Glebe House

Church Lane, Chaldon, Caterham CR3 5AL
Review Us
9.6 43 Reviews
  • Glebe House, Caterham
Glebe House, 'finest Care Home in Surrey' located in Chaldon, Near Caterham, is an excellent, independently run Care Home of character and distinction offering the highest quality Residential and 24 hour Nursing Care. This late Georgian and Victorian house set in secluded landscaped gardens with beautiful views is home for up to 41 residents, in mainly single rooms. The owners and staff of Glebe House are committed to providing the highest levels of quality care in a warm, homely environment. The Home has undergone a programme of refurbishment which has included the addition of a fully equipped Hairdressing Salon. The full time activities coordinator provides a full programme of activities tailor-made for the residents. Carers recognise that meal times are a focal point of the day for residents and the in-house chefs prepare dishes from a varied menu. All food is home cooked and the chefs cater for all dietary requirements. Glebe House offers a variety of health packages, including long-term care, respite or day care and a visit is well recommended.
Show Glebe House on the Map

Care Provided by Glebe House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1700 – £1800
  • Self-Funded Residential Dementia Care: £1700 – £1800
  • Self-Funded Nursing Care: £1700 – £1800
  • Self-Funded Nursing Dementia Care: £1700 – £1800
  • RESPITE Self-Funded Residential Care: £1700 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £1800
  • RESPITE Self-Funded Nursing Care: £1700 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1699 – £1800
The price(s) shown are provided by the care home. Contact Glebe House for full pricing details and T&Cs.

Contact Glebe House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Glebe House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sam Hadzisa (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2005
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (2)

Visiting

  • No Restrictions

Parking

  • The Home offers ample parking with designated spaces for disabled parking.

Glebe House Reviews (43)

9.6

Glebe House has a Review Score of 9.6 (9.634) out of 10, based on 14 reviews in the last 2 years.
Over all time Glebe House has 43 reviews.

Overall Experience
  • 38
  • 5
  • 0
  • 0
  • 0
Date Published
  • 43
  • 8
  • 8
  • 14
  • 29
Reviewer Connection to Glebe House
  • 15
  • 8
  • 6
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 1-20
Review from Brian L (Son-in-law of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are so friendly. They try and interact with all the residents as much as they can.
They have different activities to keep everyone happy and get them involved. They have a very difficult job to do and have the patience of a saint to do this job.
They treat everyone the same and show no
favouritism towards residents.
Very happy with the service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John R (Friend of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend Paul has been in this home for around 2 years, and I come to visit once a week and find the staff very friendly and helpful. My friend Paul is very happy staying here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Amelia D (Daughter of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum came to the Gelbe House in June 2024, my mum has improved, and despite her dementia, I feel my mum is as well and as best as she can be. This is down to the staff at Glebe House, who have cared for and looked after my mum with her needs that are met. The entertainment team here also puts
on a great range of interactive activities involving the residents and family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Bren H (Daughter of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has resided in Glebe House for nearly four years. She has had excellent care throughout that time. The staff treat her with dignity, kindness and patience. I see my mum several times a week and she is always relaxed and contented.
Communication with the staff is easy; we have confidence in them
- they listen to us and let us know anything concerning our mum. We feel supported, too, as relatives and are very grateful for all that is done.
Reply from Joyce Chick, Clinical Lead, Interim Manager at Glebe HouseThank you for your kind words and we are grateful for your review; we strive to give the best service and always want to improve. Thank you again and all the best to you and your family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter B (Brother of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
John has been here for approx 4 months. I have found it to be a welcoming, safe place. Excellent staff, very caring, clean & variety of food available. Excellent 24/7 care. Also, I have been kept well informed of his progress, would thoroughly recommend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B O (Daughter of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Glebe Care home are doing a fantastic job at caring for my mother in very difficult circumstances. Always keeping the family updated with any relevant updates and sharing social events.


