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Station Road, Heathfield, TN21 8DR
View full details of Heffle CourtLatest Reviews for Heffle Court
30 April 2026
I am truly overwhelmed by the care and love shown to my parents. They honestly go above and beyond their job. I visit every day and always see happy residents. I am so thrilled to have found Heffle Court - it's not just a nursing home - it's far more than I can express. I feel like family.
29 April 2026
We chose Heffle Court because we felt comfortable there and knew that Dad would feel the same in a homely environment.
The care and proficiency are reassuring, together with genuine kindness, and Dad has calmed and clearly trusts everyone there.
The journey started last year to find a safe place
for Dad, and each time we visit, it confirms our choice was the correct one.
27 April 2026
Fantastic care home. The level of care Peter received was amazing. All of the carers responded very quickly and any help required, and did so kindly and gently. From our first meeting with the manager, who is extremely helpful, kind, and very efficient, we knew Heffle Court was a very special home.
We will certainly hope for Pete to return for more care at some time.
22 April 2026
I had a positive experience with Heffle Court. The staff are kind, attentive, and always willing to help, creating a supportive and welcoming environment. The overall conditions are good, with a clean and comfortable setting that reflects proper care and attention to residents' needs.
I would also
like to highlight the manager, who does an excellent job. They are highly capable, professional, and clearly know how to lead and maintain a strong, well-organized team. Their leadership makes a noticeable difference in the quality of service provided.
Overall,Heffle Court offers a reliable and caring environment, and I would recommend it to others.
08 April 2026
My mother was placed at Heffle Court for her end of life days. The moment we walked in, we were given the best welcome. People could not do enough for Mum and also my family. Nothing was too much, we were never rushed, and when my mother passed, we were able to take our time to say our goodbyes to
her. Also, if we needed any help at any time, all we had to do was ask. Thank you so much.
03 March 2026
Excellent, can't fault. Attentive 1st class. My husband is happy, and so am I, as I know he is being well cared for when I'm not there.
19 February 2026
My dad has been a resident of Heffle Court for 11 months now. Since our first meeting, Dad has been treated and cared for with dignity, love and respect. We have been kept well informed of any issues concerning Dad's health and mental and physical well-being. The staff caring for Dad are truly
wonderful people, and Dad trusts them with his personal care. I really feel our family and the staff at Heffle are a team who want to make sure Dad has the very best care.
11 February 2026
Everyone has been wonderful, caring, and so friendly. The staff are enthusiastic in all areas and the communication excellent.
07 January 2026
Everyone is very welcoming when you visit. Residents are really cared for and content. You can ask for anything and everyone is always happy to help. It's really lovely to see the residents engage in activities, they have singers visit the home, day trips etc.
Very caring and attentive staff.
05 January 2026
My mum has been a resident at Heffle Court for over three months now. Vlad and Julie went above and beyond to admit her urgently and were so helpful to me and my brother in dealing with the necessary paperwork and getting mum's belongings sorted out when she moved in. The home is exceptionally well
managed and run. The staff are all so kind, thoughtful and welcoming, and nothing is too much trouble for them. Every time I visit, they update me on how Mum is and what they are doing for her. They all work well together and are highly professional, while maintaining a relaxed and happy atmosphere.
10 December 2025
The staff excellent. Professional, caring, polite. Manager very efficient + professional. As a family we would like to say a big thank you for all of the support have gone above and beyond.
17 November 2025
All the staff involved in making my mother's 99th birthday an enjoyable and memorable one are to be congratulated. Allowing all our family to use the recently renovated tea room was really appreciated and the decorations for the birthday tea were great.
Day room is so much more comfortable since
its renovation, but the bedrooms and corridors need updating.
17 November 2025
After a fall at home and a hospital stay, we realised it was no longer safe for mum to return to her bungalow, even with carer visits! We chose Heffle Court for her, and they were extremely helpful and understanding with moving and settling her in, back in March this year! Although at first it was
difficult for her to accept the change, she is now settled and accepts everything around her! My brother and I are more than happy with all aspects of the care she receives. We are relieved to know she is in a safe environment, provided with good health meals, and has company at all times! Recently, mum celebrated her ninety-ninth birthday, and once the staff knew all the family wanted to celebrate with her, the home arranged a room (beautifully decorated and set up) by two young carers, food, drinks and cake!
