Coppice Lea Care Home with Nursing

151 Bletchingley Road, Merstham, Redhill RH1 3QN

Coppice Lea Care Home with Nursing, Redhill, Surrey
Coppice Lea Care Home with Nursing, Redhill, Surrey
Coppice Lea Care Home with Nursing, Redhill, Surrey

Coppice Lea Care Home with Nursing is conveniently situated near the M25 and the towns of Reigate and Redhill. The home is located close to the attractive villages of Merstham and Bletchingly, with London just half an hour away by train.

Coppice Lea is registered with the Care Quality Commission (CQC) to provide both short and long-term care to older people who require residential or nursing care.

Situated beneath the Surrey Downs and set in five acres of landscaped and wooded grounds, the Victorian house was originally built in the 1880s and has been beautifully refurbished and extended to provide fifty nursing beds.

All bedrooms are of a pleasant size and afford splendid rural views. They have attractive en-suite facilities, a colour television and direct dial telephones. All bedrooms are equipped with the latest nurse call system.

An experienced and qualified care and nursing team deliver care through individualised care plans which are designed in consultation with the individual resident, their family/advocates and a senior member of the nursing team. Care plans are regularly reviewed and adjusted to a resident's caring needs.

Life at Coppice Lea is varied and interesting. A dedicated activities coordinator ensures there is a wide range of activities available, with visits to local places of interest regularly organised. Speakers are invited to give talks on a variety of topics and residents are encouraged to partake in both craft activities. For those who are “green fingered” gardening is always an option.

Group: Caring Homes Group

Person in charge: Neema Clinton (Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 53 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: AIDS/HIV • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Profound & Multiple Learning Disabilties • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 53

Rooms with ensuite WC: 53

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Coppice Lea Care Home with Nursing: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 18 Sep 2017

Please call 0808 223 5419 or email enquiries@caringhomes.org for further information on the current Bed Vacancies at Coppice Lea.

Reviews

4.3 Coppice Lea Care Home with Nursing has a Review Score of 4.3 (4.250)

The Review Score of 4.3 (maximum of 10) for Coppice Lea Care Home with Nursing is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Coppice Lea Care Home with Nursing in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.25 for Coppice Lea Care Home with Nursing is calculated as follows: ( (7 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.25

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 0 Points relating to the number of positive Reviews for Coppice Lea Care Home with Nursing is based on 0 positive Reviews in the last 12 months and is calculated as follows:

    1. 0 = 0

    2. Target of 10.6 positive Reviews (53 registered maximum number of service users ÷ 5). 0 Reviews ÷ 10.6 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    0
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Coppice Lea Care Home with Nursing?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Coppice Lea Care Home with Nursing

  • Resident / Service User
    1
  • Son of Resident/Service User
    1

Although I have put "Good" for most of the options below there have been times when some have dropped below that but equally sometimes things have been excellent. Individual members of staff in particular have been outstanding and to see so many at Dad's funeral and that they were genuinely upset at his passing, not just representing the Home, was very touching. He had very much become part of the community.

How likely would you be to recommend Coppice Lea Care Home with Nursing? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Very happy to be here at Coppice Lea. The staff are kind, always there for me when I need anything.

How likely would you be to recommend Coppice Lea Care Home with Nursing? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Job Vacancies

Staff Profiles

No image found

Neema Clinton

Job Title: Home Manager

Description:

I lead my professional Care Team in delivering the highest level of care and support for our residents.

My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.

I feel that the Caring Homes philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Coppice Lea Care Home with Nursing