103 Carlisle Road, Eastbourne, BN20 7TD
View Full Details of Carlisle LodgeMy mum has been here for nine years now, and I have nothing but praise for Carlisle Lodge. Not only have the staff become my mums family, but they have become mine too.
Mum came to Carlisle Lodge straight from hospital as she could not go home. From assessment to today, I am exceptionally pleased with the care my mum has received. The staff treat mum with dignity & respect and all her needs are met and more.
Since Mum arrived I cannot speak highly enough of the home and the staff all of mum's needs are met the staff are very attentive and I couldn't have asked for a better place for her to be.
My Nan has been in the hands of Carlisle Lodge now for over 2 years since developing dementia. The care and attentiveness for her from all the staff has been second to none. Nothing is ever too much, from making her comfortable sitting up in her chair or ensuring she can be in the communal living room to be involved in activities. Visits are always positive from all staff making you feel welcome offering chairs to sit down or refreshments, tea & coffee. Carlisle Lodge is an amazing care home that goes the extra mile to ensure the residents are looked after and then some. We couldn't have chose a better care home for my grandmother.
My father has been in residence for around 3 months. Prior to this, he stayed at another care home. When I used to leave Dad at his previous care home, I felt anxious about leaving him. At Carlisle Lodge, I leave him knowing that he is very safe and cared for 24 hours a day. I thoroughly recommend them.
My aunt has spent the past couple of months at Carlisle Lodge. I cannot fault the care she has been given. All staff across the board are friendly and caring and have a very positive attitude. Family and visitors are warmly welcomed and relatives are included in decision making about care needs.
The home is very welcoming and genuinely caring about the residents and families. They work hard to meet the residents needs and to facilitate activities and relationships. The staff provide good nursing care and are attentive to the residents health concerns. I would recommend it.
My mother spent the last 6 months if her life at Carlisle Lodge. I can honestly say I could not have been happier with her care.Unfailingly she was cared for with compassion,respect and dignity, clearly loved and cared for.The staff are amazing, always friendly, proactive in identifying my mothers needs and cared as much for us as her.The house is lovely, always smells fresh and all the residents dressed appropriately, with care to make sure outfits match etc. The food is wonderful, the home has no visiting restrictions, it is their home.The staff communicate with tbe family,updating and consulting on all aspects of care. I can thoroughly recommend Carlisle Lodge if I ever need this level of care its the place id choose for myself.
My mother has been a resident since September 2020 and from day one, I was confident that she was in the right place. The staff are so good at getting to know the residents personally, their likes, dislikes and preferences, the result being that the residents receive the best possible care. The staff, without exception, are so kind and genuinely caring, both to the residents and their families, and nothing is too much trouble. I have never had cause to express any concerns or reminders and when I go home after visiting I can do so in the confidence that my mother is in capable and caring hands.
The care that my aunt received over her three months at Carlisle Lodge Care Home was second to none. The exceptional level of care, compassion and dignity given by all of the members of staff to my aunt and our family was beyond compare, we will be forever grateful for the way that they looked after her, especially in her final days. From the moment we first made contact with them, we knew that this was the place for her, it was home from home and they treated my aunt like one of the family, even attending her funeral. They guided us through some pretty hard times, always putting my aunt and us first. I would 100% recommend this fantastic home and would like to thank them for everything they did.
My husband and I looked around a number of care homes before deciding on this one. Carlisle Lodge Care Home feels like a home rather than a business. It is a Victorian house with home furnishings that residents relate to. It is clean and always smells fresh. The staff are amazing and nothing is ever too much trouble. When I phone them they always introduce themselves, know who I am and call me by my name. They keep me well informed of anything they think I would like to know relating to my dad. The management are obviously kind and considerate to their staff as they all work together as a team and relate well to each other. There isn’t any sense of hierarchy. My dad went into Carlisle Lodge in January of this year and feels very loved and cared for. We, as a family, totally trust them to look after him as we would want him to be looked after and nothing is ever too much trouble for them. He is quite a tease and they enjoy having a laugh with him. Visitors are always welcome.
Dad’s been at Carlisle Lodge Care Home for nearly a year now and my family can’t recommend this nursing home enough. We looked at other places before choosing Carlisle Lodge but what moved us was when we asked ‘what are the visiting hours?’ Other places, some very fancy, had visiting hours between 2-4.30pm. This felt very institutional and was when he napped. We wanted to bring him a paper in the morning, a gin in the afternoon or sit with him while he had lunch. Visit at times which worked for him and our family. ‘You can visit him any time’ they told us at Carlisle Lodge. ‘This is his home’. This has proved true. Having Dad at Carlisle Lodge has been the next best thing to having him at home. The staff care. Many have been there for years. They’ve fattened him up with delicious food tailored to him, joked with him, spoilt him on his birthday and got to know all of us as a family and cared for and welcomed us too. We're lucky to have found Carlisle Lodge and want to thank the staff.
