
The staff are all so dedicated and friendly to both residents and familiesAngela G(Daughter of Resident/Service User)

The staff go the extra mile for all the residents. They know each resident and their needsNora M(Resident / Service User)

I would recommend this magical place any dayBrian S(Brother of Resident/Service User)

The staff are all so dedicated and friendly to both residents and familiesAngela G(Daughter of Resident/Service User)

The staff go the extra mile for all the residents. They know each resident and their needsNora M(Resident / Service User)

I would recommend this magical place any dayBrian S(Brother of Resident/Service User)

The Wykeham House care team are passionate about the quality of care they provide for their residents, providing first-class 24-hour nursing and residential care, including expert care for residents living with dementia in the Wykeham House Memory Lane Community.
The residents benefit from a tailored care plan that takes into account their individual personalities, including their favourite activities and food preferences. Wykeham House Care Home is also able to provide Respite...
The Wykeham House care team are passionate about the quality of care they provide for their residents, providing first-class 24-hour nursing and residential care, including expert care for residents living with dementia in the Wykeham House Memory Lane Community.
The residents benefit from a tailored care plan that takes into account their individual personalities, including their favourite activities and food preferences. Wykeham House Care Home is also able to provide Respite care and provide short breaks for residents wishing to stay on a short term basis. All rooms in the Home are en-suite, with spacious lounge and dining areas.
Wykeham House, based in Horley town in the borough of Reigate and Banstead, was built in 1995 and officially opened by Sir Richard Branson in 1998. The home is located less than 5 minutes from Gatwick Airport, near to Horley train station and close to the M23 and M25 motorways. The town of Horley has numerous shops and cafes to visit and is home to several hotels and bed and breakfasts that can be used by visitors who live a bit further away.
Wykeham House encourages their residents to keep in touch with their loved ones, including over email and social media, especially for those residents with family and friends who live further away. The home has free Wi-Fi, allowing residents and their visitors to connect to the internet for free without having to set up a private arrangement with an internet provider.
Wykeham House offers additional services such as the hair salon, a comprehensive activity programme run throughout the week and a family-based day on Sundays, allowing the residents to have a quieter day with their family and friends at the weekend.
For more information, please contact the care home on the number or email provided to have a chat, book a visit or request a brochure. Wykeham House looks forward to hearing from you.
Care Provided by Barchester Wykeham House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Wykeham House Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Wykeham House Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Tania Hristova (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (76)
Visiting
- Visiting Hours open. Wi-Fi is available throughout the building. Please let the home know if visitors would like to book for a meal.
Parking
- Parking available at the care home.
Barchester Wykeham House Care Home Reviews (125)
Barchester Wykeham House Care Home has a Review Score of 9.7 (9.732) out of 10, based on 27 reviews in the last 2 years.
Over all time Barchester Wykeham House Care Home has 125 reviews.
Was offered refreshments at coffee time when seeing my friend. Music playing in reception area & residents singing along lovely to see.
Was offered refreshments at coffee time when seeing my friend. Music playing in reception area & residents singing along lovely to see.
Thank you very much for your feedback. I am glad you had such a positive experience when visiting Wykeham House.
Noted various bruises from June to October 2025 on wife's body that are unexplained, Shirley is mainly always in bed unless I arrive and prompt staff to relocate her to dining or sitting room but mainly my requests are not met for various reasons, this leads to her getting depressed & frustrated,...
Noted various bruises from June to October 2025 on wife's body that are unexplained, Shirley is mainly always in bed unless I arrive and prompt staff to relocate her to dining or sitting room but mainly my requests are not met for various reasons, this leads to her getting depressed & frustrated, she is taking antidepressants which she has not taken in the past.
Thanks for taking the time to leave your review, and we're sorry to read your comments for our Wykeham House Care Home. We understand you visit the home regularly, and that the staff work with both you and your wife, to make sure her comfort and preferences are a priority. The home have confirmed...
Thanks for taking the time to leave your review, and we're sorry to read your comments for our Wykeham House Care Home. We understand you visit the home regularly, and that the staff work with both you and your wife, to make sure her comfort and preferences are a priority. The home have confirmed that you haven't raised any concerns with them, however, we understand the home are able to provide you with additional information to your concerns, so would welcome you to discuss this with the General Manager at any time, or contact us at feedback@barchester.com if you'd like too. Kind regards, Barchester's Customer Feedback Team.
Our father has been a resident for just over a month now and we are really amazed by the huge improvement in him.
The care and attention he receives is fantastic and highly recommend them.
All the staff are great with the residents and so accommodating to...
Our father has been a resident for just over a month now and we are really amazed by the huge improvement in him.
The care and attention he receives is fantastic and highly recommend them.
All the staff are great with the residents and so accommodating to family and friends that visit.
