
The staff involve her in as many activities as possible and cares very much for her well-beingMichael B(Partner of Resident/Service User)



The staff involve her in as many activities as possible and cares very much for her well-beingMichael B(Partner of Resident/Service User)



Located on the edge of Redhill, Coppice Lea provides round the clock residential, dementia and nursing care on a permanent and respite basis.
Set in a Victorian country house, residents at the Surrey care home can enjoy quality facilities including cosy communal areas and a hair and beauty salon. Each bedroom is tastefully decorated, and outside there are five acres of beautiful, extensive grounds – the perfect place to spot some...
Located on the edge of Redhill, Coppice Lea provides round the clock residential, dementia and nursing care on a permanent and respite basis.
Set in a Victorian country house, residents at the Surrey care home can enjoy quality facilities including cosy communal areas and a hair and beauty salon. Each bedroom is tastefully decorated, and outside there are five acres of beautiful, extensive grounds – the perfect place to spot some visiting wildlife.
Life at Coppice Lea is a home from home environment. The team create a caring and supportive community for residents and their loved ones. There is always a variety of daily activities and entertainment to look forward to.
Care Provided by Coppice Lea
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 53 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Coppice Lea to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Coppice Lea for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Shannon Hamilton (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (43)
Coppice Lea Reviews (70)
Coppice Lea has a Review Score of 9.9 (9.886) out of 10, based on 27 reviews in the last 2 years.
Over all time Coppice Lea has 70 reviews.
My mother recently moved into Coppice Lea. The care, kindness and attention is amazing. Mum recently celebrated her 105th birthday and they made her day so special. It's wonderful to know that mum is bring well looked after and is safe and has settled so quickly.
My mother recently moved into Coppice Lea. The care, kindness and attention is amazing. Mum recently celebrated her 105th birthday and they made her day so special. It's wonderful to know that mum is bring well looked after and is safe and has settled so quickly.
Thank you so much for your wonderful review! Your mum is already a special member of our community and we're so glad that she's settled in so well. She's a remarkable woman and we were honoured to celebrate such an amazing achievement on her 105th birthday! Thank you again for your kind words about our team!
The level of care and service this home offers is exceptional. My aunt has been there for over 3 weeks now and all of the staff have delivered a level of care and support to her that has made a massive difference to her standard of living. The building itself and the surrounding grounds provide a...
The staff are proactively engaged in not just looking after the residents, you can see that they genuinely care for the people that are staying there and go out of their way to meet everybody's need as individuals.
I would have no hesitation in recommending Coppice Lea to anyone.
Thank you so much for your wonderful review, it means so much to our team to receive this kind of feedback! We're so happy that your aunt has had such a great experience so far and that the care we provide is having such a positive impact on her life. We as a team do genuinely care for our...
Thank you so much for your wonderful review, it means so much to our team to receive this kind of feedback! We're so happy that your aunt has had such a great experience so far and that the care we provide is having such a positive impact on her life. We as a team do genuinely care for our residents so we really appreciate your recognition and thoughtful comments. We're also glad you like the picturesque environment at Coppice Lea, we're very proud of our beautiful home. Thank you again for your kind words and recommendations, our team will be delighted to see this!
It is such a friendly home, the staff are so warm and friendly. The surroundings are lovely, it is a beautiful home. Everyone works really hard and they really care about the residents. My mum has been very happy since moving in.
It is such a friendly home, the staff are so warm and friendly. The surroundings are lovely, it is a beautiful home. Everyone works really hard and they really care about the residents. My mum has been very happy since moving in.
Thank you for your wonderful review. We're delighted to hear that your mum is happy in her home at Coppice Lea, and that the friendly atmosphere, hardworking team, and beautiful surroundings have made such a positive impact. We truly care about all our residents, and it means a lot to us to hear that your mum has been well taken care of!
Thank you for looking after our mum. Its a relief to know you are caring for her, when we no longer can.
Thank you for looking after our mum. Its a relief to know you are caring for her, when we no longer can.
Thank you for your kind review. We understand how difficult it can be to entrust a loved one to someone else's care and your trust in our team means so much to us, it's a privilege caring for your mum!
My mum has only been here for 2 weeks. She has a lovely room, such lovely, kind staff and so many activities that she enjoys. I drive away content to know she is being looked after and is safe in their home.
My mum has only been here for 2 weeks. She has a lovely room, such lovely, kind staff and so many activities that she enjoys. I drive away content to know she is being looked after and is safe in their home.
Thank you so much for your wonderful feedback it's fantastic to see that after just 2 weeks, your mum has settled in and is enjoying activities with other residents! We're so happy to hear that you've had such a good first impression and feel assured that your mum is happy and safe at Coppice Lea. Your trust in us means the worlds to us!
I feel a small part of this happy cheerful family. The decor is uplifting and very clean.
I feel a small part of this happy cheerful family. The decor is uplifting and very clean.
