Submit a Review for Mais House
18 Hastings Road, Bexhill-on-Sea, TN40 2HH
View full details of Mais HouseLatest Reviews for Mais House
02 March 2026
Mais House is fabulous, my father has been a resident for just over six months now and has settled in so well. He is so happy and
all staff are so caring, genuine and greet every one with a Hello and a smile, nothing is to much trouble for them.
Food is superb with a varied choice on the menu each
day.
Activities are so well thought out, Dad enjoys participating in what interests him.
Thank you to every one at Mais House for all that you do.
23 February 2026
I only visited once, but was impressed with so many aspects of this care home. To start, the friendliness and efficiency of the staff was comforting.The dining room had the atmosphere of a restaurant and the menu could be tailored to suit individual tastes. There was a lovely garden where residents
could go out to or be taken whenever they wanted. Altogether very impressive. My friend sadly was only there for a short time but he had the very best ofcare.
05 January 2026
Arrived Mais House 1 May 25. Have been first-class help and kindness from all staff bearing in mind my date of birth was 8th March 1923.
12 December 2025
The staff are amazing, always smiling.
They have made me very welcome every time I visit the home.
My friend (dad) is so happy, he looks well, feels relaxed being in Maid House.
Very clean home. All over wonderful.
12 November 2025
From the moment I arrived to the time I left, every member of staff I met was professional, caring, and friendly. We had lunch in the dining room, and I met several residents who had "adopted" my brother-in-law and made him feel welcome. The food was excellent and properly cooked. The dining room
staff were all very friendly and helpful, and the service was prompt and attentive, better in fact than some supposedly good restaurants that I have patronised. I was impressed with the range of optional activities available, and the room was pleasant.
05 November 2025
The staff are always pleasant and helpful. My mother is treated with respect and her wishes taken into account. Laundry and cleaning are to a high standard. Food is tasty with plenty of choice for smaller appetites. It is very nice to be able to enjoy a guest lunch with my mother and to sit in the
comfortable little bar for a chat.
14 October 2025
Dick came Mais House for a rest bite break.
As this was the first time for him to be away from me as his carer, he was apprehensive.
My sons visited him in my absence and always found Dick happy, though one occasion he was tired( this is normal for Dick as he sleeps a lot at home.)
He is
difficult to assess as with his dementia he is often very forgetful. My opinion is that he has been very happy though home sick and missing Daisy, our small dog.
We, the boys and myself have been impressed with all the staff, who although busy are friendly and very helpful.
Dick had a well found room with en suite with all he needed. All was spotless and I found was perfect for his privacy as needed.
Thank you Mais House for looking after Dick so well, it made a huge difference to my break knowing he was so well cared for.
He seems to have made a friend in Ron and he said he would like to come and see him.
Sue
09 October 2025
We have visited a resident in Mais House on 3 occasions in the past year and been extremely impressed. The staff are efficient, attentive and very friendly and the home beautifully clean and well kept. The friend we visit always looks immaculate with a shirt and tie and well groomed. He is always
cheerful despite suffering from dementia and enjoys being in Mais House where the care is excellent.
09 October 2025
I am very grateful to the lovely, kind staff at Mais House, Bexhill , who are looking after my dear father-in-law so well.
He has been visiting Mais House for respite care over the past three years, but has now become a permanent resident.
The staff are always so helpful, patient and kind to all
of those in their care. There are lots of activities for the residents to join in if they so wish and The Link area is such a nice place for them to sit.
I've joined my father-in-law for lunch there on several occasions and it's like a five star hotel! There's always plenty of choice, the portions are just the right size and the food is delicious and homemade.
Thank you for all you are doing.
23 September 2025
I am delighted with the care, services and facilities at Mais House. In one month, my Mother is happier and more alive. She arrived in a wheelchair and now walks with her walker. The staff are professional, caring and pay attention to detail; they all addressed my mother by name from the first
day. The food and dining room ambience is a treat and the activities and entertainment varied and engaging. The family is most grateful to my Mother's care team and all dedicated staff.
05 September 2025
My mother has improved so much since she has been here, both cognitively and happiness wise. Food and care excellent. Activities varied and engaging.
05 September 2025
Very friendly staff and residents. The overall atmosphere is very welcoming. I have seen a very positive change in my grandma since she has been living here.
06 May 2025
My father received end of life care at Mais House. Words can hardly describe the wonderful care, love and respect that he received every single day by every member of staff. He was happy, comfortable and content. The whole team took time to know and understand him, their thoughtful attention made
every day a good day for him. As a family, we will be forever thankful for wrapping your arms around us all, and showing love and respect to dad.