Our dad wasn't coping very well when living at home with care but since he has been with the team at Wykeham house, he has really started to show a big improvement and looks and sounds a bit more like our dad again.
It's all down to the great care he has been provided so thank you from all of us.
A lovely home, caring and very attentive my mother is well looked after and I am very happy with her care. It makes us feel very assured that she is getting the best care, and we are grateful to be able to have her in this home.
A lovely home, caring and very attentive my mother is well looked after and I am very happy with her care. It makes us feel very assured that she is getting the best care, and we are grateful to be able to have her in this home.
A lovely care home, its in lovely beautiful grounds, all the staff are always happy to see us, always happy to help in any situations, my relative in there is really happy, and is always included in any activities that they want to do, overall a happy vibes place
A lovely care home, its in lovely beautiful grounds, all the staff are always happy to see us, always happy to help in any situations, my relative in there is really happy, and is always included in any activities that they want to do, overall a happy vibes place
Absolutely fabulous care home. Honestly feels like a home from home. They have taken the time to get to know my mum and us even though she has only been here a short while. Staff are always friendly and helpful. The home itself is clean and well looked after. The meals look very appetising and my...
Absolutely fabulous care home. Honestly feels like a home from home. They have taken the time to get to know my mum and us even though she has only been here a short while. Staff are always friendly and helpful. The home itself is clean and well looked after. The meals look very appetising and my mum enjoys them.
Thank you for your review, it is a pleasure to have your mother stay with us, she appears to be enjoying her life in the home and regularly comes to the cafe for coffee and cake.
The staff are exceptionally helpful, nothing is too much trouble. When you enter the home there's a coffee room, this is all free with fresh cake baked each day in-house. My mum has been here two years now, after being in another home in South London. I'm so pleased with the progress she's made and...
Thank you for all your care.
The manager is very friendly, knowledgeable and helpful...
The manager is very friendly, knowledgeable and helpful making time for you whenever needed.
Activities and events are aimed more at the female residents who seem to enjoy them, unfortunately my father does not get involved. The food has been below expectations for a long time now and would be the only real sore point for us.
Today, a summer bash was lovely, residents and families joining together and having fun.
Amazing staff, especially the event...
Today, a summer bash was lovely, residents and families joining together and having fun.
Amazing staff, especially the event organiser and bubbly, smiley lady on reception (at weekends).
The food at the fete was good but I do not feel that a budget of £6.60 a day is sufficient when I need to spend £10 a day on my own food. Good nutritious food is essential. We pay £7500 per month for care.
The food at the fete was good but I do not feel that a budget of £6.60 a day is sufficient when I need to spend £10 a day on my own food. Good nutritious food is essential. We pay £7500 per month for care.
Thanks for your review, we're sorry to learn you weren't happy with our menus. We've taken your feedback on board and shared it with the team, who have recently created a food committee that attends monthly meetings between our chef and residents to review all of our food offerings, and I'm pleased...
Thanks for your review, we're sorry to learn you weren't happy with our menus. We've taken your feedback on board and shared it with the team, who have recently created a food committee that attends monthly meetings between our chef and residents to review all of our food offerings, and I'm pleased to share that the first meeting went well. The meetings enable the home to review what they offer and allow time for the residents to share their meal suggestions, and feedback on what they would like more/less of and make sure everyone's preferences are factored into the menus. Our budget is an average guide, but as the cost of food is high at the moment, we buy some food items in bulk from our suppliers which provides us with better prices than you would see in a shop and this is why the budget seems less than you would be able to cater personally. Our home team is on hand if you wish to share any suggestions, or comments or for any other support. Kind regards, Customer Feedback Team.
I found it very comfortable and friendly with a family feel about it. All the carers were excellent and I did have a few minor problems which were dealt...
I found it very comfortable and friendly with a family feel about it. All the carers were excellent and I did have a few minor problems which were dealt with very speedily. The food was excellent and the staff friendly and helpful. It took away my anxiety of looking after myself.
Thank you very much for choosing Wykeham House for your respite stay and your kind words. It was our pleasure to have supported you during your recovery.
This Christmas was lovely for my father, with much more care from the activities team who knew my father well when choosing gifts. The home looked beautiful with Christmas decorations. The year before was very poor. Since the new activity team has brought a lot to the home through the year who came...
This Christmas was lovely for my father, with much more care from the activities team who knew my father well when choosing gifts. The home looked beautiful with Christmas decorations. The year before was very poor. Since the new activity team has brought a lot to the home through the year who came in March 2023, you can see how much the girls enjoy what happens.
Thank you for your review. Our team will be delighted that their hard work and dedication have been recognised. We will pass your comments on.
In my experience, Wycombe House is a warm homely place, the staff are amazing, from the receptionists through to all the care staff, and the activity staff, who are very caring. Also, able to have a laugh and a good chat too! The food always looks nice, got to be the best home around!