Thank you for leaving us such a fantastic review. We're so glad that you feel welcome at our home and are happy with the service our team provides. We're delighted to have you as part of the Coppice Lea family! We'll pass your feedback onto our team who we know will really appreciate your kind words.
The care given to my mother was exceptional. We are so grateful to the staff for their gentle encouragement and respectful care of my mother as she dealt with the confusion that was a part of her vascular dementia. Whenever we visited her, the staff also made us feel very welcome.
The care given to my mother was exceptional. We are so grateful to the staff for their gentle encouragement and respectful care of my mother as she dealt with the confusion that was a part of her vascular dementia. Whenever we visited her, the staff also made us feel very welcome.
Thank you so much for your wonderful review. Our team at Coppice Lea work very hard to provide person-centred care that is unique to each residents' needs and it means so much to us to receive this kind of feedback and recognition from their loved ones. Our team will be delighted to hear your lovely comments!
She is now dressed and washed every day, hair is styled. She is singing and dancing along with the entertainment. She only used to eat soup but now has 3 meals a day and...
She is now dressed and washed every day, hair is styled. She is singing and dancing along with the entertainment. She only used to eat soup but now has 3 meals a day and is looking much healthier. This is the best choice we could have made for her and I thank the staff so much for taking the time to understand her quirks!
Thank you so much for your lovely feedback, that's lovely to hear that your mum is so much happier living at Coppice Lea. I'll pass on your comments to the team.
Last Saturday a Garden Party/BBQ was given for patients, friends, and relatives outside. Beautifully organsied with good...
Last Saturday a Garden Party/BBQ was given for patients, friends, and relatives outside. Beautifully organsied with good food and entertainment. My husband was not able to enjoy it.
The Deputy Manager and a member of staff talked me through the extra funding application and clearly knew him well.
Thank you so much for your kind feedback and your recognition of our team at Coppice Lea.
Mum has been in Coppice Lea for just over a year now and I have found the care and facilities exceptional. All the staff are genuinely caring and friendly. I've noticed acts of genuine care and kindness each time I visit. The facilities are good, fresh and always clean. The food is varied and tasty...
Nobody wants their relative to need to be in a home, but it's a great comfort knowing that Mum is getting love and care and is being kept safe while I can't be there.
Thank you so much for your kind feedback and your recognition of our team at Coppice Lea.
My friend left this home due to problems that were not being resolved. The activity lead had a personality conflict with my friend and thus my friend was banned from attending activities when the main activity lead ran an activity. It was ludicrous. I met with the current manager time and time...
My friend left this home due to problems that were not being resolved. The activity lead had a personality conflict with my friend and thus my friend was banned from attending activities when the main activity lead ran an activity. It was ludicrous. I met with the current manager time and time again and it was never resolved. The manager told me that many staff did not like my friend and had problems with her - this is honestly the truth - you would never believe it. There are many lovely staff but there are still many problems at Coppice Lea and I would never let my own Mother stay there. My friend has now moved and is being treated with dignity and respect.
We pride ourselves on the resident experience and are sorry that on this occasion you found it has fallen short of the usual positive feedback we receive, though in this instance our records differ from your account. Therefore, we would be grateful if you could contact us at wecare@ariacare.co.uk so that we can learn more about your experience.
Whenever I visit Coppice Lea the staff are always friendly, welcoming, and accommodating. The ratio of staff to residents is always high and all are watchful and caring, from management through nursing staff to carers, kitchen and support workers. There are regular entertainments provided by...
Whenever I visit Coppice Lea the staff are always friendly, welcoming, and accommodating. The ratio of staff to residents is always high and all are watchful and caring, from management through nursing staff to carers, kitchen and support workers. There are regular entertainments provided by in-house staff and professionals. The food is first-rate in terms of variety, nutritional value, and taste. The charity BBQ on 3rd August was a credit to all. In summary, I have found this to be a wonderful home!
Thank you so much for giving such wonderful feedback, and for recognising the various team members and the roles they play. We're glad you like the food and enjoyed our BBQ, it's a pleasure to host you at our home!
My wife and I join my mother whenever we can and have lunch with her, the food is absolutely lovely and any help the...
My wife and I join my mother whenever we can and have lunch with her, the food is absolutely lovely and any help the residents require at meal times is promptly carried out.
All the staff we meet are very polite, caring and helpful and I'm very pleased we have found a lovely place for my mother to be looked after, it's good for her and it also takes away a lot of the worry for the family.
My Mother was cared for at Coppice Lea for 18 months until her death. The staff especially were wonderful. They were so kind and compassionate to my Mother, but also to us, her family, and were unfailingly friendly.
My Mother was cared for at Coppice Lea for 18 months until her death. The staff especially were wonderful. They were so kind and compassionate to my Mother, but also to us, her family, and were unfailingly friendly.
Thank you for your wonderful feedback. We are so sorry for your loss and we hope we made your Mother's time with us as joyful and peaceful as possible. We will share your lovely comments with our team.
