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Station Road, Heathfield, TN21 8DR
View Full Details of Heffle CourtLatest Reviews for Heffle Court
13 August 2025
Dad had to move from a care home because of his medical needs. We were put in contact with Heffle Court, and is the best thing that could of happened. Dad has dementia but since being at Heffle Court he has managed to get a quality of life back. The staff are very attentive and management totally aware of everything. Highly recommended.
01 July 2025
The team have been outstanding from the beginning to make the move from hospital and has explained every step of what each day will look like and the care our Mum will need to make it feel as homely as possible. We are very happy, and everyone is so friendly. Thank you.
06 June 2025
Staff at Heffle Court are very caring - from the cleaning (meticulous), to the care staff (patient and sympathetic), and to the admin staff (always helpful).
29 May 2025
I am very pleased with my mum's room, and she is clean & comfortable, the staff are very friendly & helpful.
10 April 2025
I can't speak highly enough of the manager at Heffle Court! My beloved manor had a financial situation arise and the manager built a case and fought very hard for her when nobody else would. My mother has been at Heffle Court for nearly 4 years and is very happy there. With such caring staff, you couldn't ask for more.
21 March 2025
My husband has settled really well and always is relaxed when I visit. All the staff are very attentive and very caring. The food is amazing. I like the fact that most people spend their time in the communal area and are content.
18 March 2025
The building is a light and airy purpose built facility. The staff were excellent, caring and respectful to all the residents. My mother had truly excellent palliative care at the end of her two year stay in the home. The big downside for me was financial admin. I was unaware that the direct debit for fees was incorrectly set up by the finance team and I received a substantial bill in the second year to remedy the error. I also continued to receive invoices after my mother had died. All in all quite stressful hassle because the sums involved are substantial.
17 March 2025
A very happy and caring home.
17 March 2025
Very happy with Heffle Court the staff and managers are superb so friendly and treat you like one big family nothing is ever too much for me to ask them to do always very happy to help and go beyond. Extremely good with visits and brilliant meal time, mum has been here for several years and never had any problems and built up very good friendships with staff.
24 December 2024
Cannot fault the team at Heffle Court. The overall care, understanding and professionalism are top-class. We approached them when an emergency placement was required and they dropped everything to accommodate my uncle. I wouldn't hesitate to recommend this care home to any of my friends.
13 November 2024
My husband has been in care at Heffle Court for a year now. I can say that I am very pleased with his care. He is always clean and presentable. Treated with respect. Any concerns are addressed straight away. The staff are cheerful and friendly, nothing seems to be too much trouble. The food also is very good. I would highly recommend Heffle Court.
06 November 2024
Very comfortable, no complaints about this place. The staff are very good, I have lots of friends here.
08 October 2024
We came for the Macmillan afternoon tea at Heffle Court and we had a lovely afternoon with a beautiful violinist playing, guess the coffee cups activity which my niece won. It was so good to see the residents engaging with the staff and my mother thoroughly enjoyed herself. The staff all do a wonderful job. Thank you.
09 September 2024
Went for a barbecue at the home it was very enjoyable. Well looked after and very caring staff.
09 September 2024
My uncle is as happy and as healthy as can be so that makes me happy. The staff are lovely and hard working. New management coming in has made a positive difference.
23 August 2024
Took Dad to Heffle Court as we had to move him to a new home. Staff were very helpful and made sure Dad was well looked after. The room was spotless and smelled fresh. We were helped with putting Dad's clothes and possessions away. Can'tsay a bad word. The experience so far is excellent.
23 August 2024
Lovely, smiley staff. A warm welcome. Patience with all guests. Lovely food.
20 May 2024
My mum was aged 92 when she had to go into Heffle Court. She had always been a very independent lady and found it hard to accept that she needed full-time care. In October 2023 she went into care and at first was very depressed and ready to give up. But the caring support the team gave Mum was exceptional and after a few weeks, she settled and began enjoying being there. She loved the company and, although sometimes she could be very stubborn, the team knew how to win her round. I can’t thank the team enough for the care and support while Mum was there and she had a lovely Christmas as well.
12 July 2023
Thanks for all you have done for my mother and our family.
06 March 2023
My father was in Heffle Court for 10 days before he died, after 6 weeks in hospital. Every member of staff we met at Heffle Court was kind, compassionate and caring. As a family, we felt that the staff bothered to get to know him and cared about him and did their best for him. When he died, the deputy manager and the staff showed us such understanding and kindness and we will never forget that. Thank you to all the staff for making my father's last days as comfortable as they could be. We will always be grateful.
