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Abbey Chase Nursing Home

Bridge Road, Chertsey, Surrey KT16 8JW
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Abbey Chase Nursing Home, Chertsey
Abbey Chase Nursing Home, Chertsey
Abbey Chase Nursing Home, Chertsey

Situated on the banks of the River Abbey, Abbey Chase Nursing Home is a 20th-century country-house setting that offers residential and nursing care. A true nature-lover's paradise, Abbey Chase is located within a quiet country retreat and surrounded by tranquil landscaped gardens. It's also characterised by original features, including an evergreen oak tree, octagonal carp pond, walled garden, orchard and a peaceful riverside walk. Situated close to Chertsey Town, Abbey...  

Care Provided by Abbey Chase Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Abbey Chase Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Maria Krystyanc (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (34)

Abbey Chase Nursing Home Reviews (95)

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10

Abbey Chase Nursing Home has a Review Score of 10 (9.975) out of 10, based on 34 reviews in the last 2 years. Over all time Abbey Chase Nursing Home has 95 reviews.

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Review from V D (Wife of Resident) published on 27 June 2022 Submitted via Postal Card
Overall Experience

Very helpful and kind. My husband enjoys his stay for respite.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for your nice feedback. It is pleasure to look after your husband each respite. See you soon!

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Review from Kim P (Daughter-in-law of Resident) published on 27 June 2022 Submitted via Website
Overall Experience

My Mother-in-Law went into Abbey Chase Nursing Home Chertsey at the beginning of March 2022, on a temporary basis, due to falls and being hospitalised, but it was only temporary sadly due to her finances. She was treated so well there by all the staff, they are all fantastic. They treated her with the utmost dignity and always popped in to make sure she was ok or needed anything. They are the most caring and thoughtful of people. The communication with the receptionist, the Manager, and the Nurse was brilliant, you can phone anytime and ask a question and you were always made to feel it was not a problem because they realise your concerns are the utmost of importance. The grounds are so well kept and the setting is lovely. We would recommend Abbey Chase Nursing Home, Chertsey.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Dear Kim thank you very much for so kind and warm words. It was an absolute pleasure to look after your mum-in-law. Please come and visit us one day!

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Review from Samantha B (Daughter of Resident) published on 14 June 2022 Submitted via Postal Card
Overall Experience

So happy with Abbey Chase. My mum has been so looked after from the day she arrived there. The care she has every day is amazing. All staff are so kind and will help you if you need anything. The care manager is so happy, always greets us with a smile, and very helpful. Thank you to you all.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for such lovely feedback for my team. Appreciated a lot. It was a pleasure to look after your mum. I hope we see you soon!

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Review from W R (Daughter of Resident) published on 19 April 2022 Submitted via Postal Card
Overall Experience

The attention given to my Mum's needs was exceptional. Nothing was too much trouble. I was kept informed of any changes up or down in Mum's condition.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for so kind words about my team. Your feedback means a lot for me and my staff.

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Review from M E (Daughter of Resident) published on 15 March 2022 Submitted via Postal Card
Overall Experience

My mother sadly spent the last few weeks of her life in the care of Abbey Chase and we could not have asked for a more caring, loving, and wonderful setting for her last days. The management and senior nursing team were truly amazing. They kept us up to date on her progress and were all at hand to answer our calls. We would definitely recommend this home.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for such lovely feedback for my team. Appreciated a lot. It was a pleasure to look after your mum.

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Review from Karen S (Daughter of Resident) published on 8 March 2022 Submitted via Postal Card
Overall Experience

My mum was only at Abbey Chase for 3 weeks and from the moment I left Mum there, the care for her, by management and all staff, was excellent. I couldn't ask for any more from the staff. They were caring, kind and spent time talking to my mum. I would highly recommend the care home.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for such lovely feedback for my team. It was a pleasure to look after your mum.

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Review from A C (Daughter of Resident) published on 8 March 2022 Submitted via Postal Card
Overall Experience

Very caring and efficient. Extremely clean. First-class.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for such lovely feedback for my team.

