have been whilst supporting our mother on her final journey. Every staff member, at all levels, always demonstrated caring, compassion and professionalism throughout our mother's stay at Abbey and we would have no hesitation in recommending it. The staff should be recognised for all the hard work they do, sometimes in very difficult circumstances. Thank you all.
16 June 2025
Amazing consistent care by a loving and kind staff. My brother is safe and secure and I know he is well cared for. Any problems that he has are dealt with effectively.
29 May 2025
My mum has been at Abbey Chase for a while now and I honestly can say the experience has been nothing but positive. The staff are absolutely amazing, so kind, attentive and genuinely caring. It gives me real peace of mind knowing is in such good hands. Everytime I visit I am greeted iwth warmth and professionalism. I'm incredibly grateful to everyone at Abbey Chase for the love and dedication they show everyday.
27 May 2025
Since my dad has been at Abby Chase we have noticed a great difference in him.The staff are so attentive to all residents. They are fed very well 3 times daily with constant tea of coffee, cakes, biscuits in between. We feel very satisfied that his care and needs are met all the time which is a big relief.
07 May 2025
My father was taken into the complex care unit in December 2024 from hospital. He was scared and confused as was I, but we were entirely supported by the kindness and expertise of the management team and supervisors. They dealt with a difficult behavioural time for my dad and an emotional time for me with love, understanding and compassion. The management team are down to earth, yet professional - I felt like my father's care and my well-being were in capable hands.
02 May 2025
My father-in-law received very good care whilst at Abbey Chase. I found the facilities to be very clean and it smelt good. Every one greeted us with a smile and engaged with us in hello's and goodbyes. The managers were very friendly and supportive, always finding time to deal with our concerns and answered our questions knowledgeably. It promotes a feeling of calm there.
12 March 2025
Fantastic care for my grandmother. Put myself and my family at ease knowing she is in a place that meets all of her needs and more. All the staff are very friendly and welcoming.
10 March 2025
I felt relieved and very pleased to bring my mum to Abbey Chase. Her hospital experience was degrading and horrendous. I feel reassured that my mum is being looked after by people who care, from the cleaners to the carers and nurses and management staff, they are approachable and helpful.
04 March 2025
We are so very thankful for the whole team of staff who looked after our father (in law). Everything possible was done by the team to help him and make his last few months safe, comfortable and happy. Thank you all very much.
13 February 2025
My dear Mum has been at Abbey Chase Nursing Home since November, initially for respite, however, has now become a resident which I am very pleased about. The home is very friendly, caring and kind. The wonderful staff and nurses look after my mum and keep her safe day and night. There are daily activities to join should you wish, with a lovely welfare team. Abbey Chase is very well managed and the team are a delight. Thank you.
20 January 2025
We cannot thank the team at Abbey Chase enough for their care, support and friendship towards our dad. The management and staff are caring, patient empathetic and professional. In our experience, they took time to understand my dad's character and personality and adapted his care accordingly. Nothing ever seemed too much trouble here throughout his stay, regardless of circumstances. We were continually impressed and thankful.
14 January 2025
Wonderful staff, attentive and kind. Our friend was very comfortable and taken care of. Nothing was too much trouble. The evening manager was so lovely and welcoming. I would recommend Abbey Chase to care for a loved one. Thank you!
09 January 2025
A wonderful and caring home for my end-of-life brother-in-law. The team were so caring to the last when he passed. Thank you. You've gone above and beyond in your care. Nothing was too much trouble and there was always a smile.
12 December 2024
The care at Abbey Chase Nursing Home for my nan was five-star. All the carers and staff cared for my nan so well, with pure kindness and kept her comfortable and happy up until the end. They treated her and us like family and I can't recommend or thank them enough.
28 November 2024
It has been a pleasant experience all around since my mother was discharged from hospital for respite care at Abbey Chase. One particular lady especially has been very caring, attentive and answers any questions that I may have. My mind was always at rest when I see her around and is a fabulous addition to the team.
Latest Reviews for Abbey Chase Nursing Home
12 August 2025
My husband and I had looked around many care homes and also asked around our friends. Having been given the name of Abbey Chase, we visited. Immediately, we loved the amazingly friendly and caring staff and feel of the home. The rooms and grounds are so pretty. My mother has been in there a couple of weeks now and she is incredibly well cared for. The relief is massive and we cannot be more grateful and pleased. Lastly (and more importantly) the lovely manager at the home has been so wonderfully supportive, helpful and kind which led us to trust in her expertise. She has shown us great empathy at this time and generously given of her time. Thank you.
21 July 2025
The staff at Abbey Chase are all lovely and have worked very hard to help my husband settle. He has dementia and their kindness and patience has helped him become calm and settled.There is a lovely atmosphere throughout the home. The grounds are beautiful and we have enjoyed many walks outside where the many trees, river, wildlife and fishpond make is special experience. Thank you to everyone for their hard work and kindness.