My wife was a resident for a time after her discharge from a hospice. We decided to use this home because of the lovely room and the beautiful view into the gardens. It was very 'home-from-home' and very comfortable. It soon became apparent that there was a lot more to this home than the room and that was the fantastic team. The whole team of staff seemed to make us feel extremely welcome without us actually noticing it happen. We were encouraged to treat it like our own home. The food was always excellent. There were no visiting restrictions on us which meant that someone from the family was able to be there at all times which we found very comforting. My wife and I were very appreciative of the keen and appropriate sense of humour that individual staff displayed - something that helped to ease such a stressful scenario - alongside the professional approach. I cannot thank all the staff enough for their compassion, empathy and effectiveness in my wife's final weeks.
Carlisle Lodge Care Home is the next best thing to living at home! The staff are so welcoming and we have seen a great improvement in my dad. He really is so well cared for and we are always kept fully updated. It is just wonderful!
My mother has been a resident at Carlisle Lodge Care Home since November 2017. Staff have shown an understanding of her needs throughout her stay and have developed skills to adapt to her declining condition and manage the increasing challenges that she possesses. The atmosphere is always calm, friendly and welcoming. The home is efficiently managed by the matron, deputy matron and nursing staff and supported by caring healthcare assistants.
A good care home. Always clean and tidy. Friendly, helpful staff who always seem to know everything that is going on with residents. Management always willing to talk. Excellent handling of health security during the pandemic.
Warm, welcoming and always a nice atmosphere on arrival. Staff always on hand when you are to need them. Updates are given, whether that be in person, via email or the telephone. A place that you would want your loved ones to be.
I could not wish for my mum to be better looked after, cared for and nursed. The staff are always on hand and at the end of the phone if you need them.
My mother, who is bedridden, has had exceptional care at this wonderful home. She is always very clean, warm and content. All the staff are very caring, attentive and have time for the residents and their families. A special place to be part of.
I am very happy here. Staff are very friendly and helpful.
My mum has been here for nine years now, and I have nothing but praise for Carlisle Lodge. Not only have the staff become my mums family, but they have become mine too.
Mum came to Carlisle Lodge straight from hospital as she could not go home. From assessment to today, I am exceptionally pleased with the care my mum has received. The staff treat mum with dignity & respect and all her needs are met and more.
Since Mum arrived I cannot speak highly enough of the home and the staff all of mum's needs are met the staff are very attentive and I couldn't have asked for a better place for her to be.
My Nan has been in the hands of Carlisle Lodge now for over 2 years since developing dementia. The care and attentiveness for her from all the staff has been second to none. Nothing is ever too much, from making her comfortable sitting up in her chair or ensuring she can be in the communal living room to be involved in activities. Visits are always positive from all staff making you feel welcome offering chairs to sit down or refreshments, tea & coffee. Carlisle Lodge is an amazing care home that goes the extra mile to ensure the residents are looked after and then some. We couldn't have chose a better care home for my grandmother.
My father has been in residence for around 3 months. Prior to this, he stayed at another care home. When I used to leave Dad at his previous care home, I felt anxious about leaving him. At Carlisle Lodge, I leave him knowing that he is very safe and cared for 24 hours a day. I thoroughly recommend them.
My aunt has spent the past couple of months at Carlisle Lodge. I cannot fault the care she has been given. All staff across the board are friendly and caring and have a very positive attitude. Family and visitors are warmly welcomed and relatives are included in decision making about care needs.
The home is very welcoming and genuinely caring about the residents and families. They work hard to meet the residents needs and to facilitate activities and relationships. The staff provide good nursing care and are attentive to the residents health concerns. I would recommend it.
My mother spent the last 6 months if her life at Carlisle Lodge. I can honestly say I could not have been happier with her care.Unfailingly she was cared for with compassion,respect and dignity, clearly loved and cared for.The staff are amazing, always friendly, proactive in identifying my mothers needs and cared as much for us as her.The house is lovely, always smells fresh and all the residents dressed appropriately, with care to make sure outfits match etc. The food is wonderful, the home has no visiting restrictions, it is their home.The staff communicate with tbe family,updating and consulting on all aspects of care. I can thoroughly recommend Carlisle Lodge if I ever need this level of care its the place id choose for myself.
