Submit a Review for Queen Elizabeth Park Private Care Home
1/72 Hallowes Close, Guildford, GU2 9LL
View full details of Queen Elizabeth Park Private Care HomeLatest Reviews for Queen Elizabeth Park Private Care Home
06 February 2026
My brother, for whom I hold Power of Attorney, has been a resident for almost a year and I am so pleased with our choice of home. The staff are very professional but also friendly, kind and compassionate. He has dementia but the staff always treat him with dignity and respect.
QEP has a very happy,
homely feel and visitors are always warmly welcomed with a smile.
06 February 2026
My husband has been looked after by QEP for many years but I just want to record how wonderful his last few days have been. He died in the care of staff on the second floor and it was such a calm and caring couple of days for him and me.
02 February 2026
Mum has been in the QEP for over two and a half years. She is always treated with respect and kindness and staff willingly make the time to update me or listen to any concerns. The activities are outstanding, the home is very well cared for, clean and inviting and overall it is very well managed.
The amount of effort put in to celebrate festivals and seasons of the year is truly exceptional .The team have made an effort to adapt to mum's individual needs, and as she has got older and less inclined to join in activities, have tried to have someone sit with her in her room, as much as time allows. Week-ends sometimes seem quiet with less staff around or on call, and Mum sometimes finds this quite difficult. This may be different on first and second floors. Overall I would highly recommend the QEP. There can always be times when things are not quite perfect but the ethos of the home and genuine caring attitude of all the staff is always present. Thank you.
29 January 2026
My mother has been at QEP now for a little over 3 years and I am still delighted with the level of care she is receiving. The staff are second to none in their dedication and kindness - and go out of their way to make the residents quality of life as good as humanly possible. I would definitely
recommend this care home.
28 January 2026
I have responsded to this questionnaire in my capacity as power of attorney for my friend. She has been very well cared for during her 4 years at Queen Elizabeth Park. She is happy, treated with respect and is an active participant in the Homes entertainment programme.
27 January 2026
The staff at Queen Elizabeth are very kind and caring . Although my dad's health is deteriorating and is now in end of life care . he is comfortable and really is in the best place with his needs being met.
The staff really care and I really appreciate their support to me as well which is a really
difficult time.
27 January 2026
Very happy and satisfied with the care the staff have shown whilst my brother has been in care. The staff are very helpful and supportive and I am extremely confident that this will continue for the duration of my brothers stay.
26 January 2026
Great care home. They look after my mother who is a very frail 90+ lady with dementia. She is safe, well looked after by a great team. I visit regularly to see the home is warm, clean and a happy place.
10 December 2025
My mum has been a resident at Queen Elizabeth Park since April 2024. Mum has dementia and, due to mobility issues, is in a wheelchair. Her care needs are extensive, all of Mum's care needs are met with kindness, dignity and compassion. The designated nurse is always available and will give regular
updates on Mum's health and wellbeing. The whole team at QEP are absolutely lovely. The daily activities and entertainment are second to none. As a regular visitor, I witness first hand how truly amazing all of the staff are with the residents. It's a real home from home. I cannot speak more highly of QEP and I recommend this home. A real gem/
06 November 2025
My father was in Queen Elizabeth Park for only one month. However, I felt we were treated like part of the family very quickly and felt dad was known and settled very seen after moving in. Dad's health deteriorated very quickly, sadly, but he was treated with compassion and care. Every effort was
made to make him comfortable in his last fortnight, and I was enormously well supported too. QUP provided a lovely family birthday event and enabled dad to fulfil a wish tree wish in his last few days, and I am very grateful to all who supported us both.
14 October 2025
The care home was extremely welcoming from the minute I arrived, throughout. The staff were kind and friendly making me feel actually cared for especially being transferred from the nearest hospital. Having such peace of mind I joined in as many activities as I wanted - again very enjoyable. I
intend spending all periods of respite here in the future. Activities offered were wide ranging. 'flew by' and were thoroughly enjoyed by all taking part. Whatever reason they had for being there. Clinical or social.
14 October 2025
My mother was at QEP for five and a half years during which time she was extremely well cared for. She became good friends with many of the staff who always treated her with dignity and respect. I was always kept well informed and up to date as to mum's health and wellbeing.
29 September 2025
My mother was a resdient at QEP care home for the final 3 years of her life. As her body failed her, the staff met her changing care needs with professionalism, compassion, and kindness. Recommend the home without reservation.
17 September 2025
QEP helped us during a very difficult time, they welcomed Mum who was reluctant to stay initially. Mum settled well and began to really enjoy her stay. She could not compliment the staff at QEP highly enough and said not only do they care for you, they respect you and understand your needs. Mum
enjoyed it so much she has said she would happily stay there again, if the need arose.
