Deepdene Care Centre

Hill View, Reigate Road, Dorking RH4 1SY
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9.9 116 Reviews
  • Deepdene Care Centre, Dorking
Deepdene is a purpose-built care home with 66 comfortable en-suite rooms designed to meet a wide range of residential and nursing needs, including care for those living with dementia. The dedicated team of staff strive to provide the highest standards of care in a homely and supportive environment.

The home is divided into smaller units over three floors, all with self-contained living accommodation providing a more homely environment and friendly community for residents. Facilities include spacious lounge areas, dining rooms, quiet lounge areas for relaxation and a hair salon. The large enclosed courtyard garden offers a peaceful oasis for residents to relax and enjoy during the warmer months, in a secure and safe environment.

Deepdene benefits from a busy social and activity programme with a wide variety of daily activities. The activity team work hard to offer a wide range of stimulating activities that are both engaging and fun, with something for everyone.

Centrally located in a convenient and accessible area of Dorking with excellent transport links, the home is well connected for both local journeys and travelling further afield with Dorking train station less than half a mile away.
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Care Provided by Deepdene Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1430
  • Self-Funded Residential Dementia Care: from £1430
  • Self-Funded Nursing Care: from £1595
  • Self-Funded Nursing Dementia Care: from £1650

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Deepdene Care Centre to find out the exact price for your requirements.

Contact Deepdene Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Deepdene Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Raluca Maritan (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • No restrictions

Parking

  • Very limited parking available onsite

Deepdene Care Centre Reviews (116)

9.9

Deepdene Care Centre has a Review Score of 9.9 (9.866) out of 10, based on 31 reviews in the last 2 years.
Over all time Deepdene Care Centre has 116 reviews.

