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Station Road, Heathfield, TN21 8DR
View Full Details of Heffle CourtLatest Reviews for Heffle Court
11 November 2025
Right from the moment I came to visit the home, I had an excellent reception and warm it is. Once I looked around, I knew this was the right home. I visited my grandad 4 days after he was admitted. I was truly impressed with the friendliest staff, and that is all the staff. I was made very welcome and comfortable. I loved the feel of the day room, where it felt relaxing, safe and very friendly. I knew we had made the right decision. Vlad went above and beyond to get him here quickly.
30 September 2025
Thank you all for your outstanding dedication and care. My aunt (Pat) seems very well and happy to be in your care. Vlad = You have a superb team.
30 September 2025
The manager completed a home assessment with my husband, he clearly explained what Heffle Court had on offer. All staff friendly, approachable & professional. Both my husband and I felt welcomed into the home for his respite stay. Lounge area smelled of urine, but bedroom very clean.
12 September 2025
My mum needed to be moved to a new nursing home very urgently. The manager and admin have gone above and beyond to provide a room with all the space facilities she needs. It is very spacious and clean. The manager has been brilliant and reassuring right from the start. I am very confident that my mum will be safe and well cared for.
21 August 2025
Myself and family have nothing but praise and thanks for all the staff at Heffle Court. From management down to cleaners and laundry staff. They were all kind & caring to my husband and to us, his family. Drinks and food were provided. One of the nurses sat with him when she was free. We feel that they went above and beyond for his care. We would recommend Heffle Court.
19 August 2025
Delighted with the genuine caring from everyone. Lovely atmosphere and surroundings.
13 August 2025
Dad had to move from a care home because of his medical needs. We were put in contact with Heffle Court, and is the best thing that could of happened. Dad has dementia but since being at Heffle Court he has managed to get a quality of life back. The staff are very attentive and management totally aware of everything. Highly recommended.
01 July 2025
The team have been outstanding from the beginning to make the move from hospital and has explained every step of what each day will look like and the care our Mum will need to make it feel as homely as possible. We are very happy, and everyone is so friendly. Thank you.
06 June 2025
Staff at Heffle Court are very caring - from the cleaning (meticulous), to the care staff (patient and sympathetic), and to the admin staff (always helpful).
29 May 2025
I am very pleased with my mum's room, and she is clean & comfortable, the staff are very friendly & helpful.
10 April 2025
I can't speak highly enough of the manager at Heffle Court! My beloved manor had a financial situation arise and the manager built a case and fought very hard for her when nobody else would. My mother has been at Heffle Court for nearly 4 years and is very happy there. With such caring staff, you couldn't ask for more.
21 March 2025
My husband has settled really well and always is relaxed when I visit. All the staff are very attentive and very caring. The food is amazing. I like the fact that most people spend their time in the communal area and are content.
18 March 2025
The building is a light and airy purpose built facility. The staff were excellent, caring and respectful to all the residents. My mother had truly excellent palliative care at the end of her two year stay in the home. The big downside for me was financial admin. I was unaware that the direct debit for fees was incorrectly set up by the finance team and I received a substantial bill in the second year to remedy the error. I also continued to receive invoices after my mother had died. All in all quite stressful hassle because the sums involved are substantial.
17 March 2025
A very happy and caring home.
17 March 2025
Very happy with Heffle Court the staff and managers are superb so friendly and treat you like one big family nothing is ever too much for me to ask them to do always very happy to help and go beyond. Extremely good with visits and brilliant meal time, mum has been here for several years and never had any problems and built up very good friendships with staff.
24 December 2024
Cannot fault the team at Heffle Court. The overall care, understanding and professionalism are top-class. We approached them when an emergency placement was required and they dropped everything to accommodate my uncle. I wouldn't hesitate to recommend this care home to any of my friends.
06 November 2024
Very comfortable, no complaints about this place. The staff are very good, I have lots of friends here.
08 October 2024
We came for the Macmillan afternoon tea at Heffle Court and we had a lovely afternoon with a beautiful violinist playing, guess the coffee cups activity which my niece won. It was so good to see the residents engaging with the staff and my mother thoroughly enjoyed herself. The staff all do a wonderful job. Thank you.
09 September 2024
Went for a barbecue at the home it was very enjoyable. Well looked after and very caring staff.
09 September 2024
My uncle is as happy and as healthy as can be so that makes me happy. The staff are lovely and hard working. New management coming in has made a positive difference.