24 June 2025
Cannot fault the home in any way, staff very friendly, management always there, the home is always clean and smells clean. Food choices always offered to my mum and when I visit I am always offered. I feel as I am visiting my mum at home as such a homely environment. My mum had a wish made come
true, by attending her granddaughter's wedding. Outstanding home - would very much recommend.
08 May 2025
My mother was admitted to Queen Elizabeth Nursing Home in January 2022 with dreadful level 4 bed sores and a contracted leg. She was mostly bedbound but put into a wheelchair to go to bingo etc. which she loved. The nurses and carers at the home got rid of her bed sores completely they were amazing
(apparently it is almost impossible to help level 4 sores). The overall care my mum got was second to none, she had her nails done, made bracelets, saw animals including owls (which she loved) in her room! My mum was very happy there I am so thankful to the whole team. Thank you so much.
08 May 2025
QEP understood my mum so well and her care was outstanding to the end.
She was always treated with dignity and was well looked after.
She called QEP home and we were always welcomed there.
She loved all the activities available and took part in most.
QEP took all the worry away from us and she
was happy until the last.
25 April 2025
My wife and I do not have enough words in our vocabulary to express how wonderful Queen Elizabeth Care Home have been looking after the resident in all of her many needs throughout the last two years. Even her last few days before her death were beautiful and managed with much attention. Well done
to all staff at Queen Elizabeth care home!
10 April 2025
My Mum is having some respite care after falling and breaking her hip in January.
She is being well cared for and the staff are all very kind and friendly.
She has enjoyed joining in some of the activities when she has felt well enough to do so. She has found some days that the food choices
are not to her taste and the nights are quite noisy with buzzers waiting to be answered.
But overall she is happy and would choose Queen Elizabeth Park again if needed.
09 April 2025
My father has been at QEP for a couple of months. He is wheelchair bound, catheterised and has very limited sight. For the first few weeks he was quite agitated in his new surroundings and it took him a while to get used to new staff helping him. But now he does seem more settled and in fact has
gained some weight which is encouraging.
The staff caring for him seem really friendly and kind and they really try and get him involved in the activities - most of which he does seem to enjoy even though he sometimes falls asleep in them.
At weekends there seem to be less activities and maybe this is something that could be improved on? When I run out of conversation during visits, we love doing crosswords together. Could the ones available in the bistro area be "updated" more frequently please? I try and remember to bring one or two with me but I often forget so having more of a choice available would be helpful.
Overall I am very pleased with the care my father is receiving.
Latest Reviews for Queen Elizabeth Park Private Care Home
06 February 2026
My brother, for whom I hold Power of Attorney, has been a resident for almost a year and I am so pleased with our choice of home. The staff are very professional but also friendly, kind and compassionate. He has dementia but the staff always treat him with dignity and respect.
QEP has a very happy,
homely feel and visitors are always warmly welcomed with a smile.
06 February 2026
My husband has been looked after by QEP for many years but I just want to record how wonderful his last few days have been. He died in the care of staff on the second floor and it was such a calm and caring couple of days for him and me.
02 February 2026
Mum has been in the QEP for over two and a half years. She is always treated with respect and kindness and staff willingly make the time to update me or listen to any concerns. The activities are outstanding, the home is very well cared for, clean and inviting and overall it is very well managed.
The amount of effort put in to celebrate festivals and seasons of the year is truly exceptional .The team have made an effort to adapt to mum's individual needs, and as she has got older and less inclined to join in activities, have tried to have someone sit with her in her room, as much as time allows. Week-ends sometimes seem quiet with less staff around or on call, and Mum sometimes finds this quite difficult. This may be different on first and second floors. Overall I would highly recommend the QEP. There can always be times when things are not quite perfect but the ethos of the home and genuine caring attitude of all the staff is always present. Thank you.
29 January 2026
My mother has been at QEP now for a little over 3 years and I am still delighted with the level of care she is receiving. The staff are second to none in their dedication and kindness - and go out of their way to make the residents quality of life as good as humanly possible. I would definitely
recommend this care home.
28 January 2026
I have responsded to this questionnaire in my capacity as power of attorney for my friend. She has been very well cared for during her 4 years at Queen Elizabeth Park. She is happy, treated with respect and is an active participant in the Homes entertainment programme.
27 January 2026
The staff at Queen Elizabeth are very kind and caring . Although my dad's health is deteriorating and is now in end of life care . he is comfortable and really is in the best place with his needs being met.
The staff really care and I really appreciate their support to me as well which is a really
difficult time.
27 January 2026
Very happy and satisfied with the care the staff have shown whilst my brother has been in care. The staff are very helpful and supportive and I am extremely confident that this will continue for the duration of my brothers stay.
