Submit a Review for Mais House
18 Hastings Road, Bexhill-on-Sea, TN40 2HH
View full details of Mais HouseLatest Reviews for Mais House
10 June 2026
I have known Sid for many years, and knowing he is cared for at Mais House gives me enormous peace of mind. The team at Mais House are truly exceptional and go above and beyond for both residents and their families. Every interaction I've had has been warm, caring, and thoughtful. From the friendly
reception staff, to the wonderful kitchen team always offering a cuppa, to the incredible care staff who know their residents so personally and compassionately - the atmosphere is genuinely special. The grounds are beautiful, the activities are abundant, and there is such a strong sense of kindness throughout the home.
Living in New Zealand, it means the world that the team help keep me connected with Sid through emails, phone calls, photos, and even offers to arrange video calls. A special thank you to Leanne Clark for always going the extra mile. Mais House is a truly wonderful place, and the care and compassion shown every day does not go unnoticed.
With love from NZ,
Kathleen xx
04 June 2026
The best thing I ever did for Dad was to get him into Mais House. All the staff here have been nothing but really friendly, caring and helpful. Mais House has an excellent reputation and quite rightly so it's a class above any other carehome I have seen.
03 June 2026
When visiting my wifes step dad, the care home felt very relaxed, happy and caring towards the residents. The atmosphere reflects the positive attitude that the care home management has built upon a daily basis. When dad arrived at the home, he was very poorly. With the atmosphere and the care, his
health has been improved noticeably, which means he was able to celebrate his 91st birthday with his friends and family. The staff from the dining room, to nursing, entertainment, and domestic staff all made this afternoon enjoyable for him, which, as a family, we are very grateful.
26 May 2026
It was my Father In Laws 91st Birthday celebration this month. We started by having lunch which was the first time for me and I have to say the dinning room looked fantastic and the meal was wonderful and the dinning room staff were beautiful and amazing. During the afternoon we had tea and cake
(which was made and baked in house) WOW!
I would also like to say what a wonderful atmosphere and homely feel Mais House has and we are always made very welcome by all the staff and management. I would highly recommend this home to any family as the care and atmosphere is just second to none.
10 April 2026
I would just like to thank the Restaurant Manager and staff for their efforts in making the dining room so pretty this Mothers Day.The swathes of pink ribbon on the chairs and tables, pink carnations on the table, made a very attractive display. It was such a nice environment in which to have lunch
with my mother. I remain confident that Mais House is one of the best places she could be for her needs.
02 April 2026
Every time we visit my mother-in-law at Mais House, we are reassured that she is receiving the best possible care. All staff who work there, whether in kitchen, domestic or clinical - always name-check her and show genuine care and affection. We must also say how grateful we are to the superb
culinary and dining team, who have managed to tempt her into putting on a little much-needed weight. Having eaten in the dining room ourselves, it is easy to see why! With our sincere thanks for all you do.
02 March 2026
Mais House is fabulous, my father has been a resident for just over six months now and has settled in so well. He is so happy and
all staff are so caring, genuine and greet every one with a Hello and a smile, nothing is to much trouble for them.
Food is superb with a varied choice on the menu each
day.
Activities are so well thought out, Dad enjoys participating in what interests him.
Thank you to every one at Mais House for all that you do.
23 February 2026
I only visited once, but was impressed with so many aspects of this care home. To start, the friendliness and efficiency of the staff was comforting.The dining room had the atmosphere of a restaurant and the menu could be tailored to suit individual tastes. There was a lovely garden where residents
could go out to or be taken whenever they wanted. Altogether very impressive. My friend sadly was only there for a short time but he had the very best ofcare.
05 January 2026
Arrived Mais House 1 May 25. Have been first-class help and kindness from all staff bearing in mind my date of birth was 8th March 1923.
12 December 2025
The staff are amazing, always smiling.
They have made me very welcome every time I visit the home.
My friend (dad) is so happy, he looks well, feels relaxed being in Maid House.
Very clean home. All over wonderful.
12 November 2025
From the moment I arrived to the time I left, every member of staff I met was professional, caring, and friendly. We had lunch in the dining room, and I met several residents who had "adopted" my brother-in-law and made him feel welcome. The food was excellent and properly cooked. The dining room
staff were all very friendly and helpful, and the service was prompt and attentive, better in fact than some supposedly good restaurants that I have patronised. I was impressed with the range of optional activities available, and the room was pleasant.
14 October 2025
Dick came Mais House for a rest bite break.
As this was the first time for him to be away from me as his carer, he was apprehensive.
My sons visited him in my absence and always found Dick happy, though one occasion he was tired( this is normal for Dick as he sleeps a lot at home.)
He is
difficult to assess as with his dementia he is often very forgetful. My opinion is that he has been very happy though home sick and missing Daisy, our small dog.
We, the boys and myself have been impressed with all the staff, who although busy are friendly and very helpful.
Dick had a well found room with en suite with all he needed. All was spotless and I found was perfect for his privacy as needed.
Thank you Mais House for looking after Dick so well, it made a huge difference to my break knowing he was so well cared for.
