






Situated on the banks of the River Abbey, Abbey Chase Nursing Home is a 20th-century country-house setting that offers residential and nursing care. A true nature-lover's paradise, Abbey Chase is located within a quiet country retreat and surrounded by tranquil landscaped gardens. It's also characterised by original features, including an evergreen oak tree, octagonal carp pond, walled garden, orchard and a peaceful riverside walk. Situated close to Chertsey Town, Abbey...
Care Provided by Abbey Chase Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Abbey Chase Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- CHD Living Ltd
- Private Owned
Person in charge
- Maria Krystyanc (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2014
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (34)
Abbey Chase Nursing Home Reviews (95)
Abbey Chase Nursing Home has a Review Score of 10 (9.975) out of 10, based on 34 reviews in the last 2 years.
Over all time Abbey Chase Nursing Home has 95 reviews.
Amazing support provided to Mum, during her 10 weeks stay at Abbey Chase in a temporary step-down bed following hospital discharge.
Every staff member we met was extremely professional and efficient, they were always cheerful and encouraging with Mum. This kind and carefully measured level of support made her transition from living at home on her own, to moving into the Care Home environment so much easier.
Thank you very much for lovely feedback for our care home and staff. Kind Regards Maria
From the moment he arrived we were welcomed as if we were checking into a 5-star hotel.
He had a lovely room which we were able to personalise with throws, pictures etc from home to make him feel comfortable and settled. Sadly, he passed away after just a couple of weeks but the kindness, professionalism, and respect shown to both of us during that time was outstanding. And being able to take our dog, Monty, to visit him was a real bonus and I know that brought him great comfort just when it was needed the most.
Nothing was too much trouble. The staff didn't just look after my husband, they looked after me too which was so appreciated.
I returned to following his passing to collect a few things and I was welcomed back like an old friend.
I cannot praise the management - Maria and Gino, and the staff of Abbey Chase highly enough. You made a difficult time so very much easier to cope with. Thank you.
Kind regards Maria
I am very happy with the care being given to my dad. They keep Dad clean and comfortable. All the staff are respectful, approachable, and very welcoming to me as family. Everyone is happy to answer questions and tailor Dad's care to his changing needs. I feel lucky to have found Abbey Chase for my Dad's care. Thank you.
Thank you for lovely review. Kind words always mean a lot for us . Kind regards Maria
After several bad experiences with care homes, it's such a relief to find Abbey chase for my grandmother. After an accident in hospital my grandmother unfortunately had to go into permanent residential care which has been quite difficult for us as a family to come to terms with. However Abbey chase has made the experience and transition as smooth as possible. The entire team treat her like family and we feel confident in her care there which hasn't been the case elsewhere. She is treated with respect, love and dignity which we think is so important. They are open with communication and recommendations and have been a great help throughout our experience. My grandmother has settled in well and seems very happy with her surroundings and new extended family. We would highly recommend Abbey Chase Nursing Home. Thankyou Maria, Gino and the team!
Maria
As a family we have been told nightmare stories about care homes and were so worried about leaving our mum in one. However, Abbey Chase have been amazing! All of the management, staff, carers and even kitchen staff were so kind, caring, smiley and happy. We can't thank each and every one of them enough for the love and support they showed our 83 year old mum and wouldn't hesitate in recommending this care home for any future resident who is in need of round the clock care. Even the food was tasty! Thank you from the bottom of our hearts for taking such good care of our beautiful little mum!
Thank you very much for so lovely review for our home and team. Much appreciated.
Warm, welcoming staff in a spacious, bright environment. Ensure the safety, comfort and welfare of all the residents. Nothing is too much for the staff who are supportive of residents and visitors. An excellent nursing home.
Thank you for lovely feedback about our home. Kind regards Maria
My mother-in-law (ages 96) moved into Abbey Chase after a period in hospital following falls. She settled very quickly; she found the home very clean and the staff very caring, always ready to help. She enjoyed the food. I found the management team really helpful when making plans for the future, as I was not used to the system. Mother-in-law enjoyed the activities laid on, and was always kept busy with colouring etc. Would recommend the home to anyone needing short term care.
Thank you very much for lovely and kind wards about our home and staff. Kind regards Maria
We moved my mother in law into Abbey Chase 3 weeks ago. During a particularly difficult time because my father in law was suffering from chronic kidney failure (sadly he has subsequently died) and was being cared for at hospital we needed to find a suitable cate home for her as she was unable to look after herself. The management have been exceptionally helpful in sorting all manner of admin and logistics out - all done with care, compassion and love. We have found the same qualities to be on show with my mother in law's stay at the care home. Thank you very much.
Big thank you for so lovely feedback and kind words. Much appreciated. Kind regards
My mum suffers from dementia and the staff are kind and empathetic, seeing to her living needs and speaking to her with friendliness and respect. She loves the company and smiling faces, it really has a warm, safe feel and the staff feel like a family, helping each other and joining in. It has proved to be the best choice for all of us.
Thank you very much for so lovely feedback about out home and team. Kind regards