In my experience, Wycombe House is a warm homely place, the staff are amazing, from the receptionists through to all the care staff, and the activity staff, who are very caring. Also, able to have a laugh and a good chat too! The food always looks nice, got to be the best home around!
Thank you very much for your kind comments and 5 star review. We will share them with the team they will be delighted all their hard work has been highlighted.
It's my first experience being in a care home. I'm very pleased. Thank you.
It's my first experience being in a care home. I'm very pleased. Thank you.
Thank you very much for your review. We appreciate you taking the time to complete and delighted to see you are very pleased with your experience with us.
Mum was in your care from April 2022 and we were very happy with her care there from all the staff and they were very good at making sure someone was with her constantly in her last hours. We, as a family, would not hesitate to recommend Wykeham House.
Mum was in your care from April 2022 and we were very happy with her care there from all the staff and they were very good at making sure someone was with her constantly in her last hours. We, as a family, would not hesitate to recommend Wykeham House.
Thank your review. We appreciate you taking time to complete a review and will feed back your comments back to the team.
The staff, from every department, are wonderful with him. He is treated with kindness, love and great respect.
All (whether working on his floor or not) know his name, will listen to his chatter no...
The staff, from every department, are wonderful with him. He is treated with kindness, love and great respect.
All (whether working on his floor or not) know his name, will listen to his chatter no matter how busy they are and, if the music gets his feet tapping, give him a little dance.
There are many activities which he is encouraged to join, regular visiting entertainers and trips out in the minibus.
The atmosphere is one of peace and calm.
I know he is safe and happy there and cannot praise everyone enough for the care that he is being given.
Thank you so very much for taking the time to complete a review and for your lovely words. It means so very much to us all at Wykeham House. It is our pleasure and thank you again.
For the last few months, my husband has been a resident, unexpected admission but I cannot fault the care we have both received. The friendliness of all staff, care and expertise is obvious. Not an easy decision to place someone but made easier by all staff.
For the last few months, my husband has been a resident, unexpected admission but I cannot fault the care we have both received. The friendliness of all staff, care and expertise is obvious. Not an easy decision to place someone but made easier by all staff.
Thank you for your 5-star review and kind words. It is our pleasure to care for your husband and lovely getting to know you.
Every member of staff play their part in the care for the residents. Not only did they provide outstanding care for my grandmother, they looked after us too, especially on those difficult visits and during her end-of-life care. We are so pleased she spent her last three years of life in such a...
Every member of staff play their part in the care for the residents. Not only did they provide outstanding care for my grandmother, they looked after us too, especially on those difficult visits and during her end-of-life care. We are so pleased she spent her last three years of life in such a happy, engaging and caring home.
Thank you very much for your kind words, we will pass them on to the team. It was lovely to get to know you and your family and our honour to care for your grandmother.
When Dad passed away, I rushed to be with him and the peaceful beautiful surroundings...
When Dad passed away, I rushed to be with him and the peaceful beautiful surroundings I encountered made everything so easy to deal with. Two staff were lying with him, holding his hands together with mood lighting and music. Just beautiful.
Thank you Wykeham House. It's been a pleasure.
Thank you Julie for the review, I am pleased that you were happy with the care we provided for your father, it was a pleasure to care for father our thoughts are with you at this time.
Wykeham House is an excellent care facility where leadership is strong, and the care delivery to my father, living with dementia, was fantastic. Dad was admitted for palliative care, with three months to live; he lived three years and eleven months! We, as a family, were cared for by a dedicated,...
Wykeham House is an excellent care facility where leadership is strong, and the care delivery to my father, living with dementia, was fantastic. Dad was admitted for palliative care, with three months to live; he lived three years and eleven months! We, as a family, were cared for by a dedicated, professional team. It is hard to find the words to express our lasting gratitude and admiration to all the staff - a superb dementia facility that we highly recommend.
Thank you for your review; it was a pleasure looking after your father and getting to know you all over the last few years.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 June 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (88) & Events (5)
- 24 Sep 2026
Our housekeeping team are true superstars here at Wykeham House. Rei leads an incredible team who work hard to keep the place looking beautiful and smelling fresh. Residents at Wykeham...
- 24 Sep 2026
Following a game of summer themed events hangman we established we had a few banger racing fans here at Wykeham House so we took the opportunity to visit the local...
- 24 Sep 2026
The 26/27 season started off with a bang for Soren who attended Palace's first Europa League Game under the lights at Selhurst Park as they took a 4-0 victory over...
- 24 Oct 2026Organiser: Barchester Wykeham House Care Home
- 11 Nov 2026Organiser: Barchester Wykeham House Care Home
- 20 Nov 2026Organiser: Barchester Wykeham House Care Home
Awards / Recognitions (62)
- 22 Sep 2026Recipient: Barchester Wykeham House Care Home
- 31 Aug 2026Recipient: Barchester Wykeham House Care Home
- 31 Jul 2026Recipient: Barchester Wykeham House Care Home
Meet the Team (12)