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Review from Gaynor M (Daughter of Resident) published on 17 January 2022 Submitted via Website
Overall Experience

Sadly my dad was only at Abbey chase for 8 days until he passed away on 8th January 2022 but the care he received was wonderful! All the staff from the manager, nurses, care staff, and reception were so kind and caring at such a difficult time. I was fortunate enough to be able to stay next to my dad overnight until he passed peacefully. The night staff on duty that night were absolutely brilliant. Thank you from the bottom of my heart!

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for such lovely feedback for my team. It was a pleasure to look after your dad and support him and you in his final days. Maria and Team.

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Review from Jenny M (Daughter-in-law of Resident) published on 27 October 2021 Submitted via Website
Overall Experience

My mother-in-law was a resident for several weeks, and the level of care from the manager and all her staff was amazing. Nothing was too much trouble for them, even when they were bombarded with phone calls requesting visits. They gave my mother-in-law so much love and dignity in her final days. A truly wonderful care home.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for the lovely review. I am glad that you have been happy with our service. It was a pleasure looking after your mum-in-law.

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Review from Mary A (Wife of Resident) published on 7 September 2021 Submitted via Postal Card
Overall Experience
Having had 56 days in hospitals, we chose Abbey Chase Nursing Home for 2 weeks respite and rehab for my Husband. All the staff were friendly and caring to the relatives as well as the patients.
The nursing was excellent. The rooms all very good and the gardens beautiful.

We would not hesitate to recommend Abbey Chase.

Reply from Julie Hack, Administrator at Abbey Chase Nursing Home

Thank you for your kind words, much appreciated. We enjoyed having your husband here at Abbey Chase and if we can be of any help down the line we look forward to hearing from you.

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Review from Philip W (Resident / Service User) published on 12 July 2021 Submitted via Postal Card
Overall Experience

I came into Abbey Chase Nursing Home for two weeks of respite care, I am very happy here the care staff and nursing care is excellent. The manager was very supportive to my wife and myself. When my wife needs a rest in the future I want to come back to Abbey Chase. Well done Abbey Chase, hope to see you all soon.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you for a very nice review. We are delighted you enjoyed your stay with us. We look forward to seeing you again.

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Review from R K (Brother of Resident) published on 6 January 2021 Submitted via Postal Card
Overall Experience

Everyone took good care of my sister, always helpful and responsive. If I could give one suggestion is that the staff could be more active in encouraging my sister to go out of her room and do more activities, but I recognise they respect the wishes of the resident. Overall I'm so happy with Abbey Chase. I always felt my sister was safe and well cared for.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for your comments. It is always nice hear positive feedback and suggestions. Maria Krystyanc

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Review from Katrina C (Daughter of Resident) published on 8 December 2020 Submitted via Postal Card
Overall Experience

From the initial meeting with the manager, I felt listened to about my dad's needs and difficulties. The home wanted to know about his family, friends and hobbies so they could start creating engaging conversatoins with him. The staff are so attentive and encouraging with him. He has improved greatly in the short time he's been there, all due to their care and attentiveness.

Reply from Julie Hack, Administrator at Abbey Chase Nursing Home

We thank you for your kind words, much appreciated!

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Review from S B (Daughter of Resident) published on 24 March 2020 Submitted via Postal Card
Overall Experience
Very good care home.
The weekends could be a little more staffed, but overall staff are very good.

My mum has dementia which can be very trying at times but the staff are very understanding.

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Review from Janette J (Daughter of Resident) published on 28 February 2020 Submitted via Website
Overall Experience

The care home looks after my mum satisfactorily, although when we visited yesterday she was being sick and I had to go and find someone to come and take care of her. My mum has been in this home for about three years and during this time the previous manager has left, the new manager has not introduced themselves to us or made themself known, which I think is bad manners considering my mum was self-funding.

