






Situated on the banks of the River Abbey, Abbey Chase Nursing Home is a 20th-century country-house setting that offers residential and nursing care. A true nature-lover's paradise, Abbey Chase is located within a quiet country retreat and surrounded by tranquil landscaped gardens. It's also characterised by original features, including an evergreen oak tree, octagonal carp pond, walled garden, orchard and a peaceful riverside walk. Situated close to Chertsey Town, Abbey...
Care Provided by Abbey Chase Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Abbey Chase Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- CHD Living Ltd
- Private Owned
Person in charge
- Maria Krystyanc (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2014
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (34)
Abbey Chase Nursing Home Reviews (95)
Abbey Chase Nursing Home has a Review Score of 10 (9.975) out of 10, based on 34 reviews in the last 2 years.
Over all time Abbey Chase Nursing Home has 95 reviews.
Very helpful and kind. My husband enjoys his stay for respite.
Thank you very much for your nice feedback. It is pleasure to look after your husband each respite. See you soon!
My Mother-in-Law went into Abbey Chase Nursing Home Chertsey at the beginning of March 2022, on a temporary basis, due to falls and being hospitalised, but it was only temporary sadly due to her finances. She was treated so well there by all the staff, they are all fantastic. They treated her with the utmost dignity and always popped in to make sure she was ok or needed anything. They are the most caring and thoughtful of people. The communication with the receptionist, the Manager, and the Nurse was brilliant, you can phone anytime and ask a question and you were always made to feel it was not a problem because they realise your concerns are the utmost of importance. The grounds are so well kept and the setting is lovely. We would recommend Abbey Chase Nursing Home, Chertsey.
Dear Kim thank you very much for so kind and warm words. It was an absolute pleasure to look after your mum-in-law. Please come and visit us one day!
So happy with Abbey Chase. My mum has been so looked after from the day she arrived there. The care she has every day is amazing. All staff are so kind and will help you if you need anything. The care manager is so happy, always greets us with a smile, and very helpful. Thank you to you all.
Thank you very much for such lovely feedback for my team. Appreciated a lot. It was a pleasure to look after your mum. I hope we see you soon!
The attention given to my Mum's needs was exceptional. Nothing was too much trouble. I was kept informed of any changes up or down in Mum's condition.
Thank you very much for so kind words about my team. Your feedback means a lot for me and my staff.
My mother sadly spent the last few weeks of her life in the care of Abbey Chase and we could not have asked for a more caring, loving, and wonderful setting for her last days. The management and senior nursing team were truly amazing. They kept us up to date on her progress and were all at hand to answer our calls. We would definitely recommend this home.
Thank you very much for such lovely feedback for my team. Appreciated a lot. It was a pleasure to look after your mum.
My mum was only at Abbey Chase for 3 weeks and from the moment I left Mum there, the care for her, by management and all staff, was excellent. I couldn't ask for any more from the staff. They were caring, kind and spent time talking to my mum. I would highly recommend the care home.
Thank you very much for such lovely feedback for my team. It was a pleasure to look after your mum.
Very caring and efficient. Extremely clean. First-class.
Thank you very much for such lovely feedback for my team.
Sadly my dad was only at Abbey chase for 8 days until he passed away on 8th January 2022 but the care he received was wonderful! All the staff from the manager, nurses, care staff, and reception were so kind and caring at such a difficult time. I was fortunate enough to be able to stay next to my dad overnight until he passed peacefully. The night staff on duty that night were absolutely brilliant. Thank you from the bottom of my heart!
Thank you very much for such lovely feedback for my team. It was a pleasure to look after your dad and support him and you in his final days. Maria and Team.
My mother-in-law was a resident for several weeks, and the level of care from the manager and all her staff was amazing. Nothing was too much trouble for them, even when they were bombarded with phone calls requesting visits. They gave my mother-in-law so much love and dignity in her final days. A truly wonderful care home.
Thank you very much for the lovely review. I am glad that you have been happy with our service. It was a pleasure looking after your mum-in-law.
The nursing was excellent. The rooms all very good and the gardens beautiful.
We would not hesitate to recommend Abbey Chase.
Thank you for your kind words, much appreciated. We enjoyed having your husband here at Abbey Chase and if we can be of any help down the line we look forward to hearing from you.
