Submit a Review for Coppice Lea
151 Bletchingley Road, Merstham, Redhill, RH1 3QN
View full details of Coppice LeaLatest Reviews for Coppice Lea
17 February 2026
The staff are always very welcomin and friendly. The rooms are always clean and tidy. My mothers clothes are regularly washed but best not to bring woollen items because they tend to shrink! Overall very pleased.
16 February 2026
We the family would like to express our thanks and gratitude for looking after our dear mum who was a resident for nearly seven years, the staff were attentive and friendly, mum was always clean , enjoyed her meals and was well looked after , thanks so much!
12 February 2026
My Brother Ian has been at Coppice Lea for some 18 months, and from the outset has been made most welcome as I have when I visit him. He is cared for very well and liked by all staff, even though he can be a bit difficult at times. His room is also kept clean and tidy. If I have a question his
carer, Shannon or the medical team are always prepared to answer my request. The meals provided are to a high standard, with a good variety for all tastes and there is a different lunch choice every day. Plenty of activities are organised for the residents, all of whom are encouraged, where possible to participate. It is always easy to find a fault if you are that way inclined, but I cannot fault it as the care given to Ian has far exceeded my expectations.
31 January 2026
My gran has been at Coppice Lea now for nearly 7 years. She is well cared for and liked by all the staff and we as a family are very happy with the care she is receiving . She doesn't participate in many activities unless we are involved too but is happy when she does. We love how the home includes
the families in events and activities so we are able to spend more time there with her. We have good communication with the staff almost daily and they are all wonderful! My gran is treated very well and her room is always clean and tidy. The food is good too and varied weekly to suit the needs of the residents and family can sometimes join in for lunch at a small charge. Staff are friendly and helpful at all times and welcome us every time. Can't fault anything and we are truly grateful that they care so much for my gran.
31 January 2026
This is now my Mothers third year at Coppice Lea.From the start Mum was made to feel very welcome at the home as am I when I visit her.Mums room is lovely and is cleaned to a high standard every day.All the staff are very friendly,helpfull and nothing is too much trouble for them.There are plenty of
activities for the residents which is a credit to the staff who organise them.
The meals provided by the kitchen staff are wonderfull with different lunch choices every day as well as providing for Summer BBQs and Christmas time.
29 January 2026
I have been made to feel very welcome since I arrived. The personnel are excellent getting to know your likes and dislikes as much as they can and ensuring you are comfortable at all times. Surrounded by trees the home is set in fabulous grounds which are maintained beautifully. My room is clean
and bright and tastefully decorated in a contemporary style and I have the most fantastic view overlooking the grounds. There is a weekly newsletter with all the activities available and at Christmas everyone excelled themselves lots of decorations, fabulous food and a jolly time was had by all. I am very happy here.
29 January 2026
My Mum has lived at Coppice Lea for 15 months. As her needs have changed, Shannon and her wonderful staff have looked after my mum so well. Her dementia has worsened over this time. Mum is 95 now. They assess her growing needs as time goes on and I can feel at ease leaving my precious mum with such
lovely caring staff. My sisters and I are so grateful for their genuine loving and caring attitude. She couldn't be in better hands. It is such a warm and comfortable home with amazing food and such dedicated entertainment staff. I like the fact that they are in regular' contact with the relatives to discuss any changes or concerns.
Thank goodness for Coppice Lea and their wonderful staff
29 September 2025
My mother has been living in Coppice Lea for almost eighteen months and has been very happy in all that time. She is treated with dignity & respect by all members of staff and is included in as many of the daily activities as she wants to be. All of the staff go out of their way to ensure my mums
needs are met. Their spectacular 'event' days - BBQ, cirque du Soleil, etc are reall treats and a lovely day out for everyone. Thank you everyone.
16 September 2025
I can't fault it. Very pleasant and caring staff. My partner's room is very spacious and comfortable. It's very peaceful here. The grounds are neat and well kept. I can bring Buddy our little dog along to see her which is so comforting.
All visitors have remarked on the lovely building and how
comfortable my partner looks.
There's always someone within reach if we require help with anything.
The food is excellent and remains hot even though it's served in her room.