Overall Experience
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Reviewer Connection to Deepdene Care Centre
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Total of 116, showing 1-20
Review from G S (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Excellent care home especially the staff who are warm and welcoming. From Alison on the front desk to the staff on the first floor.
The 4 rather than 5 star is: the room was often cluttered with equipment and supplies and the rooms were very hot during the heatwaves this summer. There were times when
it might have helped my father if the food had been cut into smaller pieces. Appreciate there is only so much the staff can achieve in the day.
I have seen the staff interacting with the residents and relatives with compassion and care and Deepdene feels calm when visiting.
I have also not found it difficult to find someone to help or talk to.
Reply from Raluca Maritan, Home Manager at Deepdene Care Centre
Thank you for sharing your feedback with us. We genuinely appreciate your input, as we are always striving to improve our services and create the best possible environment for our residents. Your…read more
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Review from Sylvie C (Sister of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
So well looked after in our hour of need
Staff are all fantastic.
Gives the family peace of mind that all care is being attended to for a very dear brother .
He has always been afraid of going to a home but has settled in so well .
And seems very content.
Thank you all so much .
Reply from Raluca Maritan, Home Manager at Deepdene Care Centre
Thank you very much for your kind and encouraging feedback. We are truly delighted to hear that our staff is consistently treating residents with the utmost dignity and respect, which is a core value…read more
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Review from Caroline R (Father of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From walking threw the door being greeted by Allison or Maria the loverly receptionist was a great start to everybody's visits.The place is such a loverly well kept friendly place,every person that works there are brillant.My dad is so happy with his excellent care,which takes a big strain off my shoulders,we
can go and visit any time,tea and coffee always to hand and I've made some great friends that live there.we couldn't of got a better place for me loverly dad.Mircla the manage runs a great place thankyou everyone.
Reply from Raluca Maritan, Home Manager at Deepdene Care Centre
We appreciate your kind feedback and are delighted to learn that your father enjoys his time at Deepdene and that you consistently feel welcomed.
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Review from Stephen W (Son of Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have always found all staff to be very professional and courteous, everyone always has a friendly smile and says Hello no matter how busy they are. The home is very clean and tidy and the team have always accomodated all my mum's needs. They made her feel at home straight away when this became her
home back in January 2025. My mum has flourished being in the home and has put on weight as she is eating properly now and is looking so much better in herself. She loves the activities and takes part in as many as she possibly can. Mum is leading a much fully and positive life now. The nursing team have been great and looking after mum and dealing with her large list of health conditions and working with mum's existing local GP with any issues. I cannot recommend the home enough and we are extremely grateful to them.
Reply from Mirela Tudor, Deputy Manager at Deepdene Care Centre
Thank you for your positive feedback. We are thrilled to hear that you are satisfied with the exceptional care provided by our team. Our staff are committed to keeping you well-informed with regular…read more
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Review from K P (Daughter-in-law of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have experienced Great communication with regular updates to address concerns and provide information, Outstanding medical support has been provided in conjunction with the surgery next door. The staff are very caring and there is always a warm welcome as a visitor.
Reply from Raluca Maritan, Home Manager at Deepdene Care Centre
Thank you for your positive feedback. We are very pleased to hear that you are satisfied with the level of care provided by our team. Our staff takes pride in offering regular updates on your loved…read more
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Review from Cornelia B (Sister of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the care for my brother is most satisfactory. The staff is very pleasant, professional,helpful and friendly.The care home itself is very clean and provides all the necessary things for my brother. The food is delicious. My brother enjoys the activities such as singing, drawing, exercises very
much. Overall I am very pleased with the level of care, attitude and professionalism of Deedene Care Home.
Reply from Raluca Maritan, Home Manager at Deepdene Care Centre
Thank you for your positive feedback. We are very pleased to hear that you are satisfied with the care we provide for your brother. It's our priority to ensure that he receives the highest quality of…read more
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Review from Nicola K (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Deepdene since April 2025. All the staff have made the transition from another care home seamless. Everyone you come into contact with from reception, nursing and care staff and management are always welcoming and kind. My brother and I deeply appreciate the care that mum
has been given since she arrived which is constantly changing as her Alzheimer's progresses almost daily. The level of care to her changing needs has been so very reassuring for us, we know she could not be in better hands.
Thank you.
Reply from Raluca Maritan, Home Manager at Deepdene Care Centre
Thank you for your kind and positive feedback. We are truly delighted to hear that both you and your brother are satisfied with the level of care your mother is receiving at Deepdene. Our team works…read more
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Review from Jane G (Partner of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a positive experience. The staff were really caring. Nothing was too much trouble. There was never a grumpy look and staff often went above and beyond their duty. They always seemed to understand his needs and I was always made aware of any changes in his health. The only minor thing was lack of
fresh fruit.
Reply from Raluca Maritan, Home Manager at Deepdene Care Centre
Thank you so much for your wonderful feedback. We are delighted to hear that you had such a positive experience during your time with us at Deepdene. Our team is committed to ensuring that each…read more
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Review from Grant G (Son of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so happy with the all the care mum receives at Deepdene the staff are genuinely so keen to help. The refurbishment has given the home a really high quality finish, its a wonderful environment.
Reply from Raluca Maritan, Home Manager at Deepdene Care Centre
Thank you for your encouraging feedback. We are thrilled to hear that you are satisfied with the quality of care your mum receives from our team. We strive to provide compassionate and personalised…read more
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Review from J G (Daughter of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a lovely care home. Mum has so many activities to join and she enjoys them all. The staff are very smiley and welcoming. I do not feel that mum has any concerns. Neither do I. Love the new reception area.
Reply from Raluca Maritan, Home Manager at Deepdene Care Centre
Thank you for your thoughtful feedback. We sincerely appreciate your insights, as they are vital to our continuous improvement efforts. Our team strives to enhance our services and products based on…read more
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Review from James S (Son of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving our Mum to Dorking Deepdene has proved to be a great decision as she has been cared for so well by the staff since she arrived here 10 months ago. Staff are patient, understanding and professional and we have the peace of mind that Mum is safe and well looked after.
Reply from Raluca Maritan, Home Manager at Deepdene Care Centre
Thank you for your thoughtful review. We truly value your feedback and are committed to continuously improving our practices and ensure that all our resident are looked after.
