Submit a Review for Ashridge Court Care Centre
163 Barnhorn Road, Bexhill-on-Sea, TN39 4QL
View Full Details of Ashridge Court Care CentreLatest Reviews for Ashridge Court Care Centre
19 August 2025
We will forever be grateful to the team at Ashridge Court for the incredible care and compassion they showed our mum in her final weeks of life. From the moment she arrived, she was treated with dignity, kindness, and genuine respect. It was clear that everyone truly cared, not only for Mum, but for us as a family too. During such a difficult time, the staff constantly made sure we were also looking after ourselves - offering tea, food, kind words, and always checking in on how we were coping. On Mum's last night, they even made up a bed for us so we could stay close to her in comfort. Those little gestures meant the world to us. A special mention must go to two members of staff in particular - we shared some laughs with them, and their warmth, humour, and tenderness brought so much comfort. They were both amazing with Mum, and we will never forget them. There are simply too many wonderful people to name individually - but please know that the management and entire team were truly exceptional.
28 July 2025
My mother, aged 94, has been a resident since Oct 2023. The care she has received is excellent. All staff(nurses and their assistants, carers, housekeeping, catering, activities, administration, and management) are kind and compassionate and make sure Mum is safe and well. She has a lovely room with a view that overlooks the fields down to the sea. There are many activities available to residents, and Mum really enjoys the weekly seated exercise session that includes games and memory exercises. The food is excellent, but on the odd occasion, if nothing on the menu takes her fancy, she has the option to request something she chooses herself. The management is very approachable and addresses any issues appropriately that may arise. I have no hesitation in recommending Ashridge Court Care Centre.
28 May 2025
Mum has been at Ashridge Court since February 2023, after we had cause to move her from another care home in the area. The positive change in her was amazing. She quickly flourished (from being nervous, not talking and wanting to sleep all day) to being confident, chatty and sleeping all night! The staff, from the lovely Manager, all the way down to the most junior, are wonderful. Always professional and, so importantly, kind and caring. Mum used to be a carer and sometimes she likes to 'help out'. The staff encourage this and allow her to do small tasks, thereby making her feel worthwhile and part of a team again. Mum also loves the manicures that the staff do. They have a very nice range of nail colours! Ashridge has as much of a 'home from home' feel as it is possible to have and the residents and staff are very much 'one big family'!.
23 May 2025
Generally the care home is good, but the ongoing issue of buzzer response time continues, causing distress when needing the toilet often attending when it is too late. The use of agency staff, especially at the weekends is probably the cause as they don't know the residents and their needs that well and the personal touch is missing. Low staffing means my mother can not be bathed, although she is showered once a week. The carers don't seem to telling the nursing staff of any sores, rashes, pain and feet problems she has. This seems like a big moan, but generally the carehome is nice and clean, entertainment is good, as is the food, and the full time staff are great.
05 February 2025
Overall would recommend it. Manager very approachable and the staff very friendly. Food is made fresh and is nice that I can have lunch with my Mum. They have several small private lounges which can be used for family visits.
05 February 2025
Outstanding care! My mum feels at home and very much loved by the staff. Nothing is too much for Ashridge Court. I feel very happy knowing that my mum is in good hands. Her room is very comfortable and warm.
14 November 2024
When I have gone in the lovely warm, homely welcome I received the best kind of attention. The staff, manager, nurses and care workers, all work together as a team. Also, I must not forget the activities, they are great too. All service users' families were also made very welcome.
02 October 2024
The staff are lovely, kind, caring. They always interact with family & make you feel welcome. One member of staff in particular is a joy & encourages my mum so much & I have a great rapport with her. Another always takes time to chat. Another lady is so helpful with paperwork. And another three carers are fabulous with my Mum. Everyone seems to like her & she has come a long way since she went there last year completely brokenhearted. The atmosphere is always happy. My mum is well cared for and clean. Her room & personnel effects are looked after. The grounds are beautiful. The activities are a joy, especially the entertainment. The food is very good & the choice is excellent. I know it's expensive but compared to other homes but I don't have to worry about my Mum. I can go away knowing she is well cared for.
26 September 2024
Both my wife and I have complete satisfaction with my sister living and being cared for in Ashridge Care Home. All the staff are kind, friendly and supportive to my sister. Every day there are activities both in the morning and afternoon in which my sister participates. The food is delicious. The staff go out of their way to make my sister happy.
