Submit a Review for Deepdene Care Centre
Hill View, Reigate Road, Dorking, RH4 1SY
View full details of Deepdene Care CentreLatest Reviews for Deepdene Care Centre
16 June 2026
My Dad was transferred to Deepdene Care Centre as he neared the end of his life. His care had become a struggle for family in their home and Deepdene provided a welcoming, safe place for him to spend his last few days. The staff were understanding and very accommodating, making Dad and our family
as comfortable as possible in those last precious moments. We feel reassured that Dad received the best possible care, as he was monitored day & night and any changes in his condition were quickly acted upon. The friendly staff were approachable and couldn't do enough to help us. We are grateful to the whole team at Deepdene Care Centre. You gave Dad the dignified death he wished. Thank you.
16 June 2026
As a physiotherapist working in the NHS with over 25 years of inpatient caring experience, I can honestly say that Deepdene Care Home provided exceptional care to my father during his stay. From the moment the decision was made for him to be admitted for palliative care, the manager, deputy manager
and the entire team worked incredibly hard to give him such a warm and friendly welcome.
Throughout his stay, every member of staff showed genuine compassion, empathy and understanding, not only towards my father but also towards myself and my family during a very difficult and distressing time. The care, kindness and respect shown to him never faltered, and it was clear that his comfort and dignity were always their priority.
End of life care is so important because you only get one chance to get it right. Deepdene Care Home got it right in every possible way. We will always be deeply grateful for the care and support they gave us.
10 June 2026
Our mother was only at Deepdene Care for 4 months after having to move from her previous care home but the care / nursing and kindness provided and the communication with her family have been really excellent..
The partnership working with the GP practice based next door is really proactive..
Our mother wasn't really able to partake in the home community activities but the atmosphere was friendly and welcoming and as a regular observer there was alot on offer.
The environment is nice and well furnished too with a lovely lounge and a family visiting room if required..
So thank you to all involved Deepdene Care
30 April 2026
My mum, Linda was in Deepdene Care Centre for almost one year. She had the best 11 months of her life. The home made mum immediately welcome and I felt content from my very first visit that they would look after mum with all the care and attention she deserved.
She had an amazing time there,
taking part in all activities that she could. The management team and care staff could not do anymore for mum. They treated her with so much love and respect.
I will also be eternally grateful to everyone at Deepdene. They gave my mum a new lease of life and she loved every minute there. Towards the end of her life, they could not have been kinder to her and her family. She ended her life well looked after and cared for by the team at Deepdene.
I can only speak about the home with the highest of regard possible and can highly recommend Deepdene to anyone considering going into a care home or looking at a care home for a lover one.
Deepdene should be used as a benchmark for other homes.
19 February 2026
I like Deepdende tremendously. I consider myself very fortunate to be a short-term resident here. It has been a most informative experience. The staff here are a joy, so helpful, and obliging in all kinds of ways, so as a resident you just relax and know that they have your best interests at heart.
For me this care home will form a standard by which I shall rate others.
19 January 2026
I thank my lucky stars there was a room at Deepdene for my mother. Staff very kind and helpful. They are a wonderful team. Activities take place daily, are interesting and varied. Menus are inviting and nutritious. I will treasure the friendship given to me by the staff, and all the care they gave
to my mother. Many of the staff gave a lot of thought to my mother's needs and happiness, and tried many different ways to give her as much comfort as possible. I had special time with my mother every day at Deepdene, thanks to the help and care of the staff.
16 December 2025
A great care home that looks after my mum very well, mum is happy and enjoys the friendliness care and attention she receives,
The staff are very helpful and keep you informed of any outings, care and issues that need attention.
I would gladly recommend this Care Home to people who are
searching for a suitable care home for friends or relatives, you won't be disappointed.
04 December 2025
Mum was made most welcome, this had an instant impact on her mood and wellbeing, staff are fantastic and visitors are made instantly comfortable, great food, great atmosphere, great coffee and the building is hotter than the sun. First class.
13 October 2025
Excellent care home especially the staff who are warm and welcoming. From Alison on the front desk to the staff on the first floor.
The 4 rather than 5 star is: the room was often cluttered with equipment and supplies and the rooms were very hot during the heatwaves this summer. There were times
when it might have helped my father if the food had been cut into smaller pieces. Appreciate there is only so much the staff can achieve in the day.
I have seen the staff interacting with the residents and relatives with compassion and care and Deepdene feels calm when visiting.
I have also not found it difficult to find someone to help or talk to.
13 October 2025
So well looked after in our hour of need
Staff are all fantastic.
Gives the family peace of mind that all care is being attended to for a very dear brother .
He has always been afraid of going to a home but has settled in so well .
And seems very content.
Thank you all so much .
29 September 2025
From walking threw the door being greeted by Allison or Maria the loverly receptionist was a great start to everybody's visits.The place is such a loverly well kept friendly place,every person that works there are brillant.My dad is so happy with his excellent care,which takes a big strain off my
shoulders,we can go and visit any time,tea and coffee always to hand and I've made some great friends that live there.we couldn't of got a better place for me loverly dad.Mircla the manage runs a great place thankyou everyone.
