Submit a Review for Barchester Wykeham House Care Home
21 Russells Crescent, Horley, RH6 7DJ
View full details of Barchester Wykeham House Care HomeLatest Reviews for Barchester Wykeham House Care Home
28 May 2026
Few years ago my father in law was here, he was very happy. At the present time our aunty staying here and she is happy with the carers the home provides.
Very friendly staff.
28 May 2026
Both my father and uncle/aunt now have been treated with kindness, care and dignity with lots of thoughtfulness
Thankyou
28 May 2026
Home very clean, the staff are all so careing, I know that my husband John is well looked after he is safe.
28 May 2026
Mum is well looked after, staff all lovely to her and her visitors
Food is good and plenty of it
Mum loves bingo so we play once a week and this makes her very happy.
28 May 2026
Excellent staff and care.
28 May 2026
When I visit, all staff are extremely friendly.
The home always smells fresh and clean.
The nursing care is excellent.
28 May 2026
The staff, both care staff, nurses & ancillary have been excellent, the care staff showing great kindness to residents & empathy to relatives. Obviously the home has improved since refurbishment though the plumbing in the en-suite in Memory Lane fails to provide hot water more times than not. My
husbands room requires redecoration which I was told by the previous manage would occur. However having met the new manager I'm sure everything will improve
28 May 2026
Great service. Lovely people caring for mum. Very attentive, Mum loves the food, company & activities.
28 April 2026
Always welcomed by the team at the care home and feel that my mum is given lots of care and attention.
15 April 2026
Mum has settled very well everyone is so friendly & supportive. Always with a smile!!
17 March 2026
My wife has been a resident for 8 months. During that time she has returned to good health due to the care and attention o the staff. Her inclusion in a variety of activities has given her so much joy and has contributed to her enjoyment and sense of belonging.
19 December 2025
Good man supporting well. Played scrabble game. Nick from maintenance makes you feel well cared for. Excellent man and supporter.
09 December 2025
Came to visit old friend. Care home excellent welcome from reception staff. Home clean & staff very welcoming & smiling.
Was offered refreshments at coffee time when seeing my friend. Music playing in reception area & residents singing along lovely to see.
26 November 2025
Noted various bruises from June to October 2025 on wife's body that are unexplained, Shirley is mainly always in bed unless I arrive and prompt staff to relocate her to dining or sitting room but mainly my requests are not met for various reasons, this leads to her getting depressed & frustrated,
she is taking antidepressants which she has not taken in the past.
27 June 2025
Wykeham house is a great care home.
Our father has been a resident for just over a month now and we are really amazed by the huge improvement in him.
The care and attention he receives is fantastic and highly recommend them.
All the staff are great with the residents and so accommodating to
family and friends that visit.
Our dad wasn't coping very well when living at home with care but since he has been with the team at Wykeham house, he has really started to show a big improvement and looks and sounds a bit more like our dad again.
It's all down to the great care he has been provided so thank you from all of us.
20 June 2025
A lovely home, caring and very attentive my mother is well looked after and I am very happy with her care. It makes us feel very assured that she is getting the best care, and we are grateful to be able to have her in this home.
15 April 2025
A lovely care home, its in lovely beautiful grounds, all the staff are always happy to see us, always happy to help in any situations, my relative in there is really happy, and is always included in any activities that they want to do, overall a happy vibes place
11 April 2025
Absolutely fabulous care home. Honestly feels like a home from home. They have taken the time to get to know my mum and us even though she has only been here a short while. Staff are always friendly and helpful. The home itself is clean and well looked after. The meals look very appetising and my
mum enjoys them.
31 January 2025
The staff are exceptionally helpful, nothing is too much trouble. When you enter the home there's a coffee room, this is all free with fresh cake baked each day in-house. My mum has been here two years now, after being in another home in South London. I'm so pleased with the progress she's made and
her happiness, her previous home was dreadful in every way. The staff go the extra mile and the visitors and relatives are all made to feel welcome. This home has two activities ladies that really think outside the box with endless enthusiasm, they do bingo, quizzes and so much more, taking the residents out into the community pantomimes and such like. I joke with Mum that I will move in. The nursing staff and carers are lovely, friendly and approachable.
Thank you for all your care.
02 October 2024
Wykeham House is a very good care home that my father is fortunate to be in. The staff are very attentive and supportive both with the residents and family/guests. They will go out of their way to help with special occasions and other needs.
The manager is very friendly, knowledgeable and helpful
making time for you whenever needed.