21 July 2025
I have been in here for four weeks.The staff were all pleasant and caring. My stay here has been excellent. All my medication was given at the correct time. The rooms were clean and the beds very comfortable.
04 July 2025
I would recommend Abbey Chase to anyone whose parents need care. All the staff are unbelievable, friendly, caring and so supportive. I can't praise them enough, from management down to all the staff.
04 July 2025
My husband is looked after better than I could ever imagine. He is cleaned every day with fresh clothes and fed amazing food whenever he wants it. The staff and management are amazing and treat him like family. We love Abbey Chase and all the staff.
18 June 2025
We, as a family, can not emphasise how caring and passionate all the staff have been whilst supporting our mother on her final journey. Every staff member, at all levels, always demonstrated caring, compassion and professionalism throughout our mother's stay at Abbey and we would have no hesitation in recommending it. The staff should be recognised for all the hard work they do, sometimes in very difficult circumstances. Thank you all.
16 June 2025
Amazing consistent care by a loving and kind staff. My brother is safe and secure and I know he is well cared for. Any problems that he has are dealt with effectively.
29 May 2025
My mum has been at Abbey Chase for a while now and I honestly can say the experience has been nothing but positive. The staff are absolutely amazing, so kind, attentive and genuinely caring. It gives me real peace of mind knowing is in such good hands. Everytime I visit I am greeted iwth warmth and professionalism. I'm incredibly grateful to everyone at Abbey Chase for the love and dedication they show everyday.
27 May 2025
Since my dad has been at Abby Chase we have noticed a great difference in him.The staff are so attentive to all residents. They are fed very well 3 times daily with constant tea of coffee, cakes, biscuits in between. We feel very satisfied that his care and needs are met all the time which is a big relief.
07 May 2025
My father was taken into the complex care unit in December 2024 from hospital. He was scared and confused as was I, but we were entirely supported by the kindness and expertise of the management team and supervisors. They dealt with a difficult behavioural time for my dad and an emotional time for me with love, understanding and compassion. The management team are down to earth, yet professional - I felt like my father's care and my well-being were in capable hands.
02 May 2025
My father-in-law received very good care whilst at Abbey Chase. I found the facilities to be very clean and it smelt good. Every one greeted us with a smile and engaged with us in hello's and goodbyes. The managers were very friendly and supportive, always finding time to deal with our concerns and answered our questions knowledgeably. It promotes a feeling of calm there.
12 March 2025
Fantastic care for my grandmother. Put myself and my family at ease knowing she is in a place that meets all of her needs and more. All the staff are very friendly and welcoming.
10 March 2025
I felt relieved and very pleased to bring my mum to Abbey Chase. Her hospital experience was degrading and horrendous. I feel reassured that my mum is being looked after by people who care, from the cleaners to the carers and nurses and management staff, they are approachable and helpful.
04 March 2025
We are so very thankful for the whole team of staff who looked after our father (in law). Everything possible was done by the team to help him and make his last few months safe, comfortable and happy. Thank you all very much.
13 February 2025
My dear Mum has been at Abbey Chase Nursing Home since November, initially for respite, however, has now become a resident which I am very pleased about. The home is very friendly, caring and kind. The wonderful staff and nurses look after my mum and keep her safe day and night. There are daily activities to join should you wish, with a lovely welfare team. Abbey Chase is very well managed and the team are a delight. Thank you.
20 January 2025
We cannot thank the team at Abbey Chase enough for their care, support and friendship towards our dad. The management and staff are caring, patient empathetic and professional. In our experience, they took time to understand my dad's character and personality and adapted his care accordingly. Nothing ever seemed too much trouble here throughout his stay, regardless of circumstances. We were continually impressed and thankful.
14 January 2025
Wonderful staff, attentive and kind. Our friend was very comfortable and taken care of. Nothing was too much trouble. The evening manager was so lovely and welcoming. I would recommend Abbey Chase to care for a loved one. Thank you!
09 January 2025
A wonderful and caring home for my end-of-life brother-in-law. The team were so caring to the last when he passed. Thank you. You've gone above and beyond in your care. Nothing was too much trouble and there was always a smile.
12 December 2024
The care at Abbey Chase Nursing Home for my nan was five-star. All the carers and staff cared for my nan so well, with pure kindness and kept her comfortable and happy up until the end. They treated her and us like family and I can't recommend or thank them enough.
28 November 2024
It has been a pleasant experience all around since my mother was discharged from hospital for respite care at Abbey Chase. One particular lady especially has been very caring, attentive and answers any questions that I may have. My mind was always at rest when I see her around and is a fabulous addition to the team.