I stay and have lunch with Mum once a week, and the lunch is lovely.
All in all, the staff are...
I stay and have lunch with Mum once a week, and the lunch is lovely.
All in all, the staff are so very helpful and attentive to all the guest's needs and wants.
I'm glad that my sister found this exceptional home for our mum, it's fantastic.
Many thanks for your review we are pleased that your Mother has settled in at Coppice Lea, enjoys the activities and you join her for lunch on a weekly basis. Your feedback has been shared with the team.
Mum is always treated with kindness and respect. The staff goes above and beyond to make sure she is happy and comfortable. I can't thank the staff enough.
Mum is always treated with kindness and respect. The staff goes above and beyond to make sure she is happy and comfortable. I can't thank the staff enough.
Many thanks for your kind words and recognition of the team at Coppice Lea for the care they provide. Your feedback has been shared with the team.
My mother resided in Coppice Lea for palliative care with cancer. The team is friendly but professional, caring, and sensitive. Before choosing the home, the nurses showed us the facilities, more importantly, they focused on understanding both her and her needs. We were concerned as mum's needs and...
Our mother died yesterday in peace and after a long hard painful battle. She died with grace and dignity supported by her family, the nurses, and the staff of Coppice Lea. The ongoing arrangements were explained timely and clearly, so we knew what would happen and what the next steps would be. Very impressed.
Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Coppice Lea. We are so sorry to you and your family for your loss, the care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.
The food is very very good, I sometimes will stay for lunch myself which is very good for my wife and me.
The home is always clean and tidy. And always smells good, unlike some homes I have...
The food is very very good, I sometimes will stay for lunch myself which is very good for my wife and me.
The home is always clean and tidy. And always smells good, unlike some homes I have been to in the past.
Overall I find the home is excellent.
Many thanks for your review and for your lovely comments about our home and the food that you get to enjoy with your wife. Your feedback has been shared with the team.
From the time we first visited Coppice Lea we found both management and staff to be helpful and professional. The care that was given to my father in the short time he was at Coppice Lea was excellent, he was treated with dignity and respect. The rooms were kept clean and tidy and the grounds are...
From the time we first visited Coppice Lea we found both management and staff to be helpful and professional. The care that was given to my father in the short time he was at Coppice Lea was excellent, he was treated with dignity and respect. The rooms were kept clean and tidy and the grounds are beautiful.
Many thanks Lee for taking the time to leave us a review and for your lovely words about our home and grounds, as well as our team at Coppice Lea. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
I find my partner is very happy at Coppice Lea. She is locked after very well. The staff involve her in as many activities as possible and cares very much for her well-being.
I find my partner is very happy at Coppice Lea. She is locked after very well. The staff involve her in as many activities as possible and cares very much for her well-being.
Thank you, Michael, for taking the time to leave us a review and for your kind words about our home and the care your partner is receiving. Your feedback will be shared with the team at Coppice Lea.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 July 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (49) & Events (0)
- 27 Oct 2026
A Care UK colleague has raised £310 for PTSD UK after organising a bake sale at the provider's Colchester based Support Centre, with the total boosted through Care UK's matched...
- 27 Oct 2026
A Care UK colleague took to the skies to raise money for Parkinson’s UK after being inspired by a resident’s determination to make a difference. Shahvez Tauqir, Customer Relations Manager...
- 27 Oct 2026
A mother and daughter from a Care UK care home laced up their walking boots and trekked almost 100 miles across the Scottish Highlands to raise thousands of pounds for...
There are no upcoming events for Coppice Lea.
Accreditations
There are no accreditations posted yet for Coppice Lea.
Meet the Team (1)

With 10 years of experience in the health and social care sector, my role as Home Manager is to lead our team in delivering safe, compassionate, and...
With 10 years of experience in the health and social care sector, my role as Home Manager is to lead our team in delivering safe, compassionate, and person-centred care. I oversee the day-to-day running of the home, ensure we meet the highest standards of quality and compliance, and support both residents and colleagues to thrive.
My greatest passion lies in end-of-life care and dementia care. Supporting individuals and their families through some of life’s most sensitive moments is an honour that I never take for granted. Helping residents feel understood, valued, and comforted—whether through a reassuring conversation or ensuring their wishes are respected—brings a deep sense of meaning to my work.
For me, ‘Care from the Heart’ means seeing every resident as a unique individual with their own story, preferences, and needs. It’s about delivering care with empathy and dignity, creating an environment where people feel safe, respected, and truly at home.
I believe my impact comes from creating a culture where kindness, teamwork, and open communication are at the forefront. By supporting and empowering my colleagues, I strive to build a strong and unified team that consistently delivers exceptional care. Looking ahead, I am committed to developing further initiatives that enhance wellbeing, strengthen relationships, and ensure Coppice Lea remains a warm and supportive place for everyone.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coppice Lea to verify any information. View our terms and conditions. Coppice Lea has an Enhanced Service -what an Enhanced Service includes.