Submit a Review for Collingwood Grange Care Home
Collingwood Grange Close, Off Portsmouth Road, Camberley, GU15 1LD
View Full Details of Collingwood Grange Care HomeLatest Reviews for Collingwood Grange Care Home
08 August 2025
So disappointing .. Not sure my mother is being fed, do they feed her when I'm not there? No one else was being fed by staff. She needed changing and I had an eye roll! Do they assist her with drinking? The drinks in her room when I turned up were warm. Does anyone truly care in the care profession? The room is small and incredibly dark, even in the middle of summer.
29 July 2025
A huge thank you to all the team. I think Collingwood Grange should be celebrated for the incredible care my darling mother received during her stay. From the care, love, support and medical team, everyone we encountered made her stay a wonderful experience. Also, the care and support we, as relatives, received as well.
20 June 2025
The report refers to my wife's first month: Very impressive! An excellent start.
04 June 2025
My mother-in-law moved into the home back in March 2025 and despite not wanting to leave her flat she did like her room. When I talked with her the day after the move she told me she was glad she moved into the home as the staff were so lovely and she had a lovely big and airy room. Despite being in hospital for a while just after moving in the staff were so kind and helpful and made sure she was comfortable. May 25th mum-in-law passed away peacefully but every single member of staff who cared for her played there part and, although we stayed with her for a while after, we felt the staff left us to say our goodbyes and were very supportive when we left. Each and every member of staff, from receptionist to nurse played there part and I can't speak highly enough of them
12 May 2025
My mother moved into Collingwood Grange in March. The staff are all wonderful and have treated her with great kindness. They also regularly keep me updated on all aspects of her care and any liaison with the GP. She has a lovely, spacious room and there are lots of activities to join in with. The home is clean and welcoming.
07 May 2025
Be Very Careful! After 3 months of relatively quiet occupation our father developed challenging behaviour, becoming aggressive and agitated, for, as yet, reasons unknown. Collingwood sent him to hospital for tests (unnecessary) and evicted him on the same day while he was away from the premises. They have no experience at this home for anyone who develops these symptoms.
24 February 2025
Both my parents have been cared for at Collingwood Grange, my father for five years, and my mother for many years. The food, drink and facilities are very good and a lot of activities and the care and support are excellent and treated with great kindness and dignity.
29 January 2025
My mum has only been at the home since December 2024 and whenever I visit, I am warmly greeted by the lovely reception staff. All of the staff are kind and friendly and take very good care of my mum. There are plenty of activities that take place to keep everyone busy and entertained. The home is cleaned to a high standard. The rooms are big and spacious and feel very homely and the most important thing is my mum is very happy.
17 January 2025
My mother in law has been in Collingwood Grange for 3 years and she has been looked after very well. The staff are wonderful, especially one staff member on reception. She has her hair done weekly and the lovely ladies paint her nails. She attends all the activities which she really enjoys. We would highly recommend Collingwood.
16 January 2025
Right from the start when I visited Collingwood Grange Care Home, I was impressed, this was last October for respite care. Then in April of this year my friend became a permanent resident. You are treated as family, always a friendly welcome. The nurses are caring and patient. The care home is spotlessly clean and since the arrival of their new chef, the food has improved. It is no wonder that Collingwood has received a good inspection from CQC.
03 January 2025
Until March this year, my mother had been cared for at home. She fell out of bed and had to go to hospital, she wasn't allowed to go home so I started looking for a nursing home. I had seen a few and was not happy with them. I was then told Collingwood Grange had a vacancy as soon as I saw the room I knew it would be perfect. Mum came here in April. I am so grateful to the staff who nurse her, they are so kind and patient. She is treated with respect and all her needs are met. All the staff here are kind and friendly, she couldn't be better cared for.
27 December 2024
My wife has been a resident now since April 2024, having had respite care here in January 2024. My daughter and I consider Collingwood Grange Care Home to be very much the best care home in our area. Having visited a number of other homes, we believe Collingwood Grange to be the very best we have seen both for its staff and for its cleanliness and value.
19 December 2024
I have seen significant difference in Collingwood Grange Care Home since the manager has been managing. The care is more personable and the environment more welcoming. One of the sisters is outstanding, very caring, keeps me informed and listens and acts on any requests. Sadly my mother in law is at end of life, but we could not wish for her to be looked after by anyone else. Collingwood are ensuring that her final weeks are as comfortable as they can be.