16 June 2025
I just want to say how wonderfully caring the staff were in looking after my mother in law. We had looked at other homes but following a recommendation and 2 visits, we knew Coppice Lea was right. Margaret had an excellent room, full of light, over looking the garden. It was immediately home from
home for her and for us. She was so warmly welcomed, as were we.
The peace of mind it gave us to drop in at any time and find her happily participating in the activities was priceless. She enjoyed everyday she was there. When my mother in law became unwell the staff's level of competence in looking after her was exemplary. She was cared for with dignity and compassion as were we. After a period in hospital, her wish was to return to the place that she considered home in order to end her days. We will be eternally thankful for her time at Coppice Lea.
10 April 2025
The staff looking after my wife at Coppice Lea were like an extensions of my family, making my wife feel very welcome and comfortable.
They are extremely caring and mindful of my wife's condition at all times, giving me a piece of mind knowing she was well cared for.
Nothing seemed to be too much
trouble.
14 March 2025
I find the staff friendly + helpful, patient and tackful with my rather difficult friend and the kitchen staff always try to offer food that is appreciated. Thank you for your care. I keep hoping that my friend will join in with more or at least some activities but I dont think that she does.
14 March 2025
The Staff at Coppice Lea were outstanding in the care of my mother. It did not matter what their role was from cleaners, kitchen, house keeping, nurses, admin; they all got to know my mother and care for her in their different ways.
When my mother was agitated, the nursing staff invested time
sitting with her, caring and trying to distract her and calm her down.
The staff were creative in providing things that would interest my mother, even printing articles in Dutch, which is her mother tongue or letting her sit in the Nurses office to make her feel important.
There was a member of staff there every day, who would spend time engaging individuals in activities, and on special occasions they had Parties.
When my mother's dementia became severe we had to move her. But I was aware that the staff had tried their hardest to keep her in a safe and happy environment. It was a sad day when we had to say Good Bye to the Coppice Lea staff.
04 March 2025
My parents moved to Coppice Lea in December 2024. They have a large, spacious room which, like the whole building, is kept clean and fresh smelling.
The staff are wonderful, caring and compassionate. Always friendly and welcoming whenever I visit. My parents are treated with respect and affection.
Nothing is too much trouble, they are so patient!
Food is fantastic. Visitors are welcomed and may eat with residents.
Entertainment is varied with something to appeal to everyone.
Special occasions are celebrated, we had a wonderful family party for my father's 90th.
The grounds are beautiful and my father loves to walk with a carer, when he is well enough.
Everything about Coppice Lea is done to a high standard, but what makes it exceptional is the care given by the staff. My parents are so very grateful for everything which is done for them, my mother calls the carers "love on legs"!
My initial review was too long because there are so many wonderful things to say about Coppice Lea!
04 March 2025
My mother recently moved into Coppice Lea. The care, kindness and attention is amazing. Mum recently celebrated her 105th birthday and they made her day so special. It's wonderful to know that mum is bring well looked after and is safe and has settled so quickly.
23 January 2025
The level of care and service this home offers is exceptional. My aunt has been there for over 3 weeks now and all of the staff have delivered a level of care and support to her that has made a massive difference to her standard of living. The building itself and the surrounding grounds provide a
picturesque environment, and the rooms and internal facilities are well laid out and immaculately maintained.
The staff are proactively engaged in not just looking after the residents, you can see that they genuinely care for the people that are staying there and go out of their way to meet everybody's need as individuals.
I would have no hesitation in recommending Coppice Lea to anyone.
16 January 2025
It is such a friendly home, the staff are so warm and friendly. The surroundings are lovely, it is a beautiful home. Everyone works really hard and they really care about the residents. My mum has been very happy since moving in.
08 January 2025
Thank you for looking after our mum. Its a relief to know you are caring for her, when we no longer can.
07 January 2025
My mum has only been here for 2 weeks. She has a lovely room, such lovely, kind staff and so many activities that she enjoys. I drive away content to know she is being looked after and is safe in their home.
26 November 2024
Coppice Lea is very warm and welcoming - all the staff are very kind, helpful and cheerful. I only visit once a week and I am very welcomed and when there was an Open Day was invited for cakes and tea.
