Submit a Review for Bagshot Gardens Care Home - Avery Collection
14-16 London Road, Bagshot, GU19 5HN
View Full Details of Bagshot Gardens Care Home - Avery CollectionLatest Reviews for Bagshot Gardens Care Home - Avery Collection
22 July 2025
I have recently returned home after six weeks of Respite Care in Bagshot Gardens Care Home. I was lucky enough to have a wonderful suite that had a small patio leading onto the well cared for pretty gardens . My room was cleaned daily and bed linen changed weekly, with personal washing weekly as well. The food was good and varied with a choice of starter and main and it catered for all dietary requirements. There was a good programme of activities each day.. Something I found very impressive was the fact that your clothes were labelled for you on admittance. The staff were all, friendly and caring and always had time for a chat. The medical staff were particularly observant and thoughtful. . Nothing was too much trouble for any of the staff who couldn't do enough for me. I cant think of nicer surroundings to (in my case) regain one's health. Thank you Bagshot Gardens.
20 June 2025
My mother has been at Bagshot Gardens since it was taken over. She is well cared for in every aspect of her life. She enjoys the activities in the home, although she does not wish to go out on trips any longer. As a family, we are very happy with the care mum receives, and enjoy our visits to see her where we make use of the bistro & facilities. We always feel welcome.
20 June 2025
Mother in law has been at the home for around 4 years. Regards it as her home and feels safe and well cared for by the home and staff. It is a pleasant place to visit with a bistro and lounge with coffee, tea, snacks and cakes and homely. Have seen the excellent care and efforts to engage residents on visits and special events, and fairs put on. Excellent care and attention to detail, and continuous improvement.
05 June 2025
Mum's time at Bagshot was the very best we could have hoped for. Everyone in the team is extraordinary. The culture is that of a loving, caring family. Each individual resident in Assisted Living and Reminiscence is given the very best care and respect. Activities are engaging and inventive - from live music to petting zoo! Outings in the minibus (incl wheelchairs) are a boon. It's possible for relatives to meet up to share the afternoon out. This made it feel like old times! Communication re: health, requests for toiletries etc were always timely. Personal care is of the highest standard. The nursing staff manage complex medical needs with ease. Likewise, the Carers are very supportive, loving and attentive. Mum was immobile after her stroke, and had advanced Alzeimers, but felt truly supported and loved, by the staff, family and friends while at Bagshot. We all felt welcome to visit for as long, and as often as we liked. I cannot recommend Bagshot Gardens Care Home highly enough.
04 June 2025
Everybody at Bagshot Gardens has been so welcoming. A huge thank you to the dementia care staff for settling my Mum in so beautifully. They have made such an effort with her. She is so happy and often singing when we visit which is so lovely to see. Walking onto the 2nd floor is like walking into a room of sunshine. Her room is kept spotlessly clean and all the area's around the Carehome are really nice. The food always smells delicious and they are happy to accommodate any changes in diet. So pleased she is now at this lovely Carehome.
22 April 2025
I would like to express my appreciation to all the staff at Bagshot Gardens for their hard work. In particular I would like to thank Residential Care Manager for her professionalism and help in caring for my mum.
25 March 2025
I cannot express enough of the quality of care, support, love and affection that has been given by all the staff at Bagshot Gardens. The staff have always kept me informed and updated of the care and needs of my husband. Thank you all for your support and kindness.
31 January 2025
My sister and I knew, as soon as we walked through the door at Bagshot Gardens Care Home, that this was the right place for mum. This was the sixth care home we had visited, and you could feel the happy atmosphere and positive energy immediately. The staff are friendly, loving and caring - nothing is too much trouble; the food is good; the activities are great and mum's room is spacious and modern. Since being at Bagshot Gardens, mum has blossomed, come out of her shell, been more mobile with her walker and more communicative and confident. She has had a very positive experience during her few months respite. Bagshot Gardens is a wonderful place. Thank you all so very much for looking after our mum and for giving us peace of mind that she was safe and cared for in the best possible place.
22 January 2025
We came into Bagshot Gardens Care Home for two weeks respite care following my wife's major abdominal surgery. We had previously investigated various specialist convalescent and rehab centres but none was able to take us as a couple; in view of our ages, this support was most important to us. Our experience with Avery could not have been better: the staff were all most kind, friendly and helpful and nothing seemed to be too much trouble for them. Our studio room was very comfortable and spacious. The food was of hotel standard and, on the rare occasions when the advertised menu was not suitable, the catering staff were happy to provide a delicious alternative. After two weeks, we did not feel quite ready to manage at home on our own, so, at short notice, we asked to stay on for an extra week - like everything else, this was no problem. Thank you all so much for a wonderful stay.
