87 Oatlands Drive, Weybridge, KT13 9LN
View Full Details of Sutton Lodge Care HomeI cannot praise Sutton Lodge highly enough. At such a difficult time they ensured my husband settled in and received the very best care until his death. When I visited the home I knew that it was the right place to entrust my husbands care to. He settled in immediately and due to their professionalism he was happy from day one. Every member of staff ensures Sutton Lodge becomes an extended family to it's residents. I shall be forever grateful to them for their care and friendship.
I am a retired RGN, and have been volunteering weekly for the past 2 1/2 years, Sutton Lodge is a happy and homely place. Very welcoming and pleasant all residents are treated as members of a "big family". The care is superb with all treated with dignity and respect. Visitors are always welcomed and enjoy the many activities that take place daily.
Everyone is nice and friednly and look after you very well.
The staff are very friendly and always willing to help. The room are nice with an ensuite toilet. They seem to really care about the residents which is really nice.
A nice friendly place.
We are quite satisfied with the care and support my husband receives.
Whenever I visit my sister I always get a good morning and have a little chat with the receptionist. The carers always have a chat if they have time and the housekeepers are nice too and the security staff.
My mum was in hospital for 6 weeks and then to Sutton Lodge Care Home. Although I didn't want this to happen, I now know it was best for mum. Sutton Lodge is absolutely wonderful, the staff are amazing with mum, as with everyone else and have a lot of time for her. Mum is very happy here and we, as a family can visit whenever we want. Mum was on her own a lot at home, as we were all at work, but there every evening, now she has 24 hour care and is so much happier.
My Father-in-Law came to Sutton Lodge Care Home after a two month hospital stay. The caring staff were amazing and soon he was up and about enjoying the activities and home cooked food. He even went on a Christmas shopping trip with some other residents. This wonderful place turned his life around.
We are very pleased with the care my Mother is receiving at Sutton Lodge. She has praised the attitude and behaviour of the team here. The staff are caring and patient and treat my Mother with respect and dignity. The facility is well-maintained and well-led.
Sutton Lodge is an excellent care home with exceptional staff in every department. My Mother became a resident during the last few weeks of her life, suffering from a terminal illness. The staff were very caring and compassionate to both my Mother and our family. Highly recommend.
Great care home with great staff.
I'd like to thank all the staff at Sutton Lodge for the care that was given to my brother during the last few weeks before his passing. He was treated with dignity and respect by everyone he came into contact with whilst there, everyone couldn't do enough for him and due to his circumstances was happy and content to be in their care. When we visited Sutton Lodge we found the staff friendly and helpful towards each of us and very supportive of us at this difficult time.
This was the first time my wife had gone in for respite care, so we were both naturally a little nervous but the entire team were simply fantastic, fully supportive and appreciative of the situation before them. Nothing was too much trouble, the level of care and attention was exemplary. Everyone we met was both professional and welcoming, it was also clear to see that there was a happy team atmosphere, born out of the longevity service at Sutton Lodge. We have no hesitation in recommending and my wife will be returning.
My mother spent the last 14 months of her life at Sutton Lodge and she could not have had a better last year. I cannot praise enough the staff and the emotional and medical support provided. She went in for end-of-life care and had no interest in life but with gentle encouragement from the staff she gradually began to participate in activities. This enhanced her quality of life until a few weeks before her death. Her care was exemplary. The staff kind and thoughtful. Relatives also receive support, emotionally and with participation in relative meetings.
Satisfactory overall, but lacking in activities on some days especially late afternoons. Too hot on sunny days in the conservatory area. Meal requirements not always catered for as due to my husbands condition he can reverse what he wants. This seems to apply mainly to supper. Minor points sometimes overlooked like cleaning his electric tooth brush or razor. Bad posture in his wheelchair needs correcting as tends to slip forward and become very uncomfortable. More opportunities for conversation would help his mind stay active and advert boredom and depression.
The amazing staff looked after my grandfather. The care and attention he received was top tier and they went above and beyond. He enjoyed all the activities during his time at Sutton Lodge and always had a big smile on his face. Thank you so much to the whole team!
Very caring staff are very approachable if there are any problems. Staff understand my mother's needs. Has a real family atmosphere - relatives feel dart of the family too. Good management team.
The home is run to a high standard with excellent care.
I find the care home staff very supportive of my mother and also myself. Nothing seems to be too much for them. They constantly monitor my mother's health and are very quick to pick up any signs of illness. Overall my experience with the care home has always been extremely positive.