01 April 2025
I came to visit a recently bereaved friend who is staying for 2/3 weeks respite and I stayed for lunch, which I have to say was very nice and well presented. The class of wine was a pleasant surprise I was very impressed by the only residents lounge I saw. The staff were friendly and everywhere was
clean. My friend is already planning to make Mais house his permanent home and I really think it's the best thing he could do. If ever I need to go into care Mais house would be my first choice
11 October 2024
My wife stayed at Mais House for a three-week period of respite care.
Once again 5-star care and service.
The food was well prepared and served. Activities were varied and inclusive. Nursing, care staff, dining staff and volunteers were always happy to support and understanding of needs.
Hope
to return as she felt safe and secure thank you, everyone.
09 September 2024
My mother-in-law celebrated her 101st birthday at Mais House yesterday. The staff made a really special day for her with friends and family. We were all entertained by a ukulele group with a lovely tea with birthday cake.
Mum has been a resident for 10 years now and is very happy and well cared
for, giving our family peace of mind. A big thank you to the manager and all the team for coordinating such a precious and memorable day.
12 July 2024
After 4 months in the home, my assessment of the home came about. Firstly on my arrival I was so ill I did not know where I was. My weight had gone from 15.5 stone to 21 stone. I was drowning in water, I had several falls, a stroke followed by Covid whilst in hospital. On my arrival back at the home
the medical team along with the caring staff decided that I had been using Insulin. My doctors and chemist were changed indirectly after being hospitalised. I lost several pounds on my return to the home. Plenty of dedicated care and attention.
25 June 2024
It was really nice. The residents were kind and friendly. I found the staff to be very friendly and hospitable. Nothing was too much trouble. I would very much like to come and stay again. The gardens were beautiful and I really enjoyed choir practice.
22 May 2024
My brother spent the last months of his life under the excellent care of the staff at Mais House. My family and I will be forever grateful to the nurses, carers and general staff who took such pains to make him comfortable and understand his complex condition. Mais House is a very well-run home but
what makes it unique is the sense of camaraderie, the teamwork and the genuine kindness of the staff. Visitors are always welcome and the various events are good fun. I cannot recommend it highly enough.
06 May 2024
My father was a resident of Mais House for only a few months. I can honestly say he could not have received better care. The staff were all so caring and understanding of his needs. They also supported us as a family, and when he passed away, could not have been more empathetic and understanding.
From the manager down to the laundry staff, all were very pleasant, friendly and supportive. I am so pleased he spent his last days in such an amazing place.
Latest Reviews for Mais House
02 March 2026
Mais House is fabulous, my father has been a resident for just over six months now and has settled in so well. He is so happy and
all staff are so caring, genuine and greet every one with a Hello and a smile, nothing is to much trouble for them.
Food is superb with a varied choice on the menu each
day.
Activities are so well thought out, Dad enjoys participating in what interests him.
Thank you to every one at Mais House for all that you do.
23 February 2026
I only visited once, but was impressed with so many aspects of this care home. To start, the friendliness and efficiency of the staff was comforting.The dining room had the atmosphere of a restaurant and the menu could be tailored to suit individual tastes. There was a lovely garden where residents
could go out to or be taken whenever they wanted. Altogether very impressive. My friend sadly was only there for a short time but he had the very best ofcare.
05 January 2026
Arrived Mais House 1 May 25. Have been first-class help and kindness from all staff bearing in mind my date of birth was 8th March 1923.
12 December 2025
The staff are amazing, always smiling.
They have made me very welcome every time I visit the home.
My friend (dad) is so happy, he looks well, feels relaxed being in Maid House.
Very clean home. All over wonderful.
12 November 2025
From the moment I arrived to the time I left, every member of staff I met was professional, caring, and friendly. We had lunch in the dining room, and I met several residents who had "adopted" my brother-in-law and made him feel welcome. The food was excellent and properly cooked. The dining room
staff were all very friendly and helpful, and the service was prompt and attentive, better in fact than some supposedly good restaurants that I have patronised. I was impressed with the range of optional activities available, and the room was pleasant.
05 November 2025
The staff are always pleasant and helpful. My mother is treated with respect and her wishes taken into account. Laundry and cleaning are to a high standard. Food is tasty with plenty of choice for smaller appetites. It is very nice to be able to enjoy a guest lunch with my mother and to sit in the
comfortable little bar for a chat.
14 October 2025
Dick came Mais House for a rest bite break.
As this was the first time for him to be away from me as his carer, he was apprehensive.
My sons visited him in my absence and always found Dick happy, though one occasion he was tired( this is normal for Dick as he sleeps a lot at home.)
He is
difficult to assess as with his dementia he is often very forgetful. My opinion is that he has been very happy though home sick and missing Daisy, our small dog.
