Ashridge Court Care Centre

The carers are very friendly and kind explaining what they are going to do before they do it. Treating me with dignity.The food is good, if you don't like what's on the menu, they will make you something else. The entertainment is very good, with activities everyday, singers, quizzes. Animal therapy, keep fit. The management is very approachable for any question you might have there door is always open.

More importantly, the staff have been exceptional. never too much trouble to help my father, always an activity going on that he seems to enjoy every day. The staff's kindness and understanding make this an excellent care home.

My Husband was Recovering from Sepsis and needed additional care, which is why he was in Ashridge. The care he Recieved was Exceptional Every Member of Staff treated him with Respect, Friendliness and Patience. I cannot praise them enough. Well Done and thank you all!

My parents have only just moved into Ashridge Court. I am beyond impressed by the level of care; professionalism; wonderful, kind and dedicated staff. There is a great sense of 'family' and it truly feels like home. My parents have moved here from a residential home as my father needed the nursing care, he was deteriorating rapidly and was hardly eating anything. However, since arriving at Ashridge, it is absolutely amazing to see my father eating again, with the most dedicated and patient care, he is being assisted to eat. This has made a world of difference, plus the food is really good! I have been caring for my parents at home for the past 2+ years, and this is the first time I have ever truly felt 100% confident that they are being extremely well looked after and that I can finally take the rest I need. They are in very safe hands indeed. It is a very peaceful and happy home.

Food was excellent, liked all that was given to me. Staff very friendly and helpful. Doing a lot of new carpets etc. to keep home in a very good presentation. They had a lot of activities going on every day.

The whole building is clean & the laundry service is good.

Overall I cannot find fault with the day to day service at the home.

Not only do they care about the residents but their families too. They always have time to go through things with you. They always contact me if there are any issues.

I can't thank them all enough.

My mother, 103 years of age, entered Ashridge Court near the end of February after suffering three strokes while in residential care elsewhere. She needed experienced care and nursing for the end of her life. She could not have gone to a better place. All of the staff from the housekeepers, the kitchen staff, the carers, the receptionist, the facilities staff, the nursing staff, the practitioners to the deputy manager and general manager were all so kind, compassionate and professional in making mum's last days comfortable and peaceful. Sadly mum died after only 18 days at Ashridge Court but my family and I were so pleased she went there to end her life so peacefully and with such dignity.

From the moment of my first visit before Mum went for her stay, I was overwhelmed with the care and attention that the staff gave me. This reassured me I was taking mum to somewhere lovely. Since Mum arrived for respite the staff have shown her nothing but kindness and patience. Nothing is too much. Ashridge Court is very clean and welcoming. The bedrooms are lovely and comfortable. The day rooms have beautiful views out to the sea and are also lovely and kept clean and tidy. Well done to all the staff. Happy staff - happy home - happy mum

The care my mum received at Ashridge Court was fantastic. My mum didn't have many visitors and she was very badly affected by Alzheimer's Disease. However, I have always been very confident in the care she was receiving. Contact with me was frequent, and I always felt involved in decisions about her care.

It is very clear that the staff had a wonderful relationship with my mum, and that she has always received the best of care and attention from everyone. I never worried about her being lonely or alone.

My wife and I spent every day for nearly two weeks with my mum before she passed away. While we were there, everyone was fantastic with us too. All the staff were incredibly helpful, supportive and empathetic. It was, of course, a difficult time. However, the staff made it as positive as possible, and we never felt in any way unwelcome.

Aside from the excellent care my mum received, I am incredibly grateful for the care we received too.

In short, everyone has been outstanding.

We will forever be grateful to the team at Ashridge Court for the incredible care and compassion they showed our mum in her final weeks of life. From the moment she arrived, she was treated with dignity, kindness, and genuine respect. It was clear that everyone truly cared, not only for Mum, but for us as a family too. During such a difficult time, the staff constantly made sure we were also looking after ourselves - offering tea, food, kind words, and always checking in on how we were coping. On Mum's last night, they even made up a bed for us so we could stay close to her in comfort. Those little gestures meant the world to us. A special mention must go to two members of staff in particular - we shared some laughs with them, and their warmth, humour, and tenderness brought so much comfort. They were both amazing with Mum, and we will never forget them. There are simply too many wonderful people to name individually - but please know that the management and entire team were truly exceptional.

My mother, aged 94, has been a resident since Oct 2023. The care she has received is excellent. All staff(nurses and their assistants, carers, housekeeping, catering, activities, administration, and management) are kind and compassionate and make sure Mum is safe and well. She has a lovely room with a view that overlooks the fields down to the sea. There are many activities available to residents, and Mum really enjoys the weekly seated exercise session that includes games and memory exercises. The food is excellent, but on the odd occasion, if nothing on the menu takes her fancy, she has the option to request something she chooses herself. The management is very approachable and addresses any issues appropriately that may arise. I have no hesitation in recommending Ashridge Court Care Centre.

Mum also loves the manicures that the staff do. They have a very nice range of nail colours! Ashridge has as much of a 'home from home' feel as it is possible to have and the residents and staff are very much 'one big family'!.

This seems like a big moan, but generally the carehome is nice and clean, entertainment is good, as is the food, and the full time staff are great.

Overall would recommend it. Manager very approachable and the staff very friendly. Food is made fresh and is nice that I can have lunch with my Mum. They have several small private lounges which can be used for family visits.

Outstanding care! My mum feels at home and very much loved by the staff. Nothing is too much for Ashridge Court. I feel very happy knowing that my mum is in good hands. Her room is very comfortable and warm.

When I have gone in the lovely warm, homely welcome I received the best kind of attention. The staff, manager, nurses and care workers, all work together as a team. Also, I must not forget the activities, they are great too. All service users' families were also made very welcome.

Both my wife and I have complete satisfaction with my sister living and being cared for in Ashridge Care Home. All the staff are kind, friendly and supportive to my sister. Every day there are activities both in the morning and afternoon in which my sister participates. The food is delicious. The staff go out of their way to make my sister happy.

Dad recently moved from another care home and he has been made so welcome-nothing is to much trouble. The food looks really good I look forward to having a meal with Dad soon. The garden is really lovely.

Very pleased my relative has secured a place in Ashridge Court Care Centre. The staff are helpful and courteous and there are many activities to join in with if wished. All with the added bonus of good food.

Great attentiveness in both great and small things make life a joy for residents. Nothing is never too much trouble for their residents. Realistic goals are set or provided if required or needed to offer purpose and to help maintain meaningful purposes for all residents where ever possible. Our relative is bedridden, yet staff are always close by 24/7 and never far away, ready to answer alarm or call alerts. We are so fortunate to have found a wonderful place where good care is provided and great compassion abounds.