Latest Reviews for Heffle Court
13 August 2025
Dad had to move from a care home because of his medical needs. We were put in contact with Heffle Court, and is the best thing that could of happened. Dad has dementia but since being at Heffle Court he has managed to get a quality of life back. The staff are very attentive and management totally aware of everything. Highly recommended.
01 July 2025
The team have been outstanding from the beginning to make the move from hospital and has explained every step of what each day will look like and the care our Mum will need to make it feel as homely as possible. We are very happy, and everyone is so friendly. Thank you.
06 June 2025
Staff at Heffle Court are very caring - from the cleaning (meticulous), to the care staff (patient and sympathetic), and to the admin staff (always helpful).
29 May 2025
I am very pleased with my mum's room, and she is clean & comfortable, the staff are very friendly & helpful.
10 April 2025
I can't speak highly enough of the manager at Heffle Court! My beloved manor had a financial situation arise and the manager built a case and fought very hard for her when nobody else would. My mother has been at Heffle Court for nearly 4 years and is very happy there. With such caring staff, you couldn't ask for more.
21 March 2025
My husband has settled really well and always is relaxed when I visit. All the staff are very attentive and very caring. The food is amazing. I like the fact that most people spend their time in the communal area and are content.
18 March 2025
The building is a light and airy purpose built facility. The staff were excellent, caring and respectful to all the residents. My mother had truly excellent palliative care at the end of her two year stay in the home. The big downside for me was financial admin. I was unaware that the direct debit for fees was incorrectly set up by the finance team and I received a substantial bill in the second year to remedy the error. I also continued to receive invoices after my mother had died. All in all quite stressful hassle because the sums involved are substantial.
17 March 2025
A very happy and caring home.
17 March 2025
Very happy with Heffle Court the staff and managers are superb so friendly and treat you like one big family nothing is ever too much for me to ask them to do always very happy to help and go beyond. Extremely good with visits and brilliant meal time, mum has been here for several years and never had any problems and built up very good friendships with staff.
24 December 2024
Cannot fault the team at Heffle Court. The overall care, understanding and professionalism are top-class. We approached them when an emergency placement was required and they dropped everything to accommodate my uncle. I wouldn't hesitate to recommend this care home to any of my friends.
13 November 2024
My husband has been in care at Heffle Court for a year now. I can say that I am very pleased with his care. He is always clean and presentable. Treated with respect. Any concerns are addressed straight away. The staff are cheerful and friendly, nothing seems to be too much trouble. The food also is very good. I would highly recommend Heffle Court.
06 November 2024
Very comfortable, no complaints about this place. The staff are very good, I have lots of friends here.
08 October 2024
We came for the Macmillan afternoon tea at Heffle Court and we had a lovely afternoon with a beautiful violinist playing, guess the coffee cups activity which my niece won. It was so good to see the residents engaging with the staff and my mother thoroughly enjoyed herself. The staff all do a wonderful job. Thank you.
09 September 2024
Went for a barbecue at the home it was very enjoyable. Well looked after and very caring staff.
09 September 2024
My uncle is as happy and as healthy as can be so that makes me happy. The staff are lovely and hard working. New management coming in has made a positive difference.
23 August 2024
Took Dad to Heffle Court as we had to move him to a new home. Staff were very helpful and made sure Dad was well looked after. The room was spotless and smelled fresh. We were helped with putting Dad's clothes and possessions away. Can'tsay a bad word. The experience so far is excellent.
23 August 2024
Lovely, smiley staff. A warm welcome. Patience with all guests. Lovely food.
20 May 2024
My mum was aged 92 when she had to go into Heffle Court. She had always been a very independent lady and found it hard to accept that she needed full-time care. In October 2023 she went into care and at first was very depressed and ready to give up. But the caring support the team gave Mum was exceptional and after a few weeks, she settled and began enjoying being there. She loved the company and, although sometimes she could be very stubborn, the team knew how to win her round. I can’t thank the team enough for the care and support while Mum was there and she had a lovely Christmas as well.
12 July 2023
Thanks for all you have done for my mother and our family.
06 March 2023
My father was in Heffle Court for 10 days before he died, after 6 weeks in hospital. Every member of staff we met at Heffle Court was kind, compassionate and caring. As a family, we felt that the staff bothered to get to know him and cared about him and did their best for him. When he died, the deputy manager and the staff showed us such understanding and kindness and we will never forget that. Thank you to all the staff for making my father's last days as comfortable as they could be. We will always be grateful.