He seems to have made a friend in Ron and he said he would like to come and see him.
Sue
09 October 2025
We have visited a resident in Mais House on 3 occasions in the past year and been extremely impressed. The staff are efficient, attentive and very friendly and the home beautifully clean and well kept. The friend we visit always looks immaculate with a shirt and tie and well groomed. He is always
cheerful despite suffering from dementia and enjoys being in Mais House where the care is excellent.
09 October 2025
I am very grateful to the lovely, kind staff at Mais House, Bexhill , who are looking after my dear father-in-law so well.
He has been visiting Mais House for respite care over the past three years, but has now become a permanent resident.
The staff are always so helpful, patient and kind to all
of those in their care. There are lots of activities for the residents to join in if they so wish and The Link area is such a nice place for them to sit.
I've joined my father-in-law for lunch there on several occasions and it's like a five star hotel! There's always plenty of choice, the portions are just the right size and the food is delicious and homemade.
Thank you for all you are doing.
23 September 2025
I am delighted with the care, services and facilities at Mais House. In one month, my Mother is happier and more alive. She arrived in a wheelchair and now walks with her walker. The staff are professional, caring and pay attention to detail; they all addressed my mother by name from the first
day. The food and dining room ambience is a treat and the activities and entertainment varied and engaging. The family is most grateful to my Mother's care team and all dedicated staff.
05 September 2025
My mother has improved so much since she has been here, both cognitively and happiness wise. Food and care excellent. Activities varied and engaging.
05 September 2025
Very friendly staff and residents. The overall atmosphere is very welcoming. I have seen a very positive change in my grandma since she has been living here.
06 May 2025
My father received end of life care at Mais House. Words can hardly describe the wonderful care, love and respect that he received every single day by every member of staff. He was happy, comfortable and content. The whole team took time to know and understand him, their thoughtful attention made
every day a good day for him. As a family, we will be forever thankful for wrapping your arms around us all, and showing love and respect to dad.
01 April 2025
I came to visit a recently bereaved friend who is staying for 2/3 weeks respite and I stayed for lunch, which I have to say was very nice and well presented. The class of wine was a pleasant surprise I was very impressed by the only residents lounge I saw. The staff were friendly and everywhere was
clean. My friend is already planning to make Mais house his permanent home and I really think it's the best thing he could do. If ever I need to go into care Mais house would be my first choice
11 October 2024
My wife stayed at Mais House for a three-week period of respite care.
Once again 5-star care and service.
The food was well prepared and served. Activities were varied and inclusive. Nursing, care staff, dining staff and volunteers were always happy to support and understanding of needs.
Hope
to return as she felt safe and secure thank you, everyone.
Latest Reviews for Mais House
10 June 2026
I have known Sid for many years, and knowing he is cared for at Mais House gives me enormous peace of mind. The team at Mais House are truly exceptional and go above and beyond for both residents and their families. Every interaction I've had has been warm, caring, and thoughtful. From the friendly
reception staff, to the wonderful kitchen team always offering a cuppa, to the incredible care staff who know their residents so personally and compassionately - the atmosphere is genuinely special. The grounds are beautiful, the activities are abundant, and there is such a strong sense of kindness throughout the home.
Living in New Zealand, it means the world that the team help keep me connected with Sid through emails, phone calls, photos, and even offers to arrange video calls. A special thank you to Leanne Clark for always going the extra mile. Mais House is a truly wonderful place, and the care and compassion shown every day does not go unnoticed.
With love from NZ,
Kathleen xx
04 June 2026
The best thing I ever did for Dad was to get him into Mais House. All the staff here have been nothing but really friendly, caring and helpful. Mais House has an excellent reputation and quite rightly so it's a class above any other carehome I have seen.
03 June 2026
When visiting my wifes step dad, the care home felt very relaxed, happy and caring towards the residents. The atmosphere reflects the positive attitude that the care home management has built upon a daily basis. When dad arrived at the home, he was very poorly. With the atmosphere and the care, his
health has been improved noticeably, which means he was able to celebrate his 91st birthday with his friends and family. The staff from the dining room, to nursing, entertainment, and domestic staff all made this afternoon enjoyable for him, which, as a family, we are very grateful.
26 May 2026
It was my Father In Laws 91st Birthday celebration this month. We started by having lunch which was the first time for me and I have to say the dinning room looked fantastic and the meal was wonderful and the dinning room staff were beautiful and amazing. During the afternoon we had tea and cake
(which was made and baked in house) WOW!
I would also like to say what a wonderful atmosphere and homely feel Mais House has and we are always made very welcome by all the staff and management. I would highly recommend this home to any family as the care and atmosphere is just second to none.
10 April 2026
I would just like to thank the Restaurant Manager and staff for their efforts in making the dining room so pretty this Mothers Day.The swathes of pink ribbon on the chairs and tables, pink carnations on the table, made a very attractive display. It was such a nice environment in which to have lunch
with my mother. I remain confident that Mais House is one of the best places she could be for her needs.
