Glebe House

Church Lane, Chaldon, Caterham CR3 5AL
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9.8 47 Reviews
  • Glebe House, Caterham
Tucked away in the serene Surrey village of Chaldon, close to Caterham, Glebe House is a beautiful Georgian-style care home surrounded by well-tended gardens. Glebe House provides a safe and supportive setting where residents receive high-quality residential, nursing and dementia care that is carefully tailored to their individual needs.

The home's experienced team is dedicated to delivering compassionate, person-centred care while creating opportunities for residents to build meaningful relationships and enjoy each day. With a friendly and homely environment, families can feel reassured that their loved one is in safe hands and encouraged to live a happy, fulfilling life.

Wholesome meals, freshly prepared by skilled chefs, provide a wonderful opportunity for residents to come together, share stories, and enjoy each other’s company. A diverse range of activities, including arts and crafts, gardening, and local trips out, helps ensure that every day feels purposeful and engaging.

With a dedicated and experienced team, a warm welcome always extended to families and visitors, and strong ties within the local community, Glebe House offers an environment where residents can maintain their independence while feeling a true sense of belonging.
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Care Provided by Glebe House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1715
  • Self-Funded Residential Dementia Care: from £1715
  • Self-Funded Nursing Care: from £1715
  • Self-Funded Nursing Dementia Care: from £1715
  • RESPITE Self-Funded Residential Care: from £1715
  • RESPITE Self-Funded Residential Dementia Care: from £1715
  • RESPITE Self-Funded Nursing Care: from £1715
  • RESPITE Self-Funded Nursing Dementia Care: from £1715
The price(s) shown are provided by the care home. Contact Glebe House for full pricing details and T&Cs.

Contact Glebe House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Glebe House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sam Hadzisa (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2005
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (2)

Visiting

  • No Restrictions

Parking

  • The Home offers ample parking with designated spaces for disabled parking.

Glebe House Reviews (47)

9.8

Glebe House has a Review Score of 9.8 (9.764) out of 10, based on 18 reviews in the last 2 years.
Over all time Glebe House has 47 reviews.