My mother has been a resident since September 2020 and from day one, I was confident that she was in the right place. The staff are so good at getting to know the residents personally, their likes, dislikes and preferences, the result being that the residents receive the best possible care. The staff, without exception, are so kind and genuinely caring, both to the residents and their families, and nothing is too much trouble. I have never had cause to express any concerns or reminders and when I go home after visiting I can do so in the confidence that my mother is in capable and caring hands.
The care that my aunt received over her three months at Carlisle Lodge Care Home was second to none. The exceptional level of care, compassion and dignity given by all of the members of staff to my aunt and our family was beyond compare, we will be forever grateful for the way that they looked after her, especially in her final days. From the moment we first made contact with them, we knew that this was the place for her, it was home from home and they treated my aunt like one of the family, even attending her funeral. They guided us through some pretty hard times, always putting my aunt and us first. I would 100% recommend this fantastic home and would like to thank them for everything they did.
My husband and I looked around a number of care homes before deciding on this one. Carlisle Lodge Care Home feels like a home rather than a business. It is a Victorian house with home furnishings that residents relate to. It is clean and always smells fresh. The staff are amazing and nothing is ever too much trouble. When I phone them they always introduce themselves, know who I am and call me by my name. They keep me well informed of anything they think I would like to know relating to my dad. The management are obviously kind and considerate to their staff as they all work together as a team and relate well to each other. There isn’t any sense of hierarchy. My dad went into Carlisle Lodge in January of this year and feels very loved and cared for. We, as a family, totally trust them to look after him as we would want him to be looked after and nothing is ever too much trouble for them. He is quite a tease and they enjoy having a laugh with him. Visitors are always welcome.
Dad’s been at Carlisle Lodge Care Home for nearly a year now and my family can’t recommend this nursing home enough. We looked at other places before choosing Carlisle Lodge but what moved us was when we asked ‘what are the visiting hours?’ Other places, some very fancy, had visiting hours between 2-4.30pm. This felt very institutional and was when he napped. We wanted to bring him a paper in the morning, a gin in the afternoon or sit with him while he had lunch. Visit at times which worked for him and our family. ‘You can visit him any time’ they told us at Carlisle Lodge. ‘This is his home’. This has proved true. Having Dad at Carlisle Lodge has been the next best thing to having him at home. The staff care. Many have been there for years. They’ve fattened him up with delicious food tailored to him, joked with him, spoilt him on his birthday and got to know all of us as a family and cared for and welcomed us too. We're lucky to have found Carlisle Lodge and want to thank the staff.
My wife was a resident for a time after her discharge from a hospice. We decided to use this home because of the lovely room and the beautiful view into the gardens. It was very 'home-from-home' and very comfortable. It soon became apparent that there was a lot more to this home than the room and that was the fantastic team. The whole team of staff seemed to make us feel extremely welcome without us actually noticing it happen. We were encouraged to treat it like our own home. The food was always excellent. There were no visiting restrictions on us which meant that someone from the family was able to be there at all times which we found very comforting. My wife and I were very appreciative of the keen and appropriate sense of humour that individual staff displayed - something that helped to ease such a stressful scenario - alongside the professional approach. I cannot thank all the staff enough for their compassion, empathy and effectiveness in my wife's final weeks.
Carlisle Lodge Care Home is the next best thing to living at home! The staff are so welcoming and we have seen a great improvement in my dad. He really is so well cared for and we are always kept fully updated. It is just wonderful!
My mother has been a resident at Carlisle Lodge Care Home since November 2017. Staff have shown an understanding of her needs throughout her stay and have developed skills to adapt to her declining condition and manage the increasing challenges that she possesses. The atmosphere is always calm, friendly and welcoming. The home is efficiently managed by the matron, deputy matron and nursing staff and supported by caring healthcare assistants.
A good care home. Always clean and tidy. Friendly, helpful staff who always seem to know everything that is going on with residents. Management always willing to talk. Excellent handling of health security during the pandemic.
Warm, welcoming and always a nice atmosphere on arrival. Staff always on hand when you are to need them. Updates are given, whether that be in person, via email or the telephone. A place that you would want your loved ones to be.
I could not wish for my mum to be better looked after, cared for and nursed. The staff are always on hand and at the end of the phone if you need them.
My mother, who is bedridden, has had exceptional care at this wonderful home. She is always very clean, warm and content. All the staff are very caring, attentive and have time for the residents and their families. A special place to be part of.
I am very happy here. Staff are very friendly and helpful.