The risk they take when safeguarding vulnerable patients is no small thing and is very much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P S (Husband of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has complex needs as she has early onset dementia, so she is more active than typical care home residents. I chose Glebe House for her, (initially for respite and then for permanent residence once she was no longer safe at home) because of the atmosphere of the place and the commitment and caring
attitude of the staff. She has been a resident for half a year and I have not been disappointed. The management (Sam and Abena) set the right example in terms of their approach. The food is very good and varied. It's an old building but has more character than more modern places. There is a large garden and conservatory which are good for residents in the summer.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Auguste N (Son of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited my Mum on her birthday, and the staff were very happy to accommodate us as a family in the conservatory. They made sure that we all had seats and had some family time with mum.
Mum has been here for about 18 months, and we are very happy with the care and support that is provided. We feel
that Mum is in the best place and is well looked after, given the circumstances. Thanks to everyone at Glebe House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret H (Friend of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My neighbour is a resident of this nursing home. I deliver mail to him. He can be a difficult person yet seems very happy where he is. I can see that he is well fed. He dislikes noise so the staff allow him to sit in the dining room to watch T.V. He has always been a person who complains yet he has
not complained about his treatment in this nursing home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Wife of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following the recommendation of the local hospital my husband transferred to Glebe House in July 2023.
The longstanding dedicated approachable management team ably support a kind, committed and consistent team of nurses carers, housekeepers and catering staff.
They all constantly strive to ensure
that my husband receives the highest level of care possible to meet his ongoing and developing needs. The relationship built with my family is positive and appreciated as support is needed in difficult times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Son of Resident) published on 24 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father has never looked so happy and content, which makes us feel so content and the staff are all so friendly. Lovely place!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rod W (Son of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for over 3 years now, I visit my mum twice a week, in her time there she's always been treated with respect and compassion and patience and been well catered for, the staff have been friendly and helpful to both of us and I've always treated with kindness on my visits by the
staff.
If there are any problems the home has communicated to me quickly and clearly and on her special day they've made a fuss out of her.
Feel lucky that she came to Glebe House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue H (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Glebe House is like a big family where all staff show such care, respect and affection for all residents. There is a genuine willingness to do everything possible to give all the very best quality of life.
Great effort is put into providing enjoyable activities for residents including singing and
music sessions, arts and crafts and games. The menu is marvellous and varied and residents can order whatever they would like to eat. Special cakes are made for all residents' birthdays.
All staff show kindness and understanding for residents needing extra emotional support. Staff are patient and treat everyone with dignity.
Cleanliness is high on the agenda and the housekeeper is really meticulous in ensuring a very high standard of hygiene in all areas.
The manager is always ready to listen to concerns and takes action immediately. My sister and I are so pleased to have found such an excellent home for our Mum. She is happy and content and enjoys the company of those around her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carolyn J (Daughter of Resident) published on 26 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Glebe House for nearly 3 years. She had been at a previous home before that and hadn't enjoyed it so much. This was because she needed extra nursing care due to delusional behaviour and being quite paranoid.
Once she moved to Glebe House she became much calmer and happier in her
environment.
The care from all of the staff has been excellent caring, professional, and genuine.
I would definitely recommend Glebe House for the care of vulnerable loved ones.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan R (Daughter of Resident) published on 4 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for three years. From the very start she has been treated with respect and patience. It is a well-managed home which shows in every aspect of life there. We feel lucky that Glebe House was recommended to us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T D (Son of Resident) published on 12 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was moved to Glebe House for physio and rehabilitation after a loss of mobility resulting in a short hospital stay. The care home itself is a lovely calm environment. The staff are friendly and incredibly helpful. They have gone the extra mile to understand my dad's needs - asking lots of
questions and helping with many things so that he is as comfortable as possible. Any time the family has had a query or a request we have contacted the home and they have acted upon it right away. On top of all of this the staff are very nice to be around and create a caring, loving and fun environment for everybody. I've visited a number of care homes and Glebe House stands out from the crowd.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann B (Resident) published on 18 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can never thank Glebe House Nursing Home enough for their care of my mother in her final days and for my family. They were so respectful and caring to my mother and supportive of me, her daughter. I was allowed to stay in my mother's room in her final days and hours and I, and my family, wanted for
nothing, allowing me to just concentrate on being there for my mother. My mother was a resident there for four years. The staff became my second family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lorraine S (Daughter of Resident) published on 27 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is comfortable, friendly and well kept. The staff are always helpful and kind but there's not enough staff especially to get the residents out into the lovely gardens.
The food can be good but individual need/wants were not always available only when asked for, different/more interesting
food is given (it seems).
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V G (Daughter of Resident) published on 6 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A homely environment but like many, I have been unable to go into the home,e (apart from the conservatory) since March 2020. Sadly that is when my father became a resident, so I have been unable to go into his room since he started to stay there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda C (Daughter of Resident) published on 2 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Professional service but caring at the same time. I can relax because I know that my dad is being looked after in a kind and courteous way.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.634)

Overview of Review Score

The Review Score of 9.6 (9.634) out of 10 for Glebe House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.784 for Glebe House is calculated as follows: ( (130 Excellents x 5) + (29 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 162 Ratings = 4.784
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Glebe House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Sep 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (2)

Sam

Sam Hadzisa

Job Title: General Manager Joined: 2010

General manager


Sam joined Glebe House in 2010 and comes with a wealth of experience both Clinically and Deputising in Nursing Homes. She is a very experienced RGN and enjoys the clinical side to her role along with the managerial responsibilities and has a passion for delivering the highest standards of care to residents. Sam will always go the extra mile to ensure that all her residents needs are catered for to the highest standards.

Neena

Neena Evenor

Job Title: Administrator Joined: 2019

Neena joined the team as our Administrator. She has experience of working in Health and Social care for children and adults. Neena provides help with the daily administration of the home and supports our Management team. She enjoys getting to know our residents and joining in the Activities.

Frequently Asked Questions about Glebe House

What types of Care is Glebe House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Glebe House have?

There are 37 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Glebe House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Glebe House to the centre of Caterham?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glebe House to verify any information. View our terms and conditions. Glebe House has an Enhanced Service - more info.