Abbey Chase Nursing Home

Bridge Road, Chertsey KT16 8JW
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9.9 88 Reviews
  • Abbey Chase Nursing Home, Chertsey
Situated on the banks of the River Abbey, Abbey Chase Nursing Home is a 20th-century country-house setting that offers residential and nursing care. A true nature-lover's paradise, Abbey Chase is located within a quiet country retreat and surrounded by tranquil landscaped gardens. It's also characterised by original features, including an evergreen oak tree, octagonal carp pond, walled garden, orchard and a peaceful riverside walk. Situated close to Chertsey Town, Abbey Chase is easily accessible by the M25 and mainline station at Weybridge.

Abbey Chase offers first-class accommodation with modern facilities, and is registered for 62 beds. The inviting, centrally heated single and shared rooms have scenic views of the grounds and surrounding countryside, with some rooms featuring en-suite bathroom facilities. Care is always provided with dignity and individuality in mind. At Abbey Chase, focus is primarily placed on residential and nursing care, with a secondary focus on respite, dementia, and palliative & end-of-life care.

The nurses and care staff at Abbey Chase have the necessary nursing qualifications and caring experience, which enable them to ensure residents are happy and comfortable in their retirement. The highest standards of personal dignity are maintained at all times, and the personal care they offer is always approached with sensitivity to physical and emotional needs in mind. Health professionals including a doctor, dentist and physiotherapist make regular visits to the home. Residents can also book appointments with opticians, audiologists and chiropodists whenever needed.

Upon using the outdoor space, residents can expect to find an abundance of wildlife - including kingfishers, grebes and Mandarin geese. Hairdressers also make regular visits to the home, and for those who like to explore the amenities within the local community, transport can easily be arranged.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

These prices are only a guideline, please contact Abbey Chase Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Maria Krystyanc (Manager)

Local Authority / Social Services

Admission Criteria

  • Private and some Social Services funded
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (34)

Abbey Chase Nursing Home Reviews (88)

9.9

Abbey Chase Nursing Home has a Review Score of 9.9 (9.861) out of 10, based on 47 reviews in the last 2 years.
Over all time Abbey Chase Nursing Home has 88 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Abbey Chase Nursing Home
  • 38
  • 10
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Total of 88, showing 1-20
Review from R W (Son-in-law of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved my mother in law into Abbey Chase 3 weeks ago. During a particularly difficult time because my father in law was suffering from chronic kidney failure (sadly he has subsequently died) and was being cared for at hospital we needed to find a suitable cate home for her as she was unable to look
after herself. The management have been exceptionally helpful in sorting all manner of admin and logistics out - all done with care, compassion and love. We have found the same qualities to be on show with my mother in law's stay at the care home. Thank you very much.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Big thank you for so lovely feedback and kind words. Much appreciated. Kind regards

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Review from D S (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Abbey Chase is a wonderful place which is managed and run by a fantastic team. It sits in beautiful grounds with a stream and natural forest area. The staff, care for, talk to, listen to and help every resident. The managers know every resident well. There are activities every day and the residents
sit in a communal room which looks onto the beautiful grounds. At lunch everyone sits in a beautifully set dining hall more like a hotel and the food is delicious. Everywhere in the home is unbelievably spotless and smells clean and fresh at all times. The bedrooms are modern, homely and bright.
My mum suffers from dementia and the staff are kind and empathetic, seeing to her living needs and speaking to her with friendliness and respect. She loves the company and smiling faces, it really has a warm, safe feel and the staff feel like a family, helping each other and joining in. It has proved to be the best choice for all of us.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for so lovely feedback about out home and team. Kind regards

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Review from Kim W (Daughter of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I had looked around many care homes and also asked around our friends. Having been given the name of Abbey Chase, we visited. Immediately, we loved the amazingly friendly and caring staff and feel of the home. The rooms and grounds are so pretty. My mother has been in there a couple of
weeks now and she is incredibly well cared for. The relief is massive and we cannot be more grateful and pleased. Lastly (and more importantly) the lovely manager at the home has been so wonderfully supportive, helpful and kind which led us to trust in her expertise. She has shown us great empathy at this time and generously given of her time. Thank you.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for so lovely feedback about our home, team. |It is much appreciated by all of us.

