Search...

Queen Elizabeth Park Private Care Home

1/72 Hallowes Close, Guildford, Surrey GU2 9LL
Queen Elizabeth Park Private Care Home Logo
Jobs
Queen Elizabeth Park Private Care Home logo
I don't have to worry about her anymore as I know she is being so well cared for,T R(Daughter of Resident/Service User)
Queen Elizabeth Park Private Care Home, Guildford
We can't thank all the lovely staff for their care and attention enoughJulia A(Daughter of Resident/Service User)
Queen Elizabeth Park Private Care Home, Guildford
Queen Elizabeth Park Private Care Home, Guildford

Queen Elizabeth Park provides residential, nursing and dementia care with love and kindness, treating residents as the individuals that they are.

Following personalised care plans designed to meet the individual needs of each resident, the team strives to provide the reassurance that your loved one is being cared for by a team you can trust and rely on. They work hard to involve friends and family in everyday life at...  

Care Provided by Queen Elizabeth Park Private Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700N/A

Contact Queen Elizabeth Park Private Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Heather De-Ninis (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (77)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • Residents' visitors are always welcome. There are no restrictions as to visiting hours/days.

Parking

  • Free on-site parking is available.

Queen Elizabeth Park Private Care Home Reviews (117)

Submit a Review
9.7

Queen Elizabeth Park Private Care Home has a Review Score of 9.7 (9.731) out of 10, based on 33 reviews in the last 2 years. Over all time Queen Elizabeth Park Private Care Home has 117 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Queen Elizabeth Park Private Care Home
Loading...
Showing 117 reviews matching selected criteria
Review from Charlie E (Son of Resident) published on 24 July 2026 Submitted via Postal Card
Overall Experience

After a negative experience with a care home for my dad, I was very hesitant but I had nothing to be worried about. The love, care and support you showed my mum + the family was second to none. You cared for her like she was family even after her passing. I wish all care homes were like you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Teresa B (Friend of Resident) published on 14 July 2026 Submitted via Postal Card
Overall Experience

I visit my friend 2 times a week, the last visit being 26.06.2026. As always a lovely welcome. Passing each member of staff they said hello and gave a smile. Being a very hot day was given an ice lolly and some cold fruit. Care home is always very clean and resident are treated well and all need catered for

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Son of Resident) published on 23 June 2026 Submitted via Postal Card
Overall Experience

All the staff extremely friendly and helpful. No complaints about anything.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S A (Daughter of Resident) published on 23 June 2026 Submitted via Postal Card
Overall Experience

This home was recommended by the local hospital, and it hasn't disappointed. Great care and attention to details. Fantastic activities and trips offered. Great atmosphere and team spirit - very welcoming. Hair dressing is not good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen H (Brother of Resident) published on 6 February 2026 Submitted via Website
Overall Experience
My brother, for whom I hold Power of Attorney, has been a resident for almost a year and I am so pleased with our choice of home. The staff are very professional but also friendly, kind and compassionate. He has dementia but the staff always treat him with dignity and respect.

QEP has a very happy, homely feel and visitors are always warmly welcomed with a smile.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Norma E (Wife of Resident) published on 6 February 2026 Submitted via Postal Card
Overall Experience

My husband has been looked after by QEP for many years but I just want to record how wonderful his last few days have been. He died in the care of staff on the second floor and it was such a calm and caring couple of days for him and me.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from S M (Daughter of Resident) published on 2 February 2026 Submitted via Website
Overall Experience

Mum has been in the QEP for over two and a half years. She is always treated with respect and kindness and staff willingly make the time to update me or listen to any concerns. The activities are outstanding, the home is very well cared for, clean and inviting and overall it is very well managed. The amount of effort put in to celebrate festivals and seasons of the year is truly exceptional .The team have made an effort to adapt to mum's individual needs, and as she has got older and less inclined to join in activities, have tried to have someone sit with her in her room, as much as time allows. Week-ends sometimes seem quiet with less staff around or on call, and Mum sometimes finds this quite difficult. This may be different on first and second floors. Overall I would highly recommend the QEP. There can always be times when things are not quite perfect but the ethos of the home and genuine caring attitude of all the staff is always present. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane R (Daughter of Resident) published on 29 January 2026 Submitted via Website
Overall Experience

My mother has been at QEP now for a little over 3 years and I am still delighted with the level of care she is receiving. The staff are second to none in their dedication and kindness - and go out of their way to make the residents quality of life as good as humanly possible. I would definitely recommend this care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris H (Power of Attorney of Resident) published on 28 January 2026 Submitted via Website
Overall Experience

I have responsded to this questionnaire in my capacity as power of attorney for my friend. She has been very well cared for during her 4 years at Queen Elizabeth Park. She is happy, treated with respect and is an active participant in the Homes entertainment programme.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Juliet P (Daughter of Resident) published on 27 January 2026 Submitted via Website
Overall Experience
The staff at Queen Elizabeth are very kind and caring . Although my dad's health is deteriorating and is now in end of life care . he is comfortable and really is in the best place with his needs being met.