25 September 2024
Dad recently moved from another care home and he has been made so welcome-nothing is to much trouble. The food looks really good I look forward to having a meal with Dad soon. The garden is really lovely.
25 September 2024
Ashridge Court Care Centre has offered us hope as a family, our relative following discharge of a lengthy duration in hospital, provision of good attentive care in advancing years of life for numerous care needs. It is also comforting for us as a family to know a loved one is afforded good care, privacy, great respect where dignity is maintained. Care staff teams, including management/supervisory teams all work together in the day to day running of a busy nursing/care home. Great attentiveness in both great and small things make life a joy for residents. Nothing is never too much trouble for their residents. Realistic goals are set or provided if required or needed to offer purpose and to help maintain meaningful purposes for all residents where ever possible. Our relative is bedridden, yet staff are always close by 24/7 and never far away, ready to answer alarm or call alerts. We are so fortunate to have found a wonderful place where good care is provided and great compassion abounds.
25 September 2024
Very pleased my relative has secured a place in Ashridge Court Care Centre. The staff are helpful and courteous and there are many activities to join in with if wished. All with the added bonus of good food.
24 September 2024
Staff are very friendly and attentive. They have a good underlying knowledge of the patients and their associated roles. The areas are always clean and tidy. We are always made to feel welcome. We are always welcome for comments on how we can further support Dad's care.
24 September 2024
Staff always friendly and welcoming. Room is always clean and tidy. Security and safety in the home is very good. Privacy is respected. If needing to talk to the manager, they are available to answer any queries.
23 May 2024
This is an update of my care since 15 June 2022. Back then, I was in respite care. I'm now in permanent care because an accident (not in the care home) brought my rehab to a sudden halt. At times, I still need two carers. While in rehab, the doctor asked if the nurses at Ashridge would be interested in learning how to support my bowel movements or if they preferred to call in community nurses. I don't know how they squeezed time for education in their daily duties, but almost all nurses participated. I still enjoy the combination of professionalism with various individual social skills/intelligence. I have known most of the staff for almost three years. They became family. Has anything changed since 2022? Yes, I will add a star to 'Food and Drink' for satisfying some of my Mediterranean-style food cravings.
10 May 2024
My husband is well cared for as he is unable to do anything for himself he is at the end of life care he is made comfortable and his needs are met at all times and the people who look after him are brilliant.
09 May 2024
I cannot praise this home enough my brother was 59 when he left hospital to go in to Ashridge Court. He is now 60 the care from the nurses the cooks the entertainment. The health care assistants are 10 out of 10 we visit every day. My brother is always showered and his room is always put on him as he likes to smell nice his room is always tidy, he has a great rapport with the staff. They take their jobs very seriously and are very loving and caring towards my brother, the management is extremely thorough and the communication with my family is fantastic. I can’t praise them enough I have a great relationship with the nurses and all the other staff there thank you, Ashridge Court because of my brother's age and being very young, he refuses to interact with the other residents which is his choice, but he’s always given the choice to go and be involved.
09 May 2024
Really very happy with the care my mother has received at Ashridge Court. The staff are fabulous. It is noticeable that they are stretched very thinly but this is a consequence of the UK-wide shortage of care staff. And yet, they still do an utterly amazing job every day. I am so pleased.
13 December 2023
Mum was transferred to Ashridge from Hospital for end-of-life comfort care. The staff we have seen have always been polite, kind and respectful to Mum. Due to Mum's circumstances, she is unable to move and she is cared for in a way that keeps her comfortable which is good for us to see as she moves through this last stage of her life journey. Her room is clean and bright and her bed is always set for her comfort. We had a meeting early on with the centre Manager which was very helpful and reassured us that the centre understood Mum's end-of-life care and situation.
13 September 2023
It is comforting knowing my uncle is in a safe and caring environment in a nice, bright room and enjoying lovely food. There is excellent entertainment available, but because of his mental health, is not interested in very much. It would be nice if he could be more encouraged to participate. All the staff are very friendly and do try to get him up, but he can be very stubborn. It would be more dignified if he was made to get up, wash and get dressed and to eat his meals in the dining room or sitting in his own room. This would give the staff the opportunity to freshen his bed and clean and tidy his room.