My husband and I had looked around many care homes and also asked around our friends. Having been given the name of Abbey Chase, we visited. Immediately, we loved the amazingly friendly and caring staff and feel of the home. The rooms and grounds are so pretty. My mother has been in there a couple of weeks now and she is incredibly well cared for. The relief is massive and we cannot be more grateful and pleased. Lastly (and more importantly) the lovely manager at the home has been so wonderfully supportive, helpful and kind which led us to trust in her expertise. She has shown us great empathy at this time and generously given of her time. Thank you.
Thank you very much for so lovely feedback about our home, team. |It is much appreciated by all of us.
The staff at Abbey Chase are all lovely and have worked very hard to help my husband settle. He has dementia and their kindness and patience has helped him become calm and settled.There is a lovely atmosphere throughout the home. The grounds are beautiful and we have enjoyed many walks outside where the many trees, river, wildlife and fishpond make is special experience. Thank you to everyone for their hard work and kindness.
Thank you very much for so kind words and lovely feedback. It is pleasure to support your husband each day. Kind regards
I have been in here for four weeks.The staff were all pleasant and caring. My stay here has been excellent. All my medication was given at the correct time. The rooms were clean and the beds very comfortable.
Thank you very much. I hope you doing well at home. Much appreciated your lovely feedback
I would recommend Abbey Chase to anyone whose parents need care. All the staff are unbelievable, friendly, caring and so supportive. I can't praise them enough, from management down to all the staff.
Thank you very much for so lovely review. Kind regards Maria
The staff and management are amazing and treat him like family. We love Abbey Chase and all the staff.
Thank you very much for your lovely wards about us. We appreciate so much Kind regards Maria
We, as a family, can not emphasise how caring and passionate all the staff have been whilst supporting our mother on her final journey. Every staff member, at all levels, always demonstrated caring, compassion and professionalism throughout our mother's stay at Abbey and we would have no hesitation in recommending it. The staff should be recognised for all the hard work they do, sometimes in very difficult circumstances. Thank you all.
Thank you for so lovely and kind words about our home. Much appreciated. Kind regards Maria
Amazing consistent care by a loving and kind staff. My brother is safe and secure and I know he is well cared for. Any problems that he has are dealt with effectively.
Thank you very much for lovely feedback and kind words, much appreciated. Kind Regards Maria
My mum has been at Abbey Chase for a while now and I honestly can say the experience has been nothing but positive. The staff are absolutely amazing, so kind, attentive and genuinely caring. It gives me real peace of mind knowing is in such good hands. Everytime I visit I am greeted iwth warmth and professionalism. I'm incredibly grateful to everyone at Abbey Chase for the love and dedication they show everyday.
Thank you very much Zoe for so kind feedback. Kind regards
Since my dad has been at Abby Chase we have noticed a great difference in him.The staff are so attentive to all residents. They are fed very well 3 times daily with constant tea of coffee, cakes, biscuits in between. We feel very satisfied that his care and needs are met all the time which is a big relief.
Thank you very much for such a lovely review. Much appreciated. Kind regards
My father was taken into the complex care unit in December 2024 from hospital. He was scared and confused as was I, but we were entirely supported by the kindness and expertise of the management team and supervisors. They dealt with a difficult behavioural time for my dad and an emotional time for me with love, understanding and compassion. The management team are down to earth, yet professional - I felt like my father's care and my well-being were in capable hands.
Thank you very much Justine for so lovely feedback about our home. Much appreciated.
My father-in-law received very good care whilst at Abbey Chase. I found the facilities to be very clean and it smelt good. Every one greeted us with a smile and engaged with us in hello's and goodbyes. The managers were very friendly and supportive, always finding time to deal with our concerns and answered our questions knowledgeably. It promotes a feeling of calm there.
Dear Sean thank you very much for a lovely feedback about our home. Kind Regards
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 15 Aug 2024
Whether it was strawberries and cream in front of Wimbledon, marvelling at the Olympic athletes in Paris, or following the Three Lions in their effort to win the European Championships,...
There are no upcoming events for Abbey Chase Nursing Home.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: CHD Living Ltd
Accreditations
There are no accreditations posted yet for Abbey Chase Nursing Home.
Meet the Team (2)

At Abbey Chase, we strive to always provide the highest standard of nursing, respite, residential and specialist care. We ensure that we meet all the needs and wishes of all our residents, focusing on person-centred care to truly make our residents’ time at Abbey Chase a pleasure. We would love to hear from you; if you would like to see our home for yourself, please don’t hesitate to contact me to arrange a tour.

Meet our Clinical Lead, a passionate healthcare professional dedicated to delivering high-quality care and supporting our team at Abbey Chase Nursing Home.
Frequently Asked Questions about Abbey Chase Nursing Home
What types of Care is Abbey Chase Nursing Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Abbey Chase Nursing Home have?
There are 64 Single Rooms.
What are the Facilities & Services at Abbey Chase Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Abbey Chase Nursing Home to the centre of Chertsey?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey Chase Nursing Home to verify any information. View our terms and conditions. Abbey Chase Nursing Home has an Enhanced Service -more info.