The staff really care and I really appreciate their support to me as well which is a really difficult time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C B (Sister of Resident) published on 27 January 2026 Submitted via Website
Overall Experience

Very happy and satisfied with the care the staff have shown whilst my brother has been in care. The staff are very helpful and supportive and I am extremely confident that this will continue for the duration of my brothers stay.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from April D (Daughter of Resident) published on 26 January 2026 Submitted via Website
Overall Experience

Great care home. They look after my mother who is a very frail 90+ lady with dementia. She is safe, well looked after by a great team. I visit regularly to see the home is warm, clean and a happy place.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V Y (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card
Overall Experience

My mum has been a resident at Queen Elizabeth Park since April 2024. Mum has dementia and, due to mobility issues, is in a wheelchair. Her care needs are extensive, all of Mum's care needs are met with kindness, dignity and compassion. The designated nurse is always available and will give regular updates on Mum's health and wellbeing. The whole team at QEP are absolutely lovely. The daily activities and entertainment are second to none. As a regular visitor, I witness first hand how truly amazing all of the staff are with the residents. It's a real home from home. I cannot speak more highly of QEP and I recommend this home. A real gem/

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jackie T (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card
Overall Experience

My father was in Queen Elizabeth Park for only one month. However, I felt we were treated like part of the family very quickly and felt dad was known and settled very seen after moving in. Dad's health deteriorated very quickly, sadly, but he was treated with compassion and care. Every effort was made to make him comfortable in his last fortnight, and I was enormously well supported too. QUP provided a lovely family birthday event and enabled dad to fulfil a wish tree wish in his last few days, and I am very grateful to all who supported us both.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robyn P (Respite Resident) published on 14 October 2025 Submitted via Postal Card
Overall Experience

The care home was extremely welcoming from the minute I arrived, throughout. The staff were kind and friendly making me feel actually cared for especially being transferred from the nearest hospital. Having such peace of mind I joined in as many activities as I wanted - again very enjoyable. I intend spending all periods of respite here in the future. Activities offered were wide ranging. 'flew by' and were thoroughly enjoyed by all taking part. Whatever reason they had for being there. Clinical or social.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A G (Son of Resident) published on 14 October 2025 Submitted via Postal Card
Overall Experience

My mother was at QEP for five and a half years during which time she was extremely well cared for. She became good friends with many of the staff who always treated her with dignity and respect. I was always kept well informed and up to date as to mum's health and wellbeing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pamela G (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card
Overall Experience

My mother was a resdient at QEP care home for the final 3 years of her life. As her body failed her, the staff met her changing care needs with professionalism, compassion, and kindness. Recommend the home without reservation.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sam T (Daughter of Resident) published on 17 September 2025 Submitted via Website
Overall Experience

QEP helped us during a very difficult time, they welcomed Mum who was reluctant to stay initially. Mum settled well and began to really enjoy her stay. She could not compliment the staff at QEP highly enough and said not only do they care for you, they respect you and understand your needs. Mum enjoyed it so much she has said she would happily stay there again, if the need arose.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P P (Son of Resident) published on 24 June 2025 Submitted via Postal Card
Overall Experience

Cannot fault the home in any way, staff very friendly, management always there, the home is always clean and smells clean. Food choices always offered to my mum and when I visit I am always offered. I feel as I am visiting my mum at home as such a homely environment. My mum had a wish made come true, by attending her granddaughter's wedding. Outstanding home - would very much recommend.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane J (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card
Overall Experience

My mother was admitted to Queen Elizabeth Nursing Home in January 2022 with dreadful level 4 bed sores and a contracted leg. She was mostly bedbound but put into a wheelchair to go to bingo etc. which she loved. The nurses and carers at the home got rid of her bed sores completely they were amazing (apparently it is almost impossible to help level 4 sores). The overall care my mum got was second to none, she had her nails done, made bracelets, saw animals including owls (which she loved) in her room! My mum was very happy there I am so thankful to the whole team. Thank you so much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 March 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (8) & Events (0)

News
  • 17 Jul 2026

    Residents from a Guildford care home were treated to an Isle of Wight trip to cheer on a team member taking on a daring wing walk for charity. Administrator, Vicky...

  • 28 Apr 2026

    “We can’t imagine working anywhere else!” say dedicated team members at Guildford care home. Dedicated team members at a Guildford care home say they can’t imagine working anywhere else as...

  • 14 Oct 2025

    Residents at a Guildford care home have been busy preparing and delivering colourful harvest hampers to give back to their local community. Residents at Queen Elizabeth Park Care Home, which...

Upcoming Events

There are no upcoming events for Queen Elizabeth Park Private Care Home.

Awards / Recognitions (20)

  • 30 Jan 2026Recipient: Carebase
  • 19 Sep 2025Recipient: Queen Elizabeth Park Private Care Home
  • 31 Jan 2025Recipient: Carebase

Accreditations

There are no accreditations posted yet for Queen Elizabeth Park Private Care Home.

Meet the Team (1)

Heather De-Ninis
Heather De-NinisJob Title:Home Manager
Heather De Ninis has a wealth of care home experience working in care for over 32 years having started her career as a carer. She has a comprehensive understanding of how care homes operate having worked in varying roles including housekeeping, catering and maintenance!

Heather says “I take immense pride in my home and the staff and am very proud of what we achieve to make the residents have a better quality of life. Queen Elizabeth Park is so unlike a typical care home – its a combination of exceptional people delivering great care, wonderful residents and their families and all in a beautiful home. I have booked my room here!”

Frequently Asked Questions about Queen Elizabeth Park Private Care Home

What types of Care is Queen Elizabeth Park Private Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Queen Elizabeth Park Private Care Home have?

There are 77 Single Rooms.

What are the Facilities & Services at Queen Elizabeth Park Private Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Queen Elizabeth Park Private Care Home to the centre of Guildford?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queen Elizabeth Park Private Care Home to verify any information. View our terms and conditions. Queen Elizabeth Park Private Care Home has an Enhanced Service -more info.