11 November 2025
Right from the moment I came to visit the home, I had an excellent reception and warm it is. Once I looked around, I knew this was the right home.
I visited my grandad 4 days after he was admitted. I was truly impressed with the friendliest staff, and that is all the staff. I was made very welcome
and comfortable.
I loved the feel of the day room, where it felt relaxing, safe and very friendly. I knew we had made the right decision. Vlad went above and beyond to get him here quickly.
30 September 2025
Thank you all for your outstanding dedication and care.
My aunt (Pat) seems very well and happy to be in your care.
Vlad = You have a superb team.
30 September 2025
The manager completed a home assessment with my husband, he clearly explained what Heffle Court had on offer. All staff friendly, approachable & professional. Both my husband and I felt welcomed into the home for his respite stay.
Lounge area smelled of urine, but bedroom very clean.
21 August 2025
Myself and family have nothing but praise and thanks for all the staff at Heffle Court. From management down to cleaners and laundry staff. They were all kind & caring to my husband and to us, his family. Drinks and food were provided. One of the nurses sat with him when she was free. We feel that
they went above and beyond for his care.
We would recommend Heffle Court.
19 August 2025
Delighted with the genuine caring from everyone. Lovely atmosphere and surroundings.
13 August 2025
Dad had to move from a care home because of his medical needs. We were put in contact with Heffle Court, and is the best thing that could of happened. Dad has dementia but since being at Heffle Court he has managed to get a quality of life back. The staff are very attentive and management totally
aware of everything. Highly recommended.
01 July 2025
The team have been outstanding from the beginning to make the move from hospital and has explained every step of what each day will look like and the care our Mum will need to make it feel as homely as possible. We are very happy, and everyone is so friendly. Thank you.
Latest Reviews for Heffle Court
30 April 2026
I am truly overwhelmed by the care and love shown to my parents. They honestly go above and beyond their job. I visit every day and always see happy residents. I am so thrilled to have found Heffle Court - it's not just a nursing home - it's far more than I can express. I feel like family.
29 April 2026
We chose Heffle Court because we felt comfortable there and knew that Dad would feel the same in a homely environment.
The care and proficiency are reassuring, together with genuine kindness, and Dad has calmed and clearly trusts everyone there.
The journey started last year to find a safe place
for Dad, and each time we visit, it confirms our choice was the correct one.
27 April 2026
Fantastic care home. The level of care Peter received was amazing. All of the carers responded very quickly and any help required, and did so kindly and gently. From our first meeting with the manager, who is extremely helpful, kind, and very efficient, we knew Heffle Court was a very special home.
We will certainly hope for Pete to return for more care at some time.
22 April 2026
I had a positive experience with Heffle Court. The staff are kind, attentive, and always willing to help, creating a supportive and welcoming environment. The overall conditions are good, with a clean and comfortable setting that reflects proper care and attention to residents' needs.
I would also
like to highlight the manager, who does an excellent job. They are highly capable, professional, and clearly know how to lead and maintain a strong, well-organized team. Their leadership makes a noticeable difference in the quality of service provided.
Overall,Heffle Court offers a reliable and caring environment, and I would recommend it to others.
08 April 2026
My mother was placed at Heffle Court for her end of life days. The moment we walked in, we were given the best welcome. People could not do enough for Mum and also my family. Nothing was too much, we were never rushed, and when my mother passed, we were able to take our time to say our goodbyes to
her. Also, if we needed any help at any time, all we had to do was ask. Thank you so much.
03 March 2026
Excellent, can't fault. Attentive 1st class. My husband is happy, and so am I, as I know he is being well cared for when I'm not there.
