
The staff are all so dedicated and friendly to both residents and familiesAngela G(Daughter of Resident/Service User)

The staff go the extra mile for all the residents. They know each resident and their needsNora M(Resident / Service User)

I would recommend this magical place any dayBrian S(Brother of Resident/Service User)

The staff are all so dedicated and friendly to both residents and familiesAngela G(Daughter of Resident/Service User)

The staff go the extra mile for all the residents. They know each resident and their needsNora M(Resident / Service User)

I would recommend this magical place any dayBrian S(Brother of Resident/Service User)

The Wykeham House care team are passionate about the quality of care they provide for their residents, providing first-class 24-hour nursing and residential care, including expert care for residents living with dementia in the Wykeham House Memory Lane Community.
The residents benefit from a tailored care plan that takes into account their individual personalities, including their favourite activities and food preferences. Wykeham House Care Home is also able to provide Respite...
The Wykeham House care team are passionate about the quality of care they provide for their residents, providing first-class 24-hour nursing and residential care, including expert care for residents living with dementia in the Wykeham House Memory Lane Community.
The residents benefit from a tailored care plan that takes into account their individual personalities, including their favourite activities and food preferences. Wykeham House Care Home is also able to provide Respite care and provide short breaks for residents wishing to stay on a short term basis. All rooms in the Home are en-suite, with spacious lounge and dining areas.
Wykeham House, based in Horley town in the borough of Reigate and Banstead, was built in 1995 and officially opened by Sir Richard Branson in 1998. The home is located less than 5 minutes from Gatwick Airport, near to Horley train station and close to the M23 and M25 motorways. The town of Horley has numerous shops and cafes to visit and is home to several hotels and bed and breakfasts that can be used by visitors who live a bit further away.
Wykeham House encourages their residents to keep in touch with their loved ones, including over email and social media, especially for those residents with family and friends who live further away. The home has free Wi-Fi, allowing residents and their visitors to connect to the internet for free without having to set up a private arrangement with an internet provider.
Wykeham House offers additional services such as the hair salon, a comprehensive activity programme run throughout the week and a family-based day on Sundays, allowing the residents to have a quieter day with their family and friends at the weekend.
For more information, please contact the care home on the number or email provided to have a chat, book a visit or request a brochure. Wykeham House looks forward to hearing from you.
Care Provided by Barchester Wykeham House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Wykeham House Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Wykeham House Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Tania Hristova (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (76)
Visiting
- Visiting Hours open. Wi-Fi is available throughout the building. Please let the home know if visitors would like to book for a meal.
Parking
- Parking available at the care home.
Barchester Wykeham House Care Home Reviews (125)
Barchester Wykeham House Care Home has a Review Score of 9.7 (9.732) out of 10, based on 27 reviews in the last 2 years.
Over all time Barchester Wykeham House Care Home has 125 reviews.
Staff and management are wonderful, very caring towards Dad. Nothing is too much trouble. Activities are very enjoyable, Dad loves the music, singing and dancing.
Staff and management are wonderful, very caring towards Dad. Nothing is too much trouble. Activities are very enjoyable, Dad loves the music, singing and dancing.
Some (most) staff listen to family. Many (maintenance especially) go above and beyond their job. Most staff work well as a team and involve myself and my opinions. The cheerful, happy atmosphere is friendly.
Some (most) staff listen to family. Many (maintenance especially) go above and beyond their job. Most staff work well as a team and involve myself and my opinions. The cheerful, happy atmosphere is friendly.
Thank you for taking the time to complete a review, it's nice to hear you find the home friendly, cheerful and happy which is what we aim to achieve to make it a nice home from home for our residents.
Very happy with our choice. Mum has settled fairly well. Some carers are a lot more favourable than others. Integration with activities has enabled her to be wheeled out of her room and mix with others. So happy that the nurses and carers have got her out of bed each day. Food is a problem as she...
Very happy with our choice. Mum has settled fairly well. Some carers are a lot more favourable than others. Integration with activities has enabled her to be wheeled out of her room and mix with others. So happy that the nurses and carers have got her out of bed each day. Food is a problem as she is a plain eater so needs assistance with eating and choices.
Thank you for your review, our chefs will support with suitable menu choices for your mother to ensure she has enjoyable meal times with food she enjoys.