Hello. I'm Tanya, the General Manager here at Wykeham House. My team and I look forward to welcoming you to our home.
I have been part of the...
Hello. I'm Tanya, the General Manager here at Wykeham House. My team and I look forward to welcoming you to our home.
I have been part of the Barchester family since 2016, beginning my career as a Nurse and progressing to Clinical Lead and onto Deputy Manager to my current role as General Manager here at Wykeham House Care Home.
I have a wealth of clinical and care home experience. I am passionate about providing high-quality, person-centred care and making a real difference to residents and their families. I also take great pride and responsibility in supporting and developing the whole team to create a warm, welcoming home where everyone feels valued.

I qualified as a nurse in 2007 in the Philippines and in the UK in 2011. As Deputy Manager, I ensure that any medical conditions are appropriately...
I qualified as a nurse in 2007 in the Philippines and in the UK in 2011. As Deputy Manager, I ensure that any medical conditions are appropriately monitored and assist with training the staff to manage these conditions. I have worked for Barchester for over 10 years and have been at Wykeham House since 2020. My favourite thing about my job is interacting with the residents and caring for them.

I joined Wykeham House in October 2022 but I have worked doing activities in care homes since I left College, I began volunteering in a local home...
I joined Wykeham House in October 2022 but I have worked doing activities in care homes since I left College, I began volunteering in a local home when I was 15 years old and then took on my first job in a care home when I was 18. I have enjoyed extending my knowledge to improve my work and have a Level 2 in Dementia Awareness, Domestic Abuse Awareness and Mental Health Awareness. I have also attended courses on End-Of-Life Activities as well as Dementia focused Activities. I love what I do and for me, it is important that every day is a new day for our residents with new opportunities and a smiling face to come with it.