Overall Experience
  • 42
  • 5
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Date Published
  • 47
  • 12
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  • 18
  • 29
Reviewer Connection to Glebe House
  • 15
  • 9
  • 6
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
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  • 1
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Total of 47, showing 21-40
Review from Ann B (Resident) published on 18 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can never thank Glebe House Nursing Home enough for their care of my mother in her final days and for my family. They were so respectful and caring to my mother and supportive of me, her daughter. I was allowed to stay in my mother's room in her final days and hours and I, and my family, wanted for
nothing, allowing me to just concentrate on being there for my mother. My mother was a resident there for four years. The staff became my second family.
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Review from Lorraine S (Daughter of Resident) published on 27 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is comfortable, friendly and well kept. The staff are always helpful and kind but there's not enough staff especially to get the residents out into the lovely gardens.
The food can be good but individual need/wants were not always available only when asked for, different/more interesting
food is given (it seems).
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Review from V G (Daughter of Resident) published on 6 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A homely environment but like many, I have been unable to go into the home,e (apart from the conservatory) since March 2020. Sadly that is when my father became a resident, so I have been unable to go into his room since he started to stay there.
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Review from Linda C (Daughter of Resident) published on 2 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Professional service but caring at the same time. I can relax because I know that my dad is being looked after in a kind and courteous way.
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Review from L H (Daughter of Resident) published on 11 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Glebe House made my mum's short stay a happy one, even though she did not want to be in a home. She could not praise them enough for their cheerful and friendly staff, who were always so helpful. Excellent food and plenty of it.
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Review from P B (Wife of Resident) published on 7 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very comforted for the wonderful care and understanding given to my husband.
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Review from Mike P (Son of Resident) published on 26 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent the last few weeks of her life being cared for at Glebe House. Although visiting was restricted due to COVID, we were impressed by how helpful the staff were in arranging things for us. Mum said she felt safe and cared for by the kind staff. We were happy that the management kept in
touch with us.
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Review from Fay H (Sister of Resident) published on 20 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our sisters six years at Glebe House was a happy time for her as they made her feel it was her home with such loving care. We would recommend this home to anyone.
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Review from D L (Respite Resident) published on 1 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very helpful and polite.
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Review from Kim P (Son of Resident) published on 16 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A welcoming, well-managed and caring environment for residents at Glebe House. The staff show great kindness and respect, the residents are clearly their first priority and are treated with tremendous patience and empathy. Communication with a resident's family is immediate if the need arises. Safe
and welcoming care home. I would recommend Glebe House to anyone seeking care for a relative.
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Review from Julie H (Daughter of Resident) published on 16 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was with them just under 2 years and I could not have found a more loving home. The care and love the staff gave to my mum was outstanding. She was treated with dignity and nothing was ever to much trouble. Whenever she needed help they were there. If there were any health problems the doctors
were called straight away to get things sorted. They always kept me updated on things. I could not fault them in any way. They made it possible to see Mum from a distance during lockdown and when she passed away it was handled with dignity, respect and care.
The home was always clean and tidy. Fresh flowers and linen on tables all the time. Any repairs or work needed to maintain the home was carried out to a high standard. Laundry was done well and everything was neat and tidy. Personal care was carefully done and with dignity. The gardens were always full of flowers. Entertainment was always arranged for the residents even during lockdown there was Zoom entertainment as well as things the staff arranged.
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Review from Sue P (Next of Kin) published on 15 September 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are caring and supportive towards the clients. They are always friendly and helpful and determined to do their best to help their clients enjoy their days.
The food is very good and enjoyed by all.
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Review from B O (Daughter of Resident) published on 23 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was cared for in an excellent manner. We both received wonderful support.
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Review from Tom H (Nephew of Resident) published on 21 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I want to thank the staff for all their support both to my uncle but also to his sons. They have been so kind to them during this difficult time, we couldn't have asked for better. Thank you so much!
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Review from M B (Resident) assisted by family/friend published on 15 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum said she was glad to be there. They made her very welcome, staff were very nice, helpful and always around when needed. The food was very good and the garden was beautiful. Staff were attentive.
Reply from Kathy Matthews, Admin at Glebe HouseThank you for your kind review. We hope your Mum has settled home, please send our love.
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Review from Alison A (Daughter of Resident) published on 15 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother spent a week in Glebe House for some respite care. Aged 92 she is fit and healthy but was feeling jaded after the long winter and decided she needed a bit of cossetting. She found the facilities, staff, care and food, as well as her accommodation to be excellent. Her general level of alertness
and good health meant that her conversation and interaction with other less robust residents was very compromised but that in no way reflects on the home, more highlights how well she is.
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Review from Alicia (Daughter of Resident) published on 3 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been very happy at Glebe. I am so glad that we found Glebe. All the staff are so very kind and very patient.
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Review from Richard B (Son of Resident) published on 2 May 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Having experienced a number of caring environments for Dad over the past 2 1/2 years, we are delighted that we have finally found somewhere that he is well cared for and feels safe and secure and would have no hesitation in recommending Glebe House to others considering this type of care.
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Review from Sue (Sister of Resident) published on 2 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn’t be happier with the care my sister is receiving. She loves it there and that’s what is important to us as a family.
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Review from Terence D (Son of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are really pleased to have found such an excellent home for Dad. The family cannot fault the care that was provided at such a challenging time in his life.
We are deeply indebted to the staff for their kindness to him and his family.
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Current Review Score: 9.8 (9.764)

Overview of Review Score

The Review Score of 9.8 (9.764) out of 10 for Glebe House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.814 for Glebe House is calculated as follows: ( (174 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 210 Ratings = 4.814
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Glebe House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Sep 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (2)

Sam

Sam Hadzisa

Job Title: General Manager Joined: 2010

General manager


Sam joined Glebe House in 2010 and comes with a wealth of experience both Clinically and Deputising in Nursing Homes. She is a very experienced RGN and enjoys the clinical side to her role along with the managerial responsibilities and has a passion for delivering the highest standards of care to residents. Sam will always go the extra mile to ensure that all her residents needs are catered for to the highest standards.

Neena

Neena Evenor

Job Title: Administrator Joined: 2019

Neena joined the team as our Administrator. She has experience of working in Health and Social care for children and adults. Neena provides help with the daily administration of the home and supports our Management team. She enjoys getting to know our residents and joining in the Activities.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glebe House to verify any information. View our terms and conditions. Glebe House has an Enhanced Service - more info.