Submit a Review for Aurem Care (Glebe House)
Church Lane, Chaldon, Caterham, CR3 5AL
View full details of Aurem Care (Glebe House)Latest Reviews for Aurem Care (Glebe House)
27 February 2026
John has been here for approx 4 months. I have found it to be a welcoming, safe place. Excellent staff, very caring, clean & variety of food available. Excellent 24/7 care. Also, I have been kept well informed of his progress, would thoroughly recommend.
27 February 2026
The team at Glebe Care home are doing a fantastic job at caring for my mother in very difficult circumstances. Always keeping the family updated with any relevant updates and sharing social events.
The risk they take when safeguarding vulnerable patients is no small thing and is very much
appreciated.
27 February 2026
My wife has complex needs as she has early onset dementia, so she is more active than typical care home residents. I chose Glebe House for her, (initially for respite and then for permanent residence once she was no longer safe at home) because of the atmosphere of the place and the commitment and
caring attitude of the staff. She has been a resident for half a year and I have not been disappointed. The management (Sam and Abena) set the right example in terms of their approach. The food is very good and varied. It's an old building but has more character than more modern places. There is a large garden and conservatory which are good for residents in the summer.
12 January 2026
We visited my Mum on her birthday, and the staff were very happy to accommodate us as a family in the conservatory. They made sure that we all had seats and had some family time with mum.
Mum has been here for about 18 months, and we are very happy with the care and support that is provided. We
feel that Mum is in the best place and is well looked after, given the circumstances. Thanks to everyone at Glebe House.
02 April 2025
My neighbour is a resident of this nursing home. I deliver mail to him. He can be a difficult person yet seems very happy where he is. I can see that he is well fed. He dislikes noise so the staff allow him to sit in the dining room to watch T.V. He has always been a person who complains yet he has
not complained about his treatment in this nursing home.
04 March 2025
Following the recommendation of the local hospital my husband transferred to Glebe House in July 2023.
The longstanding dedicated approachable management team ably support a kind, committed and consistent team of nurses carers, housekeepers and catering staff.
They all constantly strive to ensure
that my husband receives the highest level of care possible to meet his ongoing and developing needs. The relationship built with my family is positive and appreciated as support is needed in difficult times.
24 February 2025
My Father has never looked so happy and content, which makes us feel so content and the staff are all so friendly. Lovely place!
29 January 2025
My mum has been a resident for over 3 years now, I visit my mum twice a week, in her time there she's always been treated with respect and compassion and patience and been well catered for, the staff have been friendly and helpful to both of us and I've always treated with kindness on my visits by
the staff.
If there are any problems the home has communicated to me quickly and clearly and on her special day they've made a fuss out of her.
Feel lucky that she came to Glebe House.
29 January 2025
Glebe House is like a big family where all staff show such care, respect and affection for all residents. There is a genuine willingness to do everything possible to give all the very best quality of life.
Great effort is put into providing enjoyable activities for residents including singing and
music sessions, arts and crafts and games. The menu is marvellous and varied and residents can order whatever they would like to eat. Special cakes are made for all residents' birthdays.
All staff show kindness and understanding for residents needing extra emotional support. Staff are patient and treat everyone with dignity.
Cleanliness is high on the agenda and the housekeeper is really meticulous in ensuring a very high standard of hygiene in all areas.
The manager is always ready to listen to concerns and takes action immediately. My sister and I are so pleased to have found such an excellent home for our Mum. She is happy and content and enjoys the company of those around her.
26 January 2025
My mum has been at Glebe House for nearly 3 years. She had been at a previous home before that and hadn't enjoyed it so much. This was because she needed extra nursing care due to delusional behaviour and being quite paranoid.
Once she moved to Glebe House she became much calmer and happier in her
environment.
The care from all of the staff has been excellent caring, professional, and genuine.
I would definitely recommend Glebe House for the care of vulnerable loved ones.
22 January 2025
I visit my mother about three or four times a week and between us, my sister and I see our mother every day at Glebe House. Every time we visit, our mother is beautifully dressed, relaxed and well cared for.
The staff are very kind, gentle, patient, professional and compassionate.
As relatives, we
are supported kindly and we feel we can ask anything at any time. Matters of health with our mother are treated quickly and sensitively and we are kept up to date with everything.
The housekeeping team keeps Glebe House operating at a high level of cleanliness.
