Latest Reviews for Merlewood
12 February 2026
I was at Merlewood for 3 weeks after being in hospital. I found the staff and physio etc very helpful for condition I was in, and was able to return home back on my feet after encouragement and physio.
19 January 2026
Having looked at more than 10 care homes, I chose Merlewood for my mother. Best decision I could have made. The accommodation was lovely, clean and more than adequate. All the staff were polite, caring and made my mum feel at home. She was so well looked after, which took a lot of pressure off me. I
would highly recommend Merlewood to anyone considering care for their elderly family members, out of ten.
15 January 2026
I would like to say how happy we are with the care and support given to mum and us from all the staff. We receive a friendly welcome each visit, and all the different teams are always happy to help. We are very pleased with all aspects of mums care, especially with the transition to nursing care,
the staff explained everything and we can see how settled she is. Thank you Merlewood.
13 January 2026
From when my mother first went to Merlewood until she passed away, she was looked after very well. The staff were very approachable and helpful, and always kept me up to date with anything to do with my mother, which I was very grateful for. Many thanks to all the staff at Merlewood.
12 January 2026
From when you arrive into the reception area it has a feeling of warmth, this comes from the staff and the residents do seem happy. The nursing staff are very helpful and you can always get to talk to them easily. The food is nicely served by staff that are happy to bring the food when required. All
in all a very lovely nursing home. It's very clean and doesn't have any funny smells.
24 December 2025
From calling up to enquiries and from my father in law coming into the home its been 5 ****
The staff are friendly and welcoming
The care my father in law is receiving is fabulous
The home is spotless and smells lovely his room is cleaned and tidied every day I highly recommend this home
08 December 2025
A great find - Being responsible for organizing the care for a family member is a tough one when you have no experience of the care system. From the moment I contacted Debi and her team they couldn't have been more helpful - I was super impressed with the timely responses and above all the sense of
care. This made the while process so much easier. I visited and my care is now in a lovely room with the most delightful staff, and a very impressive food offer, it has made a difficult situation so much easier with their help.
19 November 2025
Our mum was a resident at Merlewood for 3 1/2 years and we are so pleased that we found such a wonderful care home. Many of the staff are long serving and that continuity is so vital when you are elderly. The grounds are beautiful, well maintained and accessible by wheelchair. Management are
available and always respond quickly to queries. The cleaners work tirelessly to maintain very high standards in residents rooms and communal areas and are always polite and cheerful. Our mother transitioned to nursing care earlier this year and we were grateful that although her care needs increased that we did not need to move her and she could remain at Merlewood. Carers and nurses are kind, respectful and compassionate and interact with residents with respect and dignity. There is a wide variety of activities and events, something for everyone from summer fairs and dog shows to themed dinners and live singers. A very special place.
21 October 2025
My husband needs nursing care - and here at Merlewood he gets that. The nurses and carers are so compassionate and treat their people with dignity and kindness. It is so good to see the same carers and nurses to help continuity and less confusion. When dealing with people who cannot do the most
basic things it takes very special people. My only negative is that at weekends it can seem like the staffing levels are much lower and standards slip. Possibly a weekend manager? The catering varied and always good choice. Wonderful cleaning and laundering. Garden a joy!
20 August 2025
The time I spent at Merlewood was most enjoyable. The location, the staff, the management were first class. All the staff were lovely and went above and beyond for me. I shall most definitely be going back for further visits. To all at Merlewood, 10/10, thank you.
30 July 2025
My mum has been a resident at Merlewood for just over 2 years. The setting is gorgeous and the staff are amazing, from management, nursing, care team , chefs, housekeeping and activities. Mum always has something to attend or trips out and she has been involved in some great activities and days out.
Special thanks to the Manager and her whole team who are all fantastic with mum and with me as well and have all become more like friends (and thanks to everyone else )
23 June 2025
Staff very helpful lovely grounds to sit in clean no smells. The room I had in a good position hope to have it again one day.
20 June 2025
Mum spent the last few months here in Merlewood and I cannot fault anything - staff always accommodating, very friendly and helpful, even in the difficult times.
17 June 2025
Merlewood provided end of life care for my mother and the staff were amazing. Nothing was too much trouble, everyone was kind and patient. My mum passed peacefully with dignity, and I felt the staff handled a difficult situation with care and compassion. Also, as a relative I was consulted and kept
informed at every stage. Everyone I interacted with, from housekeeping and admin to nurses and managers provided a professional service that I was extremely happy with.