I joined Wykeham House as a kitchen porter in 2003 and was promoted to Head of Housekeeping in 2005. I always find time to talk to the residents and always have fun with everyone. I am good at making them smile.

Haidee joined the Wykeham team back in 2013. She started as a nurse and showed dedication and comitment. She was promoted to unit manager in 2019. She is a hardworking member of the team

I joined the team in 2019. I have been a nurse for many years. One of the best aspects of my role is seeing our residents smiling faces every day knowing that we are making a difference to their life and enriching it day by day

Hi, my name is Shubha, I have been working at Wykeham since 2016. I started my role as a carer and have since been promoted to trainee care practitioner. I am really enjoying my new role and the responsibilities it brings.

I started working at Wykeham House in October 2023. I have worked as a chef for many years and have worked in hotels and restaurants. I decided I...
I started working at Wykeham House in October 2023. I have worked as a chef for many years and have worked in hotels and restaurants. I decided I wanted something a bit slower in pace and am keen to give the residents a wonderful dining experience everyday.

Our housekeeping team are an essential part of maintaining and looking after the home. The housekeeping team run the in-house laundry service for our...
Our housekeeping team are an essential part of maintaining and looking after the home. The housekeeping team run the in-house laundry service for our residents and ensures the facilities around the home are well-kept and clean. Each day the team cleans residents' rooms and communal areas across the home. The housekeeping team are another set of smiling faces our residents see throughout the day and residents are encouraged to maintain activities of daily living by helping the team complete their tasks.

I joined Wykeham House Care Home as a Senior Carer in December 2022, with an NCFC CACHE Level-3 qualification in care. This foundation in care has...
I joined Wykeham House Care Home as a Senior Carer in December 2022, with an NCFC CACHE Level-3 qualification in care. This foundation in care has been instrumental in my growth and development as a carer. I enrolled as a Trainee Care Practitioner with Barchester Healthcare and embarked on a path of continuous learning. In June 2024, I proudly completed my Care Practitioner course, further enhancing my skills and knowledge. I am dedicated to delivering exceptional care and support to our residents and I am very proud to be part of a team that prioritises the well-being and dignity of those in our care.

Hello, my name is Nick, and I am the Head of Maintenance at Wykeham House. When the opportunity came up for me to work at Wykeham House, I jumped at...
Hello, my name is Nick, and I am the Head of Maintenance at Wykeham House. When the opportunity came up for me to work at Wykeham House, I jumped at it. I have worked my way through the company from kitchen assistant to Maintenance. I always enjoy chatting with the residents, making sure they are comfortable and always leave them with a smile on their face. I moved to the maintenance department over 2 years ago and learnt how the building runs, as well as taking over the garden and making it a relaxing and pleasant place to sit with friends and family.
I hope I am still here at Wykeham House for many years to come. I look forward to continuing to work with Barchester to improve my knowledge and grow within my role as Head of Maintenance. I look forward to refurbishing our courtyard, upgrading our garden furniture and, of course, I hope to continue fulfilling residents' wishes. Resident safety is my priority, so every day I make sure our home is compliant and secure for them and our team.

Wendy has decided that she would like to become our resident ambassador here at Wykeham House. She will consult with the teams across the home about...
Wendy has decided that she would like to become our resident ambassador here at Wykeham House. She will consult with the teams across the home about improvements and give feedback from other residents within the home.
Wendy has been at Wykeham House for several years, and when asked why she would like to step into the role, she said: "I think it is important that everybody gets their voices heard." Wendy is a very active resident here at Wykeham House, sharing meals with other residents, attending activities within the home and spending her time in social areas. Wendy thinks she is right for the role, as she is experienced living here and would like Wykeham House to be a welcoming home to any residents already here and any residents who join us in the future
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Wykeham House Care Home to verify any information. View our terms and conditions. Barchester Wykeham House Care Home has an Enhanced Service -what an Enhanced Service includes.