My mum, 85, with a fractured back stayed at the home for 3 weeks for rehabilitation.
She was given one-half bath and 2 showers during that time, which were rushed and the...
My mum, 85, with a fractured back stayed at the home for 3 weeks for rehabilitation.
She was given one-half bath and 2 showers during that time, which were rushed and the dining experience was no better with an empty restaurant.
The nurses/carers although some were nice were too busy to take care of any needs of Mum as they were too busy with other patients!
Breakfast at 9 am, lunch at 1 pm and supper at 5 pm, that was it! Any requests for food later were declined!
Despite the request for physiotherapy treatment, none happened!
There was a flu bug in the home and a stomach bug doing the rounds, and very few caters felt the need to wear masks when going from room to room!
At night times there was constant noise from alarms and nurse calls.
My mum also spent some weeks in an NHS home, she got more care and certainly more showers in those three weeks.
My mum, who is 98 years old, has been at Wykeham House since April this year. It was a massive change for her, but I have nothing but praise for how welcoming the staff was and how much care was taken to make her feel at home. She has some dementia, and their care has enabled me to enjoy being with...
My mum, who is 98 years old, has been at Wykeham House since April this year. It was a massive change for her, but I have nothing but praise for how welcoming the staff was and how much care was taken to make her feel at home. She has some dementia, and their care has enabled me to enjoy being with my mum and not have to worry about her well-being. I was worried at first, but all fears have been alleviated over the months, and my mum has been treated with dignity and kindness. She is happy and settled now, and although her memory and eyesight are not good, there have been lots of laughs and joy, which I am sure will continue. I cannot thank all the staff for the care and attention they give to my mum.
Thank you for the review. It's lovely that your mother has settled into the home so well and is happy here. I'm sure we will continue to have lots of laughs.
My wife had a nice time, and as she had dementia, the illness went quick and had a quick end. Was cared for very well, and many thanks to all the staff.
My wife had a nice time, and as she had dementia, the illness went quick and had a quick end. Was cared for very well, and many thanks to all the staff.
We look forward to seeing you when you call in to visit and come along to our events.
Staff are amazing, kind, welcoming and friendly. Understanding and caring. They have given my partner back his dignity, so clean, comfortable and peaceful. His room is lovely. Everyone looking after him are so far amazing - a huge thank you.
Staff are amazing, kind, welcoming and friendly. Understanding and caring. They have given my partner back his dignity, so clean, comfortable and peaceful. His room is lovely. Everyone looking after him are so far amazing - a huge thank you.
My father was in your home for some respite care. Whenever I or my mother came to visit we were welcomed by caring and happy staff. In this current world of Covid, it was lovely to see everyone the staff and other residents laughing and having fun.
My father was in your home for some respite care. Whenever I or my mother came to visit we were welcomed by caring and happy staff. In this current world of Covid, it was lovely to see everyone the staff and other residents laughing and having fun.
Thank you for your review, I am glad that your father enjoyed his stay with us. Our staff are always friendly and love to make our residents and visitors feel at home.
My husband was admitted for respite care, this was his third stay at Wykeham house this year. The staff were very kind and attentive. My husband enjoyed to food. We will be using Wykeham house again when we need more respite.
My husband was admitted for respite care, this was his third stay at Wykeham house this year. The staff were very kind and attentive. My husband enjoyed to food. We will be using Wykeham house again when we need more respite.
Thank you for your review, we are happy that your husband enjoyed his stays with us and we look forward to welcoming him back again when needed.
Barchester Wykeham House Care Home is a friendly, caring amazing home. My mum has been treated with the utmost respect and kindness. The staff are always on hand to help and always with a smile on their face. Thank you.
Barchester Wykeham House Care Home is a friendly, caring amazing home. My mum has been treated with the utmost respect and kindness. The staff are always on hand to help and always with a smile on their face. Thank you.
Thank you for the review. It's a pleasure looking after mum; she fills the home with her bubbly personality and wicked sense of humour.
It's always great to visit here. The staff are always so helpful and caring, and you can always trust that they will take good care of every resident. There's always lots of food choices, and lots of activities/trips out taking place. It's always very safe and clean here, and I couldn't recommend...
It's always great to visit here. The staff are always so helpful and caring, and you can always trust that they will take good care of every resident. There's always lots of food choices, and lots of activities/trips out taking place. It's always very safe and clean here, and I couldn't recommend it enough.
