Abbey Chase Nursing Home, Chertsey, Surrey
Abbey Chase Nursing Home, Chertsey, Surrey
Abbey Chase Nursing Home, Chertsey, Surrey

Abbey Chase Nursing Home offers residential and nursing care within a quiet country retreat with tranquil landscaped grounds, numerous gardens and riverside walks. The home is situated close to Chertsey Town and is easily accessible by the M25 and mainline station at Weybridge.

Abbey Chase offers first-class accommodation with modern facilities. The pleasant, centrally heated single and shared rooms have excellent views of the grounds and surrounding countryside with some rooms featuring en-suite bathroom facilities.

The nurses and care staff at Abbey Chase have the necessary nursing qualifications and caring experience required to ensure that residents are happy, comfortable and content in their retirement. They ensure the highest standards of personal dignity are maintained at all times as personal care involves a sensitive response to physical and emotional needs.

Health professionals including a doctor, dentist and physiotherapist make regular visits to the home. Residents can also book appointments with opticians, audiologists and chiropodists as and when required.

Hairdressers also visit the home on a regular basis and transport can be arranged for mobile residents who enjoy visiting the amenities within the local community.

Owner: Abbey Chase Residential & Nursing Homes Ltd

Person in charge: Roz Salmani (Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 62 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Admission Information: Private and some Social Services funded. Ages 60+.

Single Rooms: 52

Shared Rooms: 5

Rooms with ensuite WC: 33

Weekly Charges Guide: Personal Care Single from £730 , Personal Care Shared (per person) from £680 (These prices are only a guideline, please contact Abbey Chase Nursing Home to find out the exact price for your requirements.) Nursing Care Single from £1035 , Nursing Care Shared (per person) from £940 (These prices are only a guideline, please contact Abbey Chase Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Abbey Chase Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 23 Oct 2017

Nursing

Reviews

7.8 Abbey Chase Nursing Home has a Review Score of 7.8 (7.827)

The Review Score of 7.8 (maximum of 10) for Abbey Chase Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Abbey Chase Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.085 for Abbey Chase Nursing Home is calculated as follows: ( (29 Excellents x 5) + (33 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 82 Ratings = 4.085

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.742 Points relating to the number of positive Reviews for Abbey Chase Nursing Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 12.4 positive Reviews (62 registered maximum number of service users ÷ 5). 3 Reviews ÷ 12.4 Target = 0.242

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    4
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Abbey Chase Nursing Home?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Abbey Chase Nursing Home

  • Resident / Service User
    2
  • Daughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

My husband is fairly well looked after - but is not encouraged to get into his wheelchair (as he is not very comfortable) - but could stay in it for approximately an hour. Because he is more or less bed bound and eats all the food, he has put on a tremendous amount of weight. Have tried on various occasions for him to go on a diet but all they do is not give him puddings.
This is a home which is adequate but could do better.

How likely would you be to recommend Abbey Chase Nursing Home? Neither Unlikely or Likely

Average Rating: 

 3.2 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Poor

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Poor

Very well run. Staff very well managed and mannered.

How likely would you be to recommend Abbey Chase Nursing Home? Extremely Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Management: Good

Rooms: Satisfactory

Value for Money: Good

I have been a resident for just about one and a half years and I feel the place is second to none. My conditions are fulfilled as the best possible. I suffer from MS for over 30 years and it is a condition that does not easily accommodate with family life. The alternate offered here is pleasant.

How likely would you be to recommend Abbey Chase Nursing Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Friendly, caring residential home. High standards of cleanliness and good food. Knowledgeable nursing staff.

How likely would you be to recommend Abbey Chase Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

A very caring, friendly, and professional environment for looking after my father. He resides in a very clean well-ventilated sun room with private facilities and without a doubt he is very fond of all the excellent staff who look after him. There are many and varied activities the residents can get involved in to keep them active both mentally and physically (if they choose). A lovely garden to wander round with a river to one side, wonderful setting. We spent a lot of time researching homes, we could not have been luckier to find Abbey Chase. Dad loves it, so do I.

How likely would you be to recommend Abbey Chase Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good setting, fields, horses, stream, generally very good, no complaints.

How likely would you be to recommend Abbey Chase Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

My brother went into Abbey Chase Residential Care in Chertsey on the 8th August as he wasn't being properly looked after at home. He was very underweight and 'untidy' and had really lost the will to do anything. I wish you could see the picture of him last Saturday (just five days later) at their annual Garden Party for residents and family - timed that well! Persuaded to leave his room, he ended up staying for nearly two hours and ate a plate of pork - only eats chicken and turkey breast! - and two eclairs! Thank you, Abbey Chase, for not only revitalising his appetite but his mind as well.

How likely would you be to recommend Abbey Chase Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Submit a Review for Abbey Chase Nursing Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Abbey Chase Nursing Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Abbey Chase Nursing Home