Latest Reviews for Heffle Court
11 November 2025
Right from the moment I came to visit the home, I had an excellent reception and warm it is. Once I looked around, I knew this was the right home. I visited my grandad 4 days after he was admitted. I was truly impressed with the friendliest staff, and that is all the staff. I was made very welcome and comfortable. I loved the feel of the day room, where it felt relaxing, safe and very friendly. I knew we had made the right decision. Vlad went above and beyond to get him here quickly.
30 September 2025
Thank you all for your outstanding dedication and care. My aunt (Pat) seems very well and happy to be in your care. Vlad = You have a superb team.
30 September 2025
The manager completed a home assessment with my husband, he clearly explained what Heffle Court had on offer. All staff friendly, approachable & professional. Both my husband and I felt welcomed into the home for his respite stay. Lounge area smelled of urine, but bedroom very clean.
12 September 2025
My mum needed to be moved to a new nursing home very urgently. The manager and admin have gone above and beyond to provide a room with all the space facilities she needs. It is very spacious and clean. The manager has been brilliant and reassuring right from the start. I am very confident that my mum will be safe and well cared for.
21 August 2025
Myself and family have nothing but praise and thanks for all the staff at Heffle Court. From management down to cleaners and laundry staff. They were all kind & caring to my husband and to us, his family. Drinks and food were provided. One of the nurses sat with him when she was free. We feel that they went above and beyond for his care. We would recommend Heffle Court.
19 August 2025
Delighted with the genuine caring from everyone. Lovely atmosphere and surroundings.
13 August 2025
Dad had to move from a care home because of his medical needs. We were put in contact with Heffle Court, and is the best thing that could of happened. Dad has dementia but since being at Heffle Court he has managed to get a quality of life back. The staff are very attentive and management totally aware of everything. Highly recommended.
01 July 2025
The team have been outstanding from the beginning to make the move from hospital and has explained every step of what each day will look like and the care our Mum will need to make it feel as homely as possible. We are very happy, and everyone is so friendly. Thank you.
06 June 2025
Staff at Heffle Court are very caring - from the cleaning (meticulous), to the care staff (patient and sympathetic), and to the admin staff (always helpful).
29 May 2025
I am very pleased with my mum's room, and she is clean & comfortable, the staff are very friendly & helpful.
10 April 2025
I can't speak highly enough of the manager at Heffle Court! My beloved manor had a financial situation arise and the manager built a case and fought very hard for her when nobody else would. My mother has been at Heffle Court for nearly 4 years and is very happy there. With such caring staff, you couldn't ask for more.
21 March 2025
My husband has settled really well and always is relaxed when I visit. All the staff are very attentive and very caring. The food is amazing. I like the fact that most people spend their time in the communal area and are content.
18 March 2025
The building is a light and airy purpose built facility. The staff were excellent, caring and respectful to all the residents. My mother had truly excellent palliative care at the end of her two year stay in the home. The big downside for me was financial admin. I was unaware that the direct debit for fees was incorrectly set up by the finance team and I received a substantial bill in the second year to remedy the error. I also continued to receive invoices after my mother had died. All in all quite stressful hassle because the sums involved are substantial.
17 March 2025
A very happy and caring home.
17 March 2025
Very happy with Heffle Court the staff and managers are superb so friendly and treat you like one big family nothing is ever too much for me to ask them to do always very happy to help and go beyond. Extremely good with visits and brilliant meal time, mum has been here for several years and never had any problems and built up very good friendships with staff.
24 December 2024
Cannot fault the team at Heffle Court. The overall care, understanding and professionalism are top-class. We approached them when an emergency placement was required and they dropped everything to accommodate my uncle. I wouldn't hesitate to recommend this care home to any of my friends.
06 November 2024
Very comfortable, no complaints about this place. The staff are very good, I have lots of friends here.
08 October 2024
We came for the Macmillan afternoon tea at Heffle Court and we had a lovely afternoon with a beautiful violinist playing, guess the coffee cups activity which my niece won. It was so good to see the residents engaging with the staff and my mother thoroughly enjoyed herself. The staff all do a wonderful job. Thank you.
09 September 2024
Went for a barbecue at the home it was very enjoyable. Well looked after and very caring staff.
09 September 2024
My uncle is as happy and as healthy as can be so that makes me happy. The staff are lovely and hard working. New management coming in has made a positive difference.