18 July 2025
I have experienced Great communication with regular updates to address concerns and provide information, Outstanding medical support has been provided in conjunction with the surgery next door. The staff are very caring and there is always a warm welcome as a visitor.
02 July 2025
I find the care for my brother is most satisfactory. The staff is very pleasant, professional,helpful and friendly.The care home itself is very clean and provides all the necessary things for my brother. The food is delicious. My brother enjoys the activities such as singing, drawing, exercises
very much. Overall I am very pleased with the level of care, attitude and professionalism of Deedene Care Home.
25 June 2025
My mum has been a resident at Deepdene since April 2025. All the staff have made the transition from another care home seamless. Everyone you come into contact with from reception, nursing and care staff and management are always welcoming and kind. My brother and I deeply appreciate the care that
mum has been given since she arrived which is constantly changing as her Alzheimer's progresses almost daily. The level of care to her changing needs has been so very reassuring for us, we know she could not be in better hands.
Thank you.
24 June 2025
Such a positive experience. The staff were really caring. Nothing was too much trouble. There was never a grumpy look and staff often went above and beyond their duty. They always seemed to understand his needs and I was always made aware of any changes in his health. The only minor thing was lack
of fresh fruit.
18 June 2025
We are so happy with the all the care mum receives at Deepdene the staff are genuinely so keen to help. The refurbishment has given the home a really high quality finish, its a wonderful environment.
16 June 2025
Such a lovely care home. Mum has so many activities to join and she enjoys them all. The staff are very smiley and welcoming. I do not feel that mum has any concerns. Neither do I. Love the new reception area.
19 May 2025
Moving our Mum to Dorking Deepdene has proved to be a great decision as she has been cared for so well by the staff since she arrived here 10 months ago. Staff are patient, understanding and professional and we have the peace of mind that Mum is safe and well looked after.
19 May 2025
Deepdene is a very happy place, we have felt confident that mum was being looked after extremely well. The staff are very caring and attentive, always happy to go that extra mile. The rooms are comfortable and cosy. Mum has always enjoyed the dining experience with good food and friends.
Activities are well thought out, although mum's eyesight has been poor, she was still encouraged to join in.
23 April 2025
I find this Care Home is excellent in all areas. The welcome is always the same and feels like you are special.
The Care Staff really do care and look after my husband extremely well.
His room is very clean and he looks neat and tidy at all times.
The food is well presented and looks appetising.
I am very happy that my husband is in here.
Latest Reviews for Deepdene Care Centre
16 June 2026
My Dad was transferred to Deepdene Care Centre as he neared the end of his life. His care had become a struggle for family in their home and Deepdene provided a welcoming, safe place for him to spend his last few days. The staff were understanding and very accommodating, making Dad and our family
as comfortable as possible in those last precious moments. We feel reassured that Dad received the best possible care, as he was monitored day & night and any changes in his condition were quickly acted upon. The friendly staff were approachable and couldn't do enough to help us. We are grateful to the whole team at Deepdene Care Centre. You gave Dad the dignified death he wished. Thank you.
16 June 2026
As a physiotherapist working in the NHS with over 25 years of inpatient caring experience, I can honestly say that Deepdene Care Home provided exceptional care to my father during his stay. From the moment the decision was made for him to be admitted for palliative care, the manager, deputy manager
and the entire team worked incredibly hard to give him such a warm and friendly welcome.
Throughout his stay, every member of staff showed genuine compassion, empathy and understanding, not only towards my father but also towards myself and my family during a very difficult and distressing time. The care, kindness and respect shown to him never faltered, and it was clear that his comfort and dignity were always their priority.
End of life care is so important because you only get one chance to get it right. Deepdene Care Home got it right in every possible way. We will always be deeply grateful for the care and support they gave us.
10 June 2026
Our mother was only at Deepdene Care for 4 months after having to move from her previous care home but the care / nursing and kindness provided and the communication with her family have been really excellent..
The partnership working with the GP practice based next door is really proactive..
Our mother wasn't really able to partake in the home community activities but the atmosphere was friendly and welcoming and as a regular observer there was alot on offer.
The environment is nice and well furnished too with a lovely lounge and a family visiting room if required..
So thank you to all involved Deepdene Care
30 April 2026
My mum, Linda was in Deepdene Care Centre for almost one year. She had the best 11 months of her life. The home made mum immediately welcome and I felt content from my very first visit that they would look after mum with all the care and attention she deserved.
She had an amazing time there,
taking part in all activities that she could. The management team and care staff could not do anymore for mum. They treated her with so much love and respect.
I will also be eternally grateful to everyone at Deepdene. They gave my mum a new lease of life and she loved every minute there. Towards the end of her life, they could not have been kinder to her and her family. She ended her life well looked after and cared for by the team at Deepdene.
I can only speak about the home with the highest of regard possible and can highly recommend Deepdene to anyone considering going into a care home or looking at a care home for a lover one.
