Queen Elizabeth Park Private Care Home

QEP took all the worry away from us and she was happy until the last.

My wife and I do not have enough words in our vocabulary to express how wonderful Queen Elizabeth Care Home have been looking after the resident in all of her many needs throughout the last two years. Even her last few days before her death were beautiful and managed with much attention. Well done to all staff at Queen Elizabeth care home!

But overall she is happy and would choose Queen Elizabeth Park again if needed.

Overall I am very pleased with the care my father is receiving.

Nursing care is very on point, we was getting good feedback

The warm and friendly atmosphere supported her so well. The staff team work together with such kindness . Nothing is too much trouble. The life at QEP provides a whole array of interesting activities to choose from . The care home is spotless , homely and safe. Although my mother is still in the settling in period, I am confident that, with the support of the staff she will come to love it . From living independently , into hospital and then into a care home is a big step for anyone but I am so glad we chose QEP . It gives the family such a sense of relief that mum is having the best care .

My mother had to move to Queen Elizabeth last August as a matter of emergency because her house became unsafe. The staff were very accommodating and helpful in finding a room for her and in settling her in. Since then she has been cared for very well , both physically and psychologically. I know this has challenges because of her dementia. She enjoys the meals, and everyone is very kind to her. The home always looks nice and is kept spotlessly clean. There are plenty of activities, even though she doesn't always join in.

Staff are always so welcoming to me as a visitor and keep me updated on my mum's wellbeing. The accommodation is always looking clean and comfortable. The range of activities and outings are excellent and my mum is encouraged to join in. Mum seems very content and l know she is being looked after well. The staff really do care and it is much appreciated.

My mother seems very happy and settled at the Queen Elizabeth Park. She has dementia and is very forgetful. The staff seem kind and thoughtful and the entertainment staff are brilliant. Mum can be found in someone else's bedroom by mistake but the staff always know where she is! At weekends it seems that fewer staff are available. Mum always loved music, dancing, creative arts, children, garden centres, trips and animals. The QEP offers all of those things which is wonderful. Recently, however, Mum rarely appears in any of those activities, which is a shame as she is happy to join in if my sister and I suggest it. So maybe they could be a little more persuasive with Mum to get her to join in with the fun. That would be great.

I am confident that the care Mum receives is of a high quality, caring and professional, she always seems content when I visit. Mum loves her word games and her crosswords and the activity team and the staff do their best to encourage Mum to join in. Mum has dementia but she can still make her own choices and I feel that this is fully respected. Both me and my sister are very grateful to all the staff for their hard work and dedication and feel happy taking time away in the knowledge that Mum is safe and cared for.

The staff at Queen Elizabeth Park Home have been so supportive of my mum who went there from hospital. They have made her welcome and are supportive of her needs encouraging her to be more mobile. My mum is now able to enjoy activities at the home.

My Mother seems content although gets confused and has no short-term memory. Occasionally the staff seem rather stretched, especially at a weekend. Staff are on the whole very helpful and friendly and if I have a medical issue respond quickly.

From the moment I contacted the manager I felt Daddy would be in safe hands. She was kind, caring and considerate. So too her teams. The activities were plentiful and the services were great. I have worked at all levels in the health service all my life so I know what I am looking for. For my dad, he soon settled in the 3/52 he was there. However, at 95 and still very active he just wanted to be home. His only criticism was the team came into his room when he was in the bathroom! Many thanks.

My mother required emergency respite care, the manager was able to assess her needs on the same day of admission that was required. The unit manager and staff on the ground floor have shown compassion to my mother ensuring her dignity and involvement of my mother completing a care plan addressing all her physical and emotional needs.

The home is wonderful. Very professionally run. The staff are very attentive and professional. The home has really good entertainment coming to the home, which I think is wonderful. Activities are varied and well organised. I appreciate everything that management and staff are doing for my mum.

Always said I would not put my parents in a home, however, after my father suffered a bleed to the brain his needs were too great to stay home. Queen Elizabeth Park though is amazing. They have taken such great care of my dad. Food is delicious, very high standard, and varied. Activities every day. Home is clean and smells fresh. Cannot fault it. Staff are wonderful and very caring.

The activities arranged by the staff over the Xmas period were extremely varied and everyone was included.

Great care in a nice environment with warm and friendly staff.

I spent a very nice Christmas time with him, and the entertainments through the season were fun.

Dad has been a resident at Queen Elizabeth Park for 2 years now. He says himself, it is the most wonderful place (if he can't be in his own home). He enjoys banter with the staff, likes the food and is entertained by the various events arranged for the delight of the residents.