I cannot praise Sutton Lodge highly enough. At such a difficult time they ensured my husband settled in and received the very best care until his death. When I visited the home I knew that it was the right place to entrust my husbands care to. He settled in immediately and due to their professionalism he was happy from day one. Every member of staff ensures Sutton Lodge becomes an extended family to it's residents. I shall be forever grateful to them for their care and friendship.
I am a retired RGN, and have been volunteering weekly for the past 2 1/2 years, Sutton Lodge is a happy and homely place. Very welcoming and pleasant all residents are treated as members of a "big family". The care is superb with all treated with dignity and respect. Visitors are always welcomed and enjoy the many activities that take place daily.
Everyone is nice and friednly and look after you very well.
The staff are very friendly and always willing to help. The room are nice with an ensuite toilet. They seem to really care about the residents which is really nice.
A nice friendly place.
We are quite satisfied with the care and support my husband receives.
Whenever I visit my sister I always get a good morning and have a little chat with the receptionist. The carers always have a chat if they have time and the housekeepers are nice too and the security staff.
My mum was in hospital for 6 weeks and then to Sutton Lodge Care Home. Although I didn't want this to happen, I now know it was best for mum. Sutton Lodge is absolutely wonderful, the staff are amazing with mum, as with everyone else and have a lot of time for her. Mum is very happy here and we, as a family can visit whenever we want. Mum was on her own a lot at home, as we were all at work, but there every evening, now she has 24 hour care and is so much happier.
My Father-in-Law came to Sutton Lodge Care Home after a two month hospital stay. The caring staff were amazing and soon he was up and about enjoying the activities and home cooked food. He even went on a Christmas shopping trip with some other residents. This wonderful place turned his life around.
We are very pleased with the care my Mother is receiving at Sutton Lodge. She has praised the attitude and behaviour of the team here. The staff are caring and patient and treat my Mother with respect and dignity. The facility is well-maintained and well-led.
Sutton Lodge is an excellent care home with exceptional staff in every department. My Mother became a resident during the last few weeks of her life, suffering from a terminal illness. The staff were very caring and compassionate to both my Mother and our family. Highly recommend.
Great care home with great staff.
I'd like to thank all the staff at Sutton Lodge for the care that was given to my brother during the last few weeks before his passing. He was treated with dignity and respect by everyone he came into contact with whilst there, everyone couldn't do enough for him and due to his circumstances was happy and content to be in their care. When we visited Sutton Lodge we found the staff friendly and helpful towards each of us and very supportive of us at this difficult time.
This was the first time my wife had gone in for respite care, so we were both naturally a little nervous but the entire team were simply fantastic, fully supportive and appreciative of the situation before them. Nothing was too much trouble, the level of care and attention was exemplary. Everyone we met was both professional and welcoming, it was also clear to see that there was a happy team atmosphere, born out of the longevity service at Sutton Lodge. We have no hesitation in recommending and my wife will be returning.
My mother spent the last 14 months of her life at Sutton Lodge and she could not have had a better last year. I cannot praise enough the staff and the emotional and medical support provided. She went in for end-of-life care and had no interest in life but with gentle encouragement from the staff she gradually began to participate in activities. This enhanced her quality of life until a few weeks before her death. Her care was exemplary. The staff kind and thoughtful. Relatives also receive support, emotionally and with participation in relative meetings.
Satisfactory overall, but lacking in activities on some days especially late afternoons. Too hot on sunny days in the conservatory area. Meal requirements not always catered for as due to my husbands condition he can reverse what he wants. This seems to apply mainly to supper. Minor points sometimes overlooked like cleaning his electric tooth brush or razor. Bad posture in his wheelchair needs correcting as tends to slip forward and become very uncomfortable. More opportunities for conversation would help his mind stay active and advert boredom and depression.
The amazing staff looked after my grandfather. The care and attention he received was top tier and they went above and beyond. He enjoyed all the activities during his time at Sutton Lodge and always had a big smile on his face. Thank you so much to the whole team!
Very caring staff are very approachable if there are any problems. Staff understand my mother's needs. Has a real family atmosphere - relatives feel dart of the family too. Good management team.
The home is run to a high standard with excellent care.
I find the care home staff very supportive of my mother and also myself. Nothing seems to be too much for them. They constantly monitor my mother's health and are very quick to pick up any signs of illness. Overall my experience with the care home has always been extremely positive.