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Review from Mairead C (Daughter of Resident) published on 21 November 2019 Submitted via Postal Card
Overall Experience

Very welcoming and kind staff and now that she has a bigger room she is even more contented.

Reply from Roz Salmani, Manager at Abbey Chase Nursing Home

Thank you for your kind review. We are very pleased that the larger room is more satisfactory and has added to the comfort and well being of your loved one.

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Review from Shirley M (Wife of Resident) published on 31 October 2019 Submitted via Postal Card
Overall Experience

We are very impressed with all aspects. The staff are very caring and in all my and my family visits we have observed the kindness they have all shown to all, some extremely difficult patients. I think the fact that my husband came in for two weeks to give me a break, and is still there more than a year later (very much his own choice) speaks for itself!

Reply from Roz Salmani, Manager at Abbey Chase Nursing Home

Thank you for your kind review. We are very pleased that you are so happy with that care provided at Abbey Chase for your Husband.

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Review from J W (Son of Resident) published on 8 October 2019 Submitted via Postal Card
Overall Experience

This is an excellent nursing home. All the staff have always shown the utmost respect to my father and give wonderful care and treatment. They are always willing to discuss his progress with me. The home is always kept clean and has a lovely garden. There is a great selection of food and the activities and entertainment programme is second to none. In short, this is a home I would be happy to live in )in a few years time)!

Reply from Roz Salmani, Manager at Abbey Chase Nursing Home

Thank you for your kind review. We are so pleased that you are more than happy with the care provided for your father. It is a pleasure to have your father at Abbey Chase.

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Review from V S (Daughter of Resident) published on 3 October 2019 Submitted via Postal Card
Overall Experience
My mother spent 6 weeks at Abbey Chase Nursing Home, she was treated exceptionally well by everyone. She was given the best attention, always treated with gentle kindness and dignity. As a family, we were confident that the staff were doing everything to ensure her comfort.
We, as a family, were also treated well, we could not have wished for better. Great management, very dedicated nursing staff and a wonderful team of carers.

Sincere thanks to you all.

Reply from Roz Salmani, Manager at Abbey Chase Nursing Home

Thank you for your kind review. It was a pleasure to care for your Mother, who was always so grateful for everything. We are so glad that you feel your Mother was cared for with all of the dignity, kindness and compassion she so truly deserved.

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Review from C M (Daughter of Resident) published on 1 October 2019 Submitted via Postal Card
Overall Experience

My mother was a resident in this home for six weeks, the personal care was excellent. The support for us was more than we ever expected. Mum was treated with dignity and love from every member of staff, she was happy. The manager saw that mum's needs were met and us her family are very grateful, thank you.

Reply from Roz Salmani, Manager at Abbey Chase Nursing Home

Thank you for your kind review of our home. Your Mother was a pleasure to care for and we are so pleased that we fulfilled your expectations and ensured that your mother was treated with the kindness, dignity and compassion she so much deserved.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 15 Aug 2024

    Whether it was strawberries and cream in front of Wimbledon, marvelling at the Olympic athletes in Paris, or following the Three Lions in their effort to win the European Championships,...

Upcoming Events

There are no upcoming events for Abbey Chase Nursing Home.

Awards / Recognitions (1)

  • 30 Jan 2026Recipient: CHD Living Ltd

Accreditations

There are no accreditations posted yet for Abbey Chase Nursing Home.

Meet the Team (2)

Maria Krystyanc
Maria KrystyancJob Title:Manager

At Abbey Chase, we strive to always provide the highest standard of nursing, respite, residential and specialist care. We ensure that we meet all the needs and wishes of all our residents, focusing on person-centred care to truly make our residents’ time at Abbey Chase a pleasure. We would love to hear from you; if you would like to see our home for yourself, please don’t hesitate to contact me to arrange a tour.

Gino Ballesca
Gino BallescaJob Title:Clinical Lead

Meet our Clinical Lead, a passionate healthcare professional dedicated to delivering high-quality care and supporting our team at Abbey Chase Nursing Home.

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