Thank you for your review, I'm glad you and your relative are happy with life at Wykeham house. It is really nice to be welcoming more relatives and friends back into the home and getting residents out and about on trips.
It has been a pleasant experience from when I arrived in November 2020 to the present. The staff are friendly and helpful, and we have a good laugh together. There has been several health scares and the nurses have always acted professionally as well as being kind and reassuring. The food is of a...
It has been a pleasant experience from when I arrived in November 2020 to the present. The staff are friendly and helpful, and we have a good laugh together. There has been several health scares and the nurses have always acted professionally as well as being kind and reassuring. The food is of a high standard, in plenty of it. If I want any in particular then I can order it for the next day.
Thank you for your lovely review. It is a real pleasure having you live with us here at Wykeham House and we to enjoy the laughs we share. I will pass your comments onto the Head Chef too, he will be pleased.
Room is small but nice and comfortable.
Room is small but nice and comfortable.
Thank you, Carmel, we will pass on your comments about the lovely staff team here at Wykeham House they will be pleased to hear that you are happy and feel well looked after.
Cheerful, very good.
Room comfortable.
Happy here.
Cheerful, very good.
Room comfortable.
Happy here.
Thank you Robert for your review. We are pleased you are happy here as are we having you here. We will let the staff team know your lovely comments about them.
Lovely ladies, look after me so well.
Very helpful.
Lovely ladies, look after me so well.
Very helpful.
Thank you Peter your review means a lot to us all here. All the lovely ladies enjoy looking after you.
All the staff, from the manager to the cleaning staff, have been nothing but helpful and accomodating and they have all built a relationship with my dad that is kind and supportive. We feel welcome here and nothing is too much trouble. It's a real family atmosphere. Food is also plentiful and well...
All the staff, from the manager to the cleaning staff, have been nothing but helpful and accomodating and they have all built a relationship with my dad that is kind and supportive. We feel welcome here and nothing is too much trouble. It's a real family atmosphere. Food is also plentiful and well cooked and dad has been able to order what he wants, whether day or night! The staff work incredibly hard and any additional support is always available and all staff are open to conversation with me and dad. I'd highly recommend Wykeham House.
Thank you for your review. I am glad that your father is happy here. All the staff take pride in making residents feel at home and get involved with a whole-home approach to care at Wykeham House.
Been here for five years and I am very happy.
The staff are nice and kind.
Been here for five years and I am very happy.
The staff are nice and kind.
I like being here.
I like being here.
For the last few years my dad has been a resident at Barchester Wykeham House Care Home the staff treated him very well. My dad passed away 1st May 2021. And the staff were fantastic. We will miss going to the home and seeing the staff.
For the last few years my dad has been a resident at Barchester Wykeham House Care Home the staff treated him very well. My dad passed away 1st May 2021. And the staff were fantastic. We will miss going to the home and seeing the staff.
Thank you for that lovely review. We miss your father but are happy that we were able to keep your father comfortable in his final days. Once restrictions are lifted we will be happy for you to come in and visit us.
I have found this home to be very caring, clean, helpful and a pleasure to visit my husband. The staff have been so very helpful and kind and I would like to thank them for that.
I have found this home to be very caring, clean, helpful and a pleasure to visit my husband. The staff have been so very helpful and kind and I would like to thank them for that.
Thank you for your review, I am glad that you are happy with your husbands care at Wykeham House, We will be happy to welcome you to our new visiting suite on your next visit and the activities coordinator will attend to discuss the activities your husband enjoys in the home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 June 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (88) & Events (5)
- 24 Sep 2026
Our housekeeping team are true superstars here at Wykeham House. Rei leads an incredible team who work hard to keep the place looking beautiful and smelling fresh. Residents at Wykeham...
- 24 Sep 2026
Following a game of summer themed events hangman we established we had a few banger racing fans here at Wykeham House so we took the opportunity to visit the local...
- 24 Sep 2026
The 26/27 season started off with a bang for Soren who attended Palace's first Europa League Game under the lights at Selhurst Park as they took a 4-0 victory over...
- 24 Oct 2026Organiser: Barchester Wykeham House Care Home
- 11 Nov 2026Organiser: Barchester Wykeham House Care Home
- 20 Nov 2026Organiser: Barchester Wykeham House Care Home
Awards / Recognitions (62)
- 22 Sep 2026Recipient: Barchester Wykeham House Care Home
- 31 Aug 2026Recipient: Barchester Wykeham House Care Home
- 31 Jul 2026Recipient: Barchester Wykeham House Care Home
Meet the Team (12)