17 October 2024
Mum is much stronger since moving to Collingwood Grange Care Home. The care staff and nurses are exceptional, very kind and caring. Pleased that we chose Collingwood Grange.
18 June 2024
My wife has Alzheimer's and also has had a stroke meaning she has very limited speech and does not understand how to use the call button. She is paralysed on the right side and her right arm is very painful. She is incontinent. The management has agreed on a plan to have her checked regularly to see if she needs anything. This is not happening. I visit every weekday from 1:20 to 3:40. Quite often on Monday and Friday I have to call the carer before I leave (2 hours 10 mins). If this is happening when I am there, what is happening when I am not here?
07 June 2024
I could not wish for better care for my wife aged 79. She has been at Collingwood Grange since March 2022. She is bedridden and has to be washed, dressed, and fed. The facilities are excellent and the staff is friendly, kind and caring. The Management listens and takes on board all suggestions and actions as appropriate following regular meetings.
17 May 2024
After looking at many care homes for my husband, it was the hardest decision I have ever made but the minute I walked into Collingwood I knew this will be his home. When our family came for a visit as well, they thought the same as me. It was perfect, the staff are so kind and caring and I know he is in safe hands.
11 December 2023
Since coming to Collingwood Grange Dad has been cared for very well, he is always clean and the food looks to be of a high standard. All the staff are always cheerful and very helpful. We are happy with his care.
06 November 2023
Many things are improving since the new manager arrived three months or so ago. The staff work hard and are respectful (to relatives as well as residents). Management is very approachable and are focused on improving a number of aspects of care. I am very happy that my husband is there and has settled in well. There are some difficulties in care stuff and understanding the impact of his hearing aid not working. This effects his behaviour negatively. I'm pleased to be working with the management on future improvements/solutions. Collingwood Grange has the potential to be excellent!
04 September 2023
My mother-in-law was in Collingwood Grange for seven months. During that time the care and understanding she received was excellent. The staff were all very kind and friendly and they encouraged my mother-in-law to take part in activities that were organised daily and they encouraged her to use the communal areas and to eat meals in the dining room. Everywhere was always very clean. She received end of life care that was I believe much better than she would have received in hospital, even playing classical music in her room in the mornings. The atmosphere was very calm and her care exemplary. I believe she was always treated with dignity. My husband and I will always be grateful to the wonderful staff. I would highly recommend Collingwood Grange.
Latest Reviews for Collingwood Grange Care Home
08 August 2025
So disappointing .. Not sure my mother is being fed, do they feed her when I'm not there? No one else was being fed by staff. She needed changing and I had an eye roll! Do they assist her with drinking? The drinks in her room when I turned up were warm. Does anyone truly care in the care profession? The room is small and incredibly dark, even in the middle of summer.
29 July 2025
A huge thank you to all the team. I think Collingwood Grange should be celebrated for the incredible care my darling mother received during her stay. From the care, love, support and medical team, everyone we encountered made her stay a wonderful experience. Also, the care and support we, as relatives, received as well.
20 June 2025
The report refers to my wife's first month: Very impressive! An excellent start.
04 June 2025
My mother-in-law moved into the home back in March 2025 and despite not wanting to leave her flat she did like her room. When I talked with her the day after the move she told me she was glad she moved into the home as the staff were so lovely and she had a lovely big and airy room. Despite being in hospital for a while just after moving in the staff were so kind and helpful and made sure she was comfortable. May 25th mum-in-law passed away peacefully but every single member of staff who cared for her played there part and, although we stayed with her for a while after, we felt the staff left us to say our goodbyes and were very supportive when we left. Each and every member of staff, from receptionist to nurse played there part and I can't speak highly enough of them
12 May 2025
My mother moved into Collingwood Grange in March. The staff are all wonderful and have treated her with great kindness. They also regularly keep me updated on all aspects of her care and any liaison with the GP. She has a lovely, spacious room and there are lots of activities to join in with. The home is clean and welcoming.
07 May 2025
Be Very Careful! After 3 months of relatively quiet occupation our father developed challenging behaviour, becoming aggressive and agitated, for, as yet, reasons unknown. Collingwood sent him to hospital for tests (unnecessary) and evicted him on the same day while he was away from the premises. They have no experience at this home for anyone who develops these symptoms.
24 February 2025
Both my parents have been cared for at Collingwood Grange, my father for five years, and my mother for many years. The food, drink and facilities are very good and a lot of activities and the care and support are excellent and treated with great kindness and dignity.