04 September 2023
Mum has been a resident for three years. From the very start she has been treated with respect and patience. It is a well-managed home which shows in every aspect of life there. We feel lucky that Glebe House was recommended to us.
12 June 2023
My father was moved to Glebe House for physio and rehabilitation after a loss of mobility resulting in a short hospital stay. The care home itself is a lovely calm environment. The staff are friendly and incredibly helpful. They have gone the extra mile to understand my dad's needs - asking lots of
questions and helping with many things so that he is as comfortable as possible. Any time the family has had a query or a request we have contacted the home and they have acted upon it right away. On top of all of this the staff are very nice to be around and create a caring, loving and fun environment for everybody. I've visited a number of care homes and Glebe House stands out from the crowd.
18 January 2023
I can never thank Glebe House Nursing Home enough for their care of my mother in her final days and for my family. They were so respectful and caring to my mother and supportive of me, her daughter. I was allowed to stay in my mother's room in her final days and hours and I, and my family, wanted
for nothing, allowing me to just concentrate on being there for my mother. My mother was a resident there for four years. The staff became my second family.
27 July 2022
The home is comfortable, friendly and well kept. The staff are always helpful and kind but there's not enough staff especially to get the residents out into the lovely gardens.
The food can be good but individual need/wants were not always available only when asked for, different/more interesting
food is given (it seems).
06 August 2021
A homely environment but like many, I have been unable to go into the home,e (apart from the conservatory) since March 2020. Sadly that is when my father became a resident, so I have been unable to go into his room since he started to stay there.
02 August 2021
Professional service but caring at the same time. I can relax because I know that my dad is being looked after in a kind and courteous way.
11 March 2021
The staff at Glebe House made my mum's short stay a happy one, even though she did not want to be in a home. She could not praise them enough for their cheerful and friendly staff, who were always so helpful. Excellent food and plenty of it.
07 December 2020
I was very comforted for the wonderful care and understanding given to my husband.
26 November 2020
My mother spent the last few weeks of her life being cared for at Glebe House. Although visiting was restricted due to COVID, we were impressed by how helpful the staff were in arranging things for us. Mum said she felt safe and cared for by the kind staff. We were happy that the management kept in
touch with us.
Latest Reviews for Aurem Care (Glebe House)
27 February 2026
John has been here for approx 4 months. I have found it to be a welcoming, safe place. Excellent staff, very caring, clean & variety of food available. Excellent 24/7 care. Also, I have been kept well informed of his progress, would thoroughly recommend.
27 February 2026
The team at Glebe Care home are doing a fantastic job at caring for my mother in very difficult circumstances. Always keeping the family updated with any relevant updates and sharing social events.
The risk they take when safeguarding vulnerable patients is no small thing and is very much
appreciated.
27 February 2026
My wife has complex needs as she has early onset dementia, so she is more active than typical care home residents. I chose Glebe House for her, (initially for respite and then for permanent residence once she was no longer safe at home) because of the atmosphere of the place and the commitment and
caring attitude of the staff. She has been a resident for half a year and I have not been disappointed. The management (Sam and Abena) set the right example in terms of their approach. The food is very good and varied. It's an old building but has more character than more modern places. There is a large garden and conservatory which are good for residents in the summer.
12 January 2026
We visited my Mum on her birthday, and the staff were very happy to accommodate us as a family in the conservatory. They made sure that we all had seats and had some family time with mum.
Mum has been here for about 18 months, and we are very happy with the care and support that is provided. We
feel that Mum is in the best place and is well looked after, given the circumstances. Thanks to everyone at Glebe House.
02 April 2025
My neighbour is a resident of this nursing home. I deliver mail to him. He can be a difficult person yet seems very happy where he is. I can see that he is well fed. He dislikes noise so the staff allow him to sit in the dining room to watch T.V. He has always been a person who complains yet he has
not complained about his treatment in this nursing home.
04 March 2025
Following the recommendation of the local hospital my husband transferred to Glebe House in July 2023.
The longstanding dedicated approachable management team ably support a kind, committed and consistent team of nurses carers, housekeepers and catering staff.
They all constantly strive to ensure
that my husband receives the highest level of care possible to meet his ongoing and developing needs. The relationship built with my family is positive and appreciated as support is needed in difficult times.