Hello. I'm Tanya, the General Manager here at Wykeham House. My team and I look forward to welcoming you to our home.
I have been part of the...
Hello. I'm Tanya, the General Manager here at Wykeham House. My team and I look forward to welcoming you to our home.
I have been part of the Barchester family since 2016, beginning my career as a Nurse and progressing to Clinical Lead and onto Deputy Manager to my current role as General Manager here at Wykeham House Care Home.
I have a wealth of clinical and care home experience. I am passionate about providing high-quality, person-centred care and making a real difference to residents and their families. I also take great pride and responsibility in supporting and developing the whole team to create a warm, welcoming home where everyone feels valued.

I qualified as a nurse in 2007 in the Philippines and in the UK in 2011. As Deputy Manager, I ensure that any medical conditions are appropriately...
I qualified as a nurse in 2007 in the Philippines and in the UK in 2011. As Deputy Manager, I ensure that any medical conditions are appropriately monitored and assist with training the staff to manage these conditions. I have worked for Barchester for over 10 years and have been at Wykeham House since 2020. My favourite thing about my job is interacting with the residents and caring for them.

I joined Wykeham House in October 2022 but I have worked doing activities in care homes since I left College, I began volunteering in a local home...
I joined Wykeham House in October 2022 but I have worked doing activities in care homes since I left College, I began volunteering in a local home when I was 15 years old and then took on my first job in a care home when I was 18. I have enjoyed extending my knowledge to improve my work and have a Level 2 in Dementia Awareness, Domestic Abuse Awareness and Mental Health Awareness. I have also attended courses on End-Of-Life Activities as well as Dementia focused Activities. I love what I do and for me, it is important that every day is a new day for our residents with new opportunities and a smiling face to come with it.

I joined Wykeham House as a kitchen porter in 2003 and was promoted to Head of Housekeeping in 2005. I always find time to talk to the residents and always have fun with everyone. I am good at making them smile.

Haidee joined the Wykeham team back in 2013. She started as a nurse and showed dedication and comitment. She was promoted to unit manager in 2019. She is a hardworking member of the team

I joined the team in 2019. I have been a nurse for many years. One of the best aspects of my role is seeing our residents smiling faces every day knowing that we are making a difference to their life and enriching it day by day

Hi, my name is Shubha, I have been working at Wykeham since 2016. I started my role as a carer and have since been promoted to trainee care practitioner. I am really enjoying my new role and the responsibilities it brings.

I started working at Wykeham House in October 2023. I have worked as a chef for many years and have worked in hotels and restaurants. I decided I...
I started working at Wykeham House in October 2023. I have worked as a chef for many years and have worked in hotels and restaurants. I decided I wanted something a bit slower in pace and am keen to give the residents a wonderful dining experience everyday.

Our housekeeping team are an essential part of maintaining and looking after the home. The housekeeping team run the in-house laundry service for our...
Our housekeeping team are an essential part of maintaining and looking after the home. The housekeeping team run the in-house laundry service for our residents and ensures the facilities around the home are well-kept and clean. Each day the team cleans residents' rooms and communal areas across the home. The housekeeping team are another set of smiling faces our residents see throughout the day and residents are encouraged to maintain activities of daily living by helping the team complete their tasks.

I joined Wykeham House Care Home as a Senior Carer in December 2022, with an NCFC CACHE Level-3 qualification in care. This foundation in care has...
I joined Wykeham House Care Home as a Senior Carer in December 2022, with an NCFC CACHE Level-3 qualification in care. This foundation in care has been instrumental in my growth and development as a carer. I enrolled as a Trainee Care Practitioner with Barchester Healthcare and embarked on a path of continuous learning. In June 2024, I proudly completed my Care Practitioner course, further enhancing my skills and knowledge. I am dedicated to delivering exceptional care and support to our residents and I am very proud to be part of a team that prioritises the well-being and dignity of those in our care.

Hello, my name is Nick, and I am the Head of Maintenance at Wykeham House. When the opportunity came up for me to work at Wykeham House, I jumped at...
Hello, my name is Nick, and I am the Head of Maintenance at Wykeham House. When the opportunity came up for me to work at Wykeham House, I jumped at it. I have worked my way through the company from kitchen assistant to Maintenance. I always enjoy chatting with the residents, making sure they are comfortable and always leave them with a smile on their face. I moved to the maintenance department over 2 years ago and learnt how the building runs, as well as taking over the garden and making it a relaxing and pleasant place to sit with friends and family.
I hope I am still here at Wykeham House for many years to come. I look forward to continuing to work with Barchester to improve my knowledge and grow within my role as Head of Maintenance. I look forward to refurbishing our courtyard, upgrading our garden furniture and, of course, I hope to continue fulfilling residents' wishes. Resident safety is my priority, so every day I make sure our home is compliant and secure for them and our team.

Wendy has decided that she would like to become our resident ambassador here at Wykeham House. She will consult with the teams across the home about...
Wendy has decided that she would like to become our resident ambassador here at Wykeham House. She will consult with the teams across the home about improvements and give feedback from other residents within the home.
Wendy has been at Wykeham House for several years, and when asked why she would like to step into the role, she said: "I think it is important that everybody gets their voices heard." Wendy is a very active resident here at Wykeham House, sharing meals with other residents, attending activities within the home and spending her time in social areas. Wendy thinks she is right for the role, as she is experienced living here and would like Wykeham House to be a welcoming home to any residents already here and any residents who join us in the future
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