Activities and events are aimed more at the female residents who seem to enjoy them, unfortunately my father does not get involved. The food has been below expectations for a long time now and would be the only real sore point for us.
Latest Reviews for Barchester Wykeham House Care Home
28 May 2026
Few years ago my father in law was here, he was very happy. At the present time our aunty staying here and she is happy with the carers the home provides.
Very friendly staff.
28 May 2026
Both my father and uncle/aunt now have been treated with kindness, care and dignity with lots of thoughtfulness
Thankyou
28 May 2026
Home very clean, the staff are all so careing, I know that my husband John is well looked after he is safe.
28 May 2026
Mum is well looked after, staff all lovely to her and her visitors
Food is good and plenty of it
Mum loves bingo so we play once a week and this makes her very happy.
28 May 2026
Excellent staff and care.
28 May 2026
When I visit, all staff are extremely friendly.
The home always smells fresh and clean.
The nursing care is excellent.
28 May 2026
The staff, both care staff, nurses & ancillary have been excellent, the care staff showing great kindness to residents & empathy to relatives. Obviously the home has improved since refurbishment though the plumbing in the en-suite in Memory Lane fails to provide hot water more times than not. My
husbands room requires redecoration which I was told by the previous manage would occur. However having met the new manager I'm sure everything will improve
28 May 2026
Great service. Lovely people caring for mum. Very attentive, Mum loves the food, company & activities.
28 April 2026
Always welcomed by the team at the care home and feel that my mum is given lots of care and attention.
15 April 2026
Mum has settled very well everyone is so friendly & supportive. Always with a smile!!
17 March 2026
My wife has been a resident for 8 months. During that time she has returned to good health due to the care and attention o the staff. Her inclusion in a variety of activities has given her so much joy and has contributed to her enjoyment and sense of belonging.
19 December 2025
Good man supporting well. Played scrabble game. Nick from maintenance makes you feel well cared for. Excellent man and supporter.
09 December 2025
Came to visit old friend. Care home excellent welcome from reception staff. Home clean & staff very welcoming & smiling.
Was offered refreshments at coffee time when seeing my friend. Music playing in reception area & residents singing along lovely to see.
26 November 2025
Noted various bruises from June to October 2025 on wife's body that are unexplained, Shirley is mainly always in bed unless I arrive and prompt staff to relocate her to dining or sitting room but mainly my requests are not met for various reasons, this leads to her getting depressed & frustrated,
she is taking antidepressants which she has not taken in the past.
27 June 2025
Wykeham house is a great care home.
Our father has been a resident for just over a month now and we are really amazed by the huge improvement in him.
The care and attention he receives is fantastic and highly recommend them.
All the staff are great with the residents and so accommodating to
family and friends that visit.
Our dad wasn't coping very well when living at home with care but since he has been with the team at Wykeham house, he has really started to show a big improvement and looks and sounds a bit more like our dad again.
It's all down to the great care he has been provided so thank you from all of us.
20 June 2025
A lovely home, caring and very attentive my mother is well looked after and I am very happy with her care. It makes us feel very assured that she is getting the best care, and we are grateful to be able to have her in this home.
15 April 2025
A lovely care home, its in lovely beautiful grounds, all the staff are always happy to see us, always happy to help in any situations, my relative in there is really happy, and is always included in any activities that they want to do, overall a happy vibes place
11 April 2025
Absolutely fabulous care home. Honestly feels like a home from home. They have taken the time to get to know my mum and us even though she has only been here a short while. Staff are always friendly and helpful. The home itself is clean and well looked after. The meals look very appetising and my
mum enjoys them.
31 January 2025
The staff are exceptionally helpful, nothing is too much trouble. When you enter the home there's a coffee room, this is all free with fresh cake baked each day in-house. My mum has been here two years now, after being in another home in South London. I'm so pleased with the progress she's made and
her happiness, her previous home was dreadful in every way. The staff go the extra mile and the visitors and relatives are all made to feel welcome. This home has two activities ladies that really think outside the box with endless enthusiasm, they do bingo, quizzes and so much more, taking the residents out into the community pantomimes and such like. I joke with Mum that I will move in. The nursing staff and carers are lovely, friendly and approachable.
Thank you for all your care.
02 October 2024
Wykeham House is a very good care home that my father is fortunate to be in. The staff are very attentive and supportive both with the residents and family/guests. They will go out of their way to help with special occasions and other needs.
The manager is very friendly, knowledgeable and helpful
making time for you whenever needed.
Activities and events are aimed more at the female residents who seem to enjoy them, unfortunately my father does not get involved. The food has been below expectations for a long time now and would be the only real sore point for us.