
The staff are all so dedicated and friendly to both residents and familiesAngela G(Daughter of Resident/Service User)

The staff go the extra mile for all the residents. They know each resident and their needsNora M(Resident / Service User)

I would recommend this magical place any dayBrian S(Brother of Resident/Service User)

The staff are all so dedicated and friendly to both residents and familiesAngela G(Daughter of Resident/Service User)

The staff go the extra mile for all the residents. They know each resident and their needsNora M(Resident / Service User)

I would recommend this magical place any dayBrian S(Brother of Resident/Service User)

The Wykeham House care team are passionate about the quality of care they provide for their residents, providing first-class 24-hour nursing and residential care, including expert care for residents living with dementia in the Wykeham House Memory Lane Community.
The residents benefit from a tailored care plan that takes into account their individual personalities, including their favourite activities and food preferences. Wykeham House Care Home is also able to provide Respite...
Care Provided by Barchester Wykeham House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Wykeham House Care Home for full pricing details and T&Cs.
Contact Barchester Wykeham House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Tania Hristova (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (76)
Visiting
- Visiting Hours open. Wi-Fi is available throughout the building. Please let the home know if visitors would like to book for a meal.
Parking
- Parking available at the care home.
Barchester Wykeham House Care Home Reviews (119)
Barchester Wykeham House Care Home has a Review Score of 9.7 (9.677) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Wykeham House Care Home has 119 reviews.
Been here many times and every thing has been Very good.
Your kind words mean a great deal to our team and are a wonderful encouragement to us all.
Thank you!
The staff are truly amazing-kind, caring, compassionate, and always willing to go the extra mile. A special thank you goes to Heidi and Tatiana on HB2, who have been absolutely fantastic, and to George in Memory Lane, whose kindness, patience, and dedication have made such a positive difference.
My mum is very happy and settled, and it's so reassuring to see my dad settling in as well as he has been a bit tricky at times.Knowing they are both being looked after with such genuine care gives me real peace of mind.
Thank you to all the staff at Wykeham Care Home for everything you do every day. Your hard work, support, and kindness are greatly appreciated, and we couldn't ask for better care for Mum and Dad.
Thank you so much for your lovely words and kind appreciation. It means so much to myself and the whole team at Wykeham Care Home. We are delighted to hear that Briar is happy and settled, and that David is settling in well. I will make sure Heidi, Tatiana and George receive your special thanks.
It is a privilege to care for Briar and David, and we truly appreciate your trust in us.
Great service. Lovely people caring for mum. Very attentive, Mum loves the food, company & activities.
Thank you Anthony for the lovely feedback, it is much appreciated.
The staff, both care staff, nurses & ancillary have been excellent, the care staff showing great kindness to residents & empathy to relatives. Obviously the home has improved since refurbishment though the plumbing in the en-suite in Memory Lane fails to provide hot water more times than not. My husbands room requires redecoration which I was told by the previous manage would occur. However having met the new manager I'm sure everything will improve
With regards to repainting of the room, I will liaise with our Head of Maintenance to carry out the works.
Thank you.
The home always smells fresh and clean.
The nursing care is excellent.
Thank you Annette for the lovely feedback; I will ensure to share this to the team.
Excellent staff and care.
Thank you for the 5 star rating given; it is much appreciated and we are pleased that you are happy with the care we provide.
Food is good and plenty of it
Mum loves bingo so we play once a week and this makes her very happy.
Thank you for the lovely feedback and we are pleased your Mum is happy.
Home very clean, the staff are all so careing, I know that my husband John is well looked after he is safe.
Thank you for sharing the positive feedback; I will ensure to share this with the team.
Thankyou
Thank you for the lovely feedback; it is great to hear that our team is kind, caring and thoughtful to your love ones.
Very friendly staff.
Thank you for the lovely feedback, and I will ensure to share this the team.
Always welcomed by the team at the care home and feel that my mum is given lots of care and attention.
Thank you Nick for the lovely feedback and it is much appreciated.
Mum has settled very well everyone is so friendly & supportive. Always with a smile!!
Dear Alan, Thank you the lovely feedback and we are pleased your mum has settled in well at Wykeham House.
My wife has been a resident for 8 months. During that time she has returned to good health due to the care and attention o the staff. Her inclusion in a variety of activities has given her so much joy and has contributed to her enjoyment and sense of belonging.
Thank you for the lovely feedback; which we will share with the team.
Good man supporting well. Played scrabble game. Nick from maintenance makes you feel well cared for. Excellent man and supporter.
Thank you Mary for the lovely feedback and I am sure Nick enjoys the time spent playing scrabble with you.
Was offered refreshments at coffee time when seeing my friend. Music playing in reception area & residents singing along lovely to see.
Thank you very much for your feedback. I am glad you had such a positive experience when visiting Wykeham House.
Noted various bruises from June to October 2025 on wife's body that are unexplained, Shirley is mainly always in bed unless I arrive and prompt staff to relocate her to dining or sitting room but mainly my requests are not met for various reasons, this leads to her getting depressed & frustrated, she is taking antidepressants which she has not taken in the past.
Thanks for taking the time to leave your review, and we're sorry to read your comments for our Wykeham House Care Home. We understand you visit the home regularly, and that the staff work with both you and your wife, to make sure her comfort and preferences are a priority. The home have confirmed...
Our father has been a resident for just over a month now and we are really amazed by the huge improvement in him.
The care and attention he receives is fantastic and highly recommend them.
All the staff are great with the residents and so accommodating to family and friends that visit.
Our dad wasn't coping very well when living at home with care but since he has been with the team at Wykeham house, he has really started to show a big improvement and looks and sounds a bit more like our dad again.
It's all down to the great care he has been provided so thank you from all of us.
A lovely home, caring and very attentive my mother is well looked after and I am very happy with her care. It makes us feel very assured that she is getting the best care, and we are grateful to be able to have her in this home.
A lovely care home, its in lovely beautiful grounds, all the staff are always happy to see us, always happy to help in any situations, my relative in there is really happy, and is always included in any activities that they want to do, overall a happy vibes place
Absolutely fabulous care home. Honestly feels like a home from home. They have taken the time to get to know my mum and us even though she has only been here a short while. Staff are always friendly and helpful. The home itself is clean and well looked after. The meals look very appetising and my mum enjoys them.
Thank you for your review, it is a pleasure to have your mother stay with us, she appears to be enjoying her life in the home and regularly comes to the cafe for coffee and cake.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 June 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (85) & Events (0)
- 22 Jul 2026
Residents and the community joined us for a wonderful afternoon filled with Jazz music and some delicious fruity cocktails and we couldn't have asked for a more relaxed afternoon
- 22 Jul 2026
With the beautiful weather we have been having it was only fit that we took a trip down to Worthing for a lovely fish and chips and visit to the...
- 22 Jul 2026
Our Gents enjoyed a wonderful lunch at the Jack Fairman with beers all round we couldn't have asked for a better day. The sun was shining as we chatted about...
There are no upcoming events for Barchester Wykeham House Care Home.
Awards / Recognitions (59)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Meet the Team (11)