02 April 2026
Every time we visit my mother-in-law at Mais House, we are reassured that she is receiving the best possible care. All staff who work there, whether in kitchen, domestic or clinical - always name-check her and show genuine care and affection. We must also say how grateful we are to the superb
culinary and dining team, who have managed to tempt her into putting on a little much-needed weight. Having eaten in the dining room ourselves, it is easy to see why! With our sincere thanks for all you do.
02 March 2026
Mais House is fabulous, my father has been a resident for just over six months now and has settled in so well. He is so happy and
all staff are so caring, genuine and greet every one with a Hello and a smile, nothing is to much trouble for them.
Food is superb with a varied choice on the menu each
day.
Activities are so well thought out, Dad enjoys participating in what interests him.
Thank you to every one at Mais House for all that you do.
23 February 2026
I only visited once, but was impressed with so many aspects of this care home. To start, the friendliness and efficiency of the staff was comforting.The dining room had the atmosphere of a restaurant and the menu could be tailored to suit individual tastes. There was a lovely garden where residents
could go out to or be taken whenever they wanted. Altogether very impressive. My friend sadly was only there for a short time but he had the very best ofcare.
05 January 2026
Arrived Mais House 1 May 25. Have been first-class help and kindness from all staff bearing in mind my date of birth was 8th March 1923.
12 December 2025
The staff are amazing, always smiling.
They have made me very welcome every time I visit the home.
My friend (dad) is so happy, he looks well, feels relaxed being in Maid House.
Very clean home. All over wonderful.
12 November 2025
From the moment I arrived to the time I left, every member of staff I met was professional, caring, and friendly. We had lunch in the dining room, and I met several residents who had "adopted" my brother-in-law and made him feel welcome. The food was excellent and properly cooked. The dining room
staff were all very friendly and helpful, and the service was prompt and attentive, better in fact than some supposedly good restaurants that I have patronised. I was impressed with the range of optional activities available, and the room was pleasant.
14 October 2025
Dick came Mais House for a rest bite break.
As this was the first time for him to be away from me as his carer, he was apprehensive.
My sons visited him in my absence and always found Dick happy, though one occasion he was tired( this is normal for Dick as he sleeps a lot at home.)
He is
difficult to assess as with his dementia he is often very forgetful. My opinion is that he has been very happy though home sick and missing Daisy, our small dog.
We, the boys and myself have been impressed with all the staff, who although busy are friendly and very helpful.
Dick had a well found room with en suite with all he needed. All was spotless and I found was perfect for his privacy as needed.
Thank you Mais House for looking after Dick so well, it made a huge difference to my break knowing he was so well cared for.
He seems to have made a friend in Ron and he said he would like to come and see him.
Sue
09 October 2025
We have visited a resident in Mais House on 3 occasions in the past year and been extremely impressed. The staff are efficient, attentive and very friendly and the home beautifully clean and well kept. The friend we visit always looks immaculate with a shirt and tie and well groomed. He is always
cheerful despite suffering from dementia and enjoys being in Mais House where the care is excellent.
09 October 2025
I am very grateful to the lovely, kind staff at Mais House, Bexhill , who are looking after my dear father-in-law so well.
He has been visiting Mais House for respite care over the past three years, but has now become a permanent resident.
The staff are always so helpful, patient and kind to all
of those in their care. There are lots of activities for the residents to join in if they so wish and The Link area is such a nice place for them to sit.
I've joined my father-in-law for lunch there on several occasions and it's like a five star hotel! There's always plenty of choice, the portions are just the right size and the food is delicious and homemade.
Thank you for all you are doing.
23 September 2025
I am delighted with the care, services and facilities at Mais House. In one month, my Mother is happier and more alive. She arrived in a wheelchair and now walks with her walker. The staff are professional, caring and pay attention to detail; they all addressed my mother by name from the first
day. The food and dining room ambience is a treat and the activities and entertainment varied and engaging. The family is most grateful to my Mother's care team and all dedicated staff.
05 September 2025
My mother has improved so much since she has been here, both cognitively and happiness wise. Food and care excellent. Activities varied and engaging.
05 September 2025
Very friendly staff and residents. The overall atmosphere is very welcoming. I have seen a very positive change in my grandma since she has been living here.
06 May 2025
My father received end of life care at Mais House. Words can hardly describe the wonderful care, love and respect that he received every single day by every member of staff. He was happy, comfortable and content. The whole team took time to know and understand him, their thoughtful attention made
every day a good day for him. As a family, we will be forever thankful for wrapping your arms around us all, and showing love and respect to dad.
01 April 2025
I came to visit a recently bereaved friend who is staying for 2/3 weeks respite and I stayed for lunch, which I have to say was very nice and well presented. The class of wine was a pleasant surprise I was very impressed by the only residents lounge I saw. The staff were friendly and everywhere was
clean. My friend is already planning to make Mais house his permanent home and I really think it's the best thing he could do. If ever I need to go into care Mais house would be my first choice
11 October 2024
My wife stayed at Mais House for a three-week period of respite care.
Once again 5-star care and service.
The food was well prepared and served. Activities were varied and inclusive. Nursing, care staff, dining staff and volunteers were always happy to support and understanding of needs.
Hope
to return as she felt safe and secure thank you, everyone.