Latest Reviews for Ashridge Court Care Centre
19 August 2025
We will forever be grateful to the team at Ashridge Court for the incredible care and compassion they showed our mum in her final weeks of life. From the moment she arrived, she was treated with dignity, kindness, and genuine respect. It was clear that everyone truly cared, not only for Mum, but for us as a family too. During such a difficult time, the staff constantly made sure we were also looking after ourselves - offering tea, food, kind words, and always checking in on how we were coping. On Mum's last night, they even made up a bed for us so we could stay close to her in comfort. Those little gestures meant the world to us. A special mention must go to two members of staff in particular - we shared some laughs with them, and their warmth, humour, and tenderness brought so much comfort. They were both amazing with Mum, and we will never forget them. There are simply too many wonderful people to name individually - but please know that the management and entire team were truly exceptional.
28 July 2025
My mother, aged 94, has been a resident since Oct 2023. The care she has received is excellent. All staff(nurses and their assistants, carers, housekeeping, catering, activities, administration, and management) are kind and compassionate and make sure Mum is safe and well. She has a lovely room with a view that overlooks the fields down to the sea. There are many activities available to residents, and Mum really enjoys the weekly seated exercise session that includes games and memory exercises. The food is excellent, but on the odd occasion, if nothing on the menu takes her fancy, she has the option to request something she chooses herself. The management is very approachable and addresses any issues appropriately that may arise. I have no hesitation in recommending Ashridge Court Care Centre.
28 May 2025
Mum has been at Ashridge Court since February 2023, after we had cause to move her from another care home in the area. The positive change in her was amazing. She quickly flourished (from being nervous, not talking and wanting to sleep all day) to being confident, chatty and sleeping all night! The staff, from the lovely Manager, all the way down to the most junior, are wonderful. Always professional and, so importantly, kind and caring. Mum used to be a carer and sometimes she likes to 'help out'. The staff encourage this and allow her to do small tasks, thereby making her feel worthwhile and part of a team again. Mum also loves the manicures that the staff do. They have a very nice range of nail colours! Ashridge has as much of a 'home from home' feel as it is possible to have and the residents and staff are very much 'one big family'!.
23 May 2025
Generally the care home is good, but the ongoing issue of buzzer response time continues, causing distress when needing the toilet often attending when it is too late. The use of agency staff, especially at the weekends is probably the cause as they don't know the residents and their needs that well and the personal touch is missing. Low staffing means my mother can not be bathed, although she is showered once a week. The carers don't seem to telling the nursing staff of any sores, rashes, pain and feet problems she has. This seems like a big moan, but generally the carehome is nice and clean, entertainment is good, as is the food, and the full time staff are great.
05 February 2025
Overall would recommend it. Manager very approachable and the staff very friendly. Food is made fresh and is nice that I can have lunch with my Mum. They have several small private lounges which can be used for family visits.
05 February 2025
Outstanding care! My mum feels at home and very much loved by the staff. Nothing is too much for Ashridge Court. I feel very happy knowing that my mum is in good hands. Her room is very comfortable and warm.
14 November 2024
When I have gone in the lovely warm, homely welcome I received the best kind of attention. The staff, manager, nurses and care workers, all work together as a team. Also, I must not forget the activities, they are great too. All service users' families were also made very welcome.
02 October 2024
The staff are lovely, kind, caring. They always interact with family & make you feel welcome. One member of staff in particular is a joy & encourages my mum so much & I have a great rapport with her. Another always takes time to chat. Another lady is so helpful with paperwork. And another three carers are fabulous with my Mum. Everyone seems to like her & she has come a long way since she went there last year completely brokenhearted. The atmosphere is always happy. My mum is well cared for and clean. Her room & personnel effects are looked after. The grounds are beautiful. The activities are a joy, especially the entertainment. The food is very good & the choice is excellent. I know it's expensive but compared to other homes but I don't have to worry about my Mum. I can go away knowing she is well cared for.
26 September 2024
Both my wife and I have complete satisfaction with my sister living and being cared for in Ashridge Care Home. All the staff are kind, friendly and supportive to my sister. Every day there are activities both in the morning and afternoon in which my sister participates. The food is delicious. The staff go out of their way to make my sister happy.