24 February 2025
My Father has never looked so happy and content, which makes us feel so content and the staff are all so friendly. Lovely place!
29 January 2025
My mum has been a resident for over 3 years now, I visit my mum twice a week, in her time there she's always been treated with respect and compassion and patience and been well catered for, the staff have been friendly and helpful to both of us and I've always treated with kindness on my visits by
the staff.
If there are any problems the home has communicated to me quickly and clearly and on her special day they've made a fuss out of her.
Feel lucky that she came to Glebe House.
29 January 2025
Glebe House is like a big family where all staff show such care, respect and affection for all residents. There is a genuine willingness to do everything possible to give all the very best quality of life.
Great effort is put into providing enjoyable activities for residents including singing and
music sessions, arts and crafts and games. The menu is marvellous and varied and residents can order whatever they would like to eat. Special cakes are made for all residents' birthdays.
All staff show kindness and understanding for residents needing extra emotional support. Staff are patient and treat everyone with dignity.
Cleanliness is high on the agenda and the housekeeper is really meticulous in ensuring a very high standard of hygiene in all areas.
The manager is always ready to listen to concerns and takes action immediately. My sister and I are so pleased to have found such an excellent home for our Mum. She is happy and content and enjoys the company of those around her.
26 January 2025
My mum has been at Glebe House for nearly 3 years. She had been at a previous home before that and hadn't enjoyed it so much. This was because she needed extra nursing care due to delusional behaviour and being quite paranoid.
Once she moved to Glebe House she became much calmer and happier in her
environment.
The care from all of the staff has been excellent caring, professional, and genuine.
I would definitely recommend Glebe House for the care of vulnerable loved ones.
22 January 2025
I visit my mother about three or four times a week and between us, my sister and I see our mother every day at Glebe House. Every time we visit, our mother is beautifully dressed, relaxed and well cared for.
The staff are very kind, gentle, patient, professional and compassionate.
As relatives, we
are supported kindly and we feel we can ask anything at any time. Matters of health with our mother are treated quickly and sensitively and we are kept up to date with everything.
The housekeeping team keeps Glebe House operating at a high level of cleanliness.
04 September 2023
Mum has been a resident for three years. From the very start she has been treated with respect and patience. It is a well-managed home which shows in every aspect of life there. We feel lucky that Glebe House was recommended to us.
12 June 2023
My father was moved to Glebe House for physio and rehabilitation after a loss of mobility resulting in a short hospital stay. The care home itself is a lovely calm environment. The staff are friendly and incredibly helpful. They have gone the extra mile to understand my dad's needs - asking lots of
questions and helping with many things so that he is as comfortable as possible. Any time the family has had a query or a request we have contacted the home and they have acted upon it right away. On top of all of this the staff are very nice to be around and create a caring, loving and fun environment for everybody. I've visited a number of care homes and Glebe House stands out from the crowd.
18 January 2023
I can never thank Glebe House Nursing Home enough for their care of my mother in her final days and for my family. They were so respectful and caring to my mother and supportive of me, her daughter. I was allowed to stay in my mother's room in her final days and hours and I, and my family, wanted
for nothing, allowing me to just concentrate on being there for my mother. My mother was a resident there for four years. The staff became my second family.
27 July 2022
The home is comfortable, friendly and well kept. The staff are always helpful and kind but there's not enough staff especially to get the residents out into the lovely gardens.
The food can be good but individual need/wants were not always available only when asked for, different/more interesting
food is given (it seems).
06 August 2021
A homely environment but like many, I have been unable to go into the home,e (apart from the conservatory) since March 2020. Sadly that is when my father became a resident, so I have been unable to go into his room since he started to stay there.
02 August 2021
Professional service but caring at the same time. I can relax because I know that my dad is being looked after in a kind and courteous way.
11 March 2021
The staff at Glebe House made my mum's short stay a happy one, even though she did not want to be in a home. She could not praise them enough for their cheerful and friendly staff, who were always so helpful. Excellent food and plenty of it.
07 December 2020
I was very comforted for the wonderful care and understanding given to my husband.
26 November 2020
My mother spent the last few weeks of her life being cared for at Glebe House. Although visiting was restricted due to COVID, we were impressed by how helpful the staff were in arranging things for us. Mum said she felt safe and cared for by the kind staff. We were happy that the management kept in
touch with us.