I feel a small part of this happy cheerful family. The decor is uplifting and very clean.
Latest Reviews for Coppice Lea
17 February 2026
The staff are always very welcomin and friendly. The rooms are always clean and tidy. My mothers clothes are regularly washed but best not to bring woollen items because they tend to shrink! Overall very pleased.
16 February 2026
We the family would like to express our thanks and gratitude for looking after our dear mum who was a resident for nearly seven years, the staff were attentive and friendly, mum was always clean , enjoyed her meals and was well looked after , thanks so much!
12 February 2026
My Brother Ian has been at Coppice Lea for some 18 months, and from the outset has been made most welcome as I have when I visit him. He is cared for very well and liked by all staff, even though he can be a bit difficult at times. His room is also kept clean and tidy. If I have a question his
carer, Shannon or the medical team are always prepared to answer my request. The meals provided are to a high standard, with a good variety for all tastes and there is a different lunch choice every day. Plenty of activities are organised for the residents, all of whom are encouraged, where possible to participate. It is always easy to find a fault if you are that way inclined, but I cannot fault it as the care given to Ian has far exceeded my expectations.
31 January 2026
My gran has been at Coppice Lea now for nearly 7 years. She is well cared for and liked by all the staff and we as a family are very happy with the care she is receiving . She doesn't participate in many activities unless we are involved too but is happy when she does. We love how the home includes
the families in events and activities so we are able to spend more time there with her. We have good communication with the staff almost daily and they are all wonderful! My gran is treated very well and her room is always clean and tidy. The food is good too and varied weekly to suit the needs of the residents and family can sometimes join in for lunch at a small charge. Staff are friendly and helpful at all times and welcome us every time. Can't fault anything and we are truly grateful that they care so much for my gran.
31 January 2026
This is now my Mothers third year at Coppice Lea.From the start Mum was made to feel very welcome at the home as am I when I visit her.Mums room is lovely and is cleaned to a high standard every day.All the staff are very friendly,helpfull and nothing is too much trouble for them.There are plenty of
activities for the residents which is a credit to the staff who organise them.
The meals provided by the kitchen staff are wonderfull with different lunch choices every day as well as providing for Summer BBQs and Christmas time.
29 January 2026
I have been made to feel very welcome since I arrived. The personnel are excellent getting to know your likes and dislikes as much as they can and ensuring you are comfortable at all times. Surrounded by trees the home is set in fabulous grounds which are maintained beautifully. My room is clean
and bright and tastefully decorated in a contemporary style and I have the most fantastic view overlooking the grounds. There is a weekly newsletter with all the activities available and at Christmas everyone excelled themselves lots of decorations, fabulous food and a jolly time was had by all. I am very happy here.
29 January 2026
My Mum has lived at Coppice Lea for 15 months. As her needs have changed, Shannon and her wonderful staff have looked after my mum so well. Her dementia has worsened over this time. Mum is 95 now. They assess her growing needs as time goes on and I can feel at ease leaving my precious mum with such
lovely caring staff. My sisters and I are so grateful for their genuine loving and caring attitude. She couldn't be in better hands. It is such a warm and comfortable home with amazing food and such dedicated entertainment staff. I like the fact that they are in regular' contact with the relatives to discuss any changes or concerns.
Thank goodness for Coppice Lea and their wonderful staff
29 September 2025
My mother has been living in Coppice Lea for almost eighteen months and has been very happy in all that time. She is treated with dignity & respect by all members of staff and is included in as many of the daily activities as she wants to be. All of the staff go out of their way to ensure my mums
needs are met. Their spectacular 'event' days - BBQ, cirque du Soleil, etc are reall treats and a lovely day out for everyone. Thank you everyone.
16 September 2025
I can't fault it. Very pleasant and caring staff. My partner's room is very spacious and comfortable. It's very peaceful here. The grounds are neat and well kept. I can bring Buddy our little dog along to see her which is so comforting.
All visitors have remarked on the lovely building and how
comfortable my partner looks.
There's always someone within reach if we require help with anything.
The food is excellent and remains hot even though it's served in her room.