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Review from S W (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Deepdene is a very happy place, we have felt confident that mum was being looked after extremely well. The staff are very caring and attentive, always happy to go that extra mile. The rooms are comfortable and cosy. Mum has always enjoyed the dining experience with good food and friends. Activities
are well thought out, although mum's eyesight has been poor, she was still encouraged to join in.
Reply from Raluca Maritan, Home Manager at Deepdene Care Centre
Thank you so much for your thoughtful feedback and kind words. It was truly a pleasure to care for your mum during her stay with us. We're delighted to hear that she had a positive experience at…read more
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Review from Diane A (Wife of Resident) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find this Care Home is excellent in all areas. The welcome is always the same and feels like you are special.
The Care Staff really do care and look after my husband extremely well.
His room is very clean and he looks neat and tidy at all times.
The food is well presented and looks appetising.
I
am very happy that my husband is in here.
Reply from Raluca Maritan, Home Manager at Deepdene Care Centre
Thank you for taking the time to leave such a lovely review of our home. Your feedback is incredibly valuable to us as we continuously strive to enhance our offerings and provide the highest level of…read more
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Review from Carol W (Daughter of Resident) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident of Deepdene Care Centre since December 2024.All the staff have made the transition from another Care Home a lot easier than we thought.My Dad has settled in very well here which has been nice to see.All the staff including the Receptionist, Nurses,Carers & of course the Managerial
Staff have all helped my Dad to settle in.The Home is very comfortable & feels very homely & the staff are very welcoming when we visit offering tea/coffee & cake.
Reply from Raluca Maritan, Home Manager at Deepdene Care Centre
Thank you for the lovely review you recently shared. Your feedback is truly valued and appreciated by all of us here as we continuously strive to improve our services.
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Review from David A (Son of Resident) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I visited my mother, on September 2nd 2024. Mum had been at Deepdene since the beginning of 2024. She began to decline between the 2nd and 11th of September, passing peacefully in her room on Wednesday evening. Our interaction with the staff was quite wonderful. Every member of staff we
came into contact with was caring, kind, gentle, concerned and warm-hearted. We interacted with 16 members of staff over the ten days that we were to sit with mum, morning, afternoon and night. The lady at reception was outstanding. Her kindness, generosity and helpful demeanour was superb. The manager was tremendous and obviously is the driving force behind this splendid team of carers. She was practical, helpful, extremely knowledgeable and so very kind and sensitive. The carer we had the most contact with was wonderful. She was always on hand to help, administer easing medication, and always with clear precise advice, that helped us all immeasurably. An outstanding Team.
Reply from Raluca, Home Manager at Deepdene Care Centre
I wanted to express my sincere gratitude for your kind feedback. Your comments mean a great deal to us and serve as a testament to the quality of service we strive to provide. It was truly a pleasure…read more
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Review from Ian D (Son of Resident) published on 6 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've had dealings with Deepdene since the end of 2033 when my mum arrived at the care home. From day one, management and staff have been engaged with mum's care in a most professional yet personal way. I visit often and always find excellent conditions. All the staff appear to know the current state
of play at any given time! I'm particularly comfortable with the medical aspect of the care.
Whenever I point out where some help or input is needed, it's dealt with immediately. I'd recommend Deepdene to anyone in a similar position to me.
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Review from David B (Son of Resident) published on 5 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has dementia and has been a resident at the home for just over a year. In her own words she tells me that "the food is very good and the bed very comfortable". The staff are all 100% committed to making sure that all the residents are very well looked after and treated with the dignity and respect
that they deserve. When I leave the home after visiting, a member of staff often sits with my mum for a time to make sure that she is ok. The home is beautifully clean and there are always plenty of activities going on. Having visited relatives staying at several homes in the area I can honestly say that Deepdene Care Centre is the best. The only real downside is that visitors parking is very limited however there is a large public car park about 100 metres away.
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Review from A C (Son of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents have been residents at Deepdene. The care they have received has been exemplary. My father passed recently leaving my Mother who has serious dementia living alone and the Deepdene team are all so supportive of her at this difficult time.
The rooms are spacious and cleaned to a high
standard. The food is well prepared and my mother is very happy with the variety and quality.
But most of all it is the staff who do so much to care for the residents that make Deepdene a great place for my Mother to spend her last years.
Reply from Raluca, Home Manager at Deepdene Care Centre
I would like to thank you for your lovely feedback. We are very pleased to hear you have a positive experience. Your kind words mean a great deal to us and serve as a source of motivation for our…read more
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Review from Kevin D (Son of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the care my parents receive at Deepdene, from the nursing support, activities provided and most importantly the friendship shown by the staff. The family fun day was amazing, great music, lovely food and fun entertainment.
Reply from Raluca, Home Manager at Deepdene Care Centre
I would like to thank you for your lovely feedback. Your appreciation means a great deal to us and reinforces our commitment to the highest standards of care. We continuously strive to improve and…read more
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Review from Sarah D (Daughter of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in a previous care setup and struggled quite significantly with her mental health, since she has moved to Deepdene she has transformed. She thrives in the friendly respectful environment and feels welcome and well looked after. Since her transfer she has had a long period of stability
- long may it continue. Thank you to each team member for your care.
Reply from Raluca, Home Manager at Deepdene Care Centre
Thank you for your feedback regarding your experience at Deepdene. I am very pleased to hear that you and your loved one have a positive experience with us. We are continuously striving to improve our…read more
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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Deepdene Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.866 for Deepdene Care Centre is calculated as follows: ( (306 Excellents x 5) + (41 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 350 Ratings = 4.866
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Deepdene Care Centre is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Feb 2025

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Raluca

Raluca Maritan

Job Title: Home Manager

My name is Raluca Maritan and I have amassed over a decade of experience in the Health Sector. From humble beginnings as a Care Assistant, I have diligently advanced through the ranks to achieve the position of Home Manager. I am particularly passionate about enhancing the quality of care provided to individuals in need and continuosly seek ways to improve and innovate in the health care field.

Frequently Asked Questions about Deepdene Care Centre

What types of Care is Deepdene Care Centre registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Deepdene Care Centre have?

There are 66 Single Rooms.

What are the Facilities & Services at Deepdene Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Deepdene Care Centre to the centre of Dorking?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Deepdene Care Centre to verify any information. View our terms and conditions. Deepdene Care Centre has an Enhanced Service - more info.