Abbey Chase Nursing Home

Bridge Road, Chertsey KT16 8JW
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9.9 86 Reviews
  • Abbey Chase Nursing Home, Chertsey
Situated on the banks of the River Abbey, Abbey Chase Nursing Home is a 20th-century country-house setting that offers residential and nursing care. A true nature-lover's paradise, Abbey Chase is located within a quiet country retreat and surrounded by tranquil landscaped gardens. It's also characterised by original features, including an evergreen oak tree, octagonal carp pond, walled garden, orchard and a peaceful riverside walk. Situated close to Chertsey Town, Abbey Chase is easily accessible by the M25 and mainline station at Weybridge.

Abbey Chase offers first-class accommodation with modern facilities, and is registered for 62 beds. The inviting, centrally heated single and shared rooms have scenic views of the grounds and surrounding countryside, with some rooms featuring en-suite bathroom facilities. Care is always provided with dignity and individuality in mind. At Abbey Chase, focus is primarily placed on residential and nursing care, with a secondary focus on respite, dementia, and palliative & end-of-life care.

The nurses and care staff at Abbey Chase have the necessary nursing qualifications and caring experience, which enable them to ensure residents are happy and comfortable in their retirement. The highest standards of personal dignity are maintained at all times, and the personal care they offer is always approached with sensitivity to physical and emotional needs in mind. Health professionals including a doctor, dentist and physiotherapist make regular visits to the home. Residents can also book appointments with opticians, audiologists and chiropodists whenever needed.

Upon using the outdoor space, residents can expect to find an abundance of wildlife - including kingfishers, grebes and Mandarin geese. Hairdressers also make regular visits to the home, and for those who like to explore the amenities within the local community, transport can easily be arranged.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

These prices are only a guideline, please contact Abbey Chase Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Maria Krystyanc (Manager)

Local Authority / Social Services

Admission Criteria

  • Private and some Social Services funded
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (34)

Abbey Chase Nursing Home Reviews (86)

Total of 86, showing 81-86
9.9

Abbey Chase Nursing Home has a Review Score of 9.9 (9.855) out of 10, based on 46 reviews in the last 2 years. Over all time Abbey Chase Nursing Home has 86 reviews.

Overall Experience

  • 66
  • 16
  • 4
  • 0
  • 0

Date Published

86
14
24
46
40

Review from C W (Wife of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My husband is fairly well looked after - but is not encouraged to get into his wheelchair (as he is not very comfortable) - but could stay in it for approximately an hour. Because he is more or less bed bound and eats all the food, he has put on a tremendous amount of weight. Have tried on various occasions
for him to go on a diet but all they do is not give him puddings.
This is a home which is adequate but could do better.

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Review from Ronald H (Husband of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very well run. Staff very well managed and mannered.

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Review from J L (Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have been a resident for just about one and a half years and I feel the place is second to none. My conditions are fulfilled as the best possible. I suffer from MS for over 30 years and it is a condition that does not easily accommodate with family life. The alternate offered here is pleasant.

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Review from HS (Daughter of Resident) published on 6 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, caring residential home. High standards of cleanliness and good food. Knowledgeable nursing staff.

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Review from James H (Son of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring, friendly, and professional environment for looking after my father. He resides in a very clean well-ventilated sun room with private facilities and without a doubt he is very fond of all the excellent staff who look after him. There are many and varied activities the residents can get
involved in to keep them active both mentally and physically (if they choose). A lovely garden to wander round with a river to one side, wonderful setting. We spent a lot of time researching homes, we could not have been luckier to find Abbey Chase. Dad loves it, so do I.

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Review from Margaret B (Sister of Resident) published on 17 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother went into Abbey Chase Residential Care in Chertsey on the 8th August as he wasn't being properly looked after at home. He was very underweight and 'untidy' and had really lost the will to do anything. I wish you could see the picture of him last Saturday (just five days later) at their annual
Garden Party for residents and family - timed that well! Persuaded to leave his room, he ended up staying for nearly two hours and ate a plate of pork - only eats chicken and turkey breast! - and two eclairs! Thank you, Abbey Chase, for not only revitalising his appetite but his mind as well.

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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Abbey Chase Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 46 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.855 for Abbey Chase Nursing Home is calculated as follows: ( (472 Excellents x 5) + (56 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 539 Ratings = 4.855

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey Chase Nursing Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 46 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (2)

Maria

Maria Krystyanc

Job Title: Manager

At Abbey Chase, we strive to always provide the highest standard of nursing, respite, residential and specialist care. We ensure that we meet all the needs and wishes of all our residents, focusing on person-centred care to truly make our residents’ time at Abbey Chase a pleasure. We would love to hear from you; if you would like to see our home for yourself, please don’t hesitate to contact me to arrange a tour.

Gino

Gino Ballesca

Job Title: Clinical Lead

Meet our Clinical Lead, a passionate healthcare professional dedicated to delivering high-quality care and supporting our team at Abbey Chase Nursing Home.

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