20 May 2025
On my first visit to Merlewood I was straight away drawn by the relaxed atmosphere and friendship of all the staff, so much that I did not need to look elsewhere. The other draw was the beautiful gardens and the layout of accommodation which perfectly suited my needs to walk about safely on my very
new hip both indoors and out. The lovely staff were all so good humored, proficient and patiently caring. I was impressed by and enjoyed the wide choice of freshly prepared meals served in the dining room or the bedroom, and it was good to socialise with fellow residents at the daily activities as I felt stronger. I have many happy memories of my stay. Thank you Merlewood.
07 April 2025
My mother has been living at Merlewood for nearly 18 years. The attention to her care has been excellent throughout.
The staff have always been very caring, and keep in contact with me over all issues relating to her care.
What is exceptional I find is that most of the staff have been working
there for many years, ensuring that a good relationship is built up with the residents.
I cannot recommend Merlewood more highly also thank you to the management.
06 March 2025
On arrival, you are met by friendly, helpful, smiling, and cooperative staff. I have met the full spectrum of staff from senior manager to hairdresser, nursing staff, carers, entertainers, gardeners, general maintenance, chefs, cooks, housekeepers, cleaners, the visiting GP and no doubt many more.
All of them have been excellent. It feels like a home/hotel set in beautiful grounds. The food is very tasty. The visiting physiotherapist has helped my mother's pain and shown great care. Thank you to all.
29 January 2025
After 2 months in hospital with severe pneumonia, I felt my husband needed some general rehabilitation, exercise and a routine to encourage his motivation before returning home with a care package. This, we found at Marlewood. I hoped to have him home before Christmas, our sons were visiting from
overseas, for a couple of weeks, but another chest infection caused me to put out plans on hold, disappointing for all of us. My husband was well cared for in the safety of the care home. Earlier the home had helped us celebrate our Diamond Wedding Anniversary, as were many other relatives to join in with the various planned seasonal celebrations and activities. This made for a memorable happy time for my husband, our sons and myself.
#With many thanks to Merlewood, all it's staff who were understanding, helpful, kind and polite. Well done Merlewood.
28 January 2025
This is a wonderful caring home, it is very welcoming and every member of staff so helpful. (I felt I would like to move in!) Nothing was too much trouble.
24 January 2025
My father was a short-term resident while transferring from hospital and before going home, The staff were all very friendly and supportive as well as competent and caring. The environment is conducive to building a community feeling and has enough space for multiple different activities to take
place. Thank you for your care.
Latest Reviews for Merlewood
12 February 2026
I was at Merlewood for 3 weeks after being in hospital. I found the staff and physio etc very helpful for condition I was in, and was able to return home back on my feet after encouragement and physio.
19 January 2026
Having looked at more than 10 care homes, I chose Merlewood for my mother. Best decision I could have made. The accommodation was lovely, clean and more than adequate. All the staff were polite, caring and made my mum feel at home. She was so well looked after, which took a lot of pressure off me. I
would highly recommend Merlewood to anyone considering care for their elderly family members, out of ten.
15 January 2026
I would like to say how happy we are with the care and support given to mum and us from all the staff. We receive a friendly welcome each visit, and all the different teams are always happy to help. We are very pleased with all aspects of mums care, especially with the transition to nursing care,
the staff explained everything and we can see how settled she is. Thank you Merlewood.
13 January 2026
From when my mother first went to Merlewood until she passed away, she was looked after very well. The staff were very approachable and helpful, and always kept me up to date with anything to do with my mother, which I was very grateful for. Many thanks to all the staff at Merlewood.
12 January 2026
From when you arrive into the reception area it has a feeling of warmth, this comes from the staff and the residents do seem happy. The nursing staff are very helpful and you can always get to talk to them easily. The food is nicely served by staff that are happy to bring the food when required. All
in all a very lovely nursing home. It's very clean and doesn't have any funny smells.
24 December 2025
From calling up to enquiries and from my father in law coming into the home its been 5 ****
The staff are friendly and welcoming
The care my father in law is receiving is fabulous
The home is spotless and smells lovely his room is cleaned and tidied every day I highly recommend this home
08 December 2025
A great find - Being responsible for organizing the care for a family member is a tough one when you have no experience of the care system. From the moment I contacted Debi and her team they couldn't have been more helpful - I was super impressed with the timely responses and above all the sense of
care. This made the while process so much easier. I visited and my care is now in a lovely room with the most delightful staff, and a very impressive food offer, it has made a difficult situation so much easier with their help.