29 January 2025
My mum has only been at the home since December 2024 and whenever I visit, I am warmly greeted by the lovely reception staff. All of the staff are kind and friendly and take very good care of my mum. There are plenty of activities that take place to keep everyone busy and entertained. The home is cleaned to a high standard. The rooms are big and spacious and feel very homely and the most important thing is my mum is very happy.
17 January 2025
My mother in law has been in Collingwood Grange for 3 years and she has been looked after very well. The staff are wonderful, especially one staff member on reception. She has her hair done weekly and the lovely ladies paint her nails. She attends all the activities which she really enjoys. We would highly recommend Collingwood.
16 January 2025
Right from the start when I visited Collingwood Grange Care Home, I was impressed, this was last October for respite care. Then in April of this year my friend became a permanent resident. You are treated as family, always a friendly welcome. The nurses are caring and patient. The care home is spotlessly clean and since the arrival of their new chef, the food has improved. It is no wonder that Collingwood has received a good inspection from CQC.
03 January 2025
Until March this year, my mother had been cared for at home. She fell out of bed and had to go to hospital, she wasn't allowed to go home so I started looking for a nursing home. I had seen a few and was not happy with them. I was then told Collingwood Grange had a vacancy as soon as I saw the room I knew it would be perfect. Mum came here in April. I am so grateful to the staff who nurse her, they are so kind and patient. She is treated with respect and all her needs are met. All the staff here are kind and friendly, she couldn't be better cared for.
27 December 2024
My wife has been a resident now since April 2024, having had respite care here in January 2024. My daughter and I consider Collingwood Grange Care Home to be very much the best care home in our area. Having visited a number of other homes, we believe Collingwood Grange to be the very best we have seen both for its staff and for its cleanliness and value.
19 December 2024
I have seen significant difference in Collingwood Grange Care Home since the manager has been managing. The care is more personable and the environment more welcoming. One of the sisters is outstanding, very caring, keeps me informed and listens and acts on any requests. Sadly my mother in law is at end of life, but we could not wish for her to be looked after by anyone else. Collingwood are ensuring that her final weeks are as comfortable as they can be.
17 October 2024
Mum is much stronger since moving to Collingwood Grange Care Home. The care staff and nurses are exceptional, very kind and caring. Pleased that we chose Collingwood Grange.
18 June 2024
My wife has Alzheimer's and also has had a stroke meaning she has very limited speech and does not understand how to use the call button. She is paralysed on the right side and her right arm is very painful. She is incontinent. The management has agreed on a plan to have her checked regularly to see if she needs anything. This is not happening. I visit every weekday from 1:20 to 3:40. Quite often on Monday and Friday I have to call the carer before I leave (2 hours 10 mins). If this is happening when I am there, what is happening when I am not here?
07 June 2024
I could not wish for better care for my wife aged 79. She has been at Collingwood Grange since March 2022. She is bedridden and has to be washed, dressed, and fed. The facilities are excellent and the staff is friendly, kind and caring. The Management listens and takes on board all suggestions and actions as appropriate following regular meetings.
17 May 2024
After looking at many care homes for my husband, it was the hardest decision I have ever made but the minute I walked into Collingwood I knew this will be his home. When our family came for a visit as well, they thought the same as me. It was perfect, the staff are so kind and caring and I know he is in safe hands.
11 December 2023
Since coming to Collingwood Grange Dad has been cared for very well, he is always clean and the food looks to be of a high standard. All the staff are always cheerful and very helpful. We are happy with his care.
06 November 2023
Many things are improving since the new manager arrived three months or so ago. The staff work hard and are respectful (to relatives as well as residents). Management is very approachable and are focused on improving a number of aspects of care. I am very happy that my husband is there and has settled in well. There are some difficulties in care stuff and understanding the impact of his hearing aid not working. This effects his behaviour negatively. I'm pleased to be working with the management on future improvements/solutions. Collingwood Grange has the potential to be excellent!
04 September 2023
My mother-in-law was in Collingwood Grange for seven months. During that time the care and understanding she received was excellent. The staff were all very kind and friendly and they encouraged my mother-in-law to take part in activities that were organised daily and they encouraged her to use the communal areas and to eat meals in the dining room. Everywhere was always very clean. She received end of life care that was I believe much better than she would have received in hospital, even playing classical music in her room in the mornings. The atmosphere was very calm and her care exemplary. I believe she was always treated with dignity. My husband and I will always be grateful to the wonderful staff. I would highly recommend Collingwood Grange.