16 June 2025
I just want to say how wonderfully caring the staff were in looking after my mother in law. We had looked at other homes but following a recommendation and 2 visits, we knew Coppice Lea was right. Margaret had an excellent room, full of light, over looking the garden. It was immediately home from
home for her and for us. She was so warmly welcomed, as were we.
The peace of mind it gave us to drop in at any time and find her happily participating in the activities was priceless. She enjoyed everyday she was there. When my mother in law became unwell the staff's level of competence in looking after her was exemplary. She was cared for with dignity and compassion as were we. After a period in hospital, her wish was to return to the place that she considered home in order to end her days. We will be eternally thankful for her time at Coppice Lea.
10 April 2025
The staff looking after my wife at Coppice Lea were like an extensions of my family, making my wife feel very welcome and comfortable.
They are extremely caring and mindful of my wife's condition at all times, giving me a piece of mind knowing she was well cared for.
Nothing seemed to be too much
trouble.
14 March 2025
I find the staff friendly + helpful, patient and tackful with my rather difficult friend and the kitchen staff always try to offer food that is appreciated. Thank you for your care. I keep hoping that my friend will join in with more or at least some activities but I dont think that she does.
14 March 2025
The Staff at Coppice Lea were outstanding in the care of my mother. It did not matter what their role was from cleaners, kitchen, house keeping, nurses, admin; they all got to know my mother and care for her in their different ways.
When my mother was agitated, the nursing staff invested time
sitting with her, caring and trying to distract her and calm her down.
The staff were creative in providing things that would interest my mother, even printing articles in Dutch, which is her mother tongue or letting her sit in the Nurses office to make her feel important.
There was a member of staff there every day, who would spend time engaging individuals in activities, and on special occasions they had Parties.
When my mother's dementia became severe we had to move her. But I was aware that the staff had tried their hardest to keep her in a safe and happy environment. It was a sad day when we had to say Good Bye to the Coppice Lea staff.
04 March 2025
My parents moved to Coppice Lea in December 2024. They have a large, spacious room which, like the whole building, is kept clean and fresh smelling.
The staff are wonderful, caring and compassionate. Always friendly and welcoming whenever I visit. My parents are treated with respect and affection.
Nothing is too much trouble, they are so patient!
Food is fantastic. Visitors are welcomed and may eat with residents.
Entertainment is varied with something to appeal to everyone.
Special occasions are celebrated, we had a wonderful family party for my father's 90th.
The grounds are beautiful and my father loves to walk with a carer, when he is well enough.
Everything about Coppice Lea is done to a high standard, but what makes it exceptional is the care given by the staff. My parents are so very grateful for everything which is done for them, my mother calls the carers "love on legs"!
My initial review was too long because there are so many wonderful things to say about Coppice Lea!
04 March 2025
My mother recently moved into Coppice Lea. The care, kindness and attention is amazing. Mum recently celebrated her 105th birthday and they made her day so special. It's wonderful to know that mum is bring well looked after and is safe and has settled so quickly.
23 January 2025
The level of care and service this home offers is exceptional. My aunt has been there for over 3 weeks now and all of the staff have delivered a level of care and support to her that has made a massive difference to her standard of living. The building itself and the surrounding grounds provide a
picturesque environment, and the rooms and internal facilities are well laid out and immaculately maintained.
The staff are proactively engaged in not just looking after the residents, you can see that they genuinely care for the people that are staying there and go out of their way to meet everybody's need as individuals.
I would have no hesitation in recommending Coppice Lea to anyone.
16 January 2025
It is such a friendly home, the staff are so warm and friendly. The surroundings are lovely, it is a beautiful home. Everyone works really hard and they really care about the residents. My mum has been very happy since moving in.
08 January 2025
Thank you for looking after our mum. Its a relief to know you are caring for her, when we no longer can.
07 January 2025
My mum has only been here for 2 weeks. She has a lovely room, such lovely, kind staff and so many activities that she enjoys. I drive away content to know she is being looked after and is safe in their home.
26 November 2024
Coppice Lea is very warm and welcoming - all the staff are very kind, helpful and cheerful. I only visit once a week and I am very welcomed and when there was an Open Day was invited for cakes and tea.
I feel a small part of this happy cheerful family. The decor is uplifting and very clean.