26 January 2026
Great care home. They look after my mother who is a very frail 90+ lady with dementia. She is safe, well looked after by a great team. I visit regularly to see the home is warm, clean and a happy place.
10 December 2025
My mum has been a resident at Queen Elizabeth Park since April 2024. Mum has dementia and, due to mobility issues, is in a wheelchair. Her care needs are extensive, all of Mum's care needs are met with kindness, dignity and compassion. The designated nurse is always available and will give regular
updates on Mum's health and wellbeing. The whole team at QEP are absolutely lovely. The daily activities and entertainment are second to none. As a regular visitor, I witness first hand how truly amazing all of the staff are with the residents. It's a real home from home. I cannot speak more highly of QEP and I recommend this home. A real gem/
06 November 2025
My father was in Queen Elizabeth Park for only one month. However, I felt we were treated like part of the family very quickly and felt dad was known and settled very seen after moving in. Dad's health deteriorated very quickly, sadly, but he was treated with compassion and care. Every effort was
made to make him comfortable in his last fortnight, and I was enormously well supported too. QUP provided a lovely family birthday event and enabled dad to fulfil a wish tree wish in his last few days, and I am very grateful to all who supported us both.
14 October 2025
The care home was extremely welcoming from the minute I arrived, throughout. The staff were kind and friendly making me feel actually cared for especially being transferred from the nearest hospital. Having such peace of mind I joined in as many activities as I wanted - again very enjoyable. I
intend spending all periods of respite here in the future. Activities offered were wide ranging. 'flew by' and were thoroughly enjoyed by all taking part. Whatever reason they had for being there. Clinical or social.
14 October 2025
My mother was at QEP for five and a half years during which time she was extremely well cared for. She became good friends with many of the staff who always treated her with dignity and respect. I was always kept well informed and up to date as to mum's health and wellbeing.
29 September 2025
My mother was a resdient at QEP care home for the final 3 years of her life. As her body failed her, the staff met her changing care needs with professionalism, compassion, and kindness. Recommend the home without reservation.
17 September 2025
QEP helped us during a very difficult time, they welcomed Mum who was reluctant to stay initially. Mum settled well and began to really enjoy her stay. She could not compliment the staff at QEP highly enough and said not only do they care for you, they respect you and understand your needs. Mum
enjoyed it so much she has said she would happily stay there again, if the need arose.
24 June 2025
Cannot fault the home in any way, staff very friendly, management always there, the home is always clean and smells clean. Food choices always offered to my mum and when I visit I am always offered. I feel as I am visiting my mum at home as such a homely environment. My mum had a wish made come
true, by attending her granddaughter's wedding. Outstanding home - would very much recommend.
08 May 2025
My mother was admitted to Queen Elizabeth Nursing Home in January 2022 with dreadful level 4 bed sores and a contracted leg. She was mostly bedbound but put into a wheelchair to go to bingo etc. which she loved. The nurses and carers at the home got rid of her bed sores completely they were amazing
(apparently it is almost impossible to help level 4 sores). The overall care my mum got was second to none, she had her nails done, made bracelets, saw animals including owls (which she loved) in her room! My mum was very happy there I am so thankful to the whole team. Thank you so much.
08 May 2025
QEP understood my mum so well and her care was outstanding to the end.
She was always treated with dignity and was well looked after.
She called QEP home and we were always welcomed there.
She loved all the activities available and took part in most.
QEP took all the worry away from us and she
was happy until the last.
25 April 2025
My wife and I do not have enough words in our vocabulary to express how wonderful Queen Elizabeth Care Home have been looking after the resident in all of her many needs throughout the last two years. Even her last few days before her death were beautiful and managed with much attention. Well done
to all staff at Queen Elizabeth care home!
10 April 2025
My Mum is having some respite care after falling and breaking her hip in January.
She is being well cared for and the staff are all very kind and friendly.
She has enjoyed joining in some of the activities when she has felt well enough to do so. She has found some days that the food choices
are not to her taste and the nights are quite noisy with buzzers waiting to be answered.
But overall she is happy and would choose Queen Elizabeth Park again if needed.
09 April 2025
My father has been at QEP for a couple of months. He is wheelchair bound, catheterised and has very limited sight. For the first few weeks he was quite agitated in his new surroundings and it took him a while to get used to new staff helping him. But now he does seem more settled and in fact has
gained some weight which is encouraging.
The staff caring for him seem really friendly and kind and they really try and get him involved in the activities - most of which he does seem to enjoy even though he sometimes falls asleep in them.
At weekends there seem to be less activities and maybe this is something that could be improved on? When I run out of conversation during visits, we love doing crosswords together. Could the ones available in the bistro area be "updated" more frequently please? I try and remember to bring one or two with me but I often forget so having more of a choice available would be helpful.
Overall I am very pleased with the care my father is receiving.