I came into Abbey Chase Nursing Home for two weeks of respite care, I am very happy here the care staff and nursing care is excellent. The manager was very supportive to my wife and myself. When my wife needs a rest in the future I want to come back to Abbey Chase. Well done Abbey Chase, hope to see you all soon.
Thank you for a very nice review. We are delighted you enjoyed your stay with us. We look forward to seeing you again.
Everyone took good care of my sister, always helpful and responsive. If I could give one suggestion is that the staff could be more active in encouraging my sister to go out of her room and do more activities, but I recognise they respect the wishes of the resident. Overall I'm so happy with Abbey Chase. I always felt my sister was safe and well cared for.
Thank you very much for your comments. It is always nice hear positive feedback and suggestions. Maria Krystyanc
From the initial meeting with the manager, I felt listened to about my dad's needs and difficulties. The home wanted to know about his family, friends and hobbies so they could start creating engaging conversatoins with him. The staff are so attentive and encouraging with him. He has improved greatly in the short time he's been there, all due to their care and attentiveness.
We thank you for your kind words, much appreciated!
The weekends could be a little more staffed, but overall staff are very good.
My mum has dementia which can be very trying at times but the staff are very understanding.
The care home looks after my mum satisfactorily, although when we visited yesterday she was being sick and I had to go and find someone to come and take care of her. My mum has been in this home for about three years and during this time the previous manager has left, the new manager has not introduced themselves to us or made themself known, which I think is bad manners considering my mum was self-funding.
Very welcoming and kind staff and now that she has a bigger room she is even more contented.
Thank you for your kind review. We are very pleased that the larger room is more satisfactory and has added to the comfort and well being of your loved one.
We are very impressed with all aspects. The staff are very caring and in all my and my family visits we have observed the kindness they have all shown to all, some extremely difficult patients. I think the fact that my husband came in for two weeks to give me a break, and is still there more than a year later (very much his own choice) speaks for itself!
Thank you for your kind review. We are very pleased that you are so happy with that care provided at Abbey Chase for your Husband.
This is an excellent nursing home. All the staff have always shown the utmost respect to my father and give wonderful care and treatment. They are always willing to discuss his progress with me. The home is always kept clean and has a lovely garden. There is a great selection of food and the activities and entertainment programme is second to none. In short, this is a home I would be happy to live in )in a few years time)!
Thank you for your kind review. We are so pleased that you are more than happy with the care provided for your father. It is a pleasure to have your father at Abbey Chase.
We, as a family, were also treated well, we could not have wished for better. Great management, very dedicated nursing staff and a wonderful team of carers.
Sincere thanks to you all.
Thank you for your kind review. It was a pleasure to care for your Mother, who was always so grateful for everything. We are so glad that you feel your Mother was cared for with all of the dignity, kindness and compassion she so truly deserved.
My mother was a resident in this home for six weeks, the personal care was excellent. The support for us was more than we ever expected. Mum was treated with dignity and love from every member of staff, she was happy. The manager saw that mum's needs were met and us her family are very grateful, thank you.
Thank you for your kind review of our home. Your Mother was a pleasure to care for and we are so pleased that we fulfilled your expectations and ensured that your mother was treated with the kindness, dignity and compassion she so much deserved.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 15 Aug 2024
Whether it was strawberries and cream in front of Wimbledon, marvelling at the Olympic athletes in Paris, or following the Three Lions in their effort to win the European Championships,...
There are no upcoming events for Abbey Chase Nursing Home.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: CHD Living Ltd
Accreditations
There are no accreditations posted yet for Abbey Chase Nursing Home.
Meet the Team (2)

At Abbey Chase, we strive to always provide the highest standard of nursing, respite, residential and specialist care. We ensure that we meet all the needs and wishes of all our residents, focusing on person-centred care to truly make our residents’ time at Abbey Chase a pleasure. We would love to hear from you; if you would like to see our home for yourself, please don’t hesitate to contact me to arrange a tour.

Meet our Clinical Lead, a passionate healthcare professional dedicated to delivering high-quality care and supporting our team at Abbey Chase Nursing Home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey Chase Nursing Home to verify any information. View our terms and conditions. Abbey Chase Nursing Home has an Enhanced Service -more info.