25 September 2024
Dad recently moved from another care home and he has been made so welcome-nothing is to much trouble. The food looks really good I look forward to having a meal with Dad soon. The garden is really lovely.
25 September 2024
Ashridge Court Care Centre has offered us hope as a family, our relative following discharge of a lengthy duration in hospital, provision of good attentive care in advancing years of life for numerous care needs. It is also comforting for us as a family to know a loved one is afforded good care, privacy, great respect where dignity is maintained. Care staff teams, including management/supervisory teams all work together in the day to day running of a busy nursing/care home. Great attentiveness in both great and small things make life a joy for residents. Nothing is never too much trouble for their residents. Realistic goals are set or provided if required or needed to offer purpose and to help maintain meaningful purposes for all residents where ever possible. Our relative is bedridden, yet staff are always close by 24/7 and never far away, ready to answer alarm or call alerts. We are so fortunate to have found a wonderful place where good care is provided and great compassion abounds.
25 September 2024
Very pleased my relative has secured a place in Ashridge Court Care Centre. The staff are helpful and courteous and there are many activities to join in with if wished. All with the added bonus of good food.
24 September 2024
Staff are very friendly and attentive. They have a good underlying knowledge of the patients and their associated roles. The areas are always clean and tidy. We are always made to feel welcome. We are always welcome for comments on how we can further support Dad's care.
24 September 2024
Staff always friendly and welcoming. Room is always clean and tidy. Security and safety in the home is very good. Privacy is respected. If needing to talk to the manager, they are available to answer any queries.
23 May 2024
This is an update of my care since 15 June 2022. Back then, I was in respite care. I'm now in permanent care because an accident (not in the care home) brought my rehab to a sudden halt. At times, I still need two carers. While in rehab, the doctor asked if the nurses at Ashridge would be interested in learning how to support my bowel movements or if they preferred to call in community nurses. I don't know how they squeezed time for education in their daily duties, but almost all nurses participated. I still enjoy the combination of professionalism with various individual social skills/intelligence. I have known most of the staff for almost three years. They became family. Has anything changed since 2022? Yes, I will add a star to 'Food and Drink' for satisfying some of my Mediterranean-style food cravings.
10 May 2024
My husband is well cared for as he is unable to do anything for himself he is at the end of life care he is made comfortable and his needs are met at all times and the people who look after him are brilliant.
09 May 2024
I cannot praise this home enough my brother was 59 when he left hospital to go in to Ashridge Court. He is now 60 the care from the nurses the cooks the entertainment. The health care assistants are 10 out of 10 we visit every day. My brother is always showered and his room is always put on him as he likes to smell nice his room is always tidy, he has a great rapport with the staff. They take their jobs very seriously and are very loving and caring towards my brother, the management is extremely thorough and the communication with my family is fantastic. I can’t praise them enough I have a great relationship with the nurses and all the other staff there thank you, Ashridge Court because of my brother's age and being very young, he refuses to interact with the other residents which is his choice, but he’s always given the choice to go and be involved.
09 May 2024
Really very happy with the care my mother has received at Ashridge Court. The staff are fabulous. It is noticeable that they are stretched very thinly but this is a consequence of the UK-wide shortage of care staff. And yet, they still do an utterly amazing job every day. I am so pleased.
13 December 2023
Mum was transferred to Ashridge from Hospital for end-of-life comfort care. The staff we have seen have always been polite, kind and respectful to Mum. Due to Mum's circumstances, she is unable to move and she is cared for in a way that keeps her comfortable which is good for us to see as she moves through this last stage of her life journey. Her room is clean and bright and her bed is always set for her comfort. We had a meeting early on with the centre Manager which was very helpful and reassured us that the centre understood Mum's end-of-life care and situation.
13 September 2023
It is comforting knowing my uncle is in a safe and caring environment in a nice, bright room and enjoying lovely food. There is excellent entertainment available, but because of his mental health, is not interested in very much. It would be nice if he could be more encouraged to participate. All the staff are very friendly and do try to get him up, but he can be very stubborn. It would be more dignified if he was made to get up, wash and get dressed and to eat his meals in the dining room or sitting in his own room. This would give the staff the opportunity to freshen his bed and clean and tidy his room.