19 November 2025
Our mum was a resident at Merlewood for 3 1/2 years and we are so pleased that we found such a wonderful care home. Many of the staff are long serving and that continuity is so vital when you are elderly. The grounds are beautiful, well maintained and accessible by wheelchair. Management are
available and always respond quickly to queries. The cleaners work tirelessly to maintain very high standards in residents rooms and communal areas and are always polite and cheerful. Our mother transitioned to nursing care earlier this year and we were grateful that although her care needs increased that we did not need to move her and she could remain at Merlewood. Carers and nurses are kind, respectful and compassionate and interact with residents with respect and dignity. There is a wide variety of activities and events, something for everyone from summer fairs and dog shows to themed dinners and live singers. A very special place.
21 October 2025
My husband needs nursing care - and here at Merlewood he gets that. The nurses and carers are so compassionate and treat their people with dignity and kindness. It is so good to see the same carers and nurses to help continuity and less confusion. When dealing with people who cannot do the most
basic things it takes very special people. My only negative is that at weekends it can seem like the staffing levels are much lower and standards slip. Possibly a weekend manager? The catering varied and always good choice. Wonderful cleaning and laundering. Garden a joy!
20 August 2025
The time I spent at Merlewood was most enjoyable. The location, the staff, the management were first class. All the staff were lovely and went above and beyond for me. I shall most definitely be going back for further visits. To all at Merlewood, 10/10, thank you.
30 July 2025
My mum has been a resident at Merlewood for just over 2 years. The setting is gorgeous and the staff are amazing, from management, nursing, care team , chefs, housekeeping and activities. Mum always has something to attend or trips out and she has been involved in some great activities and days out.
Special thanks to the Manager and her whole team who are all fantastic with mum and with me as well and have all become more like friends (and thanks to everyone else )
23 June 2025
Staff very helpful lovely grounds to sit in clean no smells. The room I had in a good position hope to have it again one day.
20 June 2025
Mum spent the last few months here in Merlewood and I cannot fault anything - staff always accommodating, very friendly and helpful, even in the difficult times.
17 June 2025
Merlewood provided end of life care for my mother and the staff were amazing. Nothing was too much trouble, everyone was kind and patient. My mum passed peacefully with dignity, and I felt the staff handled a difficult situation with care and compassion. Also, as a relative I was consulted and kept
informed at every stage. Everyone I interacted with, from housekeeping and admin to nurses and managers provided a professional service that I was extremely happy with.
20 May 2025
On my first visit to Merlewood I was straight away drawn by the relaxed atmosphere and friendship of all the staff, so much that I did not need to look elsewhere. The other draw was the beautiful gardens and the layout of accommodation which perfectly suited my needs to walk about safely on my very
new hip both indoors and out. The lovely staff were all so good humored, proficient and patiently caring. I was impressed by and enjoyed the wide choice of freshly prepared meals served in the dining room or the bedroom, and it was good to socialise with fellow residents at the daily activities as I felt stronger. I have many happy memories of my stay. Thank you Merlewood.
07 April 2025
My mother has been living at Merlewood for nearly 18 years. The attention to her care has been excellent throughout.
The staff have always been very caring, and keep in contact with me over all issues relating to her care.
What is exceptional I find is that most of the staff have been working
there for many years, ensuring that a good relationship is built up with the residents.
I cannot recommend Merlewood more highly also thank you to the management.
06 March 2025
On arrival, you are met by friendly, helpful, smiling, and cooperative staff. I have met the full spectrum of staff from senior manager to hairdresser, nursing staff, carers, entertainers, gardeners, general maintenance, chefs, cooks, housekeepers, cleaners, the visiting GP and no doubt many more.
All of them have been excellent. It feels like a home/hotel set in beautiful grounds. The food is very tasty. The visiting physiotherapist has helped my mother's pain and shown great care. Thank you to all.
29 January 2025
After 2 months in hospital with severe pneumonia, I felt my husband needed some general rehabilitation, exercise and a routine to encourage his motivation before returning home with a care package. This, we found at Marlewood. I hoped to have him home before Christmas, our sons were visiting from
overseas, for a couple of weeks, but another chest infection caused me to put out plans on hold, disappointing for all of us. My husband was well cared for in the safety of the care home. Earlier the home had helped us celebrate our Diamond Wedding Anniversary, as were many other relatives to join in with the various planned seasonal celebrations and activities. This made for a memorable happy time for my husband, our sons and myself.
#With many thanks to Merlewood, all it's staff who were understanding, helpful, kind and polite. Well done Merlewood.
28 January 2025
This is a wonderful caring home, it is very welcoming and every member of staff so helpful. (I felt I would like to move in!) Nothing was too much trouble.
24 January 2025
My father was a short-term resident while transferring from hospital and before going home, The staff were all very friendly and supportive as well as competent and caring. The environment is conducive to building a community feeling and has enough space for multiple different activities to take
place. Thank you for your care.