We, the boys and myself have been impressed with all the staff, who although busy are friendly and very helpful.
Dick had a well found room with en suite with all he needed. All was spotless and I found was perfect for his privacy as needed.
Thank you Mais House for looking after Dick so well, it made a huge difference to my break knowing he was so well cared for.
He seems to have made a friend in Ron and he said he would like to come and see him.
Sue
09 October 2025
We have visited a resident in Mais House on 3 occasions in the past year and been extremely impressed. The staff are efficient, attentive and very friendly and the home beautifully clean and well kept. The friend we visit always looks immaculate with a shirt and tie and well groomed. He is always
cheerful despite suffering from dementia and enjoys being in Mais House where the care is excellent.
09 October 2025
I am very grateful to the lovely, kind staff at Mais House, Bexhill , who are looking after my dear father-in-law so well.
He has been visiting Mais House for respite care over the past three years, but has now become a permanent resident.
The staff are always so helpful, patient and kind to all
of those in their care. There are lots of activities for the residents to join in if they so wish and The Link area is such a nice place for them to sit.
I've joined my father-in-law for lunch there on several occasions and it's like a five star hotel! There's always plenty of choice, the portions are just the right size and the food is delicious and homemade.
Thank you for all you are doing.
23 September 2025
I am delighted with the care, services and facilities at Mais House. In one month, my Mother is happier and more alive. She arrived in a wheelchair and now walks with her walker. The staff are professional, caring and pay attention to detail; they all addressed my mother by name from the first
day. The food and dining room ambience is a treat and the activities and entertainment varied and engaging. The family is most grateful to my Mother's care team and all dedicated staff.
05 September 2025
My mother has improved so much since she has been here, both cognitively and happiness wise. Food and care excellent. Activities varied and engaging.
05 September 2025
Very friendly staff and residents. The overall atmosphere is very welcoming. I have seen a very positive change in my grandma since she has been living here.
06 May 2025
My father received end of life care at Mais House. Words can hardly describe the wonderful care, love and respect that he received every single day by every member of staff. He was happy, comfortable and content. The whole team took time to know and understand him, their thoughtful attention made
every day a good day for him. As a family, we will be forever thankful for wrapping your arms around us all, and showing love and respect to dad.
01 April 2025
I came to visit a recently bereaved friend who is staying for 2/3 weeks respite and I stayed for lunch, which I have to say was very nice and well presented. The class of wine was a pleasant surprise I was very impressed by the only residents lounge I saw. The staff were friendly and everywhere was
clean. My friend is already planning to make Mais house his permanent home and I really think it's the best thing he could do. If ever I need to go into care Mais house would be my first choice
11 October 2024
My wife stayed at Mais House for a three-week period of respite care.
Once again 5-star care and service.
The food was well prepared and served. Activities were varied and inclusive. Nursing, care staff, dining staff and volunteers were always happy to support and understanding of needs.
Hope
to return as she felt safe and secure thank you, everyone.
09 September 2024
My mother-in-law celebrated her 101st birthday at Mais House yesterday. The staff made a really special day for her with friends and family. We were all entertained by a ukulele group with a lovely tea with birthday cake.
Mum has been a resident for 10 years now and is very happy and well cared
for, giving our family peace of mind. A big thank you to the manager and all the team for coordinating such a precious and memorable day.
12 July 2024
After 4 months in the home, my assessment of the home came about. Firstly on my arrival I was so ill I did not know where I was. My weight had gone from 15.5 stone to 21 stone. I was drowning in water, I had several falls, a stroke followed by Covid whilst in hospital. On my arrival back at the home
the medical team along with the caring staff decided that I had been using Insulin. My doctors and chemist were changed indirectly after being hospitalised. I lost several pounds on my return to the home. Plenty of dedicated care and attention.
25 June 2024
It was really nice. The residents were kind and friendly. I found the staff to be very friendly and hospitable. Nothing was too much trouble. I would very much like to come and stay again. The gardens were beautiful and I really enjoyed choir practice.
22 May 2024
My brother spent the last months of his life under the excellent care of the staff at Mais House. My family and I will be forever grateful to the nurses, carers and general staff who took such pains to make him comfortable and understand his complex condition. Mais House is a very well-run home but
what makes it unique is the sense of camaraderie, the teamwork and the genuine kindness of the staff. Visitors are always welcome and the various events are good fun. I cannot recommend it highly enough.
06 May 2024
My father was a resident of Mais House for only a few months. I can honestly say he could not have received better care. The staff were all so caring and understanding of his needs. They also supported us as a family, and when he passed away, could not have been more empathetic and understanding.
From the manager down to the laundry staff, all were very pleasant, friendly and supportive. I am so pleased he spent his last days in such an amazing place.