Deepdene should be used as a benchmark for other homes.
19 February 2026
I like Deepdende tremendously. I consider myself very fortunate to be a short-term resident here. It has been a most informative experience. The staff here are a joy, so helpful, and obliging in all kinds of ways, so as a resident you just relax and know that they have your best interests at heart.
For me this care home will form a standard by which I shall rate others.
19 January 2026
I thank my lucky stars there was a room at Deepdene for my mother. Staff very kind and helpful. They are a wonderful team. Activities take place daily, are interesting and varied. Menus are inviting and nutritious. I will treasure the friendship given to me by the staff, and all the care they gave
to my mother. Many of the staff gave a lot of thought to my mother's needs and happiness, and tried many different ways to give her as much comfort as possible. I had special time with my mother every day at Deepdene, thanks to the help and care of the staff.
16 December 2025
A great care home that looks after my mum very well, mum is happy and enjoys the friendliness care and attention she receives,
The staff are very helpful and keep you informed of any outings, care and issues that need attention.
I would gladly recommend this Care Home to people who are
searching for a suitable care home for friends or relatives, you won't be disappointed.
04 December 2025
Mum was made most welcome, this had an instant impact on her mood and wellbeing, staff are fantastic and visitors are made instantly comfortable, great food, great atmosphere, great coffee and the building is hotter than the sun. First class.
13 October 2025
Excellent care home especially the staff who are warm and welcoming. From Alison on the front desk to the staff on the first floor.
The 4 rather than 5 star is: the room was often cluttered with equipment and supplies and the rooms were very hot during the heatwaves this summer. There were times
when it might have helped my father if the food had been cut into smaller pieces. Appreciate there is only so much the staff can achieve in the day.
I have seen the staff interacting with the residents and relatives with compassion and care and Deepdene feels calm when visiting.
I have also not found it difficult to find someone to help or talk to.
13 October 2025
So well looked after in our hour of need
Staff are all fantastic.
Gives the family peace of mind that all care is being attended to for a very dear brother .
He has always been afraid of going to a home but has settled in so well .
And seems very content.
Thank you all so much .
29 September 2025
From walking threw the door being greeted by Allison or Maria the loverly receptionist was a great start to everybody's visits.The place is such a loverly well kept friendly place,every person that works there are brillant.My dad is so happy with his excellent care,which takes a big strain off my
shoulders,we can go and visit any time,tea and coffee always to hand and I've made some great friends that live there.we couldn't of got a better place for me loverly dad.Mircla the manage runs a great place thankyou everyone.
18 July 2025
I have experienced Great communication with regular updates to address concerns and provide information, Outstanding medical support has been provided in conjunction with the surgery next door. The staff are very caring and there is always a warm welcome as a visitor.
02 July 2025
I find the care for my brother is most satisfactory. The staff is very pleasant, professional,helpful and friendly.The care home itself is very clean and provides all the necessary things for my brother. The food is delicious. My brother enjoys the activities such as singing, drawing, exercises
very much. Overall I am very pleased with the level of care, attitude and professionalism of Deedene Care Home.
25 June 2025
My mum has been a resident at Deepdene since April 2025. All the staff have made the transition from another care home seamless. Everyone you come into contact with from reception, nursing and care staff and management are always welcoming and kind. My brother and I deeply appreciate the care that
mum has been given since she arrived which is constantly changing as her Alzheimer's progresses almost daily. The level of care to her changing needs has been so very reassuring for us, we know she could not be in better hands.
Thank you.
24 June 2025
Such a positive experience. The staff were really caring. Nothing was too much trouble. There was never a grumpy look and staff often went above and beyond their duty. They always seemed to understand his needs and I was always made aware of any changes in his health. The only minor thing was lack
of fresh fruit.
18 June 2025
We are so happy with the all the care mum receives at Deepdene the staff are genuinely so keen to help. The refurbishment has given the home a really high quality finish, its a wonderful environment.
16 June 2025
Such a lovely care home. Mum has so many activities to join and she enjoys them all. The staff are very smiley and welcoming. I do not feel that mum has any concerns. Neither do I. Love the new reception area.
19 May 2025
Moving our Mum to Dorking Deepdene has proved to be a great decision as she has been cared for so well by the staff since she arrived here 10 months ago. Staff are patient, understanding and professional and we have the peace of mind that Mum is safe and well looked after.
19 May 2025
Deepdene is a very happy place, we have felt confident that mum was being looked after extremely well. The staff are very caring and attentive, always happy to go that extra mile. The rooms are comfortable and cosy. Mum has always enjoyed the dining experience with good food and friends.
Activities are well thought out, although mum's eyesight has been poor, she was still encouraged to join in.
23 April 2025
I find this Care Home is excellent in all areas. The welcome is always the same and feels like you are special.
The Care Staff really do care and look after my husband extremely well.
His room is very clean and he looks neat and tidy at all times.
The food is well presented and looks appetising.
I am very happy that my husband is in here.