19 February 2026
My dad has been a resident of Heffle Court for 11 months now. Since our first meeting, Dad has been treated and cared for with dignity, love and respect. We have been kept well informed of any issues concerning Dad's health and mental and physical well-being. The staff caring for Dad are truly
wonderful people, and Dad trusts them with his personal care. I really feel our family and the staff at Heffle are a team who want to make sure Dad has the very best care.
11 February 2026
Everyone has been wonderful, caring, and so friendly. The staff are enthusiastic in all areas and the communication excellent.
07 January 2026
Everyone is very welcoming when you visit. Residents are really cared for and content. You can ask for anything and everyone is always happy to help. It's really lovely to see the residents engage in activities, they have singers visit the home, day trips etc.
Very caring and attentive staff.
05 January 2026
My mum has been a resident at Heffle Court for over three months now. Vlad and Julie went above and beyond to admit her urgently and were so helpful to me and my brother in dealing with the necessary paperwork and getting mum's belongings sorted out when she moved in. The home is exceptionally well
managed and run. The staff are all so kind, thoughtful and welcoming, and nothing is too much trouble for them. Every time I visit, they update me on how Mum is and what they are doing for her. They all work well together and are highly professional, while maintaining a relaxed and happy atmosphere.
10 December 2025
The staff excellent. Professional, caring, polite. Manager very efficient + professional. As a family we would like to say a big thank you for all of the support have gone above and beyond.
17 November 2025
All the staff involved in making my mother's 99th birthday an enjoyable and memorable one are to be congratulated. Allowing all our family to use the recently renovated tea room was really appreciated and the decorations for the birthday tea were great.
Day room is so much more comfortable since
its renovation, but the bedrooms and corridors need updating.
17 November 2025
After a fall at home and a hospital stay, we realised it was no longer safe for mum to return to her bungalow, even with carer visits! We chose Heffle Court for her, and they were extremely helpful and understanding with moving and settling her in, back in March this year! Although at first it was
difficult for her to accept the change, she is now settled and accepts everything around her! My brother and I are more than happy with all aspects of the care she receives. We are relieved to know she is in a safe environment, provided with good health meals, and has company at all times! Recently, mum celebrated her ninety-ninth birthday, and once the staff knew all the family wanted to celebrate with her, the home arranged a room (beautifully decorated and set up) by two young carers, food, drinks and cake!
11 November 2025
Right from the moment I came to visit the home, I had an excellent reception and warm it is. Once I looked around, I knew this was the right home.
I visited my grandad 4 days after he was admitted. I was truly impressed with the friendliest staff, and that is all the staff. I was made very welcome
and comfortable.
I loved the feel of the day room, where it felt relaxing, safe and very friendly. I knew we had made the right decision. Vlad went above and beyond to get him here quickly.
30 September 2025
Thank you all for your outstanding dedication and care.
My aunt (Pat) seems very well and happy to be in your care.
Vlad = You have a superb team.
30 September 2025
The manager completed a home assessment with my husband, he clearly explained what Heffle Court had on offer. All staff friendly, approachable & professional. Both my husband and I felt welcomed into the home for his respite stay.
Lounge area smelled of urine, but bedroom very clean.
21 August 2025
Myself and family have nothing but praise and thanks for all the staff at Heffle Court. From management down to cleaners and laundry staff. They were all kind & caring to my husband and to us, his family. Drinks and food were provided. One of the nurses sat with him when she was free. We feel that
they went above and beyond for his care.
We would recommend Heffle Court.
19 August 2025
Delighted with the genuine caring from everyone. Lovely atmosphere and surroundings.
13 August 2025
Dad had to move from a care home because of his medical needs. We were put in contact with Heffle Court, and is the best thing that could of happened. Dad has dementia but since being at Heffle Court he has managed to get a quality of life back. The staff are very attentive and management totally
aware of everything. Highly recommended.
01 July 2025
The team have been outstanding from the beginning to make the move from hospital and has explained every step of what each day will look like and the care our Mum will need to make it feel as homely as possible. We are very happy, and everyone is so friendly. Thank you.