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Review from Jill J (Wife of Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Abbey Chase are all lovely and have worked very hard to help my husband settle. He has dementia and their kindness and patience has helped him become calm and settled.There is a lovely atmosphere throughout the home. The grounds are beautiful and we have enjoyed many walks outside where
the many trees, river, wildlife and fishpond make is special experience. Thank you to everyone for their hard work and kindness.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for so kind words and lovely feedback. It is pleasure to support your husband each day. Kind regards

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Review from Brian H (Respite Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in here for four weeks.The staff were all pleasant and caring. My stay here has been excellent. All my medication was given at the correct time. The rooms were clean and the beds very comfortable.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much. I hope you doing well at home. Much appreciated your lovely feedback

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Review from Simon P (Son-in-law of Resident) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend Abbey Chase to anyone whose parents need care. All the staff are unbelievable, friendly, caring and so supportive. I can't praise them enough, from management down to all the staff.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for so lovely review. Kind regards Maria

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Review from Sylvia L (Wife of Resident) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is looked after better than I could ever imagine. He is cleaned every day with fresh clothes and fed amazing food whenever he wants it.
The staff and management are amazing and treat him like family. We love Abbey Chase and all the staff.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for your lovely wards about us. We appreciate so much Kind regards Maria

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Review from J M (Son of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We, as a family, can not emphasise how caring and passionate all the staff have been whilst supporting our mother on her final journey. Every staff member, at all levels, always demonstrated caring, compassion and professionalism throughout our mother's stay at Abbey and we would have no hesitation
in recommending it. The staff should be recognised for all the hard work they do, sometimes in very difficult circumstances. Thank you all.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you for so lovely and kind words about our home. Much appreciated. Kind regards Maria

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Review from T M (Sister of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing consistent care by a loving and kind staff. My brother is safe and secure and I know he is well cared for. Any problems that he has are dealt with effectively.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for lovely feedback and kind words, much appreciated. Kind Regards Maria

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Review from Zoe C (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Abbey Chase for a while now and I honestly can say the experience has been nothing but positive. The staff are absolutely amazing, so kind, attentive and genuinely caring. It gives me real peace of mind knowing is in such good hands. Everytime I visit I am greeted iwth warmth and
professionalism. I'm incredibly grateful to everyone at Abbey Chase for the love and dedication they show everyday.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much Zoe for so kind feedback. Kind regards

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Review from D P (Daughter of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my dad has been at Abby Chase we have noticed a great difference in him.The staff are so attentive to all residents. They are fed very well 3 times daily with constant tea of coffee, cakes, biscuits in between. We feel very satisfied that his care and needs are met all the time which is a big
relief.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for such a lovely review. Much appreciated. Kind regards

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Review from Justine W (Daughter of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was taken into the complex care unit in December 2024 from hospital. He was scared and confused as was I, but we were entirely supported by the kindness and expertise of the management team and supervisors. They dealt with a difficult behavioural time for my dad and an emotional time for me
with love, understanding and compassion. The management team are down to earth, yet professional - I felt like my father's care and my well-being were in capable hands.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much Justine for so lovely feedback about our home. Much appreciated.

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Review from Sean Q (Son-in-law of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law received very good care whilst at Abbey Chase. I found the facilities to be very clean and it smelt good. Every one greeted us with a smile and engaged with us in hello's and goodbyes. The managers were very friendly and supportive, always finding time to deal with our concerns and
answered our questions knowledgeably. It promotes a feeling of calm there.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Dear Sean thank you very much for a lovely feedback about our home. Kind Regards

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Review from Jordan G (Grandson of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care for my grandmother. Put myself and my family at ease knowing she is in a place that meets all of her needs and more. All the staff are very friendly and welcoming.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you for lovely feedback for my team. We are delighted that you are happy with our care. Kind Regards

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Review from Lesley G (Daughter of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I felt relieved and very pleased to bring my mum to Abbey Chase. Her hospital experience was degrading and horrendous. I feel reassured that my mum is being looked after by people who care, from the cleaners to the carers and nurses and management staff, they are approachable and helpful.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for lovely feedback. It is a pleasure to look after your mum. Kind regards

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Review from S Y (Daughter-in-law of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so very thankful for the whole team of staff who looked after our father (in law). Everything possible was done by the team to help him and make his last few months safe, comfortable and happy.
Thank you all very much.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

It was a pleasure for us. Thank you so much for the nice feedback; it means a lot to us. Kind regards.

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Review from T A (Daughter of Resident) published on 13 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear Mum has been at Abbey Chase Nursing Home since November, initially for respite, however, has now become a resident which I am very pleased about. The home is very friendly, caring and kind. The wonderful staff and nurses look after my mum and keep her safe day and night. There are daily activities
to join should you wish, with a lovely welfare team. Abbey Chase is very well managed and the team are a delight. Thank you.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for so lovely and kind feedback about Home and staff. It is much appreciated by all of us. Kind Regards.

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Review from Andrea W (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank the team at Abbey Chase enough for their care, support and friendship towards our dad. The management and staff are caring, patient empathetic and professional. In our experience, they took time to understand my dad's character and personality and adapted his care accordingly.
Nothing
ever seemed too much trouble here throughout his stay, regardless of circumstances. We were continually impressed and thankful.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for the lovely feedback. Please, if you need anything, we are here to assist you. Kind regards, Maria.

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Review from Bridget O (Friend of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful staff, attentive and kind. Our friend was very comfortable and taken care of. Nothing was too much trouble. The evening manager was so lovely and welcoming. I would recommend Abbey Chase to care for a loved one. Thank you!
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for the lovely feedback about our home and staff. Much appreciated. I am very glad that your friend was comfortable and well looked after. Kind regards.

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Review from Colin S (Brother-in-law of Resident) published on 9 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful and caring home for my end-of-life brother-in-law. The team were so caring to the last when he passed. Thank you. You've gone above and beyond in your care. Nothing was too much trouble and there was always a smile.
Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for such lovely words about my Abbey Chase. It was a pleasure to support your brother-in-law and your lovely family. I hope you will come soon to visit us. Kind Regards.

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Current Review Score: 9.9 (9.861)

Overview of Review Score

The Review Score of 9.9 (9.861) out of 10 for Abbey Chase Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.861 for Abbey Chase Nursing Home is calculated as follows: ( (486 Excellents x 5) + (55 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 552 Ratings = 4.861
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbey Chase Nursing Home is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Maria

Maria Krystyanc

Job Title: Manager

At Abbey Chase, we strive to always provide the highest standard of nursing, respite, residential and specialist care. We ensure that we meet all the needs and wishes of all our residents, focusing on person-centred care to truly make our residents’ time at Abbey Chase a pleasure. We would love to hear from you; if you would like to see our home for yourself, please don’t hesitate to contact me to arrange a tour.

Gino

Gino Ballesca

Job Title: Clinical Lead

Meet our Clinical Lead, a passionate healthcare professional dedicated to delivering high-quality care and supporting our team at Abbey Chase Nursing Home.

Frequently Asked Questions about Abbey Chase Nursing Home

What types of Care is Abbey Chase Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Abbey Chase Nursing Home have?

There are 62 Single Rooms.

What are the Facilities & Services at Abbey Chase Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbey Chase Nursing Home to the centre of Chertsey?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey Chase Nursing Home to verify any information. View our terms and conditions. Abbey Chase Nursing Home has an Enhanced Service - more info.