I am a passionate General Manager with a clinical nursing background. I am committed to delivering high-quality, person-centred care while creating a safe, welcoming, and supportive environment for residents, families and staff. My goal is to make Wykeham House a place where our residents truly feel valued and cared for.

I qualified as a nurse in 2007 in the Philippines and in the UK in 2011. As Deputy Manager, I ensure that any medical conditions are appropriately monitored and assist with training the staff to manage these conditions. I have worked for Barchester for over 10 years and have been at Wykeham House since 2020. My favourite thing about my job is interacting with the residents and caring for them.

I joined Wykeham House in October 2022 but I have worked doing activities in care homes since I left College, I began volunteering in a local home when I was 15 years old and then took on my first job in a care home when I was 18. I have enjoyed extending my knowledge to improve my work and have a Level 2 in Dementia Awareness, Domestic Abuse Awareness and Mental Health Awareness. I have also attended courses on End-Of-Life Activities as well as Dementia focused Activities. I love what I do and for me, it is important that every day is a new day for our residents with new opportunities and a smiling face to come with it.

I joined Wykeham House as a kitchen porter in 2003 and was promoted to Head of Housekeeping in 2005. I always find time to talk to the residents and always have fun with everyone. I am good at making them smile.

Haidee joined the Wykeham team back in 2013. She started as a nurse and showed dedication and comitment. She was promoted to unit manager in 2019. She is a hardworking member of the team

I joined the team in 2019. I have been a nurse for many years. One of the best aspects of my role is seeing our residents smiling faces every day knowing that we are making a difference to their life and enriching it day by day

Hi, my name is Shubha, I have been working at Wykeham since 2016. I started my role as a carer and have since been promoted to trainee care practitioner. I am really enjoying my new role and the responsibilities it brings.

I started working at Wykeham House in October 2023. I have worked as a chef for many years and have worked in hotels and restaurants. I decided I wanted something a bit slower in pace and am keen to give the residents a wonderful dining experience everyday.

Our housekeeping team are an essential part of maintaining and looking after the home. The housekeeping team run the in-house laundry service for our residents and ensures the facilities around the home are well-kept and clean. Each day the team cleans residents' rooms and communal areas across the home. The housekeeping team are another set of smiling faces our residents see throughout the day and residents are encouraged to maintain activities of daily living by helping the team complete their tasks.

I joined Wykeham House Care Home as a Senior Carer in December 2022, with an NCFC CACHE Level-3 qualification in care. This foundation in care has been instrumental in my growth and development as a carer. I enrolled as a Trainee Care Practitioner with Barchester Healthcare and embarked on a path of continuous learning. In June 2024, I proudly completed my Care Practitioner course, further enhancing my skills and knowledge. I am dedicated to delivering exceptional care and support to our residents and I am very proud to be part of a team that prioritises the well-being and dignity of those in our care.

Hello, my name is Nick and I am the Head of Maintenance at Wykeham House. when the opportunity came up for me to work at Wykeham House I jumped at it. I have worked my way through the company from kitchen assistant to Maintenance. I always enjoy chatting with the residents, making sure they are comfortable and always leave them with a smile on their face. I moved to the maintenance department over 2 years ago and learnt how the building runs, as well as taking over the garden and making it a relaxing and pleasant place to sit with friends and families.
I hope I am still here at Wykeham House for many years to come. I look forward to continuing to work with Barchester to improve my knowledge and grow within my role as Head of Maintenance. I look forward to refurbishing our courtyard, upgrading our garden furniture and of course, I hope to continue fulfilling residents wishes. Resident safety is my priority, so every day I make sure our home is compliant and secure for them and our team.
Frequently Asked Questions about Barchester Wykeham House Care Home
What types of Care is Barchester Wykeham House Care Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Wykeham House Care Home have?
There are 76 Single Rooms.
What are the Facilities & Services at Barchester Wykeham House Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Wykeham House Care Home to the centre of Horley?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Wykeham House Care Home to verify any information. View our terms and conditions. Barchester Wykeham House Care Home has an Enhanced Service -more info.