04 December 2024
Bagshot Gardens Care Home exceeded expectations. Thank you so much for the excellent care my mother received during her respite stay. The staff have been excellent, kind, supportive, patient and totally understanding.
04 December 2024
My wife seemed content and was kept clean!
12 November 2024
I must say they have been very sympathetic and understanding of the situation that arose. They were prompt kind and efficient. The running of the home gives peace of mind that Mum has top-quality care and above all is happy and content.
28 August 2024
Thank you so much for the excellent care my father received during his respite stay. He found all the staff to be very friendly, attentive and helpful. Nothing was too much trouble. There is a warm and welcoming atmosphere from the moment you walk through the door. The staff know everyone by name and have a very good rapport with all the residents. The quality of care provided was of a very high standard and made me feel at ease knowing my father would be well looked after and treated with dignity. I wouldn't hesitate to recommend Bagshot Gardens Care Home and I'm sure my father will be back for another stay. A huge thank you to all the staff.
02 August 2024
Thank you so much for your excellent care of my mother and father over the last year. We really feel that they are in the best place to cater for all their many needs. The atmosphere at Bagshot Gardens Care Home is a happy one. The staff are always smiling to extremely helpful. The care in the dementia area is superb, my father always seems to be treated with kindness and dignity. Thank you to all your wonderful staff. My parents could not be in a better place.
14 June 2024
A haven of care. Looking for a care home that offers more than just the basics? Look no further than Bagshot Gardens Care Home. From the moment you step through the door, you're greeted by a warm and welcoming atmosphere. The staff are attentive and caring, always going the extra mile to ensure residents feel comfortable and happy. Luxurious accommodations. The rooms are beautifully decorated. These features not only provide a touch of luxury but also cater to residents who enjoy spending time outdoors or expressing their green thumbs with potted plants. Bagshot Gardens Care Home is a true gem. It provides a perfect blend of luxurious accommodations, exceptional care services and a vibrant community atmosphere. If you're searching for a care home that prioritises resident well-being and offers a truly exceptional experience, look no further than Bagshot Gardens Overall impression is five-star and outstanding.
24 May 2024
My mother-in-law spent two weeks respite at Bagshot Gardens and settled very well, this probably due to the excellent staff who made her and us feel very welcome and at home. We knew that she would be well taken care of and that gave us peace of mind. On visiting her we found her happy and in good spirits which we were pleased to see. It was lovely to see her participating in various activities when we visited and we enjoyed sitting in the garden with her. The staff were very professional and the manager was always so helpful and reassuring and was always available if we had any questions or queries. We would definitely use Bagshot Gardens again. A big thank you to everyone at Bagshot Gardens.
16 May 2024
In our care for an elderly member of our church, we needed a transfer from hospital, the patience and thorough introduction to Bagshot Gardens Care Home and their services were very reassuring and the transfer went very smoothly. The kindness and professionalism of the staff at all levels and access to senior staff make the care home a welcoming setting for visitors and it has been a pleasure to enjoy Bagshot Gardens’ hospitality. The standard of care and provision for the social life of residents is very impressive.
20 March 2024
I spent two weeks at Bagshot Gardens for respite care following knee surgery. I was impressed by the kindness and patience with which all the residents were treated by the staff, such as always addressing them by name and displaying mementos of their past lives outside their rooms.
13 March 2024
One member of staff, in particular, at Bagshot Gardens always puts so much thought and effort into celebrating events, their 15th anniversary was no exception. The staff are full of enthusiasm and ideas which in turn engages the residents and encourages them to participate. All of the staff that have helped to look after my mother have been nothing short of amazing. Bagshot Gardens is a lovely caring home with a warm and friendly environment and always very welcoming. I know that Mum has settled in really well and is in the best possible hands.
28 February 2024
My father has been at Bagshot Gardens for a couple of months now, after being in hospital for 7 weeks. For an independent man, this was a huge step, as we would now require nursing care. Since our first enquiry to the team, their communication has been excellent, offering support and advice. Dad is now enjoying the company, and I can see he is very well looked after. The staff are very welcoming and are so caring, nothing is too much trouble. The residents are encouraged to sing and participate in activities, which they enjoy. It's a tonic to watch. Thank you.
Latest Reviews for Bagshot Gardens Care Home - Avery Collection
22 July 2025
I have recently returned home after six weeks of Respite Care in Bagshot Gardens Care Home. I was lucky enough to have a wonderful suite that had a small patio leading onto the well cared for pretty gardens . My room was cleaned daily and bed linen changed weekly, with personal washing weekly as well. The food was good and varied with a choice of starter and main and it catered for all dietary requirements. There was a good programme of activities each day.. Something I found very impressive was the fact that your clothes were labelled for you on admittance. The staff were all, friendly and caring and always had time for a chat. The medical staff were particularly observant and thoughtful. . Nothing was too much trouble for any of the staff who couldn't do enough for me. I cant think of nicer surroundings to (in my case) regain one's health. Thank you Bagshot Gardens.
20 June 2025
My mother has been at Bagshot Gardens since it was taken over. She is well cared for in every aspect of her life. She enjoys the activities in the home, although she does not wish to go out on trips any longer. As a family, we are very happy with the care mum receives, and enjoy our visits to see her where we make use of the bistro & facilities. We always feel welcome.
20 June 2025
Mother in law has been at the home for around 4 years. Regards it as her home and feels safe and well cared for by the home and staff. It is a pleasant place to visit with a bistro and lounge with coffee, tea, snacks and cakes and homely. Have seen the excellent care and efforts to engage residents on visits and special events, and fairs put on. Excellent care and attention to detail, and continuous improvement.
05 June 2025
Mum's time at Bagshot was the very best we could have hoped for. Everyone in the team is extraordinary. The culture is that of a loving, caring family. Each individual resident in Assisted Living and Reminiscence is given the very best care and respect. Activities are engaging and inventive - from live music to petting zoo! Outings in the minibus (incl wheelchairs) are a boon. It's possible for relatives to meet up to share the afternoon out. This made it feel like old times! Communication re: health, requests for toiletries etc were always timely. Personal care is of the highest standard. The nursing staff manage complex medical needs with ease. Likewise, the Carers are very supportive, loving and attentive. Mum was immobile after her stroke, and had advanced Alzeimers, but felt truly supported and loved, by the staff, family and friends while at Bagshot. We all felt welcome to visit for as long, and as often as we liked. I cannot recommend Bagshot Gardens Care Home highly enough.
04 June 2025
Everybody at Bagshot Gardens has been so welcoming. A huge thank you to the dementia care staff for settling my Mum in so beautifully. They have made such an effort with her. She is so happy and often singing when we visit which is so lovely to see. Walking onto the 2nd floor is like walking into a room of sunshine. Her room is kept spotlessly clean and all the area's around the Carehome are really nice. The food always smells delicious and they are happy to accommodate any changes in diet. So pleased she is now at this lovely Carehome.
22 April 2025
I would like to express my appreciation to all the staff at Bagshot Gardens for their hard work. In particular I would like to thank Residential Care Manager for her professionalism and help in caring for my mum.
25 March 2025
I cannot express enough of the quality of care, support, love and affection that has been given by all the staff at Bagshot Gardens. The staff have always kept me informed and updated of the care and needs of my husband. Thank you all for your support and kindness.
31 January 2025
My sister and I knew, as soon as we walked through the door at Bagshot Gardens Care Home, that this was the right place for mum. This was the sixth care home we had visited, and you could feel the happy atmosphere and positive energy immediately. The staff are friendly, loving and caring - nothing is too much trouble; the food is good; the activities are great and mum's room is spacious and modern. Since being at Bagshot Gardens, mum has blossomed, come out of her shell, been more mobile with her walker and more communicative and confident. She has had a very positive experience during her few months respite. Bagshot Gardens is a wonderful place. Thank you all so very much for looking after our mum and for giving us peace of mind that she was safe and cared for in the best possible place.
22 January 2025
We came into Bagshot Gardens Care Home for two weeks respite care following my wife's major abdominal surgery. We had previously investigated various specialist convalescent and rehab centres but none was able to take us as a couple; in view of our ages, this support was most important to us. Our experience with Avery could not have been better: the staff were all most kind, friendly and helpful and nothing seemed to be too much trouble for them. Our studio room was very comfortable and spacious. The food was of hotel standard and, on the rare occasions when the advertised menu was not suitable, the catering staff were happy to provide a delicious alternative. After two weeks, we did not feel quite ready to manage at home on our own, so, at short notice, we asked to stay on for an extra week - like everything else, this was no problem. Thank you all so much for a wonderful stay.
04 December 2024
Bagshot Gardens Care Home exceeded expectations. Thank you so much for the excellent care my mother received during her respite stay. The staff have been excellent, kind, supportive, patient and totally understanding.
04 December 2024
My wife seemed content and was kept clean!
12 November 2024
I must say they have been very sympathetic and understanding of the situation that arose. They were prompt kind and efficient. The running of the home gives peace of mind that Mum has top-quality care and above all is happy and content.
28 August 2024
Thank you so much for the excellent care my father received during his respite stay. He found all the staff to be very friendly, attentive and helpful. Nothing was too much trouble. There is a warm and welcoming atmosphere from the moment you walk through the door. The staff know everyone by name and have a very good rapport with all the residents. The quality of care provided was of a very high standard and made me feel at ease knowing my father would be well looked after and treated with dignity. I wouldn't hesitate to recommend Bagshot Gardens Care Home and I'm sure my father will be back for another stay. A huge thank you to all the staff.
02 August 2024
Thank you so much for your excellent care of my mother and father over the last year. We really feel that they are in the best place to cater for all their many needs. The atmosphere at Bagshot Gardens Care Home is a happy one. The staff are always smiling to extremely helpful. The care in the dementia area is superb, my father always seems to be treated with kindness and dignity. Thank you to all your wonderful staff. My parents could not be in a better place.
14 June 2024
A haven of care. Looking for a care home that offers more than just the basics? Look no further than Bagshot Gardens Care Home. From the moment you step through the door, you're greeted by a warm and welcoming atmosphere. The staff are attentive and caring, always going the extra mile to ensure residents feel comfortable and happy. Luxurious accommodations. The rooms are beautifully decorated. These features not only provide a touch of luxury but also cater to residents who enjoy spending time outdoors or expressing their green thumbs with potted plants. Bagshot Gardens Care Home is a true gem. It provides a perfect blend of luxurious accommodations, exceptional care services and a vibrant community atmosphere. If you're searching for a care home that prioritises resident well-being and offers a truly exceptional experience, look no further than Bagshot Gardens Overall impression is five-star and outstanding.
24 May 2024
My mother-in-law spent two weeks respite at Bagshot Gardens and settled very well, this probably due to the excellent staff who made her and us feel very welcome and at home. We knew that she would be well taken care of and that gave us peace of mind. On visiting her we found her happy and in good spirits which we were pleased to see. It was lovely to see her participating in various activities when we visited and we enjoyed sitting in the garden with her. The staff were very professional and the manager was always so helpful and reassuring and was always available if we had any questions or queries. We would definitely use Bagshot Gardens again. A big thank you to everyone at Bagshot Gardens.
16 May 2024
In our care for an elderly member of our church, we needed a transfer from hospital, the patience and thorough introduction to Bagshot Gardens Care Home and their services were very reassuring and the transfer went very smoothly. The kindness and professionalism of the staff at all levels and access to senior staff make the care home a welcoming setting for visitors and it has been a pleasure to enjoy Bagshot Gardens’ hospitality. The standard of care and provision for the social life of residents is very impressive.
20 March 2024
I spent two weeks at Bagshot Gardens for respite care following knee surgery. I was impressed by the kindness and patience with which all the residents were treated by the staff, such as always addressing them by name and displaying mementos of their past lives outside their rooms.
13 March 2024
One member of staff, in particular, at Bagshot Gardens always puts so much thought and effort into celebrating events, their 15th anniversary was no exception. The staff are full of enthusiasm and ideas which in turn engages the residents and encourages them to participate. All of the staff that have helped to look after my mother have been nothing short of amazing. Bagshot Gardens is a lovely caring home with a warm and friendly environment and always very welcoming. I know that Mum has settled in really well and is in the best possible hands.
28 February 2024
My father has been at Bagshot Gardens for a couple of months now, after being in hospital for 7 weeks. For an independent man, this was a huge step, as we would now require nursing care. Since our first enquiry to the team, their communication has been excellent, offering support and advice. Dad is now enjoying the company, and I can see he is very well looked after. The staff are very welcoming and are so caring, nothing is too much trouble. The residents are encouraged to sing and participate in activities, which they enjoy. It's a tonic to watch. Thank you.