






Situated on the banks of the River Abbey, Abbey Chase Nursing Home is a 20th-century country-house setting that offers residential and nursing care. A true nature-lover's paradise, Abbey Chase is located within a quiet country retreat and surrounded by tranquil landscaped gardens. It's also characterised by original features, including an evergreen oak tree, octagonal carp pond, walled garden, orchard and a peaceful riverside walk. Situated close to Chertsey Town, Abbey...
Care Provided by Abbey Chase Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Abbey Chase Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- CHD Living Ltd
- Private Owned
Person in charge
- Maria Krystyanc (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2014
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (34)
Abbey Chase Nursing Home Reviews (95)
Abbey Chase Nursing Home has a Review Score of 10 (9.975) out of 10, based on 34 reviews in the last 2 years.
Over all time Abbey Chase Nursing Home has 95 reviews.
The manager is excellent, her approach and kindness is outstanding. The home is clean and does not smell like many homes do. Excellent staff who go the extra mile to make sure residents are safe and happy. They are kind and efficient. Thank you all at Abbey Chase, you made life for us all so much easier.
Thank you very much for lovely feedback. Kind regards.
I would like to thank the team for the courteous and caring way they have looked after my dad for the last month.
Thank you very much for the nice review for Abbey Chase. Kind Regards.
My husband was admitted for respite after a stroke. What an amazing care home, wonderful, caring, kind and respectful staff. Two members of staff go way above anything you could hope for, always ready to chat/information etc. Make you feel very comfortable that your loved one is getting top-quality care and attention from all areas of the care home. Very impressed and well-managed home.
Thank you very much for the lovely feedback. Kind regards.
My father was admitted to Abbey Chase as part of a step-down process from the hospital. From day one the care and consideration given to my father has been excellent. I would highly recommend management of this home is open and transparent. Communication is excellent. I can find no faults.
Thank you very much for so nice feedback. Much appropriated. Kind regards.
The Abbey Chase Nursing Home has the resident at the centre of its care. The residents are provided with tasty and nutritious meals. The rooms are spotlessly clean and tidy. Residents are looked after extremely well and the carers are kind and caring. Visitors are welcomed with warm smiles and can come and go as they please. I highly recommend this care home.
Thank you so much for so lovely feedback about Abbey Chase and its staff. Kind regards.
Our dad was discharged from the hospital on September 23rd and placed on a block bed contract at Abbey Chase Nursing Home while we searched for an alternative accommodation for him. Although Abbey Chase is in need of modernisation, it is well managed by the manager who sets an excellent example of welcoming kindness. We had a positive interaction with all staff providers who were attentive to our dad's needs and eager to please. The staffing levels are good and the staff are knowledgeable, responsive and genuinely interested in the residents. We left the facility feeling confident that our dad was in safe hands.
Thank you Gary for so positive feedback. Kind regards.
The home is warm, clean and company if you want it. Bedrooms are a nice size and homely with TV. The food also looks good and has plenty of variety. Definitely recommend this home!
Thank you very much for the positive feedback. Kind regards.
Brilliant. My dad came in December and he’s happy. They take into consideration his needs and are very welcoming to his family when they visit. The home is safe and clean and has a great management team, he hasn’t been there long but made my dad feel at ease.
Kind regards.
The manager is exceptional and two members of staff, in particular, were also brilliant.
Thank you very much for your lovely feedback. Kind Regards, Maria
The care my mum receives from all the staff is absolutely amazing. They treat her so well. I feel completely at ease with my mum in this home. I can phone if I need to know anything or if I am worried about anything. She is very happy here. The staff and management are so incredibly friendly and caring. They put on super activities for the residents to join in. I would recommend this home to anyone, it is just the best. The staff are all heroes!
Thank you very much for so lovely feedback. Kind regards, Maria
I moved here at the end of July 2023 as aftercare from hospital, after a few weeks of settling in, whilst we established how much 'hands-on' care I needed, we established a routine. Whilst I strive to maintain as much independence as possible, I accept that there are things I need help with and this is always readily available. I have always been made to feel most welcome and the staff are all very friendly. I moved rooms when a more suitable room became available to help with my mobility which is an example of how accommodating Abbey Chase Nursing Home are when they can.
Thank you very much for the lovely feedback about Abbey Chase. Kind regards, Maria.
It’s always scary when a loved one goes into a care home, even on a temporary/respite basis like my father. From day one, the staff at Abbey Chase ensured that my family and I knew that my dad was safe, comfortable and well looked after. The managers are excellent at keeping things running smoothly, from ordering medications to arranging transport for hospital appointments. The nurses and carers are all so kind, patient and compassionate, and keep us fully informed on my dad’s condition. Every single member of staff I have met over the past two months has been lovely, and many of them go so far above and beyond to make patients and their families comfortable. I’m so grateful that my father ended up at Abbey Chase, and would recommend it wholeheartedly to anyone who will listen!
Thank you very much for such lovely feedback. Kind regards, Maria.
Very pleased with the care provided for my partner. Found staff polite, helpful and friendly. Been made welcome each time I visited Abbey Chase Nursing Home.
Thank you very much for the lovely feedback. Kind regards, Maria.
Management and staff were superb throughout her six-week stay. They provided for her vegetarian diet and were always on hand to give her support and empathy when required. The nursing team were professional and the hands-on carers were a delight. Management should be very proud of their team!
Thank you, Richard, for such lovely feedback. It was a pleasure looking after your mum. Kind regards, Maria.
Care was excellent. Care staff were friendly and experienced in giving good care. My wife enjoyed the meals. The care home was extremely well managed.
Thank you very much for the lovely feedback. It was a pleasure to support your wife in Abbey Chase. Kind Regards Maria
Very friendly staff, always happy to help! The home was very relaxed with a nice atmosphere and lovely grounds to walk around. The carers/staff were always available to chat and had a good sense of humour.
Thank you very much for the lovely feedback. Much appreciated by the team in Abbey Chase.
I found the staff friendly and helpful. The room was kept clean. Mum was comfortable and checked on regularly. The nursing staff were very attentive and the nursing manager a delight to deal with.
Thank you very much for the nice feedback. Much appreciated by the Abbey Chase Team.
My mum came to the home from the palliative care ward of a hospital. Although she was only at the home for 6 weeks until she passed away, we have nothing but praise for the dignity and kindness shown to my mum and her family by all the staff. In particular the nurses and the home manager.
Thank you very much for your kind and positive feedback. It was a pleasure to look after your mum. Kind regards, Abbey Chase Team.
The Manager is extremely helpful, caring and approachable for all needs and care shown towards my neighbour, she made a respite situation so much more pleasurable. The team are amazing. Thank you so much.
Thank you very much for the lovely feedback for my team. Kind Regards
Mum was sent to Abbey Chase after a series of falls and hospital stays. The staff were welcoming and were fun and friendly. Mum was encouraged to join in with other residents but not pressured if she didn't feel like it. She enjoyed the food and overall had a lovely time.
Thank you very much for the nice feedback. It was a pleasure to look after your mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 15 Aug 2024
Whether it was strawberries and cream in front of Wimbledon, marvelling at the Olympic athletes in Paris, or following the Three Lions in their effort to win the European Championships,...
There are no upcoming events for Abbey Chase Nursing Home.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: CHD Living Ltd
Accreditations
There are no accreditations posted yet for Abbey Chase Nursing Home.
Meet the Team (2)

At Abbey Chase, we strive to always provide the highest standard of nursing, respite, residential and specialist care. We ensure that we meet all the needs and wishes of all our residents, focusing on person-centred care to truly make our residents’ time at Abbey Chase a pleasure. We would love to hear from you; if you would like to see our home for yourself, please don’t hesitate to contact me to arrange a tour.

Meet our Clinical Lead, a passionate healthcare professional dedicated to delivering high-quality care and supporting our team at Abbey Chase Nursing Home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey Chase Nursing Home to verify any information. View our terms and conditions